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Residence Inn Hartford Manchester

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201 Hale Road, Manchester, CT 06042
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Best prices for: 1 room 1 guest
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Residence Inn Hartford Manchester
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Residence Inn Hartford Manchester
Residence Inn Hartford Manchester
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140 Reviews from our TripAdvisor Community

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Traveler rating
    79
    36
    14
    9
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Polish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (30)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (22)
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Nahant, Massachusetts
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was exceptionally clean and impeccably maintained. My Suite was clean and very spacious. All staff members were highly professional, friendly and most willing to assist with any request. A special thank you to Ana Maria--Housekeeping Extraordinaire. Look forward to visiting again when I return to the Hartford area.

Was this review helpful? Yes
Millstone, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

The staff here is ALWAYS friendly, courteous and professional. I spend time here almost every week and Mike, Gloria, Stephanie and Sara act as though they are greeting and receiving a guest into their home. The woman in the kitchen (I forgot her name) is always friendly and accomodating. She even let me me borrow her phone charger ovenight! Now... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great spacious rooms & service. Gloria, Sara and Stephanie were very welcoming and helpful in getting my little family situated. Which I am especially thankful for since I have two little ones they made us feel right at home. The morning breakfasts are amazing. So much variety and ready to go. Ana Maria was always giving me a helping hand... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here for 5 nights. Very comfortable suite with free wi-fi & a fully equipped kitchen, sofa, working desk, bathroom & Bed. TGI Friday & Mashalls Mall are just within walking distance from the hotel. The free breakfast buffet was just on the average only.

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with. I appreciate your business. We are happy that our convenient location met your travel needs and that you enjoyed our newly renovated accommodations. We are looking into upgrading our breakfast buffet as a brand, so please stay tuned for some new items and change to come. Hope to welcome you... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

A extremely nice extended stay hotel. The desk help is the best. I especially think that Gloria and Hope are excellent. My one and only complaint is about the evening reception. It is not up to par with other residence inns.

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Ms. Grissinger, Thank you so much for taking the time to write your kind review about our wonderful Residence Inn and the amazing staff we have. We are delighted that Gloria and Hope made your stay special and appreciate your business. Having said that, could you please contact me directly to elaborate more on the Evening In The Mix... More 

Oxford, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Convenient to pretty much anything and everything! Pictures on website and layout were much smaller than depicted online, but bed and sofa bed were very comfortable. Large grassy area to walk the dogs and unlike a lot of other dog friendly facilities the guests here actually picked up after their pets - big plus!! Only issues: broken/chipped drinking glass in... More 

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you very much for staying with us. It is very much appreciated that you took the time to review our hotel on Trip Advisor. Having said that, please accept my apology for the broken items in your room. Both have been resolved since. As for the pictures online, we just completed the photo shoot for our... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We reserved a one bedroom suite using Marriott Reward Points. We asked for an upper floor suite but were given a first floor suite because the hotel was "completely booked up" despite the fact reservations were made almost a month in advance. Our friends advised us, and we also found out, that when you use reward points, you are given... More 

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for staying with. I apologize that your experience at the hotel was less than what you have come to expect from Marriott. There are some comments on your survey that confused me, as we do not have ice machines at the Residence Inn. Was your comment about your friends experience directed towards our hotel? As... More 

Manchester, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

I am having a great time here! Very comfortable living, breakfast is delicious, and the staff is very sweet. Gloria, Hope, Ana Maria, Dalila are always friendly and welcoming! Dont stay anywhere else!

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, Thank you for your business. I appreciate you taking the time out of your day to share your stay experience on TripAdvisor. My team and I are equally delighted that you pointed them out for their great hospitality. It is a wonderful to get affirmation of our efforts to provide service so memorable, our guests tell stories... More 

NYC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this hotel for many years. The rooms are great. Beds are comfortable and the rooms have everything you will need. The people who work there are the best!!! Everyone is friendly and accommodating. There is no where better!! I compare all hotels to this one!

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Valued Guest, I appreciate your loyalty to our hotel and thank you for sharing your wonderful stay experiences with fellow travelers here on TripAdvisor. The team is very appreciative of your kind words, as they strive hard every day to make every guest stay experience uniquely satisfying. It is great to know we exceeded with you. We are looking... More 

Patras, Greece
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

I stayed 6 nights, the room / apartment was very big, kitchen fully equipped with dish washer, microwave and fridge, a large office desk, a living room with a large TV, separately the bedroom with a very comfortable bed and a large TV! The staff was more than kind, professionals and so polite, I enjoyed the breakfast so much and... More 

Was this review helpful? Yes
Peter M, General Manager at Residence Inn Hartford Manchester, responded to this review

Dear Values Guest, Thank you very much for staying with us. I appreciate your business and am delighted that you took the time to write your kind review on TripAdvisor. The team thanks you for the nice comments about their professionalism and their hospitality. Our location right along a vast variety of shopping, dining and entertainment is truly an asset... More 

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