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The Omni New Haven Hotel at Yale

Certificate of Excellence
4.0 of 5
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155 Temple St., New Haven, CT 06510
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The Omni New Haven Hotel at Yale
Best prices for: 1 room 1 guest
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Ranked #2 of 12 Hotels in New Haven
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
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759 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

It's a very nice hotel in New Haven, and the price of parking and rooms confirms that. The service is excellent, bed is comfortable, amenities are plenty, however, rooms facing the street also means you can hear every college party happening right outside. Would insist on higher floor rooms if staying again.

Review collected in partnership with Omni Hotels & Resorts

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Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice room with comfortable bed, well maintained, very clean and good room service. Staff were helpful and friendly. Wi-Fi was good, the low cost option had sufficient speed for most needs and it allowed three devices to connect. Good views from the restaurant on the 19th floor. Would have given it five stars if the Wi-Fi was free.

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Moscow, Russia
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a decent hotel in a nice location. They have a very nice view from a restaurant on the top floor, spacious rooms. Overall impression is quiet and positive. Easy access to any spot in town and university.

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Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Guest rooms seem all right. Public facilities - restaurant/bar area, elevators, garage, etc. - either inadequate, poorly managed, or both. Excessive noise in halls and lobby. There seems to be inadequate oversight and/or coordination by senior management of most operations which seem to operate independently of each other.

Review collected in partnership with Omni Hotels & Resorts

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robbinsville nj 08691, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My experience staying at the Omni in New Haven was relaxed (even for a business trip). The hotel staff couldn't have been nicer. They were polite, attention and appreciated my coming. The staff when approached took the time to listen and provide a detailed explanation to any questions asks. They were always professional and polite.

Review collected in partnership with Omni Hotels & Resorts

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New York City, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in New Haven, always a nice place to stay while in New Haven. Great staff, excellent customer service, clean rooms with comfortable beds. Safe parking as well. Will return again when in areas.

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United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

If you are visiting New Haven and especially Yale, this is the place. Welcoming and helpful staff, nice amenities (make sure you are in the Omni loyalty program) and good facilities--not a small workout room but a good sized gym.

Review collected in partnership with Omni Hotels & Resorts

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The lobby was fine and the staff was helpful. The room was spacious but the heat lamp was broken and the bedding was thin and we were cold all night. (Extra blanket was provided but was also too thin). Unable to control the thermostat. Clean room and again, great staff. Be careful in the area at night. Homeless people outside... More 

Review collected in partnership with Omni Hotels & Resorts

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OmniNewHavenHotel, Manager at The Omni New Haven Hotel at Yale, responded to this review

Dear Carol, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our staff and we are sorry to hear about the unfortunate incidences that you experienced during your stay with us. Our staff members take their roles in our industry very seriously and try... More 

Miami, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is my 4th time staying in this hotel. I've come for conferences and meetings. Feels like coming home, staff is very friendly and accommodating, hotel is very comfortable, it is at a great location, I love the excellent restaurant on the 19th floor. We had troubles with airplanes, cancelled flights, rerouting airports, and the hotel staff was very helpful... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The best thing about The Omni is its proximity to the Yale campus and restaurants. As a guest of a Yale student I was lucky enough to attend classes at the Classics faculty, Law School and School of Management, all of which were a short walk from the hotel. For my budget in New Haven The Omni was a sound... More 

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