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All 12 Mystic hotels

Hilton Mystic

3.5 of 5
20 Coogan Boulevard, Mystic, CT 06355
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63%
Ranked #8 of 12 hotels in Mystic
Most recent review
4 of 5 stars Reviewed June 17, 2013
BHM76 Portland, Maine
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343 reviews from our community

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Date Rating
Portland, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

The Hilton Mystic is conveniently located across the street from the Mystic Aquarium, a quaint shopping village, and is only a few short miles to Mystic Seaport and downton Mystic. We took a chance as a walk-in during a busy april school vacation week using a hotelcoupon.com coupon which they accepted no problem (a cost savings of $80 over the... More

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putnam, United States
1 review
5 of 5 stars Reviewed June 13, 2013 NEW

The convention went very well. The full breakfast was excellent. The Banquet was superb. Overall the Hotel accomodations which included the conference room was very attractive, and professional looking.

Review collected in partnership with Hilton Hotels & Resorts

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
June 14, 2013

James N, I am so glad to hear that you enjoyed your stay here with us at the Hilton Mystic. I must say that it was a pleasure to have your entire group stay with us and we very much look forward to the next time that we have your conference with us. We certainly appreciate this kind comments that... More

Kingston, Canada
1 review
4 of 5 stars Reviewed June 12, 2013

We were very disappointed with the bar operation. The guest room book stated the bar was open daily from 11:00 to 23:00. Most of our guests checked in at 15:00 after a long day of travel and had a couple of hours before our first activity. Unfortunately we were told the bar would not open until 17:00 and so none... More

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A TripAdvisor Member
5 of 5 stars Reviewed June 10, 2013

One of the better stays I have experienced out of the literally hundreds of Hiltons I have stayed at. Hilton, in my opinion offer superior value for money - and they are everywhere. Points program is also excellent and I have spent 3 different stays in Hawaii for free as a result.

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
June 13, 2013

We appreciate you filling out your comments on trip advisor and are very happy to hear that your stay went well. All comments which are posted on trip advisor are shared with our entire staff so they will certainly enjoy hearing that you had a great stay. We hope to see you again soon and we can't wait for your... More

SOMERS POINT
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 3, 2013

I was promised an acceptance of our Hotel.com coupon on check in by reservations but denied it after I had already reserved the room with the understanding that I would be bringing a coupon at time of check in. I felt that there was a "switch and bait" situation involved in this reservation.

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
June 7, 2013

CaptainJOEL F, Thank you for taking the time to provide us with your feedback on your most previous stay. We recognize that they are numerous options for accommodation and we truly value your repeat business. When ever you have a moment I would like to speak with you personally abou tyour situation as I am not certain as to the... More

South Windsor, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2013

Terrible experience for myself and those under my wedding block. I reserved a wedding block and was checked into an already checked in room so I walked in on my father and step mother luckily they were dressed-awkward to say the least. My fiance lost his room reservation because his father has the same name and the hotel did not... More

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
June 8, 2013

Walter C, After researching your comments and issues I understand that there were some miss-understandings that occurred during your stay and for that I am deeply sorry. I have been made aware that the sales manager you dealt with has contacted you, explained the situation and has already issued you compensation for the situation that occurred. In reference to the... More

Travelers are raving about these Mystic hotels

Taber Inne and Suites
4.5 of 5 stars
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Amherst, United States
1 review
5 of 5 stars Reviewed May 28, 2013

We took a quick trip to visit the Mystic Aquarium and decided last minute to book a night's stay w/Hilton. I booked online 3 hours prior to arrival and was very pleased to find everything ready and a quick check in. As an added bonus the hotel was directly across the street from the Aquarium!

Review collected in partnership with Hilton Hotels & Resorts

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
May 30, 2013

Diana D, Thank you for sharing your positive experience with us on trip advisor, comments such as yours are always great to see and we are very happy that your enjoyed your stay here with us. We hope to see you in the near future and we look forward to having you stay with us again. Thank you again for... More

Montrose, California, United States
1 review
1 of 5 stars Reviewed May 23, 2013

Room was not cleaned after being out all day. Asked front desk trainee to arrange to have it cleaned while we went out for dinner, but came back and it still wasn't cleaned. Couldn't call the front desk from the room because the phone wasn't working. When I went back to the front desk to inform the trainee that the... More

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
May 25, 2013

Angie c, On the day of your departure I was told by one fo the front desk agents that I should contact you because the agent did ask you how your stay was and you informed her that your room was not serviced and they offered a apology and said that I would follow up with you. That day I... More

Watertown, Connecticut, United States
2 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2013

Great place to stay! Very close to Mystic attractions. This hotel is right across from Mystic Village. Very nice room to stay in. If you are thinking of a nice place to stay in Mystic. This is the place.

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CesarP925, Director Of Rooms at Hilton Mystic, responded to this review
May 23, 2013

Thank you very much for your positive comments and we look forward to having you stay with us again at the Hilton Mystic. More

Andover, MA, United States
1 review
4 of 5 stars Reviewed May 20, 2013

The Hilton Mystic is a very good hotel with a very caring staff. I would stay there again. It is very centrally located right off major routes. Their conference facilities were excellent. Their pool and exercise facilities are also very good.

Review collected in partnership with Hilton Hotels & Resorts

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CesarP925, Director of Rooms at Hilton Mystic, responded to this review
May 23, 2013

Teresa M, Thank you so very much for your positive comments. We certainly share this with our staff and we look forward to your next Hilton Mystic stay!! More

 
 
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Additional Information about Hilton Mystic

Address: 20 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Region: United States > Connecticut > Mystic
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Mystic
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You’ll appreciate our convenient location as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 
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Also Known As:
Hilton Mystic Hotel
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Mystic Hilton

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