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All 12 Mystic hotels

Holiday Inn Express Mystic

2.5 of 5 Hotel   |   6 Coogan Boulevard, Mystic, CT 06355
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Holiday Inn Express Mystic
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76%
Ranked #5 of 12 hotels in Mystic
A recent review
4 of 5 stars reviewed 1 week ago
Posttime Mt Holly
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265 people have reviewed this hotel

Traveler rating
    88
    108
    38
    20
    11
See reviews for
116
73
9
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Mt Holly
Top Contributor
59 reviews 59 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice stay. Clean, comfortable, and staff were great. Nice breakfast in the morning, and hotel is within walking distance to shops, restaurants, etc. and a short drive to Casinos. Definitely would return and stay if staying in the area again.

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Mt holly, Thanks for taking time to write this review and even better considering staying with us in the future! We are always excited to receive great feedback. I will pass on your wonderful comment to our staff members. Hope to see you again in the near future. Sincerely, Iris guest customer service loyalty champion. More

LYNBROOK
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first time staying in Mystic and the location of the hotel was perfect. Directly across the street was Old Mystik Village (stop in at the Blue Squid for a tasty grilled cheese and cupcake), down the road is the Aquarium and about 1 mile away is the Seaport and downtown area. All the staff we encountered at... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear joshiemom, We appreciate your wonderful feedback and your five star rating. We are always pleased to hear when a guest has enjoyed their stay. Just like you mentioned we are right in the heart of Mystic just minutes away from our local attractions. We appreciate you considering to stay with us again in the future. We would love to... More

Northampton, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed many times at the hotel. The last visit , I left important documents in my room. The hotel did contact me when they were found. A snafu developed with the mailing that was mainly the post office's fault. Kate, the manager was instrumental with her persistence in ensuring that I did eventually receive my possessions. I was... More

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear brucew, Thank you for the 5 star review we really appreciate it! We are so glad we were able to get your important items back to you. That's what we are here for! I will make sure your comment is passed on to my manager. We hope to see you again in the future. Sincerely, Iris Guest customer service... More

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have not stayed at Holiday Inn Express locations in the past, so we did not know what to expect. This was a pleasant surprise as the property was very well kept, the staff was nice and the room was very good. We were traveling as a family related to a college visit and my wife and I, as well... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Hal G, We are pleased to hear we once again we've gained a wonderful guest as yourself! We also can't thank you enough for taking time to write this great review. We are excited to hear the wonderful news that you might be a regular returning guest due to the excellent circumstances! We hope to serve you and your... More

Worthington, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My experience here was stressful. - The staff and manager did not enforce common safety rules that should apply to all guests. Children were running in the halls late at night (EX - 3 A.M). Also, throughout my 4 day stay unattended children rough-housed, cannon-balled, and pushed each other into the small, less than spacious, indoor pool. The children also... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear EMTdoctor, We apologize for any inconvenience you might of had on your trip. We always try to understand any situation from a guests perspective. We take very serious the safety of each and every one of our guests and member of our Team. We have a zero tolerance for misuse of our facility. We appreciate you taking time for... More

Brooklyn, New York
1 review
4 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed here for 2 nights. We wanted to get away from the city life and enjoy some quiet (and affordable) time and this was a wonderful choice for that! The inn is perched on top of a hill giving you a beautiful view of the town. I really enjoyed the location and was impressed by how... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Bambolina14, We are pleased to hear that you were able to enjoy all of our amenities from our breakfast bar, big spacious rooms, and great location. Just like you mentioned we are just minutes away from all the main attractions, great shops, and restaurants here in Mystic. I agree this is the perfect getaway when you want to enjoy... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed the location and the pool. But on my second to last day I get my rapid check out. So I call down at around 4 am it will be no problem. Cool next day is checkout day and I am ready to go. Wait no bill at 5:45 am call down a couple times no answer. Trek down... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear rioual, Please accept our sincerest apologies for any inconvenience this may have caused you. I understand that your stay was not 100% satisfactory. I have taken note of your comments and we will address these points to improve upon our service. Again, thank you for staying with us and we hope to have an opportunity to serve you again.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We love the Holiday In Express in Mystic for many reasons. First, Iris at the front desk is exceptional. She is always friendly, accommodating and helpful in finding us a room. Second, the location is central to all Mystic attractions. Third, the rooms are spacious and clean and the indoor pool is great. Lastly, their continental breakfast is a great... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear terbo02, Your kind words just brought a smile to my face! Here at the Holiday Inn Express we make it our everyday mission to make sure our guest leave with a memorable impact such as yours! We are thrilled to know that you had a fantastic stay. We appreciate the time provided for this review and for your stay... More

Ohio City, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were so glad we stayed at this hotel! The place was clean, the staff was very friendly and the breakfast selection was wonderful. The hotel is located right across the street from Olde Mistick Village and aquarium and minutes from the seaport. There are plenty of restaurants nearby to choose. When we return to Mystic we will be staying... More

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear naturechick, We truly appreciate your kind words! Just like you mentioned we are just minutes/walking distance away from all the excitement here in Mystic. Just a reminder in the future we have discounted tickets available at the front desk. There are multiple restaurants surrounding our location. We are excited to serve you and your family again in the near... More

Louisiana
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property was in a great location for our night stay. Great view of Old Mistic Village and a short drive to the village. We needed to wash some laundry during our stay. The front desk didn't not or could not provide change for the one washer/dryer at the hotel. We stopped at a local gas station to get champ... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style
#5 Romantic Hotel in Mystic
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 
Number of rooms
75

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