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Holiday Inn Express Mystic

2.5 of 5 6 Coogan Boulevard, Mystic, CT 06355
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Holiday Inn Express Mystic
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Holiday Inn Express Mystic
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298 reviews from our community

Traveler rating
    104
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128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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PA
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel with a great location. Friendly staff! We stayed in January and were greeted upon arrival after a long journey. We love that it includes breakfast. The hot tub was way to hot, but we didn't inform the staff. We liked the space in the room! Lots of extra elbow room for the price.

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Iluvtoyz, We are would like to thank you for your 5 star rating! We are pleased to hear that you enjoyed your stay. We are glad you enjoyed our breakfast bar and our spacious rooms. If in the future you have an issue with anything please inform the front desk staff and we will be more than happy to... More 

Vernon, Connecticut
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was very clean. The room was perfect , clean and inviting. My Wife and I had a great stay here and will be sure to come back. Definitely recommend staying here. Close to all the attractions walk across the street to old mystic village.

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear slglfortin, We thank you for your feedback and your 5 star rating! We are pleased to hear that you enjoyed your stay with us and all our different amenities. Just like you mentioned we are right on the outskirts of all the great restaurants here in Mystic, and just minutes away from all of the famous attractions as well.... More 

Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best hotel I have ever stayed in. My husband and I stayed in the king jacuzzi suite for our anniversary and it was phenomenal.Everything was very clean and service was great, went without a flaw. Lobby was so inviting and breakfast/area was great.If I had to have one complaint there would only be one and that is the size of... More 

Was this review helpful? Yes 2
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear LauraF1980, We appreciate your 5 star rating! We are pleased to hear that you enjoyed your time here with us at the Holiday Inn Express. When it comes to excellent customer service we are #1, we are glad you were able to experience that first hand. We hope to have the pleasure on serving you again in the future.... More 

Easthampton
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 16, 2014

Hotel located across from old mystic village shops. So convenient!!! Room are large and clean. Staff friendly. Close to Groton , Norwich etc.. Would not hesitate to stay here again. Breakfast included and staff very accommodating if you need to get out earlier than they start serving (6:30).

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Riverbend1, We would like to thank you for rating our location a 5 star. Just like you mentioned we are just minutes away from all the excitement in mystic. We value each and every one of our guests and your business! We hope to have the pleasure in serving you in the near future. Happy holidays. Best regards, staff... More 

Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 14, 2014

I stayed here for one night when in town to visit Mystic, CT. This hotel merits 5 stars because of the value it provides for a very reasonable price. The hotel itself is well situated about 1 mile from the Mystic tourist sites and is nicely maintained, with a small indoor pool, exercise facilities and nice lobby used for both... More 

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear lordoftheonionrings, We would like to thank you for rating our property a 5 star hotel! We appreciate your positive feedback and are pleased to hear you've enjoyed your stay with us. Delivering great customer service is our #1 priority. We hope to have the pleasure in serving you in the future. Happy holidays. Sincerely, Iris guest customer service loyalty... More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014

I can't say I had any complaints! We actually went to Foxwoods Casino, but it's way too pricey, so we stayed nearby. Mystic, CT has its own beautiful sites to see, but this is definitely a great area for a family vacation! Whenever we go, we stay here, and it's a great place to stay! There's a movie theatre across... More 

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Melissa H, We appreciate your 5 star rating. We are pleased to hear that you've enjoyed your time while staying at the Holiday Inn Express. We value all our guest and appreciate your business. We hope to see you in the future! Happy holidays! Sincerely, Iris guest customer service loyalty champion. More 

NYC suburbs
Top Contributor
61 reviews 61 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed for one night with my two kids. It's a typical HIE so you pretty much know exactly what to expect. As another reviewer pointed out, the staff was indifferent. I would have liked to see some enthusiasm when I checked in and some proactive assistance from the staff (this is a large tourist destination so I would have thought... More 

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear glenwood96, We appreciate your feedback. We value each and every one of our guests and there opinions. I would like to also apologize if at any time during your stay you encountered any inconvenience. Our goal is to deliver excellent customer service and make each and every one of guests time spent here memorable. For future reference we have... More 

Blackwood, New Jersey
Top Contributor
53 reviews 53 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 6, 2014

I stayed here in the off-season and the hotel was far from full (the whole area was empty). The hotel was very nice, clean and quiet. the pool was open (although I didn't use it) and looked clean from the outside. The staff in the evening was a bit relaxed but the morning staff was very attentive and welcoming. My... More 

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Bob F, We value each and everyone of our guests and we appreciate your feedback. We are glad you were able to enjoy our facility and hope to have you back in Mystic area soon. Sincerely, Iris Customer service loyalty champion. More 

Pinner, London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

Large room. 2 comfortable Queen beds. Breakfast. Parking. Top wifi. Swimming pool and small gym. Visible from I-95. Couldn't ask for more for an overnight stay. Restaurants nearby. Family slept really well.

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear DL_Pinner, We would like to thank you for your 5 star rating! We value each and every one of our guests and appreciate your business. We hope to have the pleasure in serving you and your family again in the future. Sincerely, Iris Customer service loyalty champion. More 

Fort Collins, Colorado
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 3, 2014

We stayed here while on a trip through New England. This was mostly a typical stay at an Express hotel. The rooms were clean and we slept comfortably. Breakfast was ok with a variety of hot and cold food. I didn't care for the eggs that had peppers in them. The staff was mostly indifferent. Not rude but not overly... More 

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Kahiesh, We would like to thank you for taking the time to write this review. We would also like to apologize for any inconvenience that you might of experience during your stay. Unfortunately, due to insurance purposes our pool hours are from 9am to 9pm. We value each and every one of our guests and hope this minor setback... More 

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Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic
Hotel Style:
#3 Business Hotel in Mystic
#4 Romantic Hotel in Mystic
#4 Family Hotel in Mystic

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