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All 13 Mystic hotels

Hyatt Place Mystic

3.0 of 5 Hotel   |   224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
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85%
Ranked #1 of 13 Hotels in Mystic
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
longtimeresident Austin, TX
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462 reviews from our community

Traveler rating
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    42
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    20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts, United States
1 review
1 of 5 stars Reviewed yesterday NEW

I was extremely and utterly disappointed by the stay at this hotel, the customer service that we received from them, and the fact that many amenities listed on booking.com for the hotel were just plain incorrect made it an awful experience. I had made two room reservations, each to accommodate three people (I paid $30 per room per night to... More

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Austin, TX
Top Contributor
133 reviews 133 reviews
119 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A well-run Hyatt Place in a good location in Mystic. It is surrounded by woods and on a hill so it is very peaceful. Staff was very professional and friendly. Rooms are a good size and clean. The only thing I would change is to have windows that open - our room air was quite stale. Overall a very good... More

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for posting such a nice review on your stay at the Hyatt Place Mystic. I greatly appreciate your kind words regarding the customer service you received, as well as our location and guest rooms. We look forward to being of service to you again in the near future, thank you for choosing Hyatt! Danielle B. Lead... More

Cranston, RI
Contributor
20 reviews 20 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located in a good location-close to the highway, Mystic Seaport and Aquarium. The front desk staff was very friendly and helpful. The check-in was easy. The rooms were spacious, modern and clean and it was quiet. My only complaint was that the bathroom was very small. There is an outdoor pool but I didn't use it. It... More

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking the time to provide a review on your stay at the Hyatt Place Mystic. I am glad you found our location so convenient to local area attractions. I truly appreciate your kind words regarding the customer service you received. I do however want to apologize for the fitness center not being to your satisfaction.... More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay. Room was very nice and clean and furnishings were modern and comfortable. Room was laid out well and there was a lot of room with the sitting area. Bed was perfect. Bathroom was extremely small and not much room to move, but mirror and sink were separate outside the bathroom so it was bearable. The... More

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Reading your review was truly a treat. I cannot thank you enough for not only taking the time to provide feedback, but such a positive and inspired one such as that. I am so glad you enjoyed your guest room as well as took advantage of the complimentary shuttle service. It sounds like you got to experience a... More

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here mid-way to our destination of Cape Cod. We had stayed here on a similar previous trip, and found it very pleasant. Easy access to Major Highways, many nearby restaurants, close to Mystic Seaport and the Aquarium. Our room was a double bed suite with sleep sofa and living area. Comfy beds, complimentary breakfast, and a refreshment bar... More

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, I was so pleased to hear that you enjoyed a return visit to the Hyatt Place Mystic. I greatly appreciate you providing feedback on your stay with us, which appears to have been an enjoyable one based on your comments. It is always nice to hear that a guest was satisfied with our accommodations. Again, thank you so... More

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt at mystic was probably the best hotel we stayed in on our recent trip around New England. The suite was excellent, and the breakfast provided was really good (plenty of choice). We stayed for two night and really enjoyed it. The price we paid was excellent for the quality of the suites. There is also a quiet policy,... More

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for providing feedback on your recent stay at the Hyatt Place Mystic. It was a pleasure to hear that your guest room met and exceeded your expectations. We truly appreciate your business and look forward to being of service to you again in the near future. Danielle B. Lead Gallery Host More

Suffolk, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located, our room was a good size with a sitting area but the fittings were a little tired. Adequate breakfast but the breakfast area is pretty small and during our stay was crowded with a coach party. The staff were helpfull, polite and friendly. Good complimentary wifi.

Was this review helpful? Yes
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking the time to post a review on your stay at the Hyatt Place Mystic. It was a pleasure having you stay with us and we hope to see you again soon. Danielle B. Lead Gallery Host More

Guisborough, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived by coach and the Manager came on board before we got off to welcome us and give us some information about our stay. There was a small welcoming buffet with some refreshments which we found to be a very nice touch indeed. The hotel is very modern looking from the entrance lobby through to the bedrooms. The rooms... More

Was this review helpful? Yes
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for providing feedback on your stay at the Hyatt Place Mystic. I greatly appreciate your kind words regarding our hotel services and amenities. I certainly hope you enjoyed your stay in the Mystic area, and we hope to be of service to you again in the near future. Danielle B. Lead Gallery Host More

New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel was amazing. Jaime and every other person working there went above and beyond to make sure we were happy. We were a group of 12 cousins and they were so accommodating. They even opened an unused meeting room so we could comfortably have our breakfast together and not have to break up between tables. The... More

Was this review helpful? Yes 1
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking the time to provide a review on your stay at the Hyatt Place Mystic. It was such a pleasure having you and your family stay with us! We hope to be of service to you again in the near future. Danielle B. Lead Gallery Host More

Nottingham, United Kingdom
Top Contributor
216 reviews 216 reviews
51 hotel reviews
340 helpful votes 340 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm writing this review from my room at the Hyatt. The room is spacious & has a great seating area with a work station & mini kitchen area. The room is spotlessly clean & well maintained. How anyone can find fault with this is beyond me. The room also boasts a massive plasma screen TV, shame we haven't time to... More

Was this review helpful? Yes 1
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking the time to provide feedback on your stay at the Hyatt Place Mystic. I am overjoyed to hear how satisfied you were with your stay and guest room. I cannot thank you enough for your positive comments. We hope to see you again in the near future, thank you for staying with us. Danielle... More

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Additional Information about Hyatt Place Mystic

Address: 224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Mystic 3*
Number of rooms: 80
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Also Known As:
Hyatt Place Mystic Hotel Mystic
Mystic Hyatt Place
Hyatt Mystic

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