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All 13 Mystic hotels

Inn at Mystic

3.5 of 5 Hotel   |   3 Williams Avenue, Junction of Routes 1 & 27, Mystic, CT 06355
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Ranked #8 of 13 Hotels in Mystic
A recent review
4 of 5 stars reviewed yesterday
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21 reviews from our community

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3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My 3 girlfriends and I booked our reservation at The Inn at Mystic through Expedia at a reduced rate. We loved the location in relation to all that Mystic has to offer and the photos of the luxurious rooms. When we checked in, we were disappointed to find that our double bed room was not one featured in the photos,... More

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Yorktown Heights, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For over 10 years we have been guests at the Inn at Mystic and have always enjoyed the beautiful accommodations, the view and the restaurant. Over the past couple of years, although we continued to visit the Inn, it was apparent that the Inn and the restaurant were in need of revitalization. During a visit in late February/early March of... More

Was this review helpful? Yes 3
Gig Harbor
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Originally booked our room for 1 night. Loved it so much we stayed 3 nights. It is right on Hwy 1 so it made a great hub for taking day trips. The staff was wonderful, very personable. Gave us some great tips on places to check out based on our interests. Loved taking the kayaks (provided for their guests) out... More

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Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this inn is excellent . You can use the hotel bikes to cycle the half mile into Mystic . You can see that it is under new management and they are trying , but they still need to update and refresh a few things, such as the lobby .I felt that the room was overpriced by about... More

Was this review helpful? Yes 1
Wyckoff, New Jersey
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was expecting SO much more, based on reviews and pictures. I didn't realize by picking a "family room in the main building" I would be staying in a poor quality, dark and rather filthy, motel type room. I was disappointing. My kids' feet were dark brown from walking around on the carpet, in a room they said was "recently... More

Was this review helpful? Yes 2
Tim B, Owner at Inn at Mystic, responded to this review

I sincerely apologize for the less than fabulous experience that you encountered staying with us and for the lack of care and concern displayed by one of our staff. I assure you that the room you stayed in has not been renovated as we just started working on those rooms this week. We hope that you will give us another... More

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Inn for two nights. It is under new management with renovations being conducted. We had a room that had not been renovated and it was very nice. Make sure you get a room with a view of the harbor. Very beautiful. Sat on the lawn in adirondack chairs in front of our room and it was... More

Was this review helpful? Yes 1
Tim B, Owner at Inn at Mystic, responded to this review

Thank you so much for the great review, all of us at the property truly appreciate feedback from our guests. We are currently replacing carpet, drapes, doors, mattresses, bed linens, towels and a whole new amenity package for the rest of the inn rooms so that all of our guests can enjoy the new Inn at Mystic. Next time you... More

Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

I was visiting from Ohio this past weekend and was very impressed by how charming and quaint this place is. This is the spot to stay in Mystic if you're looking for a one-of-a-kind experience. Staff was friendly and very competent. The food and service in the restaurant, Harbor House, was also excellent. Although there are a plethora of restaurants... More

Was this review helpful? Yes 3
Tim B, Owner at Inn at Mystic, responded to this review

Fabulous! We love to hear how much our guests enjoy the inn and everything we have to offer in one location. I hope the next time you come to Mystic that you will stay with us again and please do not hesitate to let us know how we can make your stay even more enjoyable. Thanks for the great review! More

Plymouth, Massachusetts
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

My husband and I spent two nights at the inn for our anniversary. The inn was clean and the bed was comfortable. We stayed in the east wing building and had a fireplace and balcony. The inn definitely needs work and updating, but the new owners seem to be diligently working on renovations. The location is perfect and we were... More

Was this review helpful? Yes 1
Tim B, Owner at Inn at Mystic, responded to this review

I am very pleased that you had a wonderful stay with us! Since your visit we have renovated more rooms to include new entry doors, carpeting, drapes, air conditioning units, soft towels and bed linens along with upgraded amenities for your pleasure. Also know that I have addressed your comments regarding the manager and the hostess. We look forward to... More

Denville, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

We visited the Inn at Mystic on May 30, 2014 and we can't wait to go back! Upon arrival Janice checked us in and was so kind and sweet. We knew we were in a special place. The rooms were comfortable, cozy and clean. The room we chose had a fireplace and jacuzzi which was perfect for a romantic getaway.... More

Was this review helpful? Yes 1
Tim B, Owner at Inn at Mystic, responded to this review

Thank you very much for the fabulous review! We are working very hard to make the Inn and the entire property a great place to visit and enjoy the wonderful coastline and views we offer. Since you were here we have opened the Harbour House Restaurant & Bar and it has been very well received by hotel guests and the... More

San Diego, California
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 26, 2014

What a disappointment for our 25th wedding anniversary. I had high hopes for a romantic getaway at the Inn at Mystic. I decided to splurge on the new East Wing which was billed as a queen canopy bed, Jacuzzi and view. We flew in from Boston and told the Inn at Mystic we would be arriving after 11:00 p.m. When... More

Was this review helpful? Yes 12
Tim B, Owner at Inn at Mystic, responded to this review

I want to sincerely apologize for the poor experience that you had at the Inn. As I explained to you on the phone, we are in the process of renovating all of our guest rooms and public areas. I wish that you had been able to experience one of our renovated rooms and the next time you are in the... More

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Additional Information about Inn at Mystic

Address: 3 Williams Avenue, Junction of Routes 1 & 27, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Inn at Mystic 3.5*
Number of rooms: 60
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Also Known As:
Inn At Mystic Hotel Mystic

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