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MGM Grand at Foxwoods


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29 Norwich-Westerly Road, Mashantucket, CT 06338
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Traveler Reviews

70% Recommend
3.5 of 5 stars 118 reviews
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All (118)
[ Date ] [ Rating ]
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4 of 5 stars
vacations4u 1 contribution
Jackson, New Hampshire
Jul 13, 2009 New
0/1 found this review helpful

Being in the business for more than 20 years and receiving an ARDY for Hospitality Management I know good hospitality skills when I see them. After having a challenging exchange with a staff member and being left to feel as though I had been laughed AT and not taken seriously as well as having the MGM staff person agree that... more

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4 of 5 stars
lennyMass 2 contributions
mass
Jul 12, 2009 | Trip type: Family New

Got there at 10:30 am on a Saturday room was ready...check in was quick. Got to the pool at 11:30 and there were no chairs, had to sit on the grass around the corner. Not bad once you found chairs...service was awful, only came around every 30 mins and forgot stuff. Messed up our order for food and never came... more

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5 of 5 stars
hank32 2 contributions
Orlando Florida
Jul 10, 2009 | Trip type: Couples New

Great Hotel, Awesome Location. All aspects exceeded our expectations. Only negative was the valet upon our arrival was quite rude. more

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5 of 5 stars
suzyjacuzzi 52 contributions
Boston
Jun 16, 2009 | Trip type: Family

My husband and I booked at the last minute and were able to secure a Director's Suite for a Friday/Saturday at an awesome price. We had a corner room on the 19th floor with a great view and plenty of room. Our suite was spacious and clean and the bathroom was very large with a separate jacuzzi/shower area - double... more

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4 of 5 stars
NYCitygirl79 2 contributions
Queens, NY
Jun 14, 2009 | Trip type: Couples

I surprised my boyfriend with a quick getaway to MGM Grand. We got an excellent deal on Foxwoods direct website at $74/night. I read almost every last review on here before our trip and prepared myself for what to expect. We stayed from a Sunday to a Tuesday and we didn't arrive until @ 8:30 Sunday night to check in.... more

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5 of 5 stars
awesomebillfans 5 contributions
Pittsburgh
Jun 12, 2009 | Trip type: Couples

Our initial visit to the Foxwood resort at another property was less than exciting but our stay at the MGM was great. We went to see a concert not expecting anything other than good entertainment and what we got was a fantastic visit. Everyone we encountered on the staff treated us like we were a welcome and desired guest. The... more

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2 of 5 stars
UnhappyCamperNH 1 contribution
NH
May 29, 2009 | Trip type: Couples

The hotel location, room quality and price were excellent but the customer services and problem solving skills are very poor. I have stayed many times in the other three hotels at Foxwoods without any problems. So, much to my surprise and disappoinment, my first-time stay at MGM Grand at Foxwoods was less pleasurable than expected. There was a problem with... more

Impressive
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5 of 5 stars
bubbafb 71 contributions
Greensboro,NC
May 19, 2009 | Trip type: Business

This place is impressive. A shining beacon in the midst of rural Connecticut, this overwhelming complex of casinos, hotels, bars and restaurants is top notch. Although I have been Foxwoods a few times, this is the first staying in the new MGM Grand. The lobby is not that spectacular but there was no wait to check-in on this Friday afternoon... more

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5 of 5 stars
Lorrie053 1 contribution
long island new york
May 13, 2009 | Trip type: Couples

Went for 2 nights ( sunday, mothers day and monday night) Getting there from Long Island on the cross sound ferry was much less stressful than driving the whole way. Got there at noon and was greeted nicely and our room was ready. Because it was not a busy night we were able to get a great rate on a... more

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4 of 5 stars
jette281 10 contributions
connecticut
May 9, 2009 | Trip type: Friends getaway

Me and a bunch of friends stayed here for my 21st birthday, and we were amazed at how beautiful the lobby was when we walked in. We filled up 3 standard rooms. I thought it was a good deal because they were only $150 a night, but the rooms were VERY small. They were cramped with very little room to... more

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MGM Grand at Foxwoods Address

29 Norwich-Westerly Road, Mashantucket, CT 06338