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All 13 Mystic hotels

Holiday Inn Express Mystic

2.5 of 5 Hotel   |   6 Coogan Boulevard, Mystic, CT 06355
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Ranked #5 of 13 Hotels in Mystic
A recent review
4 of 5 stars reviewed 2 days ago
tonypope Caldwell, New Jersey
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285 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Caldwell, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

we stayed from Wednesday to Friday, terrific hotel, pleasant ,helpful staff, great value for the money. Close to everything. Only 2 complaints; left at 9:30 AM on Thursday, returned at 3:30, room wasn't touched, maid wanted to clean when we got back, said she had to go home. We were forced to sit in the lobby instead of changing to... More

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Bridgewater, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great welcome on arrival and the bottle of champagne in the room was appreciated! Very clean comfortable beds and pleasant staff. Within walking distance of excellent restaurants also. Breakfast was good - very bright sunny foyer and good views from hotel.

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UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a huge room complete with a kitchenette which was a little wasted on us as we arrived late and left early the next morning, but amazingly good value. There is a restaurant next door which was adequate for our needs and meant we did not have to get back into the car. The self serve breakfast was fairly... More

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E Providence RI
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose HIEX weeks before our stay. We got a decent price since it was so far out and no cancellations. We had to book an additional room upon our arrival which was difficult since they were quite busy. The girl at the desk was very helpful. The price however for that last minute reservaton was a bit pricey. Alot... More

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear lndastalker, We appreciate your feedback and appreciate your business. We would like to take the time to apologize if at any time during your stay you encountered any inconvenience. We provide pull out sofa beds in all our rooms that is the reason why we don't provide cots at our hotel. Guest safety is our number 1 priority, due... More

MSP
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with family for 2 nights end of August. Close to downtown Mystic, restaurants, freeway etc. Rooms were nice, clean. Front desk staff was very helpful and friendly. Breakfast area was busy on the weekend but thinned on Monday.

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear MSP-Mike, We thank you for your feedback. We know you have different options when it comes to lodging, and would like to thank you for choosing to stay with us at The Holiday Inn Express. Just like you mentioned all the great restaurants, and shopping centers are located right on the outskirts of our hotel. We are pleased to... More

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Just checked in after booking 2 rooms for a 2 night stay. The cooling/heat in one room didn't work at all, and the unit in the other blows a weak stream of warm air. Both rooms were about 80 degrees and the hallway outside the rooms feels about 80 plus even though it's 60 degrees outside at the moment. I... More

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear PDACtravel, We would like to truly apologize for any inconvenience that you might of encountered during your stay. We strive for 100% guest customer service satisfaction, and we would never like our guest to leave with such impression. The issue was resolved the morning of check out with the Card-Holder. We apologize again for any inconvenience and we hope... More

Hopewell Junction, New York
Top Contributor
78 reviews 78 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall a great stay. I have no complaints over cleanliness, staff courtesy or amenities. We stayed on the first floor, which made life quite nice as this was my first trip with my daughter. As for the room; it was clean and the beds were great. We brought along her pack-n-play and set it up between the comfortable queen beds.... More

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Irish_Rover1, We appreciate your feedback. We hope while spending your time here in Mystic with your daughter, you enjoyed yourselves. We apologize for the inconvenience you encountered while staying here with us. You can rest assure we're taking care of the issue, we are currently renovating that room. This is a child friendly hotel, and enjoy having the little... More

Hampstead, Maryland
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very convenient. We could walk to the Mystic village and the aquarium. The rooms were very clean and spacious. The breakfast was everything you could ask for including warm cinnamon buns. Really! Must drive to Mystic seaport but not far at all. Would defiantly stay there again. Wifi a bit slow at times.

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Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Carolyn E, We thank you for your 5 star rating and your review. You are correct we are convenient when it comes to touring the town. We are just walking distance from the old mystic village and the mystic aquarium. And just a few minutes away from downtown mystic and the mystic seaport. We have discounted tickets available at... More

Southampton, United Kingdom
Top Contributor
50 reviews 50 reviews
48 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights as part of a road trip from Chicago to Washington DC Plenty of free parking. Friendly and polite reception staff Large room with ample space. Tidy and fairly clean, although there was evidence of a build-up of dust on more obscure flat surfaces. Comfy beds, over bed lighting could be a bit better. Micro wave... More

Was this review helpful? Yes 1
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Hotrod8555, We appreciate you taking time to write this review. We appreciate and respect all of our guests opinions and suggestion as it helps us understand better from our guests point of view. We apologize if at one point during your stay you had an uncomfortable moment. We utilize specific cleaners for our rooms it's part of Holiday Inn... More

Lewisburg, Pennsylvania
Top Contributor
63 reviews 63 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is inviting...... Welcoming......Clean and user friendly. There is a nice breakfast. I would plan my trip to Mystic to include another stay at the Holiday Inn Express. Everyone was helpful. Parking is no problem. it is just what you want in an overnight's stay or a tour of the Mystic area.

Was this review helpful? Yes
Iris M, Front Office Manager at Holiday Inn Express Mystic, responded to this review

Dear Chuck1980_74, We appreciate your 5 star rating and your kind words! We are glad to hear you've enjoyed everything from our facility to our breakfast bar, and our staff. We are always to hear our guest feedback and appreciate it. We hope to see you again in the near future. Sincerely, Iris Guest customer service loyalty champion. More

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Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic

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