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All 12 Mystic hotels

Hampton Inn & Suites Mystic

2.5 of 5 Hotel   |   6 Hendel Drive, Mystic, CT 06355
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89%
Ranked #1 of 12 hotels in Mystic
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
THOMAS B B Staten Island, New York
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569 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
NJ
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

Very expensive for what you get here. When we checked in, the front desk person said - we'll give you a room towards the back where it will be quiet. It was on the 1st floor. It was the noisiest hotel I've ever stayed in. Dogs barking and howling all day. This is he place to stay when traveling with... More

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Staten Island, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We have already recommended this location to neighbors. Were Hilton Honors members and the Hampton Inns are always our first choice when we go on vacation. We have never been disappointed with the staff, rooms or any restaurants that they have recommended during our stays. We've been to over a dozen states where we used Hampton Inn facilities.

Review collected in partnership with Hampton

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Buchanan, New York
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After having a bad experience at another hotel, the staff here went above and beyond to make sure our expectations were exceeded. This is the place to stay in Mystic. Clean, friendly, and customer service oriented. Also, the newly renovated lobby was able to accommodate more guests at breakfast.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Our family of 4 stayed here during our trip to see the Aquarium, the Seaport, etc. The hotel is about a 30 second drive away from the highway exit. It is extremely convenient and easy to get to. My wife and sons enjoyed the pool, and we all enjoyed breakfast which was quick, easy, tasty, and plentiful with no traveling... More

Review collected in partnership with Hampton

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Great Neck, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Our experience with this hotel was ordinary & fell below our expectation. We were celebrating our anniversary & told the hotel rep this when we called. This was not acknowledged when we arrived & room that was promised to us on 3rd Fl did not happen. When we told front desk what was promised to us, they said we could... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Yorktown Heights, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel is clean and comfy, the complimentary breakfast is standard fare. The pool is very nice. Used at 7 AM it was warm and I had the pool to myself. $450 for two nights is quite pricey. I was not greeted as a Hilton Honors guest. Plenty of parking. 24 hour coffee, tea and hot chocolate...not quite true. Its there... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
New Jersey
Top Contributor
61 reviews 61 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We are HHonors members and in general prefer to stay at a Hampton Inn/Hilton when we travel. I read the reviews on TripAdvisor prior to choosing our hotel in Mystic and was confident going in based on the glowing reviews that we would be in for a great experience (it was ranked #1 of the hotels in Mystic and the... More

Was this review helpful? Yes 2
Pen Argyl
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Most of the stay at the Hampton was good. Employees were great. The breakfast does leave a little to be desired, but it was ok. The room air condition was quite cold, even adjusting the temperature. The couch, which opens up into a bed was directly in front of the air conditioner, so you were getting direct hit

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Top Contributor
95 reviews 95 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly knowledgeable staff. Very clean. Normal Hampton breakfast; however, well stocked with friendly staff constantly cleaning. Particularly liked work bar in breakfast room with charging stations requiring only USB plug. Always appreciate well designed excellent work desk in room. Usual Hampton work center with PC's and printers.

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Saratoga Springs, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Our reservation was messed up and the staff was untrained. We were woken up at 10 pm by the front desk banging on our door and trying to barge in. They were unsure which room we were in and wanted to book ours to someone else. Yelling and demanding that we open the door did not seem like standard hotel... More

Was this review helpful? Yes 3
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More

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Additional Information about Hampton Inn & Suites Mystic

Address: 6 Hendel Drive, Mystic, CT 06355
Phone Number:
Location: United States > Connecticut > Mystic
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Mystic 2.5*
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Also Known As:
Hampton Inn And Suites Mystic
Hampton Inn & Suites Mystic Hotel Mystic
Hampton Inn Mystic
Hampton Inn Hotel Mystic
Mystic Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Mystic #3 Romantic Hotel in Mystic
Hotel Class
Number of rooms
92

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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