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SpringHill Suites Milford

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50 Rowe Ave, Milford, CT 06460
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1 room 1 guest
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SpringHill Suites Milford
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236 Reviews from our TripAdvisor Community

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Traveler rating
    86
    77
    50
    14
    9
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85
51
10
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Bethesda, Maryland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had one of the most comfortable rooms ever when we stayed for three nights at the end of August. Sofa, armchair, ottoman, desk, microwave and fridge in an area separate from the king-size bed and bath. Good closet space. Comfortable bed. Good lighting. And, very important for me, tasteful classic decoration. (NOT Madmen-style chrome and formica "midcentury modern", which... More 

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New Jersey, USA
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

There are some definite positives about this hotel. It's right off Rt. 95 with plenty of parking. The housekeeping staff does a wonderful job as the entire hotel is spotless. The reception staff are welcoming and helpful. The room is nice. However, I was really disappointed with breakfast. I've stayed at a lot of Springhill Suites and always look forward... More 

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Nazareth, Pennsylvania
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

On a last minute stop en route to mystic seaport, my husband found this to be right off the highway and much more affordable when traveling with three children under the age of 12. My first impression was that the lobby was inviting, coffee available and also refreshing coolers of ice water and lemonade. The check in time was 3... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking a few moments to share your experience with me. I am pleased to hear that Stephanie "set the tone" for your stay. We pride ourselves on ensuring the arrival experience will be a preview for what our guests can expect. I am happy to hear that she turned a service opportunity into a positive experience. I... More 

Big Lake, Minnesota
Level Contributor
367 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I like the Springhill Suites as they are usually newer properties and more spacious rooms. This property was a little long in the tooth, especially in some of the common areas with worn, torn and soiled carpet. The rooms seem small for the amount of furniture in the room. Overall the rooms seemed clean, the room provided a good nights... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking time to share your experience with us. I am happy to hear that you prefer the SpringHill Suites brand. You will be happy to hear in the near future the property will be undergoing a complete renovation. I think you will be pleased with the finished product. Should your travels bring you through Milford, CT in... More 

Akron, Pennsylvania
Level Contributor
152 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time we booked the room (with Michael) till we checked out, we were treated with total friendly respect. The room was very clean and bedding was very comfortable. The Breakfast had plenty of choices and that room was kept clean and inviting, The only negative thing I have to say is I would appreciate if Marriott would go... More 

Was this review helpful? Yes
WHGGuestService, General Manager at SpringHill Suites Milford, responded to this review

Thank you for taking the time to share your comments from your stay with us. I am happy we were able to provide you with a restful night sleep and that you enjoyed our breakfast buffet. I appreciate your comments about the cancellation policy and will pass your feedback along at the next General Manager's conference. Should your travels brig... More 

New Hampshire
Level Contributor
115 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spring Hill Suites has been our choice in Milford for many years. We have family in the area and visit regularly. We have never been disappointed and this trip was no different. The location is perfect and even though it is right next to the highway, it is very quiet. The rooms are large and comfortable and the breakfast is... More 

Was this review helpful? Yes 1
Chicago, Illinois - USA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were tired when we arrived and just wanted to get our room key and go. After many interruptions at the front desk, we were greeted and began a conversation about getting a "good" room. (I am a Marriott Gold member.) We were told we had a "good" room and trusted what we were told. Big mistake! - The carpeting... More 

Was this review helpful? Yes
WHGGuestService, Manager at SpringHill Suites Milford, responded to this review

Thank you for taking the time to share your comments with the TripAdvisor community. I’m sincerely sorry that our hotel didn’t meet expectations and your stay was marred by parking and condition issues. Our proximity to the shoreline often brings guests to us that have boats in tow. Typically this isn’t an issue; but your stay was during a particularity... More 

Washington DC, District of Columbia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family of four spent one night here on our way to RI. This hotel is a little bit worn but it is clean. All of the staff we encountered were nice and friendly. The beds are super comfortable and the suites are roomy. Full breakfast in the morning included eggs and sausage, cereal, yogurt, etc - enough variety to satisfy... More 

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Spent two nights here for a wedding. Block of rooms was discounted, and at this rate, we were even able to get a king room. Ample space, and full breakfast was included in the price. The hotel also had a bar that was open later, which was nice for nightcaps before bed. Staff was very friendly, and amenable. Very accommodating... More 

Was this review helpful? Yes 1
New York
Level Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed July 23, 2015

After a 2 day, 18 hour business trip we arrived ready to check in and relax. Management said that our credit cards were declined so we called them and they were NOT DECLINED. The credit card companies said that they were never even swioed at this establishment. Management kept telling us that they were declined. We were so upset and... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at SpringHill Suites Milford, responded to this review

Dear RCCRUISER2006, Thank you for your recent stay and for providing us with valuable feedback. I hope you will accept my sincerest apologies regarding the service you experienced during check in. We take our guest comments very seriously, and I will personally speak with my team and use this as an opportunity to re-train my staff. We appreciate your business... More 

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