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Hampton Inn & Suites Mystic

2.5 of 5
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6 Hendel Drive, Mystic, CT 06355
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Hampton Inn & Suites Mystic
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Ranked #4 of 13 Hotels in Mystic
A recent review
4 of 5 stars reviewed 1 week ago
Allison C New Jersey
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646 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel while visiting the Seaport and Aquarium. It was just what we needed for the price-clean, close to attractions, indoor pool, complimentary breakfast as well as free coffee and hot chocolate throughout the day. Staff even told us about discount tickets for both attractions at a local tourist info place down the street. Kids(ages 6 and... More 

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your recent feedback Allison C! We are happy to hear that you and your family enjoyed the hotel as well as all the attractions that Mystic has to offer! We hope that your travels bring you back to the Mystic area for future travel! Stephanie Lee Director of Sales More 

Brooklyn, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

I would not recommend this hotel. The staff seemed unaware that they needed to communicate with guests at all. When my family and I arrived, we stood at the front desk for several minutes before anyone spoke to us--staff were talking among themselves. Also, there was a power outage and NO ONE explained why to us, or how long it... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Dear Marijo T, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. As well, I apologize for the view from your room and will see what we can... More 

Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over in two connecting rooms for a two day family trip to mystic/Groton. Very nice low to middle level hotel, very new, very clean. Very competitive rates, cheaper than other similar hotels. Free coffee and fresh pastry 24/7, free breakfast 6-10am. Nice selection in the workout room, just small. Perfect location. Walkable (about 3-4 blocks) to the aquarium, and... More 

Was this review helpful? Yes 1
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent feedback Neil A! We are pleased that you were able to utilize our indoor heated swimming pool during your stay! We appreciate your feedback and hope that you will stay with us in the future should your travels bring you back to Mystic! Stephanie Lee Director of Sales More 

Hampton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family (1 3 year old and 1 two year old) stayed in two rooms, and the hotel obliged our request for adjoining rooms. The kids loved the pool and the continental breakfast was perfect. Enough options for everyone. The rooms were clean and quiet and the hotel staff were very friendly. This is a great location, close to the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your feedback Sara N! We are glad to hear that your family enjoyed some of the amenities our hotel has to offer, such as our heated indoor swimming pool and our complimentary continental breakfast! We hope that your travels bring you back to the Mystic area in the future! Stephanie Lee Director of Sales More 

Fishkill, New York
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed here for a mini vacation. Hotel is in an excellent location. Front desk staff was very nice, which I was surprised because over the phone they were not very pleasant. The breakfast serving staff was very accommodating to any request. The pool area is pretty clean. Overall, a good time. The only downside was that upon first glance,... More 

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SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your recent feedback Jazwmom. I am sorry to hear that your room was not cleaned to our typical standards. Please feel free to contact me directly to discuss any issues with your recent stay, we certainly would love to have you try our hotel again in the future. Stephanie Lee Director of Sales More 

Clifton Park, NY
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The people at the front desk were very friendly. We stayed in a room with two queen beds. It was of average size. Both a refrigerator and microwave were in the room. Nearly everything in sight was clean. However, when I moved the clock and phone so I could charge my phone on the nightstand, I found what appeared to... More 

Was this review helpful? Yes 1
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your recent feedback RobinLamb. We are sorry to hear that you experienced inconveniences during your recent stay! Please feel free to contact me directly to discuss any issues that took place during stay. We would love for you to give us another try if you are in the Mystic area. Stephanie Lee Director of Sales More 

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a new hotel, so the rooms were in incredible shape, thoughtfully laid out and quite comfortable. I have come to expect this from a Hampton Inn. What impressed me most about this visit was the service. At 12:30 at night, you don't always expect the friendliest check in, but Tom at the desk was wonderful, even helping with... More 

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SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent feedback about the Hampton Inn & Suites Mystic NBTraveller1981. We are pleased that you enjoyed your stay with us! We will certainly share your wonderful feedback with our team! We are also glad that we were able to reunite your daughters with their favorite blankets! We hope your travels bring you back to... More 

Merrimack, New Hampshire
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel in March. It was very clean, beds are comfortable, and the room had many amenities . It is off I95 but very quiet. The breakfast was excellent with many choices. Staff was friendly and helpful. This hotel was a great deal as the area hotels can be very expensive and not as nice as this... More 

Was this review helpful? Yes 1
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you so much for your recent feedback Jpinet! We are glad to hear that you enjoyed your recent stay at the Hampton Inn & Suites Mystic. We are also pleased that you enjoyed our complimentary buffet, as well as the helpfulness of our staff! We hope that your travels will bring you back to Mystic area in the future!... More 

Archdale, North Carolina
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton Inn & Suites in Mystic in March of 2015. The hotel is right off I-95 and it very close to all the nearby attractions. The staff was excellent and we were very impressed how clean and quiet the facility was. We stay in Hampton's all the time and this one did not disappoint!!

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for much for your recent feedback DjCraig95. We appreciate your kind words and are happy to hear that you enjoyed your recent stay with us. We hope that your future travels bring you back to the Mystic area! Thank you, Stephanie Lee Director of Sales More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 5 weeks ago

The hotel is easy to get to and close to many of the attractions in Mystic. The folks at the front desk were polite and helpful, and the free WiFi and breakfast made this hotel a good value for a family of four. The hall was loud and we could hear the doors slamming shut (they close forcefully) late into... More 

Was this review helpful? Yes
SDLDOS, Director of Sales at Hampton Inn & Suites Mystic, responded to this review

Thank you for your recent feedback Rob L. We appreciate you taking the time to let us know about your recent stay at the Hampton Inn & Suites Mystic. We apologize that you experienced any inconveniences during your recent stay. We hope if you are in the Mystic area in the future you will give our hotel another try. Stephanie... More 

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