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The Fox Tower

29 Norwich-Westerly Road, Mashantucket, CT 06338 (Formerly MGM Grand at Foxwoods)
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The Fox Tower
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Ranked #2 of 4 Hotels in Mashantucket
A recent review
3 of 5 stars reviewed 3 days ago
Jennifer R
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1,007 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I was not impressed with the room which was supposed to be handicapped. First of all it was on 15th Floor. If for some reason there was a fire and or fire alarm how is someone supposed to get down from 15th floor especially as in my case I could not go down stairs. Thankfully there was no need. Also... More 

Was this review helpful? Yes 1
Danbury, Connecticut
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arrived early in the morning as we were spending the day at the GSpa. Front desk personel were very pleasant. Took our bags and advised they would call when the room was ready. The room was pleasant and the bed was very comfortable. Every staff member was a pleasure to interact with :)

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Southbury, Connecticut
Top Contributor
93 reviews 93 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We checked in to a very nice room. Everything was great. When we went to get into bed that night, we realized the sheets were dirty. We called the front desk who asked a dozen questions, what time did we check in - etc. and wanted to know why we didn't report the issue earlier. Well gee - How many... More 

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Buxton, Maine, United States
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was great spacious rooms easy access to the elevator big enough for a mobility scooter to get in and out of the rooms great view .. we were on the 22nd floor and it was great clean and neat ..beautiful bathroom shower .. Even the elevators were FastLine 30 seconds to the top ... Great place

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Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in on a Monday an hour after check in time. My Significant Other was treated like a King by your valet. Parking in next to a Maserati. Where he's still raving to friends , coworkers, customers, and family. Then we physically checked in at the desk, there were two older gentlemen already with guests and the young lady... More 

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Cory M, Front Office Manager at The Fox Tower, responded to this review

Good afternoon Melissa L! Please accept my apologie for the pitfalls you experienced during your recent visit. It is never our intention to put any of our guests into uncomfortable situations during their visit. I would like to assist you with your upcoming stay. Please contact me at your earliest convenience at (860)312-8759. I look forward to meeting and assisting... More 

Jackson, New Hampshire
Top Contributor
96 reviews 96 reviews
16 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Since MGM left and Foxwood took over this hotel seems to have gotten much better. The check in process was handled quicker, the staff was much friendlier and the room was comfortable and clean. I would recommend this hotel to my friends and family... now.

Was this review helpful? Yes 1
redding,ct
Top Contributor
77 reviews 77 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 1 night at the Fox Tower at Foxwoods. This was our first visit to this part of Foxwoods. The check in was very easy. We were there at 10:30 and we were going to pre-register and were told there was no need since there were a lot of rooms . Maybe because it was the Monday after Easter.We... More 

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Portsmouth, RI
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms were adequate but way over priced. We could here people talking in their rooms on either side if us. Luckily we had a groupon. I would have been angry to pay full price. I have stayed in cedars and grand Pequot and they were just as nice.

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Boston, Massachusetts
Top Contributor
58 reviews 58 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We popped in for a Sunday night for our 30th wedding anniversary for a short gambling junket with no grand expectations to this former MGM Resort. I must say that I was very surprised at the result. The rooms are clean and the bed comfortable; that is all you really need when you don't intend to spend too much time... More 

Was this review helpful? Yes 2
Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We arrived an hour earlier than the normal check in but our room was ready much to my surprise. The check in process was easy and the desk clerk put us on the 19th floor letting us know that the lower floors can be noisy due to loud music, this was much appreciated. The room was clean, the bathroom was... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Mohegan sun(6)
  • Pool area(4)
  • Outdoor pool(4)
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