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All 12 Mystic hotels

Comfort Inn

2.5 of 5 Hotel   |   48 Whitehall Avenue, Mystic, CT 06355
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64%
Ranked #9 of 12 hotels in Mystic
A recent review
4 of 5 stars reviewed 2 days ago
melismissy Highland Lakes, New Jersey
  • Reviews (337)
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337 people have reviewed this hotel

Traveler rating
    104
    109
    69
    35
    20
See reviews for
93
127
16
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Highland Lakes, New Jersey
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We visited Mystic, CT at the end of July and stayed here. I was pleasantly surprised with the hotel. It was very clean, the beds were extremely comfortable and the staff was friendly and accommodating. Our room was ready ahead of check-in time, so we were able to move our luggage right in and get started with our vacation. Whenever... More

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Hopewell, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

TV didn't work, breakfast was cleared away at 9 without the desk clerk telling us. The cleaner supplied fruit and other items to a guest but did not offer it to us. She was rude. I would never stay here again. There are tons of other choices in the area. Anything would be better.

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West Chester, Pennsylvania
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Just like the title of my review says, this place leaves a lot to be desired. First of all, there was no air conditioning in the second floor hallway. Just a big pedestal fan trying to keep it cool. Rooms are dimly lit and do not have enough outlets in this day and age for all our electronic devices. I... More

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Philadelphia
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for three nights to visit Mystic Seaport, Aquarium and RI Beach. Location is ideal everything is very close. The room next door had smokers and we smelled the smoke and the other room one night had a dog - they are pet friendly and it seems as if they don't really have a section of the hotel for those... More

Was this review helpful? Yes 1
Brenda B, General Manager at Comfort Inn, responded to this review

Thank you for your recent stay. I'm sorry you experienced some issues. Please feel free to contact me to discuss this further. We value your business and hope you will give us another try in the future. Sincerely, Brenda Ball (860)572-8531 More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed for our wedding weekend.......My mom and I met with manager Dee months prior to booking and she was great,very nice but assured us our stay would be too. Told us everything would be under our wedding party names and even emailed my mom telling her i would be able to check in earlier the day before. We booked two... More

Was this review helpful? Yes
Brenda B, General Manager at Comfort Inn, responded to this review

Thank you for your recent stay. I'm sorry you experienced some issues during your stay. I have shared your comments with staff so the problems you experienced will be addressed. I'm sorry that you had unnecessary stress while here for your wedding Feel free to contact me to discuss this further. Sincerely, Brenda Ball (860)572-8531 More

USA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughters and I booked 3 rooms earlier this week. The staff was very welcoming, the rooms well done up. The beds were extremely comfortable and the breakfast was terrific. The only drawback was the big creepy crawly insect daughter found on the bathroom floor. Upon looking at it staff said it was a beetle, but daughter says it was... More

Was this review helpful? Yes 2
Brenda B, General Manager at Comfort Inn, responded to this review

Thank you for your recent stay. I'm sorry you found an insect in your room. We had the room checked by an exterminator and he verified that it was not a cockroach. It was just a common bug that most likely came in from the air conditioner vent. We thank you for bringing this to our attention and hope you... More

White Plains, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here one night last weekend. The hotel was very clean and quiet. The room was perfectly cool on a hot and humid day. Hotel staff was friendly and efficient, giving good advice regarding sites, restaurants, driving directions, etc. This is an excellent choice when visiting the Mystic area. Good value for money.

Was this review helpful? Yes 1
Brenda B, General Manager at Comfort Inn, responded to this review

Thank you for staying with us. I'm glad your weekend was enjoyable. Please stay with us again when in Mystic. Sincerely, Brenda Ball More

Maine
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel because there were very few rooms available in the area. They said that we would have to change rooms the second night due to the hotel being fully booked. Upon check in the front desk staff was very helpful and was able to switch it to the same room for both nights. But, we left after... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

Stayed there this past weekend for a girls weekend and as soon as we step into the rom (rm.152) u can smell the musty mildew smell and the floors were soaking wet. We called the front desk and they sent over the manager of housekeeping. As soon as she walked in she was very defensive and said "well this is... More

Was this review helpful? Yes 1
Norwalk, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here 7/26/14 to see Seinfeld at Foxwoods - he killed. When we arrived after the show to check in, our King bed reservation was nowhere to be found ('it's the holding of the reservation"). They offered us a smoking King (nope), and then gave us 2 doubles. The room was a bit musty, the light in the bathroom was... More

Was this review helpful? Yes 2
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Additional Information about Comfort Inn

Address: 48 Whitehall Avenue, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Mystic Comfort Inn

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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