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Holiday Inn Express Mystic

#4 of 13 Hotels in Mystic
Certificate of Excellence
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6 Coogan Boulevard, Mystic, CT 06355
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Holiday Inn Express Mystic
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332 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trumbull, Connecticut
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed here overnight for our anniversary. The hotel itself is a very short drive from the seaport and the aquarium, and across the street is the old village. There was plenty of parking and the lobby of the hotel was very beautiful. We were checked in quickly. Upon arriving to the bedroom, I was pleasantly suprised... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were very happy with our room, which was large and well-appointed. The continental breakfast was OK, not great. I was pretty mesmerized by their pancake machine. The location is great. You can walk to the Mystic Village right across the street, or head to some other restaurants nearby. It's a bit of a hike from the train station, but... More 

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Cincinnati, Ohio
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my mother, sister and niece for two nights. It was our first time in Mystic. The hotel was very nice upon our arrival. The room was much larger than expected and accommodated all of us easily. Breakfast was a nice surprise and offered more than we expected. We drove around the area and saw other hotels... More 

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Niskayuna, New York
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We will come back and stay here again. Our room was comfortable, spotless, and comfortable. The staff was friendly and helpful. The breakfast was good and makes life so much simpler. There is a nice pool for the kids and a fitness room for someone needing to get in a quick workout. There are even washing machines on each floor... More 

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Dronfield, United Kingdom
Level Contributor
122 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived early and the front desk team checked us in without a problem. We were given a free upgrade and the room was excellent. The whole hotel is kept clean by the house keeping staff. Although only just off the interstate with the tree coverage surrounding the hotel you can hardly see it. The hotel has a large car park... More 

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Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Robert H, Thank you for taking time to write this wonderful review of Holiday Inn Express! We are happy that we were able to accommodate you with an early check-in.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us... More 

Westfield, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stay here once a year ehen coming to visit the aquarium and the beach. Each time is great. This particular stay the only thing that stood out is that the egg option for breakfast had meat so we could not enjoy as my mom is a vegetarian. Other than that, the room was beautiful! Breakfast hostess was great! Staff... More 

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Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear AJ143258, Thank you so much for your kind words about Holiday Inn Express of Mystic! We appreciate your loyalty and looking forward to serving you in the future. Best regards, Kate K Manager of Holiday Inn Express More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family and I went to this hotel for father's day weekend and it was seriously disappointing. And, so overpriced. Honestly the rug in our room was dirty upon our arrival and I had to ask the poor girl at the front desk to vacuum. I felt bad because she was the only one there but I was with my... More 

Was this review helpful? Yes 1
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Stacey C, On behalf of the Holiday Inn Express, I would like to express my deepest regrets that your previous stay was not up to the standards we try to uphold. This matter is under review and the parties involved have been evaluated. We know taking these steps will ensure a better guest experience for future visits. Sincerely, Kate... More 

Wilbraham, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

We hosted a wedding weekend using the Holiday Inn Express as our recommended overnight stay. The staff was very accommodating. The cleanliness was impeccable. Our room was one of the largest that we have stayed in. Breakfast was very nice with a large selection. All our guests were very pleased. Some of our guests stayed an extra night to take... More 

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Kate K, General Manager at Holiday Inn Express Mystic, responded to this review

Dear towerhill801, Congratulation on your wedding again! Thank you very much for your wonderful comments. I am very pleased that you were happy with your previous stay. Hope you will give us the opportunity to serve you and your family again in the future. Best regards, Kate K More 

Westchester County, NY
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited for one night over a holiday weekend. Our usual go-tos were booked. The property and rooms done in a very traditional way. We Had a large 2 queen room with a pullout. My son said it was quite comfortable. However fully extended there was hardly any room to walk past to the bathroom or the door. Also the property... More 

Was this review helpful? Yes 1
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear denany, Thank you for your review and suggestions. We appreciate your business and hope to see you soon again! Kate K Manager More 

Lynn, Massachusetts
Level Contributor
194 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent the extra money to get the jacuzzi room, only to arrive to the room to the Jacuzzi that could only be best described as large enough for a small child. For regular sized human being and its barely large enough to soak your bottom. other than that the room was very clean the beds were adequately soft and... More 

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Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear criticalchef, Thank you for taking time to let us know about your experience. I am sorry that your stay with us did not earn a perfect 5-star rating. We try our hardest to satisfy all our guests. We value your feedback regarding the size of the Jacuzzi tub in our suite and please be sure that it will be... More 

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