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All 3 Middletown hotels »

Inn at Middletown

70 Main Street, Middletown, CT 06457
Hotel amenities
Ranked #1 of 3 hotels in Middletown
4.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveler rating
    33
    13
    7
    1
    1
Date Rating
rustybroad
toronto
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed February 12, 2012 NEW

From the young man who greeted us outside and helped with our luggage & car to the service and front desk staff, all were genuinely pleased to look after all the guests at this hotel. They had special holiday treats at the front desk with all the decorations and trimmings. They even left a small gift bag of goodies hanging... More

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dadam99
1 review
1 helpful vote
5 of 5 stars Reviewed January 15, 2012
1
person found this review helpful

I stayed at the Inn at Middletown for four nights whilst visiting Connecticut from the UK. I am an experienced traveller, having stayed in hotels in many parts of the world. The room I was given looked out over the main entrance and had every facility that I required. In fact I could not find fault with any aspect of... More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
January 16, 2012

Thank you for responding to us regarding your visit to the Inn. Coming from an experienced traveler like yourself your comments regarding the top class service means so much to us and it is our number one goal during every guests visit. I will share your comments with Bryan and my team. Thanks again. More

U_LIV_1X
Windsor, Canada
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed January 8, 2012

I stayed at the Inn few times during business trips, and always found the hotel very clean and inviting. The staff is nice, and the food is good. I never had any issues and will stay again at this hotel. More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
January 10, 2012

Thank you for your kind words regarding your stay with us. I am so glad your stay with us an enjoyable one. The next time you are in the area we hope you stay with us again and let us know what you think of our new restaurant and tavern menu. Bring your appetite!!!! More

741MD
Hartford, Connecticut
1 review
3 of 5 stars Reviewed January 8, 2012

We stayed at the Inn for the celebration of Midnight on Main. From the beginning, we were disappointed. Valet service was to be included in the package we purchased...the valet offered to park our car on the street for us????? The package also included dinner/tax/tip. Service was slow, the wait staff appeared uninformed about the details of the package, and... More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
January 10, 2012

Thank you for taking the time sharing your experience with us. On behalf of all of the staff at the Inn we are very sorry for the poor overall experience you went through on New Years Eve. I have discussed this review with every department and I am sorry you walked away with the perception that we do not care.... More

FGLinBCN
PA and Spain
Senior Contributor
22 reviews
23 helpful votes
3 of 5 stars Reviewed December 30, 2011

I've stayed here about two dozen nights over the past year, and what is most disappointing about this hotel is the fact that they don't want to remember you. There is no frequent stayer discount, the Wesleyan University parental discount is ludicrously low, the gym is depressing, and the service can be plain arrogant. That said, it's the best hotel... More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
January 5, 2012

Thank you for taking the time to respond on trip advisor. It truely disturbs me that the level of our service has not met your expectations as it is one area that we are extremely proud of. I will share this with my team and look at way of improving any negative perceptions. I will also forward your comments to... More

EricinNH
New Hampshire
Contributor
11 reviews
7 helpful votes
5 of 5 stars Reviewed November 27, 2011
1
person found this review helpful

We recently stayed here for a birthday party being held nearby. We had no problem checking in...they couldn't park our car due to a tree lighting ceremony taking up their spots, but we were heading out and wouldn't be back until the evening (at which time, they valet parked our car no problem....and only $12 for the night. Try $42... More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
November 28, 2011

Thank you for the kind words regarding your stay with us last week. I am glad that the tree lighting did not make your arrival experience a difficult one. We call every guest upon their arrival just to make sure that everything is perfect in your room. We look forward to the next time we can service you and your... More

travelmagic
Oregon
Senior Contributor
45 reviews
14 helpful votes
5 of 5 stars Reviewed November 25, 2011

I chose this for my daughter and me, for one night, while visiting Wesleyan. The location was perfect for walking to the college, and walking through town to restaurants. The inn was quaint, and the room was pretty much a standard nice room (clean and quiet). We did not eat there at all, so cannot comment on the food. More

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Marybeth58
Nashville, Tennessee
Senior Contributor
25 reviews
5 helpful votes
4 of 5 stars Reviewed November 12, 2011
1
person found this review helpful

If you have a child at Wesleyan, this is the most convenient and comfortable choice. The decor is dated but the beds are comfortable and the toiletries are high quality. It definitely has an old time New England feel. Nothing fancy but great location. More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
November 18, 2011

Thank you for the kind words about the Inn. We are always looking at ways to improve the product and we appreciate your feedback. We look forward to your next visit to the Inn. More

Wesparent
Boston, Massachusetts, United States
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed November 8, 2011
1
person found this review helpful

The very best choice in the area. The hotel was charming, in a lovely Colonial building right in the center of town. It is in walking distance of Wesleyan University. They put out a fabulous welcome, with a snack buffet and hot cider for the guests. The staff was so helpful, eager to assist in any request. We had a... More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
November 18, 2011

Thank you for letting us know about your recent stay with us during homecoming weekend. We tried to make it a very special weekend for all of the parents and relatives visiting their kids. I am so happy you were pleased with what we did. We look forward to your next visit to the Inn. More

skisurfer17
Princeton, New Jersey
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed November 3, 2011
1
person found this review helpful

Friendly curteous service from front desk to parking valet to breakfast waitress. Rooms were clean, with comfortable beds and traditional decor. Tasty, bountiful breakfast. Extremely convenient location in the midst of charming shops and restaurants and blocks from college. More

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Gary Nagler, General Manager at Inn at Middletown, responded to this review
November 18, 2011

Thank you for sharing your experience with us. You are correct in that we are so close to shopping, dining and the university that all you have to do is park your car and you are within walking distance to everything. Thank's again and we look forward to your next visit to the area. More

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