we stayed here for one night, as a friend of my wifes was getting married at the Mystic Aquarium. I was expecting a dump, judging by what the reviews on here were saying, but all in all it was a decent place. The rooms could use some updating, and the shower could use a coverup. I had no real conversation... More

This place is a Hugh fire hazard. I asked to get out of my booked room and was told NO. Yet if I was unhappy I could stay someplace else. Lol. No clean towels ..a double room with two pillows. A table with no chairs. Water leaking to the carpet. Key worked half the time. Morning food...that's a joke. Old... More

Our experience on 4/13/2013 was horrific. The fire alarm went off at 2:30 AM. Jerry Storo, the Front Office Manager, went down the hall, banging on doors, telling people to evacuate. The situation was very chaotic and we were given no information. I spoke to a girl who worked at the front desk and she said that she printed out... More

We got a remodeled room for $55 and it was clean led tv pool was clean but needed to be refreshed. The breakfast was bad. the hotel in general was clean. We would stay there if we had a remodeled room.

I'm writing this review from the parking lot of Quality Inn. We checked in at about 1:30am, but our first room was under construction and had a brown stain on the bedsheets. There were a pile of filthy sheets on the floor, so we asked for a different room. The second room was much better, but the heat wasnt working... More

We went to Mystic for a weekend getaway. We were looking for something affordable. And we did. Our first night our heat wasn't working. And they moved us to a different room which was way better. I was very hesitant when i read the reviews But over all i am pleased. We plan on staying again when the time rises.

I went there as a mini-vacation with my kids. I was looking forward to swimming in the pool with them. The pool's filter wasn't on, and there was alot of floaties and nastiness in the pool. The room was average, but there was noticable wear and tear in bathroom. The staff was friendly and attentive. The breakfast was average. Kid... More

Just returned from a weekend stay. Upon arrival Friday, they could not find our reservation, but I had the confirmation via Expedia and the woman at the desk said, sorry, but we can put you in a room.Overall the staff on arrival was very good, BUT as when we entered our room my wife checked for bed bugs (that alone... More

Hotel did not have reservation unpon check in. Told to come back in an hour. Asked for a restroom and was directed to a filthy bathroom where you wouldn't let your pet releive its self. Pool was dirty and smelled. Hotel is in desperated need of repairs and maintenance. Maid service came at 4:30 pm to make up room. Heat... More