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Hyatt Place Mystic

#1 of 13 Hotels in Mystic
Certificate of Excellence
3.0 of 5
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224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
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Hyatt Place Mystic
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Ranked #1 of 13 Hotels in Mystic
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MamaG11 Boston, Massachusetts
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505 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

A beautiful big room with a king bed, comfy sectional sitting area with flat screen tv, nice bathroom, desk, coffee maker and fridge. Everything we needed and plenty of space. The people at the desk and in the halls were all very friendly and helpful. We didn't get going until after 9 AM so missed the breakfast but grabbed a... More 

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Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We headed to Mystic for a last minute getaway, I researched the area for hotels but did not decided until we arrived. We decided on Hyatt place for its proximity to Old Mystic Village. The desk clerk was welcoming and friendly and we were given a room promptly. Our room was on the second floor, the hotel is clean was... More 

Was this review helpful? Yes 1
Helensburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed at several hotels in the close vicinity of this hotel, the Hyatt Place clearly outshines them all. Fantastic spacious and clean rooms, which offer the business traveller an ideal 'home from home'. As a bonus there is a good selection of eating establishments within walking distance.

Was this review helpful? Yes 1
Grafton, Massachusetts
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while we had tickets for a show at Foxwoods. The rooms were super clean and very roomy. The bed was very comfortable and the bathroom had a nice roomy stand up shower. There is a small bar area in the Lobby as well as a counter for snacks. There are hotels closer to the Casinos but this... More 

Was this review helpful? Yes 1
New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used to love the Hyatt in Mystic when visiting the casinos. Even though there were closer hotels, the location next to other sites, cleanliness and excellent service drew me here. I just visited this past Sunday and was very disappointed. The woman who checked us in was pleasant but not overly friendly, the hotel seemed empty yet we were... More 

Was this review helpful? Yes 2
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, I appreciate you providing feedback on your recent stay at the Hyatt Place Mystic. I sincerely apologize that you were dissatisfied with your stay. We hope that you will give us another opportunity to service you. We greatly appreciate your business and want to make your time in Mystic a comfort and enjoyable one. Best regards, Danielle B.... More 

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We only stayed here one night, but it would have been a great location to spend multiple nights. The room was HUGE, with two very comfortable queen beds, an L-shaped couch that can be folded out into another bed, a fridge, few tables/chairs, many mirrors and outlets, and a large TV. A few people could all stay here quite comfortably.... More 

Was this review helpful? Yes 3
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, Thank you for posting a review on your stay at the Hyatt Place Mystic. We are so glad you enjoyed your stay with us. Your kind words regarding our services and amenities is greatly appreciated and will be celebrated amongst the entire staff. We look forward to seeing you again soon, thank you for staying with us. Danielle... More 

Torrington, Connecticut
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

one of the best hotel rooms I've stayed in. The room was incredibly spacious and comfortable. The staff was friendly and accommodating. The location is right off 95 close to mystic seaport and aquarium. The breakfast however, is nothing to write home about.

Was this review helpful? Yes 2
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, I appreciate you taking the time to provide a review on your stay at the Hyatt Place Mystic. I am so glad you enjoyed your stay with us. Your feedback is both helpful and vital to providing the very best experience for our guests, thank you. We hope to see you again soon. Best regards, Danielle B. Lead... More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

hotel maids entered our room even with the do not disturb sign and noticeably went through our things! Turns out they stole over $100 in makeup alone and articles of clothing. Weeks later without even a phone call after the incident, we called to where they then told us they "recovered" one item and shipped it back to us in... More 

Was this review helpful? Yes 6
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, Thank you for providing feedback on your stay at the Hyatt Place Mystic. I sincerely apologize for your misplaced items. This matter is not typical of the Hyatt Place Mystic, and will be addressed right away. I assure you when the recovered item was sent to you it was in pristine condition, and any damage that was sustained... More 

Freehold, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked the Hyatt, on what turned out to be one of the many snowy weekends in the north east this winter. When I booked, I chose the Casino Package because it offered a shuttle. The Hyatt web site was very hard to pin down as to what the Casino Package offered. After searching, I discovered the Casino package offered a... More 

Was this review helpful? Yes 2
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, Thank you for taking the time to provide feedback on your stay at the Hyatt Place Mystic. I was very disheartened to hear of your dissatifaction with the casino package. I appreciate you bringing this to my attention, rest assured this matter will be addressed right away. And also, I greatly appreciate your understanding with the inclement weather... More 

Valley Stream, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk was really helpful, recommended going to the casino and told us about their shuttle service. The room was bigger than expected, very clean, even had a sofa with a pull out bed. It is located right near everything in the town.

Was this review helpful? Yes 1
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler, Thank you for providing feedback on your stay at the Hyatt Place Mystic. Such a joy it is to hear you enjoyed your stay and found the location convenient to local attractions. We hope to be of service to you again in the near future, thank you for staying with us. All the best, Danielle B. Lead Gallery... More 

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