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Hilton Garden Inn Milford

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291 Old Gate Lane, Milford, CT 06460
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Hilton Garden Inn Milford
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Hilton Garden Inn Milford
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283 reviews from our community

Traveler rating
    141
    83
    32
    13
    14
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91
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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New York, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff, clean and modern rooms, excellent property amenities (bar, gym, business center, restaurant). Conveniently located off of I-95. Great area shopping, restaurants, stores and only a stone's throw from New Haven area. GREAT VALUE!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you very much for taking the time to share your experience. We are extremely pleased that we met your expectations and we look forward to being your host again in the very near future! Tinamarie Morales Director of Sales More 

Clifton Park, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

With family in Milford, we have come to make the Milford Hilton Garden Inn our place to stay whenever we visit. Always clean and we're always remembered by the front desk at check in time. Convenient location is another plus. We tried other locations until we hit upon this one and we'll never stay anywhere else in Milford. Then again,... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

On behalf of the entire team here at the Hilton Garden Inn Milford THANK YOU! We are so pleased to receive such great feed back and look forward to all your future stays with us here in Milford! Best Wishes Tinamarie Morales Director of Sales More 

New Haven, Connecticut
1 review
1 of 5 stars Reviewed 5 days ago NEW

Do not go Do not ever stay here our room was INFESTED with ANTS We checked on late, and woke up the next morning to ANTS everywhere in our luggage in a box of cookies we brought into the room....The smell of the place was horific

Review collected in partnership with Hilton Garden Inn

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Bronx, United States
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed at many hotels for work but after staying with them in the Milford location I will look for Hilton first and when in this area there is no doubt where I will be staying. The hotel is very well kempt and the team is amazing. From pre check in to check out every single team member we can... More 

Review collected in partnership with Hilton Garden Inn

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Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you Shannon for sharing the experience you have had planning your meeting and your stays with us. It has been a true pleasure working with you along with your team and we look forward to welcoming you back each and every time you are in Milford. Tinamarie Morales Director of Sales More 

Kinderhook, New York
Top Contributor
74 reviews 74 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We selected this place to stay near our destination based on plenty of past experiences with the Hilton family of hotels. This particular location was sub-par and we won't return. As soon as we entered the lobby, it just wasn't clean - there was dust on dust! Upon checking in, we were anticipating the typical comfy bed & luxurious bedding... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

I'm sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comfort is very important to us and we appreciate your feedback about the noise from guest above you. Your comments have been shared with our team and will help us improve our guest experience moving forward. We hope you will consider staying... More 

floral park , ny, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff and room were very nice. The price was reasonable. The only complaint/comment is that as the hotel has a pool, there were many teenagers/youngsters wandering around the hotel/elevators/hallways all evening in bathing suits and making a quite a bit of noise. Probably would help to post signs that people need to wear cover-ups or just not walk around... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you for selecting our Hilton Garden Inn during your visit to Milford. I am glad that you were pleased with our friendly staff and accommodations. We thank you for taking the time to share your thoughts and value the feedback of your stay with us Tinamarie Morales Director of Sales More 

Topeka, Kansas
Top Contributor
182 reviews 182 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed a couple nights, and the only complaint I have is the adjoining rooms have absolutely no sound barrier between them. When they are booked to separate parties it is a battle of the ability to be the first one asleep or you lay there and hear all the personal and business news of the adjoining party. The... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you so much for your sharing your experience! We will be sure to share your comments with our entire team and look forward to your next stay with us. All the best, Tinamarie Morales Director of Sales More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The beds were comfortable and the rooms were nice. The staff was super friendly and pleasant. Unfortunately the breakfast we were told was included in our stay was going to cost us 12$ a person. It was cheaper to go down the street for the amount of people in our group then it was to go down stairs.

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you for the great feedback on our team members. We are pleased you enjoyed the service at the Hilton Garden Inn Milford. We are very sorry for the miscommunication regarding breakfast being included, please reach out to Fernando Solis our General Manager before your next stay with us. Warm Regards Tinamarie Morales Director of Sales More 

Connecticut
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 19, 2015

We were passing through while headed to another location and decided to stay in the Milford area overnight. The hotel looked nice online and had decent reviews. I did not have high expectations but I did expect a clean room and friendly staff from a Hilton property. Unfortunately, during this particular stay both were not found. I called the hotel... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

I'm sorry we were not able to provide you with a satisfactory experience during your recent stay. Your comfort is very important to us and we appreciate your feedback about the cleanliness of your room. Your comments have been shared with our team and will help us improve our guest experience moving forward. We would like to speak with you... More 

Wilmington, Delaware
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 18, 2015

Convenient location, comfortable rooms, and ample service describe this Hilton Garden Inn. It's always clean, the staff is very good, and the restaurant serves a solid quality meal. You can't go wrong here!

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you so much for taking the time to share your experience. We take pride in providing great service and we are so pleased to know that is what keeps you coming back! We look forward to your next stay with us. Tinamarie Morales Director of Sales More 

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