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Hampton Inn & Suites Hartford-Manchester

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1432 Pleasant Valley Road, Manchester, CT 06042
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Hampton Inn & Suites Hartford-Manchester
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Hampton Inn & Suites Hartford-Manchester
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277 reviews from our community

Traveler rating
    179
    72
    22
    2
    2
See reviews for
113
49
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88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cornelia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

And the general manager doesn't care. I'm still waiting for a call back, but I won't hold my breath. Fortunately, that's what credit card disputes are for. There were a bunch of very loud college students there - that isn't the hotel's fault. If you stay here, plan on eating breakfast elsewhere.

Review collected in partnership with Hampton

Was this review helpful? Yes
HFDMCT_GM, General Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

We appreciate you sharing your concerns with us. I apologize for any inconvenience you experienced during your stay, and will personally reach out to discuss this matter further. We are aware of your situation, and were under the impression that the third party had found a resolution for you. The MOD you spoke with was assured by this third party... More 

Ithaca, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel, the room was very spacious and most importantly clean. The best part was how friendly the staff was, however. We had a very poor experience with a hotel the night before, and coming to the Hampton and having every single employee of the establishment give us a genuinely happy smile made a world of difference... More 

Was this review helpful? Yes
HFDMCT_GM, General Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

Thank you for taking the time to share your experience at our hotel. We are thrilled that you felt our level of service and cleanliness was worth sharing. It is our aim to ensure that each guest enjoys themselves and feels well taken care of during their stay with us. I look forward to meeting you the next time you... More 

Beverly, Massachusetts
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

If your primary need is a very quiet room to sleep soundly in a comfortable bed close to Hartford, then this is your place. Our family was there for the Trinity College graduation of our oldest son and we booked two rooms. We all had the best sleep we've had in a while. The cost was half the price of... More 

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HFDMCT_MGMT, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

Thank you for stopping by and sharing your review, and congratulations to your son. What an exciting time for you and your family! For the value, our hotel is next to none. Our location is among the best in Hartford county, and great for both leisure and business travelers. Our daily complimentary breakfast changes every day, but is sure to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We visited during my son's graduation from UConn. The hotel is near the Buckland Hills Mall and very close to Olive Garden and burger restaurant next door. Extremely clean rooms, pool, wifi and complimentary breakfast

Review collected in partnership with Hampton

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HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

Although you mentioned the Marriott, we believe this review was meant for our Hilton location. Congratulations to your son on his recent accomplishment at UConn-Go Huskies! It sounds like you were able to enjoy our friends next door at Artisanal Burger Company, who recently opened their outdoor patio, which is always a great time. I’m glad you were able to... More 

Columbus, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This location of Hampton Inn is staffed by friendly and helpful staff. The location is close to good shopping and restaurants. We stay here every time we visit family, which is about every other month. We have never encountered a problem that the staff did not deal with effectively and willingly.

Review collected in partnership with Hampton

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HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

We appreciate you wonderful feedback, and for taking the time to share your recent experience. We agree that our location is next to none. There is so much to do in Manchester, CT! Your 100% satisfaction is our main goal, and we look forward to seeing you soon when you next visit your family. Please let us know if we... More 

Connecticut
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose a Hampton Inn as one chooses a chain restaurant : you know what you're getting. The hotel was attractive, the room super clean and comfortable, and came with a pretty awful breakfast (I don't go there to dine). In an area of relentless big box stores and urban blight, the desk clerk understood our dismay and directed us... More 

Was this review helpful? Yes
HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

Thank you so much for stopping by and letting us know about your recent stay. It sounds like you enjoyed your time in the area! Manchester, CT is surrounded by just about anything you can think of. From great shopping and restaurants, to quiet walks and parks along the river, you’ll always have something to do! 100% satisfaction is our... More 

Weston, Maine
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon arrival the front desk staff met you with a smile and during my stay all staff met you with a smile and greeting. Rooms were very clean and comfortable. I felt like I was being treated like a special guest of the hotel and that felt nice,

Review collected in partnership with Hampton

Was this review helpful? Yes
HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

We appreciate your feedback and for choosing our Manchester, CT Hampton Inn location for your hotel accommodations. All of our guests are very important to us, and we thrive for 100% satisfaction with everyone. I’m thrilled to know we reached this with you, and we look forward to seeing you again in the very near future. Mike Assistant General Manager More 

Ocala, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overall this property has it all. From the check-in desk to cleaning personnel. They go beyond the word "friendly" by just being an understanding bunch of good people. Up until last year my husband and I have stayed here for the past 5 years. It is convenient to the I-84 & I-384, I-291 to I-91 corridors. It is close to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

Thank you for stopping by and sharing your experiences with the Trip Advisor community. The team here works very hard to ensure a welcoming environment for all our travelers. Our location, I agree is very convenient. Hopefully in your travels, you’ve been able to visit Evergreen Walk, the local outdoor shopping mall, as well as the many great restaurants including... More 

St. George N.B., Canada
1 review
5 of 5 stars Reviewed April 15, 2015

This hotel is centrally located and easy to find. This was the third time we have stayed and the staff were very helpful and courteous. We enjoyed the large breakfast room and the numerous options we had for breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

We appreciate you stopping by and sharing such a fantastic review of our property. We will be sure to look out for your fourth visit, and make it as memorable is the previous ones. Hopefully you were able to enjoy some of our other great amenities besides our daily complimentary breakfast, including our 24 hour business and fitness centers. We... More 

Marlborough, United States
1 review
5 of 5 stars Reviewed April 15, 2015

Room was clean and comfortable; breakfast was good; personnel was pleasant and friendly. What more can one ask? Location is convenient to restaurants and shopping! Next time we are in the area for a family function, we will certainly stay at the Hampton Manchester Connecticut.

Review collected in partnership with Hampton

Was this review helpful? Yes
HFDMCT_AGM, Manager at Hampton Inn & Suites Hartford-Manchester, responded to this review

It sounds like we will be seeing you again soon, and we can’t wait! Our team works very hard to provide 100% satisfaction, and love hearing reviews like these knowing they’ve achieved it. Our convenient location starts right next door with a great restaurant, Artisanal Burger Company. Past that is great shopping and easy access to all major Connecticut highways.... More 

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