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Hilton Garden Inn Milford

Certificate of Excellence
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291 Old Gate Lane, Milford, CT 06460
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Sun & Sand Package
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Milford
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298 Reviews from our TripAdvisor Community

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Traveler rating
    145
    86
    38
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    15
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102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
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English first
  • All months
    (298)
  • Mar-May only
    (77)
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    (109)
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    (59)
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    (53)
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5 of 5 stars Reviewed 2 days ago NEW

What a great stay. Everyone is so pleasent, love the hotel- so beautiful and a great enviroment!! I loved my staff and the staff was amazing!! Can't wait to try the gym next time. The breakfast was also amazing and teh atmosphere is so nice and open in the front atrium. Thank you so much for a great experience.

Review collected in partnership with Hilton Garden Inn

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St louis
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

TV signal was spotty during a thunderstorm, which is understandable for satellite signals. The next day, with blue skies, and clear air, my TV drew a blank. I got signals for a minute, then nothing. I called the front desk three times for an explanation, and someone picked up the phone on the third time. They say it's only my... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you for taking the time to provide us with your feedback. As the Director of Sales at the Hilton Garden Inn Milford, we are working very hard to provide all of our guests with the products and services that will allow you to rate us the best”. Your comments indicate that you had challenges in a number of areas,... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I stayed in room 210.. I don't know above what it was.. but I kept on hearing the banging of doors... from 6am onwards... very hard to sleep or fall back asleep. Also the AC vent was aimed straight at my face or back when sleeping.. would be nice to be able to redirect the vents. The rooms were clean... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you very much for taking the time in sharing your comments. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Your comments indicate that you had an issue with noise and the pillows for which I sincerely apologize. I have forwarded your... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Staff is great, hotel is clean. We stayed there for two weeks for business and the staff made us feel welcome. It is located close to the mall, boardwalk, restaurants and other great places to visit. I would recommend staying here.

Review collected in partnership with Hilton Garden Inn

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Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

We truly appreciate your wonderful feedback on your recent stay. We are so pleased you enjoyed our staff, service, amenities as well as the Milford Area during your stay. We all look forward to welcoming you back again really soon! Tinamarie Morales Director of Sales More 

City Island, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Highly recommend . Location is very convenient, hotel was perfect. Beds were very comfortable, bedding was clean, and freshly laundered. TV had good selection, there was everything needed for a comfortable stay. The hallways were clean, there were no noisy neighbors. Comfortable in every way. Bathroom was updated, plenty of hot water, towels. Staff very much tried to be sure... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you so much for your wonderful comments on your experience. We have shared your review with our team and on behalf of the entire team here at the Hilton Garden Inn Milford, THANK YOU AND COME BACK SOON! Tinamarie Morales Director of Sales More 

Raleigh
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel for the business traveler! The location and convenience to Milford are outstanding. The hotel is safe, clean , and an excellent choice. i would highly recommend the hotel to anyone staying in the area either for business or pleasure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you so much for your outstanding comments! We take pride on the services we provide here at the Hilton Garden Inn Milford and we are so pleased you enjoyed your stay. We hope to welcome you back again soon! Tinamarie Morales Director of Sales More 

New Jersey
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel over the weekend. I honestly found it to be one of the worst I have stayed out- not because of the amenities, but because of the staff. I drove a long way and was very tired and looking forward to a great night's sleep. There was a family across from my hotel room that was... More 

Was this review helpful? Yes 1
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Dear Naomi B, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Naples, Florida
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Large, clean room, comfortable beds, lots of outlets and HD TVs. Staff was very friendly and helpful. I had a great stay. I would definitely recommend this hotel to anyone looking at staying in the area.

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you so much for your fantastic feed back! Your comments will be shared with entire HGI Milford team. We look forward to welcoming you back to the Hilton Garden Inn Milford during your next Milford visit. Warm Regards Tinamarie Morales Director of Sales More 

Dartmouth, Canada
Level Contributor
158 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 stars Reviewed May 23, 2015

Stayed here previously, liked the location and hoped the last stay wasn't really as 'meh' as I remembered. I was wrong. Check-in was done online but there was no acknowledgment of HH status on arrival. In fact, we got a breakfast voucher for one and when we questioned this, we were informed that only one of us was a Diamond... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Your feedback is very my appreciated and we would like to talk to you further about your experience, We ask if you can give us a call when you have an opportunity, our General Manager Fernando Solis 203-783-9988 or Director of Sales 203-647-0153. Thank you again, we look forward to speaking to you soon, Tinamarie Morales Director of Sales More 

Rochester, New York
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 11, 2015 via mobile

While hotel was generally clean and staff was friendly, this property doesn't meet what I have come to expect from Hilton Garden properties. My room was a little musty and shower and bathroom floor needed a more thorough cleaning. Room entry door, bathroom door and closet doors were old and low quality. More what you would expect to find in... More 

Was this review helpful? Yes
Tinamarie M, Director of Sales at Hilton Garden Inn Milford, responded to this review

Thank you for taking the time to provide us with the answers to our Satisfaction Survey. As the Director of Sales at the Hilton Garden Inn Milford, I assure you we are working very hard to provide all of our guests with the products and services that you deserve. Your survey comments indicate that you had a number of areas... More 

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