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Four Points by Sheraton Meriden

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275 Research Parkway, Meriden, CT 06450
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Four Points by Sheraton Meriden
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Four Points by Sheraton Meriden
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188 reviews from our community

Traveler rating
    45
    41
    45
    29
    28
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40
29
13
78
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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North Haven, Connecticut
2 reviews
5 of 5 stars Reviewed yesterday NEW

Meeting Consultant Tari worked with our Rotary District to hold a mega event at the facility today. We had 230 attendees with many breakout rooms, AV and 2 meals. Staff was friendly and professional which helped our meeting to come off flawlessly.

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed to visit family at a nearby university, what a mistake. Not nice to be put aside as front desk answers calls and then signals with a finger for you to wait after they began speaking with you to check in. While they appear to have done an upgrade, place is dark, elevator is slow and looks dirty. One would... More 

Was this review helpful? Yes 1
Miami Beach, Florida
Top Contributor
75 reviews 75 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Four Points by Sheraton in Meriden, CT has definitely improved past where their rating is now. I stayed for 1 night and received absolutely excellent service. Staff at the front desk and walking around the hotel were very welcoming. In addition, the rooms were clean. Free parking is available in the lot, and it was plentiful. In addition, the... More 

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Senior Contributor
24 reviews 24 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Many visits over the years; always a friendly, highly professional welcome and great place to break up a trip, have a meeting or grab a bite with friends. It was nice to visit the bar and have a relaxed vibe and to be able to hear yourself in a group of friends. Had a great server, I think his name... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Meriden, responded to this review

Dear Duniasafiri, Thank you for your strong loyalty to our hotel. We’re glad you love staying with us and always enjoy relaxing in our restaurant and bar with friends. We’ll be sure to share your kind comments with Luis and the rest of our team, and look forward to hosting you again soon. All the best More 

Reston, Virginia
Top Contributor
248 reviews 248 reviews
53 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 9, 2015

I dropped in here for one night on a long road trip and it turned out to be so good that I wanted to stay. The young lady that worked behind the counter was incredibly sweet, possibly one of the nicest people that I've met, I would have asked her out to dinner if she had not told me she... More 

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York, PA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 8, 2015

As I read some of the reviews, I am befuddled. I travel 150+ nights per year. I stay at SPG, Hyatt and HH properties. Sure, this place is not a St. Regis or a Westin, but there is nothing overly wrong here. The lobby is renovated, day shift staff are great, evening shift at FD are tolerable. Lounge staff is... More 

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Greensboro, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed March 7, 2015

I stayed here recently on my way for business in a nearby town, and can't complain about the service. The roads were not so great and the weather was poor, but the staff did a great job to put my co-workers and myself at ease. Lindsay checked us in and made us feel comfortable with her bubbly personality, and great... More 

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Fall River, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015

I checked in this hotel because it was snowing and the roads were terrible. No nice words from staff. Was given the last room on the 5th floor, took 5 minutes to walk from elevator. Heater WAY too loud, changed to 4th fl and asked for a room close to elevator. They DO NOT recognize Gold SPG membership, no upgrade... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Meriden, responded to this review

Dear ruthanne2015, It’s very important to our team to provide guests with a warm welcome and comfortable stay, and we are disheartened to hear you did not have a more enjoyable experience. We greatly appreciate your loyalty as a Gold SPG member, and sincerely apologize that your status was not recognized during your stay. SPG recognition is always at the... More 

Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 27, 2015

Stayed for three nights in February 2015. There was no hot water in the room during the first two mornings. Others in the hotel had the same issue. Front desk staff shrugged off the issue and blamed too many showers. One would think that a hotel would be designed to adequately serve its guests, and showers in the morning are... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Meriden, responded to this review

Dear Thomas M, We are disheartened to hear you were displeased with your recent stay with us. It is always our goal to provide our guests with uncomplicated comfort, so we are very sorry for the inconvenience you encountered with your water temperature and lack of housekeeping. We take our guest reviews very seriously and will address your comments with... More 

New London, Connecticut
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

Stayed at hotel for a bowling tournament February 13 - 15. Saturday morning had a shower that was barely warm. Several other bowlers had the same complaint and we were told there was a problem with the system and someone had been called in to fix it. Newt morning, same problem. When I checked into the room there was dirt... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Meriden, responded to this review

Dear PAS010101, We are very sorry to hear that you did not enjoy your stay at our hotel. It is our goal to provide the best guest experience, and we apologize we fell short on this expectation during your stay. Please rest assured that your comments have been addressed with our team and properly handled to improve our accommodations and... More 

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