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New Haven Village Suites

GreenLeadersBronze level
3 Long Wharf Drive, New Haven, CT 06511 (Formerly New Haven Premiere Hotel and Suites)
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1 room 1 adult
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New Haven Village Suites
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327 Reviews from our TripAdvisor Community

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Arcata, California
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Seven of us came from England, Arizona, New York City, and California for time together in New Haven. We chose this hotel because it is a terrific place to really be together: fireplace, kitchen, big comfortable beds, excellent breakfast, spacious, and good wifi. 7 of us shared two rooms, and it worked out fine. The place is at Long Warf.... More 

Helpful?
Thank Pamwiltravel
Timothy C, General Manager at New Haven Village Suites, responded to this review

Pam, Thank you for your comments during your stay with us. We appreciate them and will share them with the staff. We are pleased your family enjoyed your stay with us and thank you for spreading the word. Sincerely, T Colavecchio General Manager More 

New York City, New York
1 review
2 of 5 stars Reviewed December 4, 2015

Stayed here for one night. Staff was very friendly but there was no working internet in my room. I called the front desk as soon as I arrived. They said they "called maintenance", but i never heard from them again. The internet never worked, I ended up working on my phone for the rest of my stay. Place is under... More 

Helpful?
Thank G O
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear G O; Thank you for your comments during your stay with us. I have reviewed them with the management and staff. I apologize no one had gotten back to you to resolve the internet issue. Our goal is to provide total guest satisfaction. I can assure you we will take care of the issue. Our shuttle does run on... More 

Travelers are raving about these New Haven hotels

vttraveler10
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 4, 2015

We stayed for the Thanksgiving holiday, and before and during our stay, had the best service from the people at the front desk, housekeeping, and maintenance people. The beds were very comfortable and the area was quiet for a good nights sleep. The room only had a couch and could have used more seating, the appliances were old, but functional... More 

Helpful?
Thank vttraveler10
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear vttraveler10: thank you for comments during your stay with us. We appreciate all comments positive and negative. I will share your comments with the staff. We are in the process of a major renovations throughout the entire hotel, to be completed sometime in 2016. We look forward to great changes at the hotel and look forward to your return.... More 

DeWitt, New York
Level Contributor
438 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
3 of 5 stars Reviewed November 29, 2015

I reviewed this hotel twice previously, in 2012 and 2013. Normally I do not do repeat reviews unless things change, and that is the case here. I had previously given this hotel a very good rating, and now I am downgrading it to average. For an average hotel, the price is reasonable, as hotels in New Haven are on the... More 

Helpful?
Thank Joe H
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear Joe, I have been trying to reach out to you, but as your reservation was made thru a third party site I do not have a phone number or email address. Please contact me at tcolavecchio@paramounthotelgroup.com. Our goal is to provide total guest satisfaction. As our breakfast menu changes daily we do not offer waffles everyday to provide a... More 

Rehoboth, Massachusetts
1 review
1 of 5 stars Reviewed November 15, 2015

My wife was attending a seminar at Yale and she asked my to book her a room near by. I looked at several options and the website of this Premier Hotels and Suites looked just perfect. I was proud to send her the information but was not expecting her call from the parking lot telling me she was afraid for... More 

Helpful?
Thank John C
kjwtjc, General Manager at New Haven Village Suites, responded to this review

Dear John, On behalf of the NHVS we hear your concerns and offer our deepest and most sincere apology for your unfortunate experiences. Your feedback along with management concerns are being dealt with, guest safety and security are our number one concerns.. Extreme measures are in place to ensure the highest quality of care is maintained for our customers. As... More 

Hilton Head, South Carolina
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 4, 2015 via mobile

Not sure who this place is catering to... Large amt families here w/ kids waiting for school bus p/u. Playing music in lobby even tho' tv was on. Hard to find a parking spot. Place is currently in renovation mode. Agree w/ all comments about check in staff. Took quite a while for us to be acknowledged. Seems like all... More 

Helpful?
Thank va-va60
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear VA; We are indeed under renovation and very excited to see the end product. We apologize for the disruption. We assisting families in the community while their apartment complex undergoes renovation in the area. I will email you personally. Sincerely, Timothy J Colavecchio More 

New Haven, Connecticut
Level Contributor
3 reviews
3 of 5 stars Reviewed November 3, 2015 via mobile

Located behind the old New Haven Register building down the street from Ikea, this place is definitely an experience. At checkout around 9pm we were greeted by obnoxious unsupervised children hanging out in the lobby drinking free coffee and using the free computer. The clerk finally came around the corner, sighed, and directed us to our room. Parking is a... More 

Helpful?
Thank Lady M
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear Lady M; Thank you for your comments. We are in the process of a major renovation to be completed in 2016. We cater to extended stay / long term guests and families moving into the area. We are also assisting the community with families which have been displaced from their homes due to renovations in their apartment complex. We... More 

New York City, New York
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 1, 2015

I had a hard time imagining just whom this hotel is catering for. It's right off the interstate that runs through New Haven, so perhaps exhausted interstate drivers? But the hotel has "suites" with kitchens, and presumably they are only really useful if you're staying a while. I found the whole thing deeply mysterious. I was put here when I... More 

Helpful?
Thank Intrepid_historian
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear Intrepid, Thank you for your comments. We are in the process of a major renovation to be completed in 2016. We are a "green" hotel, the reason for utensils and plates used in the breakfast area. We cater to extended stay / long term guests and families moving into the area. We will review your comments with the staff.... More 

Chicago, United States
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 28, 2015

This place was recommended to the person arranging my business travel, and I knew better, but I made the mistake anyway. The rooms were big, and they were not dirty, but they were run-down, and the location is not good. If you want to walk to anything, this is not the place. The only thing it is convenient for is... More 

Helpful?
Thank Lou L
Timothy C, General Manager at New Haven Village Suites, responded to this review

Dear Lou L, Thank you for your comments, we appreciate all comments. We are in the process of a major renovation to be completed in 2016. We do cater to the extended long term guest coming into the area. We hope in the future you will give us a try again. Timothy Colavecchio, CHA More 

Colorado Springs, Colorado
Level Contributor
210 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 21, 2015

This place seems to mostly cater to extended stay patrons. All of the rooms are suites. The rooms were clean and comfortable. Our bed was nice and there was not a lot of noise. The biggest drawback was the location. It is located west of downtown New Haven and there is really not much close to the hotel. Breakfast was... More 

Helpful?
1 Thank Climb14ers
Timothy C, General Manager at New Haven Village Suites, responded to this review

Thank you for your comments. We appreciate all comments to ensure guest satisfaction. I will be sure to share your comments with the staff. Timothy J Colavecchio, CHA General Manger More 

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