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Residence Inn Hartford Manchester

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201 Hale Road, Manchester, CT 06042
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Residence Inn Hartford Manchester
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Residence Inn Hartford Manchester
Residence Inn Hartford Manchester
Residence Inn Hartford Manchester
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130 reviews from our community

Traveler rating
    73
    34
    13
    8
    2
See reviews for
47
16
6
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Marietta, Georgia
Top Contributor
118 reviews 118 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights while in the area for business. The hotel is located in a convenient location, within a mile of I-84. There are many restaurants and shopping nearby. I ended up with a 2 bedroom suite. Each bedroom had its own bath and a fairly large tv. The bed was comfortable, but was not overwhelming. The... More 

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to write an extensive review of the hotel. I am delighted that you liked our hotel and the amenities. I concur that some of our rooms are still dated, but I am happy to report that we are half way completed from our multi-million... More 

Saco, Maine
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a 1 bedroom suite and the bedroom was very drafty. There was only 1 thermostat in the living room and it didn't seem to work properly. The bedroom got pretty chilly at night even though we had temp set to 72. I was freezing when getting out of the hot shower. It would be nice to have some... More 

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and your review on TripAdvisor. Through feedback like yours, are we able to improve our hotel. As you may know, the hotel is currently undergoing a multi-million dollar renovation, which will address all the room design issues and bring us current. In addition I had... More 

1 review
5 of 5 stars Reviewed March 9, 2015 via mobile

I come to the Residence Inn every two weeks from NYC to visit my daughter. Every time I come, Mike is at the desk, he is very polite and always gives Anila a coloring book and crayons... She loves it. The team is amazing, all of you. Thanks.

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for your loyal repeat business. We are delighted to read about your wonderful experience. I will be certain to personally recognize Michael for the great hospitality he displayed towards you and Anila. He loves his work and we are lucky to have such a great associate. Thank you for your business and we are looking... More 

Naugatuck, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015

It was very good hotel: clean, nice, very convenient for family. It was Sarah who helped us checking in and Mike helped us checked out. Very nice people they were! Also the free breakfast povided more and better choices than we've expected from service of this kind from most hotels. The last but not the least: it located in shopping... More 

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, We are delighted that you enjoyed your stay so much at our Residence Inn, from the delicious breakfast to the hospitable team. Our convenient location is truly an asset and keeps shopping & entertainment at your fingertips. I appreciate your business and thank you for taking the time to share this with your fellow travelers. We hope... More 

Nashua, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

When you need or have to be away from home, this is a great place to go. The hotel is conveniently located to everything in the area. The rooms are great, the hotel is well kept and the staff is very friendly and eager to help. Michael, at the front desk, always has a smile on his face and goes... More 

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to write your review on TripAdvisor about the Residence Inn Manchester. I am dedlighted that you enjoyed your stay with us and will be certain to recognize Michael for her outstanding hospitality. We stride to make every guest feel home and it is wonderful... More 

Nahant, Massachusetts
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2015

Great property and great business stay. My suite was clean, spacious and had a lovely fireplace. Great location: close to many restaurants and shopping. Look forward to visiting again while on business.

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. We appreciate your business and thank you for the time you took to write your nice review. It is wonderful to read that you enjoyed your stay and our location, with ample shopping and restaurants. We look forward to welcoming you back soon. Have a super-fantatsic day ... Peter... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2015

I actually stayed in December 2014 and again in January 2015. My overall opinion of the hotel and staff is phenomenal! From the moment I arrived until I left, I was treated with nothing but respect and positivity. I was extremely impressed with the customer service provided to me by Sara and Steph! They both deserve a raise! I only... More 

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for your super nice compliment about the service you experienced from Sarah and Stephanie. We are delighted that you enjoyed your stay and thank you for your business. In case you did not hear, we are undergoing a multi million dollar renovtion this summer, to bring the rooms up to par with our... More 

CT
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 14, 2015

Stayed in a suite for a month due to a house fire and we could not have been more pleased. I am very particular when it comes to cleanliness and even the corners of the elevator floors were spotless! The staff always acknowledges you upon entering and leaving. The breakfast buffet was exceptional and the woman maintaining the food station... More 

Was this review helpful? Yes 2
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and the time you took to write your kind review. I am sorry about the cicumstances of your stay, but am delighted how well it turned out. Your kind feedback about our cleanliness and our passion for hospitalty are a great compliment. We are working... More 

Ellington, Connecticut
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

We were relocating from out of state and had to stay over 2 months in a hotel. We also have a dog. RI was very accomodating and gave us a great rate for an extended stay. They even have doggie biscuits at the desk. They take care of the dishes in the kitchen area and even provide shopping services. We... More 

Was this review helpful? Yes 1
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us, while relocating to the area. We know how stressful these times can be and are delighted that you found our hotel to be the perfect place to stay. I thank you for your kind comments about the hotel and the team. It is delightful to know, that even you... More 

Colchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2014

Very good stay for a business trip.Staff very polite and nothing was a problem.As a sole female traveller I was very comfortable staying here and would have no hesitation to stay here again Very good all round stay

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. I appreciate your business and your very kind review on TripAdvisor. We are delighted that you enjoyed your stay and hope to welcome you back soon. Your compliments about our friendly and hospitable staff are very much appreciated. Have a super-fantastic day ... Peter Marks Area General Manager More 

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