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Residence Inn Mystic Groton

#5 of 13 Hotels in Mystic
Certificate of Excellence
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40 Whitehall Avenue, Mystic, CT 06355
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1 room 1 guest
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Residence Inn Mystic Groton
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304 Reviews from our TripAdvisor Community

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    109
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    11
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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    (304)
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    (69)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

We have two kids, age 3 and three months so the kitchen was a huge deciding factor for us. The hotel is clean and friendly and has everything we need including a pretty decent free breakfast and easy access to all of a Mystics attractions. Only bad thing is the pool. It's indoor and so much chlorine you can barely... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent location, minutes away from the main attractions in the Mystic area, free parking, great on-site facilities (e.g., 24-hour coffee, indoor pool, junior basketball/tennis court), and clean, modern suites. Overall, the hotel is very well kept and family-friendly. The staff is remarkably welcoming to children and families, lending us sports equipment for use on the hotel courts. The Dining staff... More 

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Ledgewood, NJ
Level Contributor
187 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 1 week ago

One of my sons and I recently spent 4 nights here; while there were a couple of negatives, we were generally satisfied with our stay. Our suite was comfortable, clean, and pleasantly decorated. The kitchen area consisted of a refrigerator-freezer, dishwasher, microwave, and 2 burner cooktop. (Only after we had purchased a frozen pizza did we discover that there was... More 

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New England
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Prior to writing this I checked out a few other ratings and was surprised to read so many shared by opinion. Facility seems dated, although I do remember the front desk area being renovated fairly recently. Walking down from my 3rd floor room I noticed the windows looking like my car's back windows when my dog panted sticking his nose... More 

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WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear DRhodesNewEngland, Thank you for taking the time to fill out a review about your experience on TripAdvisor about your recent stay. I have read through your comments and would like to extend my sincere apologies that you experienced these concerns during your stay. I can assure you that I have passed along your comments to the appropriate hotel teams... More 

Connecticut
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Four of my friends and I rented a 2 bedroom suite, We were expecting 2 double beds in each room and a pull out sleeper in the living room. What we got was 1 queen bed in each room and we then told they didn't have what we had asked for.... The hotel hall was so hot, it felt as... More 

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WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear KathyRay, Thank you for taking the time to write a review on TripAdvisor about your recent stay at the Residence Inn Mystic. I apologize of the misunderstanding of the description about our two bedroom suites. All of our suites do come with only one queen bed in the bedroom area and a sleeper sofa in the living room. I... More 

Moorestown, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife, my four kids (22 year old with Autism, 20 year old, and two teens), and I stayed at the Mystic - Groton Residence Inn for four days and three nights in a two bedroom suite with a extra cot. POSITIVES Room was very clean and the staff was very helpful. Housekeeping was effective at cleaning and refreshing the... More 

Was this review helpful? Yes 1
Bury St Edmunds, UK
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in a 2 bedroom suite. It is positioned quite well just off the highway and with a petrol station, Dunkin Donuts and Subway next door. Mystic is only a few minutes down the road. This residence Inn was renovated only 2yrs ago but it still feels dated and motel-like. The pool was small and looked very unappealing. The... More 

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Harbeson, Delaware
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room layout the same as all others. Average breakfast. Less than average dinner. Very friendly and helpful staff. Provided all requests. Busy location. Still need to drive to popular Mystic locations.

Was this review helpful? Yes 1
Wichita, Kansas
Level Contributor
179 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed July 26, 2015

We stayed here the night before visiting the aquarium. Easy and friendly check-in and then it went downhill from there. The walls were paper thin. We could hear our neighbors opening and closing doors that creaked and their conversations from the bedroom. The pool was too packed so I was not going to let my kids swim in it. I... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Residence Inn Mystic Groton, responded to this review

Dear 8675309bergman, Thank you for taking the time to write a review on TripAdvisor about your recent stay at the Residence Inn Mystic. I have read through your comments and would like to apologize for the less then satisfactory experience you encountered during your stay. I have reviewed your feedback with our management team so we can be better prepared... More 

Albany, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 23, 2015

The Residence Inn of Groton, CT was AMAZING! We had such a wonderful stay! Our little "efficiency" was above and beyond efficient. Very clean, super comfortable, and contemporary with everything that we could possibly need. I've been to extended stay places before, but not like this. I love the general sense of community at this hotel. Warm and welcoming staff,... More 

Was this review helpful? Yes 1
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