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Extended Stay America - Hartford - Manchester

2.5 of 5
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340 Tolland Turnpike, Manchester, CT 06040
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1 room 1 guest
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Extended Stay America - Hartford - Manchester
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65 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
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  • All months
    (65)
  • Mar-May only
    (17)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (15)
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1 review
1 of 5 stars Reviewed June 6, 2015 via mobile

A front desk person at ESA manchester not only informs a guest incorrectly that they are grabbing more than their share of breakfast and also unprofessionally accuse them further when we made attempt to convey that she has mis-identified people and hence observations are not appropriate. She cut us and started defending herself. Not only the initial commets from her... More 

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Framingham, Massachusetts
1 review
1 of 5 stars Reviewed May 27, 2015

I checked in with two 14 year olds on Friday for the Memorial Day weekend for a soccer tournament hosted nearby. The smell was overwhelming, strong curry and oil smell. The odor was intolerable. I asked for a room change and the woman at check-in was very helpful. She provided a room key and told me to review the room... More 

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Travelers are raving about these Manchester hotels

St. Petersburg, Florida
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common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 9, 2015

This hotel has a lot of going for it, as long as you can deal with the smell of herbs and spices used in cooking. I travel extensively for my work, so the smell of cooking odors is something I am used and is really no major issue for me. Peace and quiet is important and this hotel is a... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed February 16, 2015

The room had a horrible stench,they would not let me switch to another room. They didn't even have air freshener to help cover the smell.I don't Think the internet will hook up to gaming consoles, but there was no one to help us figure it out, except another guest who had stayed there before. Still couldn't figure it out. The... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 15, 2015 via mobile

Today I check out from hotel after 3.5 months of stay..I really enjoyed the stay ,the staffs are excellent,helpful and very friendly.The most happiest thing is that my 1.5yr kid got a good company with staff David..he is too good to help us anytime with full energy ..going to miss evening time that I spend there ..keep up the good... More 

Was this review helpful? Yes 3
Portland, Maine
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

I checked in after 10 pm and was treated by a very friendly and helpful front desk staff. Apparently after hours, maybe 11 pm? There may not be someone at the desk and you have to buzz someone, good to know if your checking in late. Room was clean and nice. You have to request dishes if you want them... More 

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Boston, Massachusetts
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 10, 2014

I travel a lot and this was the first time I have ever left a hotel early due to a fault of its own. This is really a hotel room with a hot plate. The clientele here seems to be foreigners staying long term for contract work. Nothing wrong with that in and of itself. But the building can not... More 

Was this review helpful? Yes 4
Geneva, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 6, 2014

Great place, great staff! Big room equiped with a furnished kitchen, a big bathroom and a big living space. Everything is new and cleanliness is a must! The staff at the reception is friendly and caring, I felt like home! Close to restaurants, the Buckland Hills Mall, Wallmart and other stores; 15 minutes to downtown Hartford. Free parking spot. I... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 23, 2014

So I could't rate this with negative stars. One is too many. DAVID DAVID DAVID!!!! Sucks as hospitality management. Unbelievable experience, one would never believe it unless it happens to you. DAVID is a risk for this hotel chain. I checked in at 8:30PM, I am local to the hotel. I paid for the room with proper identification and a... More 

Was this review helpful? Yes 2
Ashmore, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 18, 2014

This was the first of 2 stays we had in Extended Stay America properties in a recent trip to the USA. Initially we thought it a bit odd (having to ask for the option packs of kitchen utensils etc) - its not a concept/format we've come across before. Room was comfortable and clean, although I did hear another customer complain... More 

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