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Fairfield Inn & Suites Hartford Manchester

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121 Pavilions Drive, Manchester, CT 06040
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Fairfield Inn & Suites Hartford Manchester
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Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
Fairfield Inn & Suites Hartford Manchester
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150 reviews from our community

Traveler rating
    62
    49
    23
    4
    12
See reviews for
56
34
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (26)
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Room was small, hotel needed an update, and the breakfast was exactly the same defrosted offerings each day. It was impossible to make the room dark enough for comfortable sleeping. The temperature was difficult to adjust for comfort. The hotel was noisy.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Gail E, Thank you for your review. I'm sorry to hear that our hotel did not meet your expectations. We strive to give our guests an exceptional experience, but we came up short this time. I hope that you will allow us another chance to impress you on your next trip to the area. Sincerely, Chellen C. General Manager More 

Kettering, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Thieves a typical run of the mill chain, no frills hotel but that is reflected in the price which was good. In saying that, the hotel and our room was clean and the staff were helpful when needed. I was voting family in the area and this hotel served a purpose

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear InishowenGal, Thank you for reviewing the Fairfield Inn & Suites Hartford Manchester. I'm pleased to hear you found our staff helpful and our hotel clean. However, we strive to impress our guests, and I'm sorry we came up short. We do hope that we will have another chance to impress you should you find yourself back in the area.... More 

Huntersville, North Carolina
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 12, 2015

This is a standard Fairfield Inn that is in good condition, but it is very close to I-84. So close that we could hear the traffic all night long. Also, the thermostat for the HVAC must have been inaccurate as we set it for 68 degrees and were overheated all night.

Was this review helpful? Yes 2
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear JeffP2, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. It is always our goal to impress our guests, and I'm sorry to hear that we came up short. I have shared your comments with my maintenance staff to ensure that everything is working properly. I hope that you will... More 

1 review
5 of 5 stars Reviewed April 12, 2015

The hotel was renovated a few years ago and everything still looks clean and new. The location is very practical next to a big mall and highway entrance (84). The best part about staying here is the staff; they were always friendly and ready to help. They really made for a great experience.

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Hyderabad, India
Contributor
20 reviews 20 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2015

I have stayed at this hotel many times, the last one being in March, 2015 for 10 nights on a business visit. All my stays have been pleasant and uneventful. Located right opposite the mall, you will never get bored, if you love shopping or even exploring new things. Ask for a room in the 2nd floor facing the mall.... More 

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Boston, Massachusetts
Top Contributor
72 reviews 72 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 1, 2015

although it was in a big mall (which we didn't realize) and the hotel was full of young girls, the hotel was quiet...we had nice rooms, clean with no surprises. Breakfast persons were great, very kind, and breakfast was good.

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear Nags48, Thank you for your review of the Fairfield Inn & Suites Hartford Manchester. I'm glad that you found our hotel to be clean and quiet. I'm also pleased to hear that you enjoyed our complimentary breakfast and found our staff to be great. It is always our goal to impress our guests and we hope that we can... More 

Hampden, Maine
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 1, 2015

This was the second time we have stayed at this hotel. We knew it was conveniently located. It is next to the Buckland Hills Mall, if that is something that interests you. It was extremely cold, windy and snowy when we got there in the evening. Rob was very helpful and pleasant. We decided not to go out to eat... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
83 reviews 83 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 8, 2015

Not just your average reservation request but thanks to Marriott's super secret platinum phone line and the very efficient and helpful night desk staffer Rob, process went flawlessly and welcome was warm and generous. Very reassuring example of Marriott high standards even across budget brands. Unrelated to this excellent property but cannot ignore Marriott's obnoxious new corporate policy on last... More 

Was this review helpful? Yes
Portland, Maine
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2015

This is what I expected and wanted for a one night stay while I was traveling from one point to another. The room was clean and fairly large. We had 2 comfortable beds. My husband and I made use of the pool and hot tub which were close to our room, but the locker rooms were not directly connected to... More 

Was this review helpful? Yes
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear DHDUsa – Thank you for reviewing your recent stay at Fairfield Inn & Suites Hartford Manchester and for your kind words about our staff and hotel. I am glad to hear you found our hotel to be comfortable and our location to be convenient. I hope you will continue to look to us again next time you find yourself... More 

Hampton, Connecticut
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2015

Before arriving at the hotel I was concerned I might need to add another room so, I called the hotel before arriving to make sure there would be enough sleeping room for 3 adults and 4 children. We were in a king suite. I spoke with John very nice told me that the couch pulled out to a full size... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Fairfield Inn & Suites Hartford Manchester, responded to this review

Dear EMTMOM258, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Hartford Manchester. I'm glad to hear that our complimentary breakfast was satisfactory. However, I'm very sorry for the troubles that you had with your TV and that you did not find the cot and pull out mattresses to be comfortable. I have... More 

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