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Holiday Inn Express Hotel & Suites Meriden

2.5 of 5 2104 N. Broad Street, Meriden, CT 06450
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Holiday Inn Express Hotel & Suites Meriden
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Holiday Inn Express Hotel & Suites Meriden
Holiday Inn Express Hotel & Suites Meriden
Holiday Inn Express Hotel & Suites Meriden
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94 reviews from our community

Traveler rating
    30
    32
    22
    5
    5
See reviews for
41
11
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (24)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (13)
All months
2 reviews
1 of 5 stars Reviewed 1 week ago

Stayed here for a night for work and was thoroughly underwhelmed. I stay in mediocre places for work all the time so had proper expectations. I check in and the guy was pleasant. Gave me the key, wifi info, etc. I get to my room and try the wifi, and the password doesn't work. I call him, and he insists... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Hi Ted L, I want to apologize for the issue that you faced at our hotel. I will look into the internet issue as we had recently changed providers during the time of your stay. I apologize for the inconvenience this caused. As, for the double charge, I will contact you personally to be sure this was resolved and if... More 

Webster, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel staff was very attentive and friendly. I found their breakfast buffet to be of very good quality and the staff monitoring that area kept the area very clean and the food looked fresh. The rooms are rather large and in pretty good shape. The beds and pillows appear to have been brought in recently and are comfortable. There... More 

Was this review helpful? Yes
gmhie_meriden, General Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Hi Richard, Thank you for taking the time to tell us about your stay. I am glad your stay added to your holiday memories. We are in the process of renovating the hotel, so you were correct in noting some areas needing to be addressed. I hope you will stay with us again upon your future visit to the Meriden... More 

Sherbrooke, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We recently stayed here for the weekend, spending 2 nights at the hotel. Good points:the price, a good breakfast with lots of selection and the friendly staff. Negative points: the the overall impression of the hotel. The rugs are stained, the elevator takes forever and the button is broken, the room itself was nice but the bed was not comfortable... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Robyn M, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. I am pleased you liked our breakfast selection and regarded our friendly staff. However, it is regrettable if the condition of some of our amenities and facilities failed to meet your expectations. We take all of the reviews we receive very... More 

England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 1, 2014

A fabulous Holiday Inn Express where we crashed out on our way to the Big Apple following a tour of New England. Our HUGE room was clean, tidy and extremely comfortable. The staff we encountered were very friendly. It was great to have a laundry facility to freshen up our wardrobe (you won't find this in the UK). There are... More 

Was this review helpful? Yes
New York City, New York
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014

The visit started poorly and went downhill from there. Roadside signage was poor; in fact the signs on the building weren't even lit at night, which is why I drove past it in the first place. Upon (friendly) check in, I went to my room, for which I'd reserved a king bed. Instead, I got two double beds which, as... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Mike S, Thank you for your recent stay with us and for reviewing our property. I am disappointed to hear about your experience during your recent stay. Please accept our sincerest apologies for any inconvenience the condition of the hotel/ rooms and its amenities. The feedback we receive from our valued guests, like you, enables us to target problem... More 

Yehud, Israel
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2014

this is a very good chioce for a stop over at night on the way to new york. we used it when we were on our way to new york when we wanted to enter at mornning. the hotel is clean and the rooms a large

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed October 13, 2014 via mobile

My mom loves staying at the Holiday Inn express which is why we chose to stay here. I can guarantee we will never stay here again. We arrived late to a room that was not clean. Clothing from the last guest were on the floor, beds not made, and the carpet was clearly not vacuumed all we wanted to do... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear AliG1923, Thank you for providing us with a very considerate review and thank you for staying with us. I apologize for the services and qualities that you have received which is not up to your par. Rest assured that the issues you have raised about the room conditions and the service you have received have been documented and will... More 

Wilton
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 13, 2014

First, let me say the staff is top-notch. Unfortunately the hotel is not, and that is not the fault of the people that work there. Upon arrival, we were greeted by a very courteous front desk clerk who efficiently checked us in. Then the disappointments began. The keys did not work and I returned to the front desk to have... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Apfels, Thank you for taking the time to convey your comments regarding your recent experience with us. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. Most importantly, I would like to apologize for the overall dissatisfaction you had experienced during... More 

Middleton, Massachusetts
2 reviews
4 of 5 stars Reviewed October 11, 2014 via mobile

The staff could use some better training. Two front desk people tried to activate our room key 20 times, rubbing the card onto the desk because they couldn't find the key cleaner. Naturally this process didn't worn very well and resulted in 1/2 keys working initially and 0/2 keys working the next time we needed them. Upon getting 2 new... More 

Was this review helpful? Yes
West Palm Beach, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 23, 2014

My husband chose this predictable Holiday Inn Express and Suites because it was close to the interstate and we need a wheelchair accessible environment. This hotel is beginning to look tired, scuffed, with a well-worn appearance. We were fortunate to have a sizable suite with plenty of navigating room for my power wheelchair for me, my husband and service dog.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Meriden, responded to this review

Dear Lisa K, Thank you for taking the time to review our property. I am pleased to hear that you have chosen our hotel due to it's accessible location. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to... More 

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Additional Information about Holiday Inn Express Hotel & Suites Meriden

Address: 2104 N. Broad Street, Meriden, CT 06450
Phone Number:
Location: United States > Connecticut > Meriden
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Meriden 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Hotel And Suites Meriden
Holiday Inn Express Meriden

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