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Holiday Inn Express Hotel & Suites Meriden

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2104 N. Broad Street, Meriden, CT 06450
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Holiday Inn Express Hotel & Suites Meriden
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Holiday Inn Express Hotel & Suites Meriden
Holiday Inn Express Hotel & Suites Meriden
Holiday Inn Express Hotel & Suites Meriden
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100 reviews from our community

Traveler rating
    31
    35
    23
    6
    5
See reviews for
44
11
5
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bass River, ma
Top Contributor
61 reviews 61 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times over the past few years and this time we went with the suite. The kids are getting older and no longer want to share a bed so I thought the suite would work best for them. My daughter had the pullout, which was terribly noisy and uncomfortable. The mattress was thin and... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

I am sorry the room seemed a bit out of order. We will definitely look into this as it may be the things were not put in the right place after the carpet renovation. I hope you have an opportunity to return to the area and try us again. Thank you for your comments. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

The hotel is nice with large rooms. Breakfast selection was ok. Just wanted coffee. While up for breakfast, there was a woman making a spectacle of herself on the phone and with her young child. I hoped the staff would say something as she was bothering the other guests in the breakfast room. The room was ok. Fan in bathroom... More 

Was this review helpful? Yes 1
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Thank you for your comments. I will definitely look into my staff not responding in the breakfast area. We will address the little things so they do not turn into big things. More 

CT
Top Contributor
67 reviews 67 reviews
26 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed February 20, 2015

We picked this hotel for a reservation for New Year's Eve because it has an indoor pool and the kids were looking forward to swimming. When we arrived, we were told the pool was out of order. Although we didn't end up staying and booked another hotel which did have a working pool, I will say the front desk staff... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

HI Bugfast, Great news: Our pool is up and running!!! We have finished the refurbishing of our pool so feel free to stay with us anytime in the future. I believe your total experience will be enjoyable. Hope to see you soon. More 

Glenmont
Top Contributor
66 reviews 66 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 17, 2015

We stayed here for a visit at Quinnipiac University. The hotel is very clean. The rooms are very large but they don't have a lot in them.The heat worked well as it never became to warm in the room. It was always the perfect temperature. There was no desk or fridge or microwave in the room we stayed in. There... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Thank you for taking the time to tell us about your stay. I am glad your stay was a pleasant. We are in the midst of upgraded the very areas that you commented on. The Fitness Center is getting a total upgrade with new equipment and a revamped space. I hope you choose us upon your next visit to the... More 

Clearwater, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

Nice hotel. The front desk staff was outstanding. Breakfast staff was even better. The only bad thing I can say was that the restaurant selection was a little drive 15 of 20 minutes. If I return to this area again I would definitely stay here again.

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Hi Ford88STU, We are certainly glad you enjoyed your stay with us at the Holiday Inn Express Meriden. We are also excited that you would stay with us upon your return to the area. Hopefully, next time there won't be any snow! Letel Rutherford General Manager More 

2 reviews
1 of 5 stars Reviewed December 4, 2014

Stayed here for a night for work and was thoroughly underwhelmed. I stay in mediocre places for work all the time so had proper expectations. I check in and the guy was pleasant. Gave me the key, wifi info, etc. I get to my room and try the wifi, and the password doesn't work. I call him, and he insists... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Hi Ted L, I want to apologize for the issue that you faced at our hotel. I will look into the internet issue as we had recently changed providers during the time of your stay. I apologize for the inconvenience this caused. As, for the double charge, I will contact you personally to be sure this was resolved and if... More 

Webster, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 2, 2014

The hotel staff was very attentive and friendly. I found their breakfast buffet to be of very good quality and the staff monitoring that area kept the area very clean and the food looked fresh. The rooms are rather large and in pretty good shape. The beds and pillows appear to have been brought in recently and are comfortable. There... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Hi Richard, Thank you for taking the time to tell us about your stay. I am glad your stay added to your holiday memories. We are in the process of renovating the hotel, so you were correct in noting some areas needing to be addressed. I hope you will stay with us again upon your future visit to the Meriden... More 

Sherbrooke, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 25, 2014

We recently stayed here for the weekend, spending 2 nights at the hotel. Good points:the price, a good breakfast with lots of selection and the friendly staff. Negative points: the the overall impression of the hotel. The rugs are stained, the elevator takes forever and the button is broken, the room itself was nice but the bed was not comfortable... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Robyn M, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am pleased you liked our breakfast selection and regarded our friendly staff. However, it is regrettable if the condition of some of our amenities and facilities failed to meet your expectations. We take all of the reviews we receive very... More 

England, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 1, 2014

A fabulous Holiday Inn Express where we crashed out on our way to the Big Apple following a tour of New England. Our HUGE room was clean, tidy and extremely comfortable. The staff we encountered were very friendly. It was great to have a laundry facility to freshen up our wardrobe (you won't find this in the UK). There are... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 22, 2014

The visit started poorly and went downhill from there. Roadside signage was poor; in fact the signs on the building weren't even lit at night, which is why I drove past it in the first place. Upon (friendly) check in, I went to my room, for which I'd reserved a king bed. Instead, I got two double beds which, as... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Mike S, Thank you for your recent stay with us and for reviewing our property. I am disappointed to hear about your experience during your recent stay. Please accept our sincerest apologies for any inconvenience the condition of the hotel/ rooms and its amenities. The feedback we receive from our valued guests, like you, enables us to target problem... More 

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