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All 10 Hartford hotels

Holiday Inn Express Hartford-Downtown

2.5 of 5 Hotel   |   440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
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Holiday Inn Express Hartford-Downtown
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Ranked #6 of 10 hotels in Hartford
A recent review
5 of 5 stars reviewed 1 week ago
mike_rfiservices traceys landing
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  • Room tips (33)
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129 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
traceys landing
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were very professional and treated me like one of the family. I felt like I was here last week! Specific recognition to Iyaunna for her very friendly attitude. I come to this area annually and this is my first time here. I wish I had stayed here in the past and will definitely be back here next year.... More

Was this review helpful? Yes
HIEHDWTN, Front Office Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Thank you for taking the time to comment on your last stay with us. I am happy that you were pleased with your accommodation and that my team made you feel welcomed and appreciated. I printed your comment and post it to our employee board so Iyaunna can receive the recognition she has earned. Thank you again and we look... More

Halifax, Canada
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel through Hotwire and got a great deal. We had an amazing view of the Capitol building from our room which was great. The room wasn't huge but it was comfy and all we needed. The front desk staff were nice. The breakfast was included and had lots of choices! Only bad comment was there was a... More

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Pelham, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for a concert at the Meadows (Xfinity Center). While it was a long walk to the show, it was manageable at about 1/2 hour each way. The rooms were rather small and the parking garage was tiny, but the room was clean and comfortable. It was pretty crowded at breakfast and this caused the selection to be... More

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HIEHDWTN, Front Office Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Thank you for taking time out of your busy schedule to comment on your past stay with us. Your review shows us what we're doing wrong and how we can do better. I apologize for any inconvenience you have experienced while staying with us. I am the new Front Office Manager for this property and is working vigorously with my... More

Travelers are raving about these Hartford hotels

New York City, New York
Top Contributor
113 reviews 113 reviews
85 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose this hotel because it was located next to the Amtrak's Hartford train station. Don't misinterpret the word train thinking noise. There is no noise from the railroad, rooms do not face the tracks directly anyway. The line is only used by Amtrak every couple of hours, but nothing overnight! The hotel is a fair sized building, older in... More

Was this review helpful? Yes
Cranston, Rhode Island
1 review
5 of 5 stars Reviewed 4 weeks ago

From the moment we stepped into the lobby my daughter and I felt welcomed and comfortable. Lisa at the front desk was so friendly and fun, and willing to do anything to make our stay a pleasant experience. The bed linens are great, and the room was very comfortable, The complimentary breakfast in the morning was just right, with more... More

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Saint Paul, Minnesota
Top Contributor
154 reviews 154 reviews
124 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This HI Express is centrally located in downtown Hartford, just across the street from the park grounds in front of the state capitol. Rooms on the park side of the hotel have a nice view of the building and the park. Other than location, this is a fairly average place, though basically functional. My room was pretty small with a... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Dear FlyGuy47, Thank you for writing a candid review following your recent stay. We are very glad that you liked the location of the hotel and the complimentary breakfast. On the other hand, it seems that the bathroom quality and room amenities did not live up to your expectations. We are sorry for any inconvenience these aspects may have caused.... More

Senior Contributor
33 reviews 33 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stopped here for two nights on our way up to Boston. It is a typical City Centre Hotel but parking is available on the premises at a charge. Free WiFi was good. My rason for choosing this hotel was the view of the Capitol building from the upper rooms. (ask for a room at the front facing the Park)... More

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Jim Thorpe, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

I stayed here for one night this past weekend and was very impressed. I was greeted by Lisa at the front desk and she was welcoming and very informative. My room was spacious and very clean with many amenities. It was so quiet and what a treat it was to have a view of the beautiful park surrounding the state... More

Was this review helpful? Yes 2
Oakland, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

I stayed here for business since my usual spots in downtown Hartford, the Marriott or the Hilton were sold out. First the good - hotel is located in a good spot to walk to restaurants, train station, park is across the street and good for an evening jog. Also, the front desk staff is friendly and pretty helpful. Now for... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Dear twill504, Thank you for your feedback and for choosing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is great to know you liked our convenient location. Please accept our apologies for the inconvenience you had with the condition of our facilities.... More

Marlboro, New Jersey
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed April 15, 2014

This is an older Holiday Inn Express. I was checked into a accessible room although I am a Platinum member and has no disabilities. The Internet connection does not work with my company VPN, so I was not able to get any work done. This has never happened to me on 4 years of global travel using this VPN. The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review

Dear traser2001, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the... More

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Additional Information about Holiday Inn Express Hartford-Downtown

Address: 440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hartford-Downtown 2.5*
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Also Known As:
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Hartford Holiday Inn

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Room/suite (5)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Downtown Hartford . Our hotel is conveniently located in the heart of downtown Hartford, the Insurance Capital of the World, and is easily accessed from I-91 and I-84. We are steps from the Union Station for visitors traveling via bus or train. The hotel is located directly across from Bushnell Park and features views of the Capitol Building. We are also just 14 miles from Bradley International Airport. At the Holiday Inn Express Hartford Downtown, you will find newly renovated guest rooms with all the comforts of home. You can stay connected in our modern business center or with our complimentary easy access, high-speed Internet. For the health conscious, stay in shape in our state-of-the-art fitness center. Guests on the go can start their day right with our complimentary Smart Start Breakfast featuring our world-famous cinnamon rolls. Business travelers are sure to enjoy our hotel while visiting the 'Insurance Capital.' We are in walking distance to many area businesses. Guests here for leisure will be happy to know we are walking distance to the XL Center, the Bushnell Theater, Connecticut Convention Center and many award winning restaurants. Whether you are traveling on business or pleasure, Stay Smart at the Holiday Inn Express, Hartford Downtown where our staff will be sure to exceed your expectations. ... more   less 
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1 question
27 days ago

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