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Hilton Mystic

3.5 of 5 20 Coogan Boulevard, Mystic, CT 06355
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Hilton Mystic
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Hilton Mystic
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660 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hackettstown
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location - right across the street from the aquarium. We wanted a weekend winter getaway with the kids. The pool was terrific, well stocked towels, good temperature, clean, clean, clean. The staff was extremely helpful and friendly, from the most basic questions to the best route to take home! We were on the bottom floor (we prefer lower floors... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Hi Mike M, Thank you for choosing us for your winter weekend. We are pleased you enjoyed our hotel and the Mystic area. We all look forward to welcoming you back again soon, maybe when it's a little warmer :). Thanks again! More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

The Hilton is an ideal venue for a meeting or event. I have organized a number of events at this hotel, one since the change in management, and have been very satisfied overall. It is clean and centrally located, and is one of few local venues with multiple meeting spaces in varying sizes. The staff were courteous, quick, and helpful.... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Hi Megan C, Thank you so much for your great review. Our entire team is pleased your event was such a success. We greatly appreciate you sharing this and for having your meeting with us. We will see you again soon. More 

1 review
4 of 5 stars Reviewed 1 week ago

Great location right off the highway and close to Mystic Village and the Aquarium. The staff was very friendly, bed was comfortable and room was clean. Will definitely stay again next time I'm in the area

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Dear Laura D, Thank you for letting us know about your recent visit to our hotel. We are so pleased you enjoyed your stay, and that you would be happy to stay with us again. Thank you for choosing us and we look forward to welcoming you back. More 

New York
1 review
4 of 5 stars Reviewed 1 week ago

We came here for our anniversary this past weekend and had a lovely time. The staff on duty was great. Becky went over and beyond to make sure we were happy throughout. Entertainment: - Mystic Village and the aquarium across the street - Foxwoods casino (20 minutes away) - we went to a show here - Mohegan Sun casino (30... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Hello Thomas S, Thank you for you great review. The entire team is delighted you enjoyed the hotel, and the area. Becki and Karen are definitely 2 of our best, and we will be sure to share what a great impact they had on your stay with them. We will be doing so updating this winter, so you have that... More 

Orleans, Massachusetts
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Weather made exploring MYstic difficult. Foreign movie theater across the street, swimming pool, leisurely breakfast, smart staff, fireplace reoriented our trip and made it successful. Excellent price for value

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Dear grandmeggy, Thank you for your review. Sorry about the weather, I am glad you enjoyed our hotel and some of what Mystic has to offer. Hopefully you will be able to come see again in the summer and experience a lot more of Mystic. Thank you for choosing us! More 

Baltimore, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

When I come to the Mystic/New London area for business this is where I stay. Great hotel and staff and convenient to everything! The hotel is convenient to great restaurants in Mystic and Stonington Borough

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Hi Jon B, Thank you for your review! We are so happy to read you enjoy our hotel and our great staff. Our location definitely cannot be beat. Thank you for allowing us to be your home away from home when traveling for business, we really appreciate it. We will see you again soon. Happy New Year! More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is great and easy to get around. The bed was so wonderful. Stayed during New Year's and the price wasn't jacked up like other places. It was definitely worth booking here. Will stay her next time we are in Connecticut.

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Dear chilee21, Thank you for your review! How great to read you enjoyed your stay to bring in the new year and you will be back! We are so pleased you found our hotel to be such a great value. We look forward to seeing you again when you are back in CT. Happy New Year. More 

Long Island City, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here during the Winter about 3 years, as a get-a-way and the location is perfect. However, the room was a bit outdated, 2 dead fly's in the carpet and it is not the most kid friendly place. We requested at least 4 times to please increase the indoor pool temperature, which was about 81. Each time, we got... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Dear William g, Thank you for sharing this feedback. I sincerely apologize to you for your recent stay. To know you were a guest that has stayed with us several times, and to now be disappointed is not something we ever want to hear. I again am sorry, and would really appreciate you reaching out to me directly to discuss... More 

Haines, Alaska
Top Contributor
67 reviews 67 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here three time now and it never disappoints. The rooms are large and airy with huuuge extremely comfortable beds and plenty of big fluffy pillows. The bathrooms are bright and clean with lovely white fluffy towels and pleasant toiletries, however, there is no shower gel but nice bars of soap. Hairdriers are also provided. The rooms have plenty... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Dear Lucy L, Thank you for your review! We are so pleased you enjoy our hotel and all of its amenities. We look forward to see you again soon. Thank you for choosing us often as you do. More 

New City, New York
Top Contributor
122 reviews 122 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is an easy on and off from Interstate 95. The staff is friendly and eager to assist. Our room was on the fourth, and last floor. Once inside, the room was spacious, had a large television, and comfortable beds. As I opened the drapes I observed two cracked window panes. I reported the damage to the front desk,... More 

Was this review helpful? Yes
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for your review. It is so nice to read you enjoyed your stay and will be back. I appreciate the feedback on breakfast and our pool, and we will be sure to act on these. We really appreciate our guests sharing with us. Thank you again and we will see you soon. More 

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Additional Information about Hilton Mystic

Address: 20 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 182
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#2 Business Hotel in Mystic

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