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BEST WESTERN Regent Inn

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123 Storrs Road, PO Box 258, Mansfield Center, Mansfield, CT 06250
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1 room 1 adult
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BEST WESTERN Regent Inn
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183 Reviews from our TripAdvisor Community

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Garden City, New York
Level Contributor
170 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

I was surprised by some of the negative reviews of the hotel. I mean, as a chain you know it isn't the fanciest of hotels. You get what you pay for. We were visiting UConn and found this hotel was fairly close. The staff we encountered were all smiles and friendly. The hotel seems on the new side with new... More 

Helpful?
Thank havesuitcase153
Wadsworth, Ohio
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

It is difficult to find hotels in this area of CT for some reason. My son lives nearby and I was visiting from Ohio in November for his birthday. The lobby of the hotel is misleading. We were given a room in the building across the parking lot. Not sure how that was put together. The walls are paper thin.... More 

Helpful?
Thank Sally S

Travelers are raving about these Mansfield Center hotels

Hartland, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

noisy room and entry, poor customer service, awful breakfast. Staff did not speak or understand English. No receipt offered at checkout. No extra blankets provided. No elevator visible in annex building and no luggage carts provided.

Review collected in partnership with Best Western

Helpful?
Thank Douglas W
REGENTINN, General Manager at BEST WESTERN Regent Inn, responded to this review

Dear,guest we are sorry about your visit we do tell our customer we do not have elevator and all our desk clerk were born in usa so maybe they don't speak English please use NATHAN HALE for your next visit More 

Lebanon, New Hampshire
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Basic motel accommodations with clean and spacious room. Only window opens to the Hallway and is somewhat noisy. Climate control poor. Free breakfast somewhat better than the standard motel continental fare. Clerk at check-in was new and totally screwed up our bill. The clerk in the morning was very helpful and apologetic and got it straightened out.

Helpful?
Thank nancy p
Halle (Saale), Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is nicely situated when traveling to the University of Connecticut. Only 10 min drive to the university while I could walk to the mall for shopping and food. The breakfast was great and I had a great start for the every day. The rooms were comfortable and quiet. Perfect for additional work or relaxing. All people took care... More 

Helpful?
Thank marthoffi
REGENTINN, General Manager at BEST WESTERN Regent Inn, responded to this review

Dear guest DANKE SAAN Bhikhu More 

USA
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is off the main highway so it was not easy to spot. We were happy it was close to the school. During the stay the hotel had some construction work that was in progress so the main hallways did not look that great but it did not effect our stay. We had non-smoking room and stayed one night.... More 

Helpful?
Thank Kumikoo
REGENTINN, General Manager at BEST WESTERN Regent Inn, responded to this review

Dear guest Thank you for your input and please let us know what we can do to make your future stay more enjoyable Bhikhu More 

Highlands Ranch, Colorado
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

It is a very basic hotel, there for folks visiting the area and not a destination type place but the staff is out of this world, friendly, helpful, knows your name by the 2nd day. Will definitely be there again when I have to visit my Brother in Windham or if my daughter gets her wish to go for her... More 

Helpful?
Thank Roger L
Storrs, Connecticut
1 review
5 of 5 stars Reviewed December 22, 2015

A great pace to spend a vacation with family and friends. The atmosphere is quite serene and tranquil with friendly workers and comfortable rooms. The indoor pool and hot tub are fantastic; a fun place for family. Hot breakfast in the morning puts the icing on the cake. I slept very well at night.

Helpful?
Thank lingt0ng
REGENTINN, General Manager at BEST WESTERN Regent Inn, responded to this review

Dear,Guest Thank you for your comment we truly appreciate your input so please let us know how we can make your next stay more pleasurable Bhikhu Gandhi More 

Bath, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 21, 2015 via mobile

The hotel was one of the worst I have ever stayed in. The rooms had no external windows, they looked into a corridors, as a result the rooms were dark. People smoked outside at all hours and consequently the rooms smelled of smoke. The heating unit was so loud you had to turn it off at night. Guests were also... More 

Helpful?
1 Thank Chris B
Storrs, Connecticut
1 review
5 of 5 stars Reviewed December 21, 2015

I have been here for couple times with my families before. And today I came alone and Jenilu was so kind that she gave me two secret Christmas presents. All the services are with enthusiasm. Good place to live for sure.

Helpful?
Thank LeyangShen
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