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Hampton Inn & Suites Mystic

2.5 of 5
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6 Hendel Drive, Mystic, CT 06355
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Hampton Inn & Suites Mystic
Best prices for: 1 room 1 guest
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Ranked #3 of 13 Hotels in Mystic
A recent review
4 of 5 stars reviewed 4 days ago
Douglas K Portland, Oregon
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658 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Staff is very friendly and helpful. The hotel is clean and organized. I know this is a pet friendly hotel - wasn't bothered by other guests' pets at all... but one little complaint is that my kitchen area smelled like cat pee. I know from being an apt renter that this smell is VERY hard to get rid of. Everything... More 

Review collected in partnership with Hampton

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SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you Douglas K for your feedback on your recent stay at the Hampton Inn & Suites Mystic. We are happy to hear that you found our staff friendly and helpful. We truly strive to ensure that everyone experiences wonderful customer service. We have addressed the issue in your room with our housekeeping department and we will work to make... More 

Kerrville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

WE stayed at the Mystic Hampton Inn. Great service from everyone on the staff. The rooms were well appointed, and the maids were very efficient and made sure our room was cleaned while we were at breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

DeborahD, Thank you for your recent feedback of the Hampton Inn & Suites Mystic! We are pleased that you enjoyed your recent stay with us and hope that you will stay with us again should your travels bring you back to the Mystic area. Stephanie Lee Director of Sales More 

Vernon, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel to stay in Mystic CT. Very close to Mystic Aquarium and Mystic Village Shops. Also close to Mystic Seaport. Very clean hotel and rooms, staff very friendly and accommodating. Very nice free breakfast ( waffles, eggs, cereal, toast, muffins, etc. ) 24 hr. coffee & tea. I would definitely stay here again. Great steak restaurant nearby, The Steak... More 

Review collected in partnership with Hampton

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SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent review KenWNJ! I am happy to hear that you enjoyed your recent stay and were able to enjoy our complimentary continental breakfast and our 24 hour coffee and tea! We hope your travels bring you back to the Mystic area in the future! Thank you, Stephanie Lee Director of Sales More 

West Hartland, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was clean and welcoming. The concierge was very helpful pointing out places of interest for us to check out and we had a ball! All the locals are very friendly. My only complaint is that the bathroom was a little leaky. The sink leaked and water dripped out of the shower.

Was this review helpful? Yes 1
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you addubz for your recent review! I am pleased to hear that our staff was able to assist you with points of interest in the area. I'm sorry to hear that the bathroom was leaky. I will follow up with our maintenance team to ensure that we fix this issue moving forward! We hope that your travels bring you... More 

Lexington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Helpful and friendly staff. Went the extra mile to insure we were comfortable. Especially liked being able to use the computers in the business center to plan our return trip home. All round Great Experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your recent review Regina B! I am pleased to hear that you found our staff helpful, and that they went the extra mile to ensure that you enjoyed your stay! We recently upgraded our business center computers and we are pleased to hear that you were able to utilize them! Stephanie Lee Director of Sales More 

Top Contributor
101 reviews 101 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We lived our room. It was so well done. The breakfast in the morning was much better than I expected. They welcome dogs. My only concern is that I saw Febreeze on the maids cart. This cleaning product is know to make small animals sick. People who keep birds avoid that product. It could kill birds. Also, small animals &... More 

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SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent feedback Wolfspark! We are pleased to hear that you enjoyed your room and also the breakfast in the morning! Hampton recently revamped their breakfast offerings and I am happy to hear that you were able to enjoy the offerings! We hope that your future travels bring you back to the Mystic area. Stephanie... More 

New England
Top Contributor
224 reviews 224 reviews
30 hotel reviews
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were attending a show at Foxwoods so wanted to stay somewhere offsite for a more quiet and relaxing night after the casino chaos. We found rooms available at this Hampton Inn, and it now will be the place we always stay when we are in the area! The hotel is easy to get to in a good location (somewhat... More 

Was this review helpful? Yes 1
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

gr8passage, Thank you so much for your recent feedback of the Hampton Inn & Suites Mystic. We are pleased to hear that you enjoyed the complimentary feedback and will certainly look into having another associate in the breakfast area during busy times! We are glad that you enjoyed your stay with us and hope that your travels bring you back... More 

Worcester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful property. The rooms are spacious. The beds are very comfortable. The location to all sites in the Mystic area within minutes. Very happy with stay and would definitely stay at this property again.

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Tamela D, We are very happy to hear that you enjoyed your recent stay at the Hampton Inn & Suites Mystic and that you found your room spacious! We hope that your travels bring you back to the Mystic area in the future. Stephanie Lee Director of Sales More 

Littleton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My Son and I had a great time staying at this hotel. He is ten and loves to swim so in the cold months we find a motel or hotel with an indoor pool. This is the first time we stayed at the Hampton and we are very glad we did. From now on this will be our hotel of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent feedback Audry B! We are happy to hear that you son enjoyed his time in the pool! We hope your travels bring you back to the Mystic area in the future! Stephanie Lee Director of Sales More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here with 3 families, a total of 6 aduktd, 9 kids, in 4 rooms on an aquarium trip. Initially I botched the online reservations (by accidentally booking 12 rooms). I had a great customer service experience when I called to fix my mistake. The woman on the phone was pleasant and patient. When we got here, everything was... More 

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent review PenelopeKelley. We appreciate your feedback and hope your travels bring you back to Mystic in the future! Stephanie Lee Director of Sales More 

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