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The Fox Tower

29 Norwich-Westerly Road, Mashantucket, CT 06338 (Formerly MGM Grand at Foxwoods)
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The Fox Tower
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Ranked #2 of 4 Hotels in Mashantucket
A recent review
5 of 5 stars reviewed 1 week ago
Ed F Buxton, Maine, United States
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1,004 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buxton, Maine, United States
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This place was great spacious rooms easy access to the elevator big enough for a mobility scooter to get in and out of the rooms great view .. we were on the 22nd floor and it was great clean and neat ..beautiful bathroom shower .. Even the elevators were FastLine 30 seconds to the top ... Great place

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Contributor
17 reviews 17 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We checked in on a Monday an hour after check in time. My Significant Other was treated like a King by your valet. Parking in next to a Maserati. Where he's still raving to friends , coworkers, customers, and family. Then we physically checked in at the desk, there were two older gentlemen already with guests and the young lady... More 

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Cory M, Front Office Manager at The Fox Tower, responded to this review

Good afternoon Melissa L! Please accept my apologie for the pitfalls you experienced during your recent visit. It is never our intention to put any of our guests into uncomfortable situations during their visit. I would like to assist you with your upcoming stay. Please contact me at your earliest convenience at (860)312-8759. I look forward to meeting and assisting... More 

Jackson, New Hampshire
Top Contributor
96 reviews 96 reviews
16 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Since MGM left and Foxwood took over this hotel seems to have gotten much better. The check in process was handled quicker, the staff was much friendlier and the room was comfortable and clean. I would recommend this hotel to my friends and family... now.

Was this review helpful? Yes 1
redding,ct
Top Contributor
77 reviews 77 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 1 night at the Fox Tower at Foxwoods. This was our first visit to this part of Foxwoods. The check in was very easy. We were there at 10:30 and we were going to pre-register and were told there was no need since there were a lot of rooms . Maybe because it was the Monday after Easter.We... More 

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Portsmouth, RI
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Rooms were adequate but way over priced. We could here people talking in their rooms on either side if us. Luckily we had a groupon. I would have been angry to pay full price. I have stayed in cedars and grand Pequot and they were just as nice.

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Boston, Massachusetts
Top Contributor
57 reviews 57 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We popped in for a Sunday night for our 30th wedding anniversary for a short gambling junket with no grand expectations to this former MGM Resort. I must say that I was very surprised at the result. The rooms are clean and the bed comfortable; that is all you really need when you don't intend to spend too much time... More 

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Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived an hour earlier than the normal check in but our room was ready much to my surprise. The check in process was easy and the desk clerk put us on the 19th floor letting us know that the lower floors can be noisy due to loud music, this was much appreciated. The room was clean, the bathroom was... More 

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Coventry, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We needed to escape the snow and cabin fever. It's a great hotel attached to restaurants and a casino. Lots of slot and table action to help forget the snow outside. And for those who want to get steps in it is attached to Foxwoods Casino, so walk those 10,000 steps.

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New York City, New York
Top Contributor
203 reviews 203 reviews
50 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are fine in the way that they are clean, and the bathroom was spacious. Carpets throughout the hotel are old, tired and in need of replacement. The entire place smells like smoke (outside of the room). The alarm in the room went off at 7:30am, so much for sleeping in. Housekeeping clearly could use some attention to detail.... More 

Was this review helpful? Yes 1
Cory M, Front Office Manager at The Fox Tower, responded to this review

Good morning! Thank you for your feedback. I have brought your concerns with the Housekeeping team to their Management for review. Please know that we are always assessing our entire property and updating where necessary. Thank you again for sharing your opinions. More 

Southington, Connecticut
Top Contributor
89 reviews 89 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great bathroom shower! You could tell these rooms get plenty of use. Ours was certainly clean but some of the furniture was showing its age. You would think there would be easily replaceable pieces but nah be they are waiting for an entire update? A little disappointed but was still better than most of the local hotels and blah chain... More 

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Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Mohegan sun(6)
  • Pool area(4)
  • Outdoor pool(4)
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