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Hyatt Place Mystic

#1 of 13 Hotels in Mystic
Certificate of Excellence
3.0 of 5
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224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
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Hyatt Place Mystic
Best prices for: 1 room 1 guest
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Ranked #1 of 13 Hotels in Mystic
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Rose419 Concord, New Hampshire
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534 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Concord, New Hampshire
1 review
5 of 5 stars Reviewed 5 days ago NEW

There could not be nicer and more accommodating people working at this hotel. I have never written a review but felt compelled to write one because of the wonderful people that work at the Hyatt in mystic. I would highly recommend. Needed a later check out time and no questions asked, it was granted with a smile. Will definitely recommend... More 

Was this review helpful? Yes
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Rose! Thank you for your wonderful comments regarding your stay at our property. We are indeed blessed to have some of the best staffers in Mystic! Thanks for staying with us and we'll see you on your next trip! Michael A General Manager More 

Colorado Springs, Colorado
Top Contributor
69 reviews 69 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with several family members. We called ahead and asked for a room for my parents that required the least walking due to their age. Upon arrival we were given four first floor adjoining rooms. The rooms are actually good sized suites and a real bargain for the price. There's a small bar in the lobby area and the... More 

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Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Paul E! Thanks for your kind words regarding your stay with us. It was a pleasure serving you and your family during your trip. I'm so happy we were able to place you in such a great location in the hotel. Also, I'm glad you enjoyed breakfast, the freshly made sandwiches are my favorite as well! Michael A General... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Super clean, a nice cute little bar inside the lobby. Pool was clean, and was fairly close to everything. I chose not to walk but if you were feeling motivated you could walk to some of the local attractions.

Was this review helpful? Yes 1
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Ali M! Thank you for your kind words regarding your stay at our lovely Hyatt Place. Our outdoor pool is one of my favorite amenities as well. Our Fabulous maintenance staff works hard to keep it in pristine condition. Thanks for staying with us and see you on your next trip to Mystic! Michael A General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I booked the Hyatt Place in Mystic last minute and it was a very pleasant surprise. The staff that greeted me was very responsive and even offered to give me a tour of the property! The room was beautiful and very spacious and the breakfast in the morning was delicious! It was within walking distance to shops, restaurants and all... More 

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Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Kimberly! Thank you for your kind words! I will be sure to share your comments and celebrate with our entire team! We have a very passionate and hard working staff that truly strives to make each guest experience the best that it can be. I am delighted to hear that this was evident during your stay. I am also... More 

Boston, Massachusetts
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a recent trip. Hotel is just down the street from Mystic Aquarium and the Seaport Museum. A 5 min drive from scenic Mystic harbor. Hotel staff were very friendly and helpful. I had a king room = very comfortable bed and separate TV/lounging area. Plenty of room. Very quiet - my room was on the first floor... More 

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Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello There! Thanks for taking time out of your schedule to post your review of the Hyatt Place Mystic. I am thrilled that you enjoyed your stay with us! Our oversized rooms are definitely a pleasant surprise and quite well laid out. We look forward to seeing you again! Michael A General Manager More 

Amherst, United States
1 review
2 of 5 stars Reviewed 1 week ago

Had to leave after 2 nights (had reservations for 5 nights) due to the unhealthy air quality. There seems to be an excessive use of air fresheners throughout hotel and especially in the guest rooms. The out gassing from the air freshener and cleaning products creates an unhealthy environment. There is no source of fresh air do dilute or reduce... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Hello Daniel J. G, Thank you for your comments regarding your stay with us. We strive to make every guests stay exceptional and I sincerely regret that we failed to meet expectations during your trip. I understand that you have spoken to Jaime, and we were able to correct the issues which you described. We hope to see you soon... More 

Sterling,CT
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Decided to try this out... Needed to unwind from the every day stresses and this was the best. Very adequate rooms and convenient located near many restaurants and other activities. Would DEFINATELY return.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

The rooms are just mediocre and not cleaned well. Dirty bathroom upon arrival. It was late and I did not want to go back downstairs to ask for another room. Jennifer, the MOD at check in was just plain rude. She did not treat me like a guest... Seemed she just viewed it as a job did not care about... More 

Was this review helpful? Yes 1
Michael A, General Manager at Hyatt Place Mystic, responded to this review

Greetings! Thank you for taking the time to review our hotel. Please allow me to offer my sincerest apologies that your stay at our Hyatt Place was anything less than exceptional. I am sorry to say that this is the first that I am hearing of your issue. Please be assured that this is not a typical experience at our... More 

Nimes, France
1 review
5 of 5 stars Reviewed 1 week ago

Wonderful hotel close to all attractions with car. Double queen room great size with well thoughtout layout - division between bedroom and lovely seating area. Breakfast included makes an economical stay. Quiet area. Would definitely stay again.

Review collected in partnership with Hyatt Hotels

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Mystic, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall great place to stay. Breakfast needs improvement. Room was very clean and he bed comfortable. Bathroom was too small. Staff was extremely friendly and helpful. The location was perfect and in walking distance to any attraction, eatery, or the lovely downtown area of Mystic.

Review collected in partnership with Hyatt Hotels

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