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All 12 Mystic hotels

Quality Inn

2.5 of 5 Hotel   |   9 Whitehall Avenue, Mystic, CT
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Ranked #11 of 12 hotels in Mystic
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179 people have reviewed this hotel

Traveler rating
    12
    41
    45
    32
    49
See reviews for
70
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Sanibel Island, Florida
Top Contributor
83 reviews 83 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you are looking for a clean, reasonably priced hotel with easy access on/off I-95 and very close to Mystic attractions this place is for you. Just be sure the pool is working and not closed! Our 2 night stay turned into a 1 night stay due to the pool being closed.That is why I can only give my review... More

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Haverhill
Top Contributor
50 reviews 50 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 10, 2014

Stayed here for 2 nights with family. It appears that this hotel is under remodeling, but it also appears as if the remodeling is on hold. The price is great because they have a nice pool which is heated. The best part of staying here was their complimentary breakfast. They had 2 waffle makers, eggs, bacon,sausage, pastries, bagels, toast, juice,... More

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qualityinnmystic, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review on your recent stay at Quality Inn Mystic. I'm happy to read that you enjoyed our recently renovated pool and complimentary breakfast. We are working hard to improve the hotel. New TVs and bedding are on the way. Please stay with us again in the near future. Sincerely, Brenda Ball More

Windham
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 18, 2014

The hotel is being remodeled. Our room was decent and clean. The staff were friendly and helpful. Our stay would have been better if we didn't have to drive (during a snowstorm) around the building to get to our room. You can't access our room from the lobby. The breakfast room didn't have enough seating we had to carry our... More

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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 22, 2014

Sigh. You hate to ding a property just because it isn't a 5-star hotel that only caters to celebrities. But at the same time, there is something that must be said about maintaining a minimum level of the hotel experience. Let's break down this 3 star rating. As always, I start at 5 stars and work from there. -1 for... More

Was this review helpful? Yes 1
Oakville
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 31, 2013

Stayed at this facility recently and used it as home base to go to Mohegan Sun and Foxwoods casinos and it suited our urpose perfectly ! The location is just off the I 95 hwy and was approx 1/2 way between the 2 casinos that we spent time at with easy directions and access...approx a 2o min drive to either.... More

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Oakdale,ct
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 30, 2013

I would like to start with we booked the Inn based on reviews from the internet, The pictures were nice, pricing was fair,close to Mystic Village and aquarium. The area was beautiful then we pulled into the hotel. We were aware of possible re-model again due to internet but I didn't expect this. We pulled up and the first thing... More

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Southington
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2013

Last minute decision to hit the shoreline...room was very clean and spacious....staff was courteous and welcoming. The free breakfast was a lot better than the typical coffee and muffins. Minutes from Mystic Village and the center of town. The bar had good music both evenings and the indoor heated pool was great. It is under new management so you can... More

Was this review helpful? Yes 1
qualityinnmystic, General Manager at Quality Inn, responded to this review

Thank you for your kind review of you recent stay at Quality Inn Mystic. We are happy to hear you enjoyed your stay and we hope you will stay with us again soon! More

South Dennis
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2013

We recently stayed overnight , returning from PA, and heading home to Cape Cod ...a good chance to visit Mystic and a quick stop at Foxwood Casino. We made our reservation on-line and then decided to read the reviews, which should been in the reverse, but in a way we are now glad we did it that way. After reading... More

Was this review helpful? Yes 1
qualityinnmystic, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review about your recent stay at Quality Inn Mystic. I am so happy that you enjoyed your stay and our complimentary breakfast started your day the right way. I will pass this review on to the staff for encouragement. We look forward to seeing you again in the future. More

Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

I believe this hotels is under new ownership, i wish them a lot of luck and success in the near future. I know remodeling the property can be costly and need a ton of time to re-new the property. that is why i am giving this hotel a chance. The room i got was okay, but i see that they... More

Was this review helpful? Yes 1
qualityinnmystic, General Manager at Quality Inn, responded to this review

Thank you for your kind review about you recent stay. We are happy to hear it was enjoyable. We have been working hard to make improvements and are happy to hear it is noticed. Hope to see you again soon! Best, Brenda Ball More

Buffalo, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2013

This hotel should be closed. The staff was always polite but the rooms were terrible. Tilet and sink both dripped all night. Mold in the bathtub and on the ceiling over the tub. Light sockets that were hanging open. The rooms were very worned. The breakfast was so-so. Very big room, and breakfast was around 3 walls. This room was... More

Was this review helpful? Yes 1
qualityinnmystic, General Manager at Quality Inn, responded to this review

Thank you for you review about your recent stay. I'm sorry that your stay was less than satisfactory. Please feel free to call me to discuss further. Sincerely, Brenda Ball (860)536-4281 More

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Additional Information about Quality Inn

Address: 9 Whitehall Avenue, Mystic, CT
Phone Number:
Location: United States > Connecticut > Mystic
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 12 hotels in Mystic
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Official Description (provided by the hotel):
Located right off I-95 in Mystic Connecticut, the Quality Inn has all the amenities to make your trip a sucessful one! We have a large indoor heated swimming pool,24 hour fitness and business center. We have La Luna restaraunt and bar. Also we have a compimentary hot breakfast in the morning. ... more   less 
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