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Fairfield Inn & Suites Hartford Manchester

2.5 of 5 121 Pavilions Drive, Manchester, CT 06040
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Fairfield Inn & Suites Hartford Manchester
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Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
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144 reviews from our community

Traveler rating
    61
    48
    19
    4
    12
See reviews for
54
33
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hampden, Maine
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars NEW

This was the second time we have stayed at this hotel. We knew it was conveniently located. It is next to the Buckland Hills Mall, if that is something that interests you. It was extremely cold, windy and snowy when we got there in the evening. Rob was very helpful and pleasant. We decided not to go out to eat... More 

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Washington DC, District of Columbia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not just your average reservation request but thanks to Marriott's super secret platinum phone line and the very efficient and helpful night desk staffer Rob, process went flawlessly and welcome was warm and generous. Very reassuring example of Marriott high standards even across budget brands. Unrelated to this excellent property but cannot ignore Marriott's obnoxious new corporate policy on last... More 

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Portland, Maine
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is what I expected and wanted for a one night stay while I was traveling from one point to another. The room was clean and fairly large. We had 2 comfortable beds. My husband and I made use of the pool and hot tub which were close to our room, but the locker rooms were not directly connected to... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear DHDUsa – Thank you for reviewing your recent stay at Fairfield Inn & Suites Hartford Manchester and for your kind words about our staff and hotel. I am glad to hear you found our hotel to be comfortable and our location to be convenient. I hope you will continue to look to us again next time you find yourself... More 

Hampton, Connecticut
1 review
3 of 5 stars Reviewed January 14, 2015

Before arriving at the hotel I was concerned I might need to add another room so, I called the hotel before arriving to make sure there would be enough sleeping room for 3 adults and 4 children. We were in a king suite. I spoke with John very nice told me that the couch pulled out to a full size... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear EMTMOM258, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. I'm glad to hear that our complimentary breakfast was satisfactory. However, I'm very sorry for the troubles that you had with your TV and that you did not find the cot and pull out mattresses to be comfortable. I have... More 

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

Very up to date. Clean. Great place to stay on business travel. Service is great. Staff is friendly and accommodating. Hotel is in the mall property. Can walk to the mall but need to drive on the mall property to reach restaurants, unless

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East Stroudsburg, Pennsylvania
Top Contributor
50 reviews 50 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 4, 2015

We found all of the front desk staff and manager to be very hospitable- even calling the room a bit after we arrived to see if we needed anything. There was no issues with our reservation or billing. The room was clean and we were pleasantly surprised by little touches in the bathroom (cotton swabs, nail file, makeup remover, etc.)... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Jfishfrr, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm glad that the service provided by my team and our complimentary breakfast exceeded your expectations. However, I'm terribly sorry for the problem you experienced with the mouthwash. This is completely unacceptable, and I will address it with my housekeeping staff immediately. I hope that... More 

Top Contributor
160 reviews 160 reviews
70 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 10, 2014

The Hotel is a little hard to find as others have mentioned but with a good gps it's not a problem. The rooms are always clean and comfortable and the hotel staff are very friendly and helpful. The wifi works very well and they have a great breakfast layout. It's also close to many good restaurants.

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Connecticut
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 30, 2014

Had a great night's sleep there in late September 2014. Whatever "renovations" that are mentioned in previous reviews.... are now complete and much of the hotel looks new. Great a/c units, comfortable king bed, nice breakfast, I have nothing to complain about. However, I drove by this hotel about 4 times without realizing that it is hiding in the vicinity... More 

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 8, 2014

I used to stay at this hotel very frequently. I stopped staying here because the building began falling apart and the customer service fell apart while the rising prices forced us to stay at the Hampton down the road. I chose to stay here again because they had a decent price and decided to give them another chance after 4... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear MichaelN442, Thank you for reviewing your stay at the Fairfield Inn & Suites Hartford Manchester. Please accept my sincere apologies for the level of service you received and for the problems you encountered. The renovation is finally complete and I apologize you didn't see the notice that was posted on both the hotel's and Marriott's website. I also apologize... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 8, 2014

This room vase, small, musky, in definite need of renovation. This place seems original in every aspect... It's an OLD, shady place that I'm ashamed to say I paid $90 for the night. I felt like this was a pay by the hour" kind of place. I've never actually stayed at one of those but I imagine this is exactly... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Anna C, Thank you for reviewing the Fairfield Inn & Suites Hartford Manchester. I apologize that you were not completely satisfied with your stay. I'm very confused by your comments as we just completed a renovation a few days ago and do not offer any $90 rates. I believe you may be mistaking us for a different hotel. However,... More 

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Additional Information about Fairfield Inn & Suites Hartford Manchester

Address: 121 Pavilions Drive, Manchester, CT 06040
Location: United States > Connecticut > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Hartford Manchester 2.5*
Number of rooms: 93
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Also Known As:
Fairfield Inn And Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester Hotel Manchester
Fairfield Inn Manchester
Fairfield Manchester
Manchester Fairfield Inn

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