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All 13 Milford hotels

Hilton Garden Inn Milford

3.0 of 5 Hotel   |   291 Old Gate Lane, Milford, CT 06460
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80%
Ranked #2 of 13 hotels in Milford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Edward P Greer, United States
  • Reviews (211)
  • Photos (22)
  • Amenities
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  • Room tips (24)
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211 people have reviewed this hotel

Traveler rating
    102
    68
    21
    9
    11
See reviews for
73
35
14
65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Greer, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Good accèss to Rt 95. New Hotel. Close to Mall shopping. Close to Wholefoods. Good television. The only thing was the show water temperature could not be regulated, either Hot or cold. Blablablablablaaaaa aakdfsklfdskdfsdlddffdslkjsfdsdlsfdl dfklfas;dfjsldfjlsdkfjalsdkfjalsdfjalsdkfjalsdfjalsdkfjsd

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you for revewing our property. I am very disappointed that you did not enjoy your stay with me. Our maintenance department will immediately look into the water temperature. It seems very odd but we will take care of it. Thank you for lettting us know. Can you please call me at 203 783 9988 or email me at stephanie.ryan@hilton.com.... More

1 review
3 of 5 stars Reviewed 5 days ago NEW

Rooom changed after bathroom facet sticks in full hot or cold. Front desk staff was reluctant to change room due to occupancy issues. Night staff not anxious to fix problems. Only after repeated request as a Hilton Honors customer did something happen. Not like other Hiltons.... Surprised by the its ok staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you for reviewing our property on Trip Advisor. I am OUTRAGED by the way your issue was handled . Rest assured that it will be dealt internally with all the parties involved. Please call me at 203 783 9988 or email me at stephanie.ryan@hilton.com to further discuss your experience with me. Sincerely, Stephanie More

Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived in Milford with reservations with another hotel, site unseen. We were appalled by the horrible conditions and knew we couldn't stay there. We called the Hilton garden Inn and thank God they had one suite left. Even though it was in smoking we grabbed it anyway. A shuttle from the Hilton actually picked us up from the other... More

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you so kindly for reviewing our property on Trip Advisor. I am delighted and thrilled that we have been able to create memorable memories again. As you can tell this what differ us from the competition. Please come back anytime and we will be here to serve you and deliver an outstanding stay!!! Sincerely, Stephanie. More

Bishopville, Maryland
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since this was conveniently located off of I-95 we thought that we would stop here for the night. When I arrived i didn't have that high of expectations because usually hotels that are off the highway like that aren't that great. But, I was pleastly surprised that they had a resturant that was open so, me and my family didn't... More

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you for taking the time to review on Trip advisor. I am delighted that we have exceeded your expectations. Please come again and we will make your stay memorable! Stephanie More

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This was my home from 7/6-7/12 room 205, superb staff, always a big smile, Al thx. Breakfest cheaper n better than others, this hotel do stand for our values at Hilton: H-honesty I-integrity L-loyalty T-teamwork O-ownership N-now See u soon!!!

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thanks so much for taking the time to write a review here on Trip Advisor! So glad to know you had a great experience and hope that you are able to come back soon! I really appreciate you recognizing my staff, as so often it's the little things we do that make a big difference, yet are rarely realized! Thanks..... More

Spanaway, Washington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent room service, food, bar, exercise room quality service. Very friendly customer service staff. We had our family reunion at this hotel and the staff was so kind and helpful making sure everything was in in order. Wonderful stay and great service.

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thanks for your comments! We certainly did enjoy having you all here and I appreciate you recognizing my team! Let us know when you are all ready to come back and we will be sure to make it even better! Stephanie More

Columbia, Maryland
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For being conveniently located off of I-95, this Hilton Garden Inn is very quiet! No road noise! Upon a late check-in, we were greeted with such enthusiasm and courtesy. The gentleman that checked us in was also efficient and friendly. He made us feel so welcome and expected. Our room was large, very comfortable and extremely clean! If coming to... More

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you very much fro reviewing our property and thank you for acknowledging the staff. They are definitively a plus and make every guest stay memorable! Warmest Regards! Stephanie More

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check-in: it was a smooth process, I guess. One guy ahead of me, and God, was he a pain! The gentleman at the front desk just smiled the whole time. Room: The room was clean but I didn't stay in the room that much (only for sleeping and showering as I've had meetings all day) but those black out shades!... More

Was this review helpful? Yes 2
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you for taking the time to review our property. I am delighted that you have enjoyed your stay. The server you are referring to is Maria and yes she is a GEM and her laugh is definitively contagious. I have to agree with you about the atmosphere and morale at the property. The employees really enjoy being there and... More

Chester, Virginia
Top Contributor
66 reviews 66 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy acces from I-95, A very nice experience, Staff members were very helpful and friendly, a great 'can do' attitude. "We want to make you feel comfortable" I so like the whole HGI chain, but this franchise was extra nice. Clean, comfortable, great sleep. Nice and quiet. Would Definitely stay here again.

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thanks so much for taking the time to write a review here on Trip Advisor! So glad to know you had a great experience and hope that you are able to come back soon! I really appreciate you recognizing my staff, as so often it's the little things we do that make a big difference, yet are rarely realized! Thanks..... More

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Really comfortable bed which was the best part. NO continental breakfast. This is becoming somewhat of a standard and this hotel offered nothing for breakfast. That drops them a point for me. In all, nothing above average.

Was this review helpful? Yes
Stephanie R, Manager at Hilton Garden Inn Milford, responded to this review

Thank you for taking the time to review our property. I am very sorry that you did not enjoy breakfast. Please understand that our breakfast is a great value for $10.95, it is all you can eat with made to order omelets, pancakes, French Toast, or anything else you could possibly want. A diner is sure to charge you $9... More

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Additional Information about Hilton Garden Inn Milford

Address: 291 Old Gate Lane, Milford, CT 06460
Phone Number:
Location: United States > Connecticut > Milford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Milford 3*
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Also Known As:
Hilton Garden Inn Milford Hotel Milford

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Milford #1 Business Hotel in Milford
Hotel Class
Number of rooms
120

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