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Courtyard Hartford Manchester

Certificate of Excellence
3.0 of 5
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225 Slater St, Manchester, CT 06040
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Courtyard Hartford Manchester
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70 Reviews from our TripAdvisor Community

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Winston Salem, North Carolina
Level Contributor
270 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed December 16, 2015

I love Courtyards. They are by far my favorite chain. Reliable, reasonable with a bar; what more could you want. The only thing off putting about this facility was the musty room and thin cheap towels. Also, the Bistro/Bar has unusual opening hours so I’m not sure how useful this facility is. I’ll have to shop around next time I... More 

Helpful?
Thank Victor A
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for being a loyal Courtyard Guest and for staying with us. I apologize for falling short of your expectations. We usually receive positive comments for our rooms, from odor to the towels. If you could please contact me directly to investigate the room you were staying, that would be wonderful. My email is... More 

San DIego
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

Outstanding hotel, clean & comfortable rooms, friendly service, good location and setup to support the business traveler. The location was accessible to freeways and a good restaurant selection within two miles.

Helpful?
Thank JLGJeff
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and the time you took to review our Courtyard by Marriott in Manchester. We are delighted that you enjoyed our hospitality and the great location we are in, right next to the Buckland Hills Mall and Restaurants. Hope to see you soon back at our... More 

Philadelphia, Pennsylvania
Level Contributor
117 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 19, 2015

A group of young women basketball players stayed overnight so that we could go to U Conn to watch a basketball practice. Great location, many eateries nearby, clean facilities and friendly staff. They offered a great competitive rate to us. I would recommend to use this business.

Helpful?
Thank Mark6771
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, We are thrilled that you and your team enjoyed your stay, while visiting UConn. Your kind review is appreciated and we pride ourselves to offer competitive rates, while maintaining our excellent customer service at an amazing location. We look forward to welcoming you back soon. Have a Super-Fantastic day ... Peter Marks Area General Manager More 

Atlanta, Georgia
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 1, 2015

The hotel is nicely updated, but you can see that it is an older hotel. The bifold, tarnished gold framed mirror closet doors give away the roots. The room has a cube fridge and a mini microwave. The internet is tiered. Free is choked down or you can pay for normal internet speed. The location is decent. On a previous... More 

Helpful?
Thank darylreece
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review about our hotel. I appreciate your business and your loyalty to Marriott. I apologize for the internet speed and have contacted our provider to check the system and adjust tiers if needed, based on demand charts. As for the rooms, I agree some items are in need... More 

Fort Smith, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2015

I enjoyed my stay here. They did a great job of keeping the place kept up. The staff was very friendly and was more than happy to help with any needs that I and my other business partners had. Overall, I was very happy with the service and the hotel!

Helpful?
1 Thank JoshFS2015
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. We appreciate your business and your kind review about the Courtyard in Manchester on TripAdvisor. It is wonderful to read that our staff was providing the hospitality you come to expect from Marriott. We hope to welcome you back soon. Have a super-fantastic day ... Peter Marks Area General... More 

Easton, Pennsylvania
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 30, 2015

This Manchester hotel provides exceptional service to make every guests experience extraordinary. I was performing at the FunnyBone comedy club, which is conveniently located only 1 mile away at the Shoppes at Buckland Hills. I stay in many hotels, but this was a treat! They serve Starbucks coffee, so I was in heaven. You can enjoy craft beers, quality wines... More 

Helpful?
Thank Liz R
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and the time you took to write your extensive review. We are delighted that you love the amenities, hospitality, location and especially Starbucks at the Courtyard Manchester. It was a pleasure having you as our guest, while you performed at the Funny Bone. Hopefully we... More 

Page, Arizona
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 3, 2015

We stayed in the handicapped accessible room on first floor recently and were especially happy with the service provided by Emanuel. The ice machine and laundry, both amenities that we needed, were right across the hall. The bed and pillows were very comfortable, not the hard pillows that are frequently found in hotels. The only downside is a lack of... More 

Helpful?
Thank JOLOLO2015
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for taking the time to write your wonderful review about the Courtyard Manchester and your compliment about Emmanuel. We are truly lucky to have him. In regards to the breakfast, I concur with you that it would be nice if Courtyard as a brand would move to the free breakfast as well, but this is... More 

Los Angeles, California, United States
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 3, 2015

This hotel has a newly remodeled entry and rooms, However, the place still feels a bit dated and dingy. The staff seem a bit too busy to deal with customers. The restaurant food is ok, but very overpriced for what you get.

Helpful?
Thank Bryan G
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience on TripAdvisor. Please accept my apology that the stay was not as expected. We are working on additional upgrades at the hotel at this time. I am sorry if we seemed to busy to assist. We were indeed short staffed when you stayed and have hired already... More 

Hickory
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

We always stay here when visiting-a reliable Marriott property. Noticed in our room that our TV was placed to the side of the bed-never saw that before. Also-be warned their Starbucks closes early. Staff was most pleasant; still ONE very SLOW elevator for a 3 story property.

Helpful?
Thank Bill L
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for staying with us and for your loyalty to Marriott. I greatly appreciate that. Having said that, I apologize for the elevator speed. I contacted Schindler to investigate this further. As for the room layout, I concur with you. This is an old layout from when this hotel was designed and we hope to be... More 

Wilton, Connecticut
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 24, 2015 via mobile

I have stayed in this hotel several times. I always find it clean and comfortable. The staff is friendly. And the price is good. Its location near Buckland hills makes it very convenient for quick dining and shopping. Overall, a good place to stay in Manchester.

Helpful?
Thank David M
Peter M, General Manager at Courtyard Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and thank you for taking the time to write the review about the Courtyard Manchester on TripAdvisor. We are delighted that you enjoyed your multiples stays and I thank you for your loyalty. Your compliment about the friendliness of our team is very kind and... More 

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