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Courtyard New Haven at Yale

3.0 of 5
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30 Whalley Avenue, New Haven, CT 06511
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1 room 1 adult
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Courtyard New Haven at Yale
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58 Reviews from our TripAdvisor Community

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Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The best thing about this hotel is its location. RIght on the edge of the Yale campus, almost everything is a short walk away, and if you go the other direction, you are in the bar/restaurant district (it seemed to me) with a lively choice of brewhouses and eateries. Nothing special about the rooms, clean, standard, good wi-fi, and they... More 

Helpful?
Thank Chuck C
Glastonbury, Connecticut
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed overnight on a business trip and can't hide my surprise at how cozy my room was. Very neat and comfortable. Nice size room and high speed wifi. Free with my stay. Will definitely stay there again

Helpful?
Thank florenceh316
New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Beautifully renovated rooms, the night staff is lovely , renovation was going so was always one housekeeping cleaning, she was nice and helpful . Our tv was having some problems but the maintenance fixed. I was a cold night and they delivery blankets to our room. The hotel is overall, but the people that work in there are the best... More 

Helpful?
Thank Nikole R
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The front desk was very helpful to weary travelers. My cousin and I arrived around 3:00 in the morning from Brooklyn after a funeral and was pleased to find us a room quickly so we could get some needed rest. Very easy to get back to I95. It was clean and the beds were already turned down for us to... More 

Helpful?
Thank Eric P
Steve M, General Manager at Courtyard New Haven at Yale, responded to this review

Thank you for your feedback on our hotel in regards to your recent stay. It is always a pleasure to hear that our staff has delivered on great service. They work really hard to ensure that our guests feel at home and will be happy to hear that their efforts are being recognized! Steve More 

Terra Alta, West Virginia
Level Contributor
45 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Newly remodeled rooms are fantastic. Beds great, new couches are nice and comfortable and the ottoman and side table were a plus. Front desk staff is very, very nice and very accommodating. Once the remodeling is done, I would rate this as Excellent. Great food around the corner...Basil - Asian food is great tasting and good value. Turn left out... More 

Helpful?
Thank TheOriginalBubba
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

The website describes the hotel as newly refurbished. It doesn't mention that the refurbishment is ongoing - complete with only one working elevator, no fitness room, a garage filled with old furnishings and carpet taking up part of the parking spaces, and construction noise and equipment throughout the hotel. No breakfast comps for upper status reward members. Very expensive (though... More 

Helpful?
Thank Steve6122
Steve M, Manager at Courtyard New Haven at Yale, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. Although we fell short of meeting your expectations during your past stay,... More 

Travelers are raving about these New Haven hotels

Calgary
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 31, 2015

I will start by saying we were so impressed to be the first patrons in one of the newly renovated rooms. These rooms are well appointed and comfortable. The beds are very comfortable. However the bathrooms are really small, the ceilings very low and the noise carries between rooms. These latter items unfortunately cannot be changed. The staff were all... More 

Helpful?
Thank ALBERTATRAVELLOVERS
Boston, Massachusetts
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed December 30, 2015

Stayed at the Courtyard for one night with my teenaged son. The room is dated and the bathroom is very small with cheap towels. I stayed here about 18 months ago and the hotel was under construction. It is still under construction. There is only one working elevator for the guests and it does not operate too quickly. The staff... More 

Helpful?
Thank Buddog77
Steve M, General Manager at Courtyard New Haven at Yale, responded to this review

Thank you for your feedback on our hotel in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for any inconveniences you have experienced during your visit. Although we fell short of meeting your expectations during your past... More 

Tampa, Florida
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

Stayed one night and would definitely stay again. Only 5 min walk to Yale campus and 20 minute walk to Union station so good location. Unfortunately no free breakfast, but there is a nice cafe downstairs if you need food. I also liked the abundance of newspapers in and around the lobby (USAT and WSJ). Room was a nice size... More 

Helpful?
1 Thank Stephen M
Peacham, Vermont
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed November 5, 2015

We thought this hotel was great 3 years ago, so were looking forward to returning. We were checked in promptly and pleasantly. Entered the room and found it clearly occupied - belongings on the bed and so on. Trooped back downstairs and after a LOT of kerfuffle were given another room, this time facing the traffic and very noisy. Then,... More 

Helpful?
Thank cb-Peacham
Questions? Get answers from hotel staff and past guests. Ask a question

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