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All 10 Hartford hotels

Holiday Inn Express Hartford-Downtown

2.5 of 5 Hotel   |   440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
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Holiday Inn Express Hartford-Downtown
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Ranked #6 of 10 hotels in Hartford
A recent review
5 of 5 stars Reviewed December 18, 2013
SM510 Spring Lake, Michigan
  • Reviews (125)
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  • Room tips (31)
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125 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Holiday Inn Express Hartford-Downtown
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Spring Lake, Michigan
Top Contributor
91 reviews 91 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 18, 2013 via mobile

This hotel is located just across the street from Union Station. If you take the Bradley Flyer bus for $1.30 from the airport, instead of a $45 cab ride, you are just steps away. The staff at the desk, especially Ilanya, were all friendly and very helpful. We asked for a view of the capitol and were given a great... More

Was this review helpful? Yes 1
Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 15, 2013

* * This place is in a good location, but there was no wifi and there business center wasn't working either. Later on, there was only one person at the front desk and the lady was rude. When I checked in the younger african am woman was very nice and the older man was very nice too. But the older... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Dear marilyn a, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the internet connection. While we understand that your stay was not 100% satisfactory, we would hope that... More

La Verne, California
3 reviews 3 reviews
4 of 5 stars Reviewed December 14, 2013

Downtown Hartford hotels are quite expensive, and this hotel is a great balance of price and accomodation. I've stayed here on three occassions, each 3-4 days in length, and always found a clean and quiet room awaiting. Unlike other hotels, I've never had the shower hot water run out--much appreciated! The included breakfast is a nice touch and decent, and... More

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Philadelphia, Pennsylvania, United States
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed November 19, 2013

It was clean and safe. The gym is nice with wipes for the machines and spring water and the pool is year round and clean. My room was a good size, very clean and quiet the 1st nite. The a/c unit got loud the second nite but a bang quieted things down. Hot water was awesome with a clean shower,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Dear Brenda T, Thank you for taking the time to write us a review regarding your recent stay. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued... More

13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2013

we had the pleasure of staying of this lovely hotel with amazing views in December 2012. The staff were amazing and our room was very comfortable. Nothing was too much trouble for the staff and they went out of their way to help us and give us as much information as possible

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2013 via mobile

Stayed there this past Friday night for marathon the next morning. Awesome location right across the street from Bushnell Park. Great view of the capital building. Staff very friendly. Breakfast was good the next morning. Workout room and business center were a plus. The only negative I could say was the $16 for parking.

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Montreal, Canada
Top Contributor
98 reviews 98 reviews
85 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed September 4, 2013

Stayed here over the holiday weekend and we were very happy with the experience. Jerry at the front desk was absolute fantastic and put us in a great room with an amazing view of the state capital building across the park. He was also helpful in suggesting places for drinks and things to do. The room was very comfortable and... More

Was this review helpful? Yes 1
Waterbury, Connecticut
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 30, 2013

A friend and I stayed at this hotel as we were ending a very long road trip and simply needed to rest. After an unfortunate mix-up with booking through Hotwire.com, the staff here were very sympathetic to our situation and were very kind and courteous to us. We were blocked into rm 410 which is a dbl/dbl room with an... More

Was this review helpful? Yes 3
2 reviews
4 of 5 stars Reviewed August 22, 2013

I recently visited Hartford, CT for the first time, meeting-up with fellow fans for a John Mayer concert at Comcast Theater. I stayed at the Holiday Inn - Downtown Hartford on Asylum Street as it was a great location for a short walk to the heart of downtown and a variety of historical sites, such as Union Station (a working... More

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Los Angeles, California
Top Contributor
51 reviews 51 reviews
43 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 4, 2013

On a recent trip to Hartford, we spent one night at the Holiday Inn Express Hartford-Downtown. I didn't expect much, but upon arrival we were greeted by the very friendly staff and were assigned a room with a stunning view of the State Capitol. The room itself was an average room nothing to rave about, but the view and customer... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hartford-Downtown

Address: 440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hartford-Downtown 2.5*
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Also Known As:
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Hartford Holiday Inn

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Room/suite (7)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Downtown Hartford . Our hotel is conveniently located in the heart of downtown Hartford, the Insurance Capital of the World, and is easily accessed from I-91 and I-84. We are steps from the Union Station for visitors traveling via bus or train. The hotel is located directly across from Bushnell Park and features views of the Capitol Building. We are also just 14 miles from Bradley International Airport. At the Holiday Inn Express Hartford Downtown, you will find newly renovated guest rooms with all the comforts of home. You can stay connected in our modern business center or with our complimentary easy access, high-speed Internet. For the health conscious, stay in shape in our state-of-the-art fitness center. Guests on the go can start their day right with our complimentary Smart Start Breakfast featuring our world-famous cinnamon rolls. Business travelers are sure to enjoy our hotel while visiting the 'Insurance Capital.' We are in walking distance to many area businesses. Guests here for leisure will be happy to know we are walking distance to the XL Center, the Bushnell Theater, Connecticut Convention Center and many award winning restaurants. Whether you are traveling on business or pleasure, Stay Smart at the Holiday Inn Express, Hartford Downtown where our staff will be sure to exceed your expectations. ... more   less 
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