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Litchfield Inn

432 Bantam Road Rt 202, P. O. Box 798, Litchfield, CT 06759
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Litchfield Inn
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Litchfield Inn
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145 reviews from our community

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Montréal, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Did the Boarding school tour in the neighbourhood so we actually stayed one night at The Litchfield, during an intense winter blizzard, an regardless of conditions and weather, we were received warmly , the restaurant was generous, the hotel staff pleasant and our stay very restful and relaxing.

Was this review helpful? Yes
Watertown, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I celebrated our birthday's with a quick late winter getaway this past weekend. We only live 30 minutes from Litchfield, but wanted to escape a bit, enjoy the local vineyards and restaurants and not worry about laundry, the kids, the dog, etc. I saw the price of the room was only $99 and thought, well, how good... More 

Was this review helpful? Yes 1
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback and we are very excited to hear back the great feedbacks of our newly remodeled rooms. Being close to the Inn, we definitely want you to visit us again and experience different rooms with a unique ambiance and Theme. As for your feedback on the public bathrooms, we do have that on our project... More 

Fairfield, Connecticut
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 16, 2015

Although the pictures of the place are very charming and romantic, what you see is not what you get!! We went there for Valentine's day, anticipating a romantic, cozy weekend. We made our reservation by phone and was told there was a Valentine Day package which included a room with a fire p[lace and dinner for a set amount. When... More 

Was this review helpful? Yes 5
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for writing your feedback but it is to our utmost surprised that after trying to accommodate you, make you comfortable, offer best discount and all compliments, we get to read your feedback in such a manner. The valentine's night dinner and room stay was offered as a package and it was made very clear at check in... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

The rooms look nice however there was no hot water for the shower, you can hear everything through the walls and it smelled of smoke in the hallways. There also were children out in the hallway running around screaming. If you are looking for a romantic stay with your significant other like I was, I would not recommend it.

Was this review helpful? Yes 1
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback and we do apologize the inconvenience of hot water due to the severity of the weather which was a major hindrance. Our technical company was immediately called and later the issue was fixed. The hallway was smelling with the smoke because one of the insensitive guests were smoking in the hallway and was objected... More 

Latham, New York
1 review
5 of 5 stars Reviewed February 3, 2015

Met to ski with my daughter and her friend. Very welcoming staff, fun bar/restaurant, super nice room. Would def stay here again. Looks like it would be a great place to stay in summer too. used daughter's credit card to hold room and changed to my card upon checking out. Front desk took time to make sure charges were correct.... More 

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Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback and we glad that you and your family enjoyed your stay. we look forward to have you again. thanks More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 23, 2015

My 13 year old son and I spent one night here. I had reserved two rooms with one queen bed per room. When we arrived, I was given one room with two queen beds. The front desk clerk was confused when I informed him that the reservation was incorrect. I went back into my emails and found the confirmation email... More 

Was this review helpful? Yes
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback and we appreciate your suggestions. We will definitely incorporate your suggestions. We are happy that the trainee who wasn't too sure as being new was able to make you comfortable and your son enjoyed the new renovated room as well. We are working on making the breakfast more enjoyable and next visit of yours... More 

NY, USA
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 18, 2015

Every year we go skiing in this area and we always choose to stay at the Litchfield Inn. We absolutely love the property, the rooms and everything. This year we took our entire family with young kids and rented 7 rooms. Everything was wonderful as usual - however when we came back home we found that we had been charged... More 

Was this review helpful? Yes
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, We are quite surprised to see your review about us as their some confusion in the charges and the entire amount was refunded to your credit card. Your review seems to be misguiding and untrue. We have always tried to offer best of our services but in case of any flaws, the issues are addressed and resolved in... More 

zanesville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 15, 2015

I have spent a week at this facility. I picked this because there are not a lot of choices in the Torrington/ Litchfield area. My room had not been swept since I had checked in. I told the front desk one evening and the next day when I returned to my room, it still had not been swept. I made... More 

Was this review helpful? Yes
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback. We extend our sincere apologies for not making your stay as expected. We tried our level best to assist you whenever their was any issues addressed right away. We try to accommodate complimentary early check ins as far as possible. The rooms are not picked up by Housekeeping until 11am which is our standard... More 

Norwich, Connecticut
2 reviews
5 of 5 stars Reviewed January 12, 2015

We stayed here after skiing at Mohawk mountain for our 1st anniversary. The room was nicer than most hotel rooms (especially for only $89!). They gave us late checkout (12:30) since we stayed for the brunch, which was delicious and came with a free mimosa! The manager was so sweet and chatted with us a bit. she even had cake... More 

Was this review helpful? Yes
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback and we are all overwhelmed with your appreciation. It was a pleasure to have you with us.We definitely look forward to your next visit and will ensure a great experience once again. Thanks More 

Top Contributor
92 reviews 92 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 9, 2015 via mobile

We have been here in past NYE because of the dinner, dancing, and room package. This place is under new ownership. They are doing a fantastic job. But it needs work. First, the staff was not well trained. It's NYE, and it took asking 3 different waiters to finally get a drink. People just kept disappearing! The rooms, which are... More 

Was this review helpful? Yes
Jessie A, General Manager at Litchfield Inn, responded to this review

Dear Guest, Thanks for your feedback. We really appreciate your review and will definitely work on the areas which needs improvement. The newly remodeled phase is in progress and we have already accomplished more than 60% of the renovation. The units have been disconnected due to the same reason. We will get back very soon and I am sure your... More 

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