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Comfort Inn

2.5 of 5
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48 Whitehall Avenue, Mystic, CT 06355
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1 room 1 adult
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436 Reviews from our TripAdvisor Community

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New York
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm torn on this review so I guess I'll just rate it as average and list my pros and cons and let the reader decide. Cons: Outside door security locks don't work. Door lock to the room required you to fidget with the key until the green light came on. Despite my having stated we had three people there were... More 

Helpful?
Thank mickeyjunkie
Sherrill S, General Manager at Comfort Inn, responded to this review

Thank you for your review! We are indeed in the process of some renovations, inlcluding, painting all interior guest room doors, new carpet this March/April, and exterior painting come summer. I will speak with housekeeping regarding the vacuuming, this is to be done daily unless a guest request it not be done. I will also have the maintenance dept look... More 

Arlington, Massachusetts
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 3, 2016

This hotel was convenient for my husband, dog, and my travel. It offered some very basic and comfortable accommodations, and I recommend it. Nothing over the top, but clean and basic. The bed and breakfast were fine, and it was quiet on New Year's eve.

Helpful?
Thank MDR47
Sherrill S, General Manager at Comfort Inn, responded to this review

Thank you for choosing The Comfort Inn Mystic! More 

Ashdod, Israel
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

Room was clean. check-in was smooth and easy. Breakfast was really nice including bagels,bread, cheese, eggs,oatmeal, cereal, hot waffle, coffee, drinks.. etc.. They offered us nice coupons for the aquarium - That was great.

Helpful?
1 Thank elinor p
Sherrill S, General Manager at Comfort Inn, responded to this review

I am glad to see you enjoyed your stay! Guest come just for the complimentary breakfast! Hope to see you again! More 

Pawtucket, Rhode Island
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 11, 2015

I would stay here again for the good price we paid. Hallway had a little funky, perhaps old stale cigarette odor but not in the room at all. It was new, clean, comfortable. Breakfast was standard fare but okay. Warm cookies come out at 3:00 ~ yum.

Helpful?
Thank Suzi139
Sherrill S, General Manager at Comfort Inn, responded to this review

Glad to see that you enjoyed your stay.Our warm cookies are always a big hit at check in! Stop back later in the spring and check out the new guest room carpet! See you again soon! More 

Boston, MA
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 6, 2015

Mystic, CT is one of my most favorite places to go and when I do, I always stay at the Comfort Inn. Upon entering the hotel, we were greeted by Crystal at the front desk who was very busy with the phone, but always had a smile and answered any questions that we had. My wife booked a smoking room... More 

Helpful?
Thank zeroinc
Sherrill S, General Manager at Comfort Inn, responded to this review

Very nice to see that you enjoyed your stay, Crystal is a realy jem at the front desk, always there to make your stay brighter!. We are in the process of installing new guest room carpet,and some minor other updates. Stop back and check them out! More 

New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 2, 2015

this is a great hotel in a very convenient location. room is a little old. pool is outdoor, so it is seasonal. compared to the rest of the hotels in mystic, this is a great deal. right next to high way as well. free breakfast. will visit again.

Helpful?
Thank SnakeNYC
Sherrill S, General Manager at Comfort Inn, responded to this review

The hotel is located very close to the Mystic attractions! Come back again to visit us again! More 

Toms River, New Jersey
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 28, 2015

stayed here 3 nights, very nice service people but the musty smell was powerful. Enjoyed the free breakfast! Very convenient location to aquarium and shopping. We ate Thanksgiving dinner at Lattitude 41, very good.

Helpful?
Thank Nancie W
Sherrill S, General Manager at Comfort Inn, responded to this review

Thank you for staying at the Comfort Inn Mystic! Late March we will be installing new carpet and some additional updates. Stop back and check us out! More 

Fareham
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2015

We stayed three nights but then after checking out and driving up to Portsmouth we turned round and came back and checked back in. This is a comfortable hotel and not far from all the things you will want to visit in Mystic. Breakfast was good in the eating area in the foyer, beds are comfortable and rooms clean, Tea... More 

Helpful?
Thank GillianWeeks
Sherrill S, General Manager at Comfort Inn, responded to this review

Great to hear! Hope to see you again! More 

Suffield, Connecticut
1 review
1 of 5 stars Reviewed November 9, 2015

I got married in mystic this past summer (2015). I wanted a hotel that was not going to cost my guests tons of money as i was right in the mist of high travel season for mystic. Most of my guests wouldnt be spending much time in the room and would only be using them to sleep and get ready... More 

Helpful?
Thank samantha g
Sherrill S, General Manager at Comfort Inn, responded to this review

I am so sorry for the problems that occured during your stay. The hotel was very short staffed and it impacted guest at check in. We have a plan in place to handle the busy season going forward into 2016. Please come back to give us another try. More 

Travelers are raving about these Mystic hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 5, 2015

My husband and I have stayed here several time in recent years. Returned this fall, and found a place in need of major renovations. Everything smelled musty, even the hallways. One day , the bed wasn't made, bathroom was not cleaned. I called the office 5 times, to have the room done. Finally, some guy came at 7pm to make... More 

Helpful?
Thank Theresa D
Sherrill S, General Manager at Comfort Inn, responded to this review

I am very sorry that we fell short of your expectations. We have addressed housekeeping problems, and feel sure they will be handled better from here on. Thank you for the comments. More 

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