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Courtyard New Haven at Yale

3.0 of 5
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30 Whalley Avenue, New Haven, CT 06511
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1 room 1 guest
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336 Reviews from our TripAdvisor Community

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    127
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vermont
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I suppose this hotel was a bit pricey because it was so close to campus. The room was clean and it had free wifi. I was a little disappointed that there was no free breakfast or even coffee in the lobby. There was some loud traffic in the street outside all night, but that's to be expected in a city.

Was this review helpful? Yes 1
Steve M, General Manager at Courtyard New Haven at Yale, responded to this review

Thank you for your feedback on our hotel in regards to your recent stay. As we pride ourselves in delivering a memorable hotel experience we have unfortunately fallen short of our goal. Please accept our sincere apology for any inconvenience you may have experienced. Although we fell short of meeting your expectations during your past stay, I hope you will... More 

Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When you have a nice service you should say thanks to all those people who made you stay great.I don't remember all the names, but I want to thank some employees of this hotel that were amazing whit me and my family.Thanks to abdul for be there whenever you need it, thanks to Iri and carmen for the excellent service... More 

Was this review helpful? Yes 1
Brooklyn, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me start by saying there hotel itself is fine and there were no issues with the room for the brief stay that I had. I checked in on August 14th paying cash for the room and left my debit card for incidentals. I was scheduled to check out on the 16th. On the morning of the 15th, the friend... More 

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Steve M, General Manager at Courtyard New Haven at Yale, responded to this review

Dear JOEINC119, Thank you for your feedback on our hotel in regards to your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. Please accept our sincere apology for any billing miscommunication. Although we fell short of meeting your expectations during your past stay, I hope... More 

Big Lake, Minnesota
Level Contributor
367 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The stay was very good, but not without some slight issues that shouldn't be expected @ +$200/night. On the plus side the check-in staff was fantastic, unequaled for it's location to Yale, the rooms were clean, contained a refrigerator, plenty of electrical outlets for devices, good internet service, efficient and quiet HVAC, plenty of pressure and hot water. On the... More 

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San Francisco
Level Contributor
159 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We drove through a somewhat seedy side of town to get to the Courtyard at Yale. The rooms were clean, somewhat basic and there was plenty of parking that they charged you for. UGH!. The staff was friendly and there were plenty of restaurants close by. Also, this location is very close to the Yale college

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This Courtyard delivered the experience that I expected of Marriott Courtyard. The restaurant was good for coffee and quick breakfast, and I was glad to have Starbucks coffee. The seating and lobby were comfortable and pleasant. The rooms seemed to be recently renovated, so were clean and comfortable. The convenient location in downtown New Haven is a prominent feature of... More 

Was this review helpful? Yes 1
DC
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My check in experience was wonderful and the staff excellent. My room was right across from the elevator, so I did hear some noise. More noise came from the street outside at late night, early morning hours. The lobby area and bistro were clean and well attended. The Bistro staff were top notch and were very conscientious. The rooms were... More 

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Dubai, United Arab Emirates
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent 3 nights at the Courtyard Marriot Yale in New Haven in August. Excellent location in close proximity to the university campus. Nice rooms with helpful staff. Food at the Bistro could be better but there are many joints within walking distance of the hotel. The laundromat facility was helpful. The hotel offers car parking facility at well but... More 

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Gettysburg, Pennsylvania, United States
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was very swank and close to main attractions and restaurants. The service was top notch and the staff was friendly. It was very nice and well decorated. Staff answered all my questions in a timely manner.

Was this review helpful? Yes 1
Marlboro, NJ
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 28, 2015

This was my fourth stay at the Courtyard New Haven in four years. My first two visits were great - it's right near Yale so a very convenient location if you're visiting. However, the third time I stayed here, when I walked into my room, it smelled like mildew. I went back to the lobby, explained the situation, and they... More 

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