I want to preface this by saying that we are typically not high maintenance people. We just expect something clean and decent and people to be nice for $200/night.

My husband and I were town for a family wedding. Most folks were at the Madison Beach Hotel but that booked up quickly so I looked online for other options. One of the options on the wedding invitations listed the Comfort Inn in Guilford- which I disregarded because we really wanted to stay "in town".

In any case, we arrived at 4:30pm on Friday and had to call inside to have them unlock the door for us. We were then greetly very rudely and when I said that I felt like I was intruding, she told me that check in was at 4 and that we "were late". She also said that if we wanted to wait for the manager, we could be check in instead by the manager. I don't even understand that response. She then told us our reservation had been crossed out and I tried to explain that I had called mid... more