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New Haven Premiere Hotel and Suites

GreenLeadersBronze level
3.0 of 5
3 Long Wharf Drive, New Haven, CT 06511
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New Haven Premiere Hotel and Suites
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New Haven Premiere Hotel and Suites
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281 reviews from our community

Traveler rating
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    58
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112
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • Italian first
  • Spanish first
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English first
  • All months
    (281)
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    (53)
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    (100)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (59)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

Good family experience. Nice suites and very relaxing. I came here on my mom`s birthday. The area near the hotel has not much to see. Take a shuttle to the area near yale, its amazing. Amazing architecture

Was this review helpful? Yes 1
Abigail L, Manager at New Haven Premiere Hotel and Suites, responded to this review

Dear Daniel B, Thank you for taking the time to complete a review! We appreciate your feedback! We are very happy to hear you enjoyed your stay with us. We strive to deliver excellent customer service and exceed our guest’s expectations. We are glad you and your mother enjoyed her birthday in New Haven. Yale is a beautiful campus and,... More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

The property was previously a Residence Inn. However, there seem to be absolutely no attempts to update the rooms and property at all. Heck, a decent paint job would do wonders to spiff up the place... much less replacing the quite outdated and worn carpets, the abysmally outdated appliances, and painting the horribly chipped paint on exterior wood. The plates,... More 

Was this review helpful? Yes 1
Abigail L, General Manager at New Haven Premiere Hotel and Suites, responded to this review

Good day, Angel: Thank you for staying with us at the Premiere Hotel & Village Suites, New Haven and for taking the time to write your review. I want to reach out to you to apologize for the short-comings experienced and the lack of follow up. I do not want to make any excuses - just to let you know... More 

Alexandria, Virginia
Top Contributor
103 reviews 103 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 6, 2015

This property was previously a Residence Inn, which is a plus. Great customer service from the front office (especially Xiomar "Seamar") and the courtesy van drivers. Booked the hotel through Orbitz for $82, which was a bargain from other New Haven hotels that weekend. Stayed on a first floor room, and my request for a security guard to walk me... More 

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Abigail L, Manager at New Haven Premiere Hotel and Suites, responded to this review

Dear Yesharvardsucks, Thank you for taking the time to complete a review. We appreciate your feedback! We have shared your feedback with our staff. We are all very happy you enjoyed your stay and utilized our complimentary shuttle! We do strive on delivering excellent customer service and exceeding our guest expectations while they are here. When you return to the... More 

Clarks Summit, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 22, 2015

Clean, comfortable, roomy with everything you'd need. We reserved a room with a fireplace and king bed. We returned from our dinner on Wooster St and sat in front of the fireplace and watched a movie after having the shuttle pick us up. Great that we didn't have to worry about driving both figuring out how to get there and... More 

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Abigail L, Manager at New Haven Premiere Hotel and Suites, responded to this review

Dear lynco82, Thank you for taking the time to complete a review. We appreciate your feedback! We strive on exceeding our guest’s expectations and delivering excellent customer service. We are happy to hear you enjoyed your stay and took advantage of our in room fireplace! On those cold nights there is nothing better than curling up in front of a... More 

Nashua, New Hampshire
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2015

Staff was very helpful in making the reservation and offering a ground floor room due to difficulty doing stairs. It is a collection of large suite like rooms and you enter from the outside for all of them so no elevators, but a ground floor was great, other than a little hard to find, because the signage on the property... More 

Was this review helpful? Yes 4
Abigail L, Manager at New Haven Premiere Hotel and Suites, responded to this review

Dear Believing4EVR, Thank you for taking the time to complete a review. We appreciate your feedback! We have shared your comments with our staff and they are thrilled you will be returning when you are in the area again. We do have a great location for the Yale Hospital and we are in close proximity to downtown. When staying here... More 

Durham, Maine
Top Contributor
131 reviews 131 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed February 16, 2015

We liked this place. Check-in was fast and efficient. The room was a slight bit dated but very nice overall. Very roomy with separate bath, living, and kitchen areas. Two desks for work (great) and a nice TV. The bed was comfy and the towels were fluffy. The only odd thing about the room was that there were no waste... More 

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John_CM7216JG, General Manager at New Haven Premiere Hotel and Suites, responded to this review

Hi Bob, Thanks so much for staying with us and for taking the time to write your review. All reviews are shared with my team, as yours will be today. I appreciate the positive comments and will certainly look into the waste baskets - we should have 2 in every room - located in the cupboards under the sinks in... More 

Daytona Beach, Florida
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

I loved this hotel. I honestly wish this hotel room was my studio apartment. It's so nice for a hotel and has a full kitchen. The continental breakfast was good and they have a waffle maker so I was pretty much in heaven with that. The staff is very nice. A big thank you to Paula for her kind nature.... More 

Was this review helpful? Yes 1
John_CM7216JG, General Manager at New Haven Premiere Hotel and Suites, responded to this review

Hello Daisie! Thanks so much for being here at the Premiere Hotel and Suites and for taking the time to write your wonderful review. All reviews are shared with my team, as yours will be. We know you have your choice of hotels to stay at and are so happy your chose ours. We look forward to having you back... More 

Worthington, Ohio
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 5, 2014

Very accommodating, we traveled with three small dogs to have a family thanksgiving. The suite was able to accommodate seven people and we cooked the turkey in the room! Staff was able respond to all our needs, extra plates, cookware, etc.

Was this review helpful? Yes 1
Cockeysville, Maryland, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 5, 2014

The bed was comfortable and the tv worked. Those are about the only positive comments I can make. The hotel is in a weird unappealing location. We reserved a handicapped accessible room and that is how it was designated. However, with all the heavy furniture - the dresser, desk, sofa, tv stand, and coffee table there was no room to... More 

Was this review helpful? Yes 1
Salem, NH
Top Contributor
93 reviews 93 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 2, 2014

The drawbacks are the rooms are worn and tired and it is never good when you find hair in the shower. The sink was cracked and the stove had one burner sticking up in the air. Looks like it needs a good facelift. The benefits do outweigh the drawbacks. It is very conveniently located right off 95. The staff was... More 

Was this review helpful? Yes 3
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