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All 12 New Haven hotels

Courtyard New Haven at Yale

3.0 of 5 Hotel   |   30 Whalley Avenue, New Haven, CT 06511
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Ranked #5 of 12 Hotels in New Haven
A recent review
4 of 5 stars reviewed 2 days ago
none991 denver
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279 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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denver
Contributor
14 reviews 14 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not rated excellent because the 3 initial rooms they assigned to us were too noisy for my sensitive ears. Last room was fine. Had to pay 20 for parking. Very good restaurant in the lobby as with many Marriott's. Less expensive the right downtown.

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Indiana
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

My family recently stayed at the Courtyard New Haven at Yale for our son's first college "Family Weekend"--prices are very high during this weekend, so my expectations were high. There were a few problems during our stay which I addressed with the staff. Much to my surprise, the general manager personally called me to discuss my issues--negative and positive. He... More

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Minneapolis, MN
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter is in Morse college, it couldn't be more convenient. During parents weekend, we could park the car and walk to anything we needed. I felt pretty safe walking between the hotel and the campus by myself, although it was a good excuse to get her to walk me back :) They were very accommodating during parents weekend, as... More

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Mew Orleans
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here a few times when there have been events at Yale. The prices are extremely high - not commensurate with the quality of the hotel which is a little rundown. The king size bed sloped to when side so that you would roll off! Friendly staff mostly.

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srnhg, General Manager at Courtyard New Haven at Yale, responded to this review

Michael, Thank you for providing feedback regarding your most recent stay at our property. I would like the opportunity to correct the issue with the bed in your guestroom to prevent another guest from experiencing the same issue. Please reach out to me directly to provide me with your room number so that I may replace the bedding in the... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Good: Location is great while visiting Yale, especially a student/family member as it provides a parking place for your car and easy walking to restaurants and campus events. Staff was prompt and attentive when we discovered our sink was completely clogged (no water movement--not sure how housekeeping would miss it )between guests. Serviceman came and removed pipes to clear drain,... More

Was this review helpful? Yes 1
srnhg, General Manager at Courtyard New Haven at Yale, responded to this review

Brenda, I'm happy that I had an opportunity to speak with you regarding the above mentioned issues, and I'm glad that we were able to make it right. I appreciate your loyalty to our property here in New Haven. We will look forward to your next stay with us. Regards, Michael Scandariato General Manager More

Lansdale, Pennsylvania
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was in a great location for Yale. Hotel staff was great. Room was clean and comfortable. Love the idea that you can use the gym there or at Yale. Also loved the little restaurant in the Lobby. Garage was close but a little small and most parking is outside. Will stay her again.

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Very clean rooms, cant complain about the food and the location is really good, not the best service ! I had a really rude customer service officer, this girl white slim ,was flirting with other staff , and didnt pay attention to my needs i notice she wasnt really helping other clients too , seemed like she was busy with... More

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srnhg, General Manager at Courtyard New Haven at Yale, responded to this review

Thank you for providing feedback regarding your recent stay at our property. I'm glad that you enjoyed your clean room, and appreciated our convenient location to Yale. Regarding your service issue, I'm looking into it, and can assure you that this was an isolated incident, and certainly not a typical guest experience. If you would like to discuss this issue... More

Wamboin
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The trip advisor reviews of this hotel are somewhat mixed. But I thought that it was very good. It is an older-style hotel, but its location for Yale is excellent, and everything worked well (other than a glitch with the wifi on my first morning there, but the service from the machines in the business centre was fine). The staff... More

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Washington, DC
Top Contributor
274 reviews 274 reviews
131 hotel reviews
2,346 helpful votes 2,346 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not the best Courtyard in the chain, but definitely the best in terms of convenience to Yale. My room was clean and spacious but you can tell that it's a high traffic property so you can definitely see the wear and tear. Nevertheless, I was satisfied and would definitely stay here again because you really can't beat the location.

Was this review helpful? Yes 9
srnhg, General Manager at Courtyard New Haven at Yale, responded to this review

Hello, Thank you for taking the time to provide feedback regarding your most recent stay with us. I'm glad that overall, you enjoyed your stay with us, and yes, our location adjacent to the Yale campus is perfect for anyone visiting the university. Although we were just recently renovated, we are planning an additional refresh of our guestrooms this winter.... More

Burlington, New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

I must admit this was surprising and embarrassing for a Marriott property. First our room had a very weak AC, it really struggled to get below 73 degrees. Our second room had a musty smell upon first entering, with AC, it helped. Then we noticed that our rooms look out to a giant board, see the attached picture. Very unappealing.... More

Was this review helpful? Yes 1
srnhg, General Manager at Courtyard New Haven at Yale, responded to this review

Julia, Thank you for taking the time to provide feedback regarding your most recent stay at our property. I'm very sorry that you had such an unsatisfactory experience with us. I can assure you that what you outlined is not a typical guest experience. I would like the opportunity to discuss these issues with you in greater detail. Please feel... More

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Additional Information about Courtyard New Haven at Yale

Address: 30 Whalley Avenue, New Haven, CT 06511
Location: United States > Connecticut > New Haven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard New Haven at Yale 3*
Number of rooms: 160
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Also Known As:
Courtyard New Haven At Yale Hotel New Haven
New Haven Marriott
New Haven Courtyard

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