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Fairfield Inn & Suites Hartford Manchester

2.5 of 5 121 Pavilions Drive, Manchester, CT 06040
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Fairfield Inn & Suites Hartford Manchester
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Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
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142 reviews from our community

Traveler rating
    60
    47
    19
    4
    12
See reviews for
53
32
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Any
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  • All months
    (142)
  • Mar-May only
    (24)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (25)
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Portland, Maine
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is what I expected and wanted for a one night stay while I was traveling from one point to another. The room was clean and fairly large. We had 2 comfortable beds. My husband and I made use of the pool and hot tub which were close to our room, but the locker rooms were not directly connected to... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear DHDUsa – Thank you for reviewing your recent stay at Fairfield Inn & Suites Hartford Manchester and for your kind words about our staff and hotel. I am glad to hear you found our hotel to be comfortable and our location to be convenient. I hope you will continue to look to us again next time you find yourself... More 

Hampton, Connecticut
1 review
3 of 5 stars Reviewed 1 week ago

Before arriving at the hotel I was concerned I might need to add another room so, I called the hotel before arriving to make sure there would be enough sleeping room for 3 adults and 4 children. We were in a king suite. I spoke with John very nice told me that the couch pulled out to a full size... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear EMTMOM258, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. I'm glad to hear that our complimentary breakfast was satisfactory. However, I'm very sorry for the troubles that you had with your TV and that you did not find the cot and pull out mattresses to be comfortable. I have... More 

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very up to date. Clean. Great place to stay on business travel. Service is great. Staff is friendly and accommodating. Hotel is in the mall property. Can walk to the mall but need to drive on the mall property to reach restaurants, unless

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East Stroudsburg, Pennsylvania
Top Contributor
50 reviews 50 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We found all of the front desk staff and manager to be very hospitable- even calling the room a bit after we arrived to see if we needed anything. There was no issues with our reservation or billing. The room was clean and we were pleasantly surprised by little touches in the bathroom (cotton swabs, nail file, makeup remover, etc.)... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Jfishfrr, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm glad that the service provided by my team and our complimentary breakfast exceeded your expectations. However, I'm terribly sorry for the problem you experienced with the mouthwash. This is completely unacceptable, and I will address it with my housekeeping staff immediately. I hope that... More 

Top Contributor
160 reviews 160 reviews
70 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 10, 2014

The Hotel is a little hard to find as others have mentioned but with a good gps it's not a problem. The rooms are always clean and comfortable and the hotel staff are very friendly and helpful. The wifi works very well and they have a great breakfast layout. It's also close to many good restaurants.

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Connecticut
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 30, 2014

Had a great night's sleep there in late September 2014. Whatever "renovations" that are mentioned in previous reviews.... are now complete and much of the hotel looks new. Great a/c units, comfortable king bed, nice breakfast, I have nothing to complain about. However, I drove by this hotel about 4 times without realizing that it is hiding in the vicinity... More 

Was this review helpful? Yes 1
Rochester, New York
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 8, 2014

I used to stay at this hotel very frequently. I stopped staying here because the building began falling apart and the customer service fell apart while the rising prices forced us to stay at the Hampton down the road. I chose to stay here again because they had a decent price and decided to give them another chance after 4... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear MichaelN442, Thank you for reviewing your stay at the Fairfield Inn & Suites Hartford Manchester. Please accept my sincere apologies for the level of service you received and for the problems you encountered. The renovation is finally complete and I apologize you didn't see the notice that was posted on both the hotel's and Marriott's website. I also apologize... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 8, 2014

This room vase, small, musky, in definite need of renovation. This place seems original in every aspect... It's an OLD, shady place that I'm ashamed to say I paid $90 for the night. I felt like this was a pay by the hour" kind of place. I've never actually stayed at one of those but I imagine this is exactly... More 

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Anna C, Thank you for reviewing the Fairfield Inn & Suites Hartford Manchester. I apologize that you were not completely satisfied with your stay. I'm very confused by your comments as we just completed a renovation a few days ago and do not offer any $90 rates. I believe you may be mistaking us for a different hotel. However,... More 

Fort Worth, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014 via mobile

I've stayed at this particular Fairfield Inn every single time I'm in Connecticut; which equates to 6 times a year. Because my family lives in Manchester, Connecticut area, I frequent the hotel with my son. My child is a teenager; so having a mall directly across the parking lot is a plus. In the past, we've always been very pleased... More 

Was this review helpful? Yes 3
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Selina K, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. Please accept my sincere apologies that the construction caused any inconvenience during your stay. We are working hard to ensure that guests are not effected in any way. but we came up short. I'm also sorry that you were not made aware of it... More 

Mountain Home, Arkansas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

We stayed here for 8 nights for family visit and college graduation. Construction was underway. The housekeeping staff felt that since we were staying more than one night they weren't obliged to service our room. It was necessary to request housekeeping daily. The breakfast was above average. The staff accommodating. I agree with the other reviewers re: the night staff.... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Robert G, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm pleased to hear you enjoyed our complimentary breakfast. Please accept my apologies that our service was less than exceptional. This issue has been addressed with my housekeeping and night staff to ensure that future guests do not have the same experience. I hope... More 

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Additional Information about Fairfield Inn & Suites Hartford Manchester

Address: 121 Pavilions Drive, Manchester, CT 06040
Location: United States > Connecticut > Manchester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Hartford Manchester 2.5*
Number of rooms: 93
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Also Known As:
Fairfield Inn And Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester Hotel Manchester
Fairfield Inn Manchester
Fairfield Manchester
Manchester Fairfield Inn

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