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Fairfield Inn & Suites Hartford Manchester

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121 Pavilions Drive, Manchester, CT 06040
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Fairfield Inn & Suites Hartford Manchester
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Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
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148 reviews from our community

Traveler rating
    62
    49
    21
    4
    12
See reviews for
55
34
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Huntersville, North Carolina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a standard Fairfield Inn that is in good condition, but it is very close to I-84. So close that we could hear the traffic all night long. Also, the thermostat for the HVAC must have been inaccurate as we set it for 68 degrees and were overheated all night.

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear JeffP2, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. It is always our goal to impress our guests, and I'm sorry to hear that we came up short. I have shared your comments with my maintenance staff to ensure that everything is working properly. I hope that you will... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel was renovated a few years ago and everything still looks clean and new. The location is very practical next to a big mall and highway entrance (84). The best part about staying here is the staff; they were always friendly and ready to help. They really made for a great experience.

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Hyderabad, India
Contributor
20 reviews 20 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times, the last one being in March, 2015 for 10 nights on a business visit. All my stays have been pleasant and uneventful. Located right opposite the mall, you will never get bored, if you love shopping or even exploring new things. Ask for a room in the 2nd floor facing the mall.... More 

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Boston, Massachusetts
Top Contributor
72 reviews 72 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

although it was in a big mall (which we didn't realize) and the hotel was full of young girls, the hotel was quiet...we had nice rooms, clean with no surprises. Breakfast persons were great, very kind, and breakfast was good.

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Nags48, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm glad that you found our hotel to be clean and quiet. I'm also pleased to hear that you enjoyed our complimentary breakfast and found our staff to be great. It is always our goal to impress our guests and we hope that we can... More 

Hampden, Maine
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 1, 2015

This was the second time we have stayed at this hotel. We knew it was conveniently located. It is next to the Buckland Hills Mall, if that is something that interests you. It was extremely cold, windy and snowy when we got there in the evening. Rob was very helpful and pleasant. We decided not to go out to eat... More 

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Washington DC, District of Columbia
Top Contributor
78 reviews 78 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 8, 2015

Not just your average reservation request but thanks to Marriott's super secret platinum phone line and the very efficient and helpful night desk staffer Rob, process went flawlessly and welcome was warm and generous. Very reassuring example of Marriott high standards even across budget brands. Unrelated to this excellent property but cannot ignore Marriott's obnoxious new corporate policy on last... More 

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Portland, Maine
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is what I expected and wanted for a one night stay while I was traveling from one point to another. The room was clean and fairly large. We had 2 comfortable beds. My husband and I made use of the pool and hot tub which were close to our room, but the locker rooms were not directly connected to... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear DHDUsa – Thank you for reviewing your recent stay at Fairfield Inn & Suites Hartford Manchester and for your kind words about our staff and hotel. I am glad to hear you found our hotel to be comfortable and our location to be convenient. I hope you will continue to look to us again next time you find yourself... More 

Hampton, Connecticut
1 review
3 of 5 stars Reviewed January 14, 2015

Before arriving at the hotel I was concerned I might need to add another room so, I called the hotel before arriving to make sure there would be enough sleeping room for 3 adults and 4 children. We were in a king suite. I spoke with John very nice told me that the couch pulled out to a full size... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear EMTMOM258, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. I'm glad to hear that our complimentary breakfast was satisfactory. However, I'm very sorry for the troubles that you had with your TV and that you did not find the cot and pull out mattresses to be comfortable. I have... More 

Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015 via mobile

Very up to date. Clean. Great place to stay on business travel. Service is great. Staff is friendly and accommodating. Hotel is in the mall property. Can walk to the mall but need to drive on the mall property to reach restaurants, unless

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East Stroudsburg, Pennsylvania
Top Contributor
56 reviews 56 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 4, 2015

We found all of the front desk staff and manager to be very hospitable- even calling the room a bit after we arrived to see if we needed anything. There was no issues with our reservation or billing. The room was clean and we were pleasantly surprised by little touches in the bathroom (cotton swabs, nail file, makeup remover, etc.)... More 

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TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Jfishfrr, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm glad that the service provided by my team and our complimentary breakfast exceeded your expectations. However, I'm terribly sorry for the problem you experienced with the mouthwash. This is completely unacceptable, and I will address it with my housekeeping staff immediately. I hope that... More 

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