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All 13 Mystic hotels

Holiday Inn Express Mystic

2.5 of 5 Hotel   |   6 Coogan Boulevard, Mystic, CT 06355
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Ranked #5 of 13 Hotels in Mystic
A recent review
4 of 5 stars reviewed yesterday
MSP-Mike MSP
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281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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MSP
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here with family for 2 nights end of August. Close to downtown Mystic, restaurants, freeway etc. Rooms were nice, clean. Front desk staff was very helpful and friendly. Breakfast area was busy on the weekend but thinned on Monday.

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just checked in after booking 2 rooms for a 2 night stay. The cooling/heat in one room didn't work at all, and the unit in the other blows a weak stream of warm air. Both rooms were about 80 degrees and the hallway outside the rooms feels about 80 plus even though it's 60 degrees outside at the moment. I... More

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear PDACtravel, We would like to truly apologize for any inconvenience that you might of encountered during your stay. We strive for 100% guest customer service satisfaction, and we would never like our guest to leave with such impression. The issue was resolved the morning of check out with the Card-Holder. We apologize again for any inconvenience and we hope... More

Hopewell Junction, New York
Top Contributor
79 reviews 79 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a great stay. I have no complaints over cleanliness, staff courtesy or amenities. We stayed on the first floor, which made life quite nice as this was my first trip with my daughter. As for the room; it was clean and the beds were great. We brought along her pack-n-play and set it up between the comfortable queen beds.... More

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Irish_Rover1, We appreciate your feedback. We hope while spending your time here in Mystic with your daughter, you enjoyed yourselves. We apologize for the inconvenience you encountered while staying here with us. You can rest assure we're taking care of the issue, we are currently renovating that room. This is a child friendly hotel, and enjoy having the little... More

Hampstead, Maryland
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very convenient. We could walk to the Mystic village and the aquarium. The rooms were very clean and spacious. The breakfast was everything you could ask for including warm cinnamon buns. Really! Must drive to Mystic seaport but not far at all. Would defiantly stay there again. Wifi a bit slow at times.

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Carolyn E, We thank you for your 5 star rating and your review. You are correct we are convenient when it comes to touring the town. We are just walking distance from the old mystic village and the mystic aquarium. And just a few minutes away from downtown mystic and the mystic seaport. We have discounted tickets available at... More

Southampton, United Kingdom
Top Contributor
50 reviews 50 reviews
48 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights as part of a road trip from Chicago to Washington DC Plenty of free parking. Friendly and polite reception staff Large room with ample space. Tidy and fairly clean, although there was evidence of a build-up of dust on more obscure flat surfaces. Comfy beds, over bed lighting could be a bit better. Micro wave... More

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Hotrod8555, We appreciate you taking time to write this review. We appreciate and respect all of our guests opinions and suggestion as it helps us understand better from our guests point of view. We apologize if at one point during your stay you had an uncomfortable moment. We utilize specific cleaners for our rooms it's part of Holiday Inn... More

Lewisburg, Pennsylvania
Top Contributor
63 reviews 63 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is inviting...... Welcoming......Clean and user friendly. There is a nice breakfast. I would plan my trip to Mystic to include another stay at the Holiday Inn Express. Everyone was helpful. Parking is no problem. it is just what you want in an overnight's stay or a tour of the Mystic area.

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Chuck1980_74, We appreciate your 5 star rating and your kind words! We are glad to hear you've enjoyed everything from our facility to our breakfast bar, and our staff. We are always to hear our guest feedback and appreciate it. We hope to see you again in the near future. Sincerely, Iris Guest customer service loyalty champion. More

Norwich, Connecticut
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is courteous, the cleanliness of the hotel was magnificent, and the location of the hotel was absolutely amazing because we were in walking distance for many of the attractions in Mystic. The rate of the hotel wasn't too bad for all that you are getting. I was pleasantly surprised with the room's cleanliness and space; it included a... More

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear B P, We appreciate your 5 star rating and your generous review. When it comes to our guest we want to make them feel like there right at home! We are here for your assistance at anytime. For our guests convenience we provide at no cost to you a variety of toiletry items available at our front desk. We... More

New Providence, New Jersey
Top Contributor
189 reviews 189 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great stay. The girl behind the front desk, I think Stephen was her name, regrettably I forgot, she really went out of her way to get us an early check in. Kids enjoyed the quick dip in the pool. Room was overly spacious. Right next to a great eatery and quiet. Extremely clean and located in a great... More

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Michael A, On behalf of the staff of the Holiday Inn we would like to thank you for your 5 star rating! We also would like to thank you for this wonderful review. We know when it comes to lodging you have many different options, and appreciate you choosing our facility. When it comes to our guest we want... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the perfect location near all the main sites to their outstanding customer service I will definitely return to this lovely, clean hotel. The free breakfast buffet was full of fresh hot and cold choices continually being replenished by the attentive, polite staff. The room was much bigger than expected, had a large flat screen tv with a fridge, microwave... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear suzannerinato, First, I would like to thank you for your 5 star rating. Second, just want to let you know it's guest like you that acknowledge all our hard work and this review speaks for itself, it's very rewarding! We are glad you enjoyed everything from our facility to our breakfast bar. We work hard to make sure each... More

Caroga Lake, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 22, 2014

We planned on a short trip to Mystic for the Mystic Aquarium, Old Mistick Village and The Mashantucket Pequot Museum, this seemed to be the perfect location in the middle of everything and we were correct, could not have asked for a better location. I have a hard time staying in hotels so I do a lot of investigating &... More

Was this review helpful? Yes 2
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Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic

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