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Hyatt Place Mystic

3.0 of 5 224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
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Certificate of Excellence 2014
Hyatt Place Mystic
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Hyatt Place Mystic
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492 reviews from our community

Traveler rating
    245
    170
    45
    11
    21
See reviews for
192
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22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly staff to great you; rooms fresh and spacious, nicely furnished with large comfortable couch and work desk; bed comfortable with lovely linens; heater quiet; self serve breakfast includes healthy options and fresh fruit and is included in the room price. Fantastic value for $102.35 per night.

Was this review helpful? Yes
Top Contributor
85 reviews 85 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here a few times and each time I look forward to coming back. Place is clean and quiet for a good nights sleep. Easy parking and the staff is very attentive to your needs and makes sure your completely satisfied during your stay. Highly recommended!!!

Was this review helpful? Yes
New Hampshire
Top Contributor
61 reviews 61 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. The rooms are spacious and clean. The showers are hot with moderate pressure and the beds are very comfortable. Service was also great. No one in our group of three couples had any complaints. We were able to get our room for 82$ a night with their best rate guarantee (sat and sun night). We... More 

Was this review helpful? Yes 2
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for your kind review on your stay at the Hyatt Place Mystic. I cannot tell you how great it is to hear that our accommodations from breakfast to property location was satisfying for you. Your response will be celebrated amongst our team. We look forward to being of service to you again in the near future,... More 

Ashburnham, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were very pleased with our stay until I was charged $102 due to some miscommunication between the hotel and a 3rd party. It's been 2 weeks and I am still waiting for my bank account to be credited. My days of staying st any Hyatt are now over.

Was this review helpful? Yes 1
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: My sincerest apologies for the miscommunication between the hotel and the third party booking agent. I hope that the situation has since been reversed, and if not please contact me directly and I will see to it that the banking institution releases your funds back to you. Please know that situations such as this are not the norm,... More 

CT
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had to stay over for business the first week of January. Looked up on Tripadvisor and found the Hyatt Place Mystic. Called over and they matched a web price of $79 and then lowered it to $71 using AAA. The hotel was clean, the bed comfy, rugs good. Check in was easy. Only problem was the heater wouldn't shut off... More 

Was this review helpful? Yes
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking a moment to share your feedback on your stay at the Hyatt Place Mystic. We are so glad to hear our accommodations did the trick for your business trip. I do apologize for the mishap with your in room heating unit, rest assured this has been addressed. If conducting business in the area again,... More 

Phoenixville, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We ended up staying at the Hyatt Place Mystic when looking for a non-budget hotel room that was in striking distance of Mohegan Sun. The hotel was around 20 minutes from the casino via back roads. We were very pleased with the room, though the tv service for the HDTV in the room was lacking in HD channels. We missed... More 

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HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: I want to thank you for posting such a kind review on your stay at the Hyatt Place Mystic. We are pleased that you had a restful stay with us, unfortunate that you missed out on breakfast but perhaps on your next visit you'll be able to take advantage of it's plentiful offerings. Your kind words are greatly... More 

Manchester, New Hampshire
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Taking a trip to Mohegan again and decided to try this Hyatt as the one closer was twice the price so got room for 99 instead of 219. Pretty much same room here just a longer drive to casino which was fine(they also have a shuttle but I don't drink so driving is fine) Arrival was nice and easy very... More 

Was this review helpful? Yes 3
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: I greatly appreciate your kind words regarding your stay at the Hyatt Place Mystic. I am glad to hear that your stay with us was an enjoyable one, hopefully you lucked out at the casino as well. Your kind words will be celebrated with the staff, thank you. We look forward to being of service to you again... More 

Mystic, Connecticut
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed there and had things stolen from our rooms, as well as some friends of ours. In looking into it the police said that there had been other thefts there as well. The employees and management weren't very helpful and were very protective of there employees, and not very cooperative with the police.

Was this review helpful? Yes 3
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: I apologize that your stay was anything less than exception. Please know that situations such as this are not typical of the Hyatt Place Mystic, and we take this incident very seriously. I understand how frustrating this must be for you. Rest assured your concerns are being addressed. We hope that you will give us the opportunity to... More 

Milford, Connecticut
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location of the hotel is great. Olde Mystic Village is at a short walk, and several other Mystic attractions are only a short drive away. The hotel itself is wonderful. Besides the free wifi and hot breakfast that many other motels provide, they also had made to order food available 24/7. I especially appreciated this amenity at the end... More 

Was this review helpful? Yes 1
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for taking the time to post a review on your stay at the Hyatt Place Mystic. I am glad to hear you were able to take advantage of our many amenities at the property, or were at least made knowledgable of them for future. It was such a pleasure having you stay with us and we... More 

Gansevoort, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Only 15 minutes to foxwood. A great location to attractions. Room was large. A small fridge. Does need a microwave. Breakfast was satisfying. Staff very friendly. Good options for food in the area. Would stay again.

Was this review helpful? Yes 2
HyattPlaceMystic, Front Office Manager at Hyatt Place Mystic, responded to this review

Dear Traveler: Thank you for posting such a positive review on your stay at the Hyatt Place Mystic. I am glad you found the location convenient to local attractions and close proximity to area casinos. If you should find yourself in the Mystic area again, we certainly hope to be of service to you. Thank you for staying with us,... More 

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Additional Information about Hyatt Place Mystic

Address: 224 Greenmanville Ave., Mystic, CT 06355 (Formerly AmeriSuites Mystic)
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Mystic 3*
Number of rooms: 79
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Also Known As:
Hyatt Place Mystic Hotel Mystic
Mystic Hyatt Place
Hyatt Mystic
Hotel Style:
#1 Family Hotel in Mystic
#1 Romantic Hotel in Mystic

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