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All 10 Hartford hotels

Homewood Suites by Hilton Hartford Downtown

3.0 of 5 Hotel   |   338 Asylum Street, Hartford, CT 06103
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Ranked #4 of 10 Hotels in Hartford
A recent review
5 of 5 stars reviewed 1 week ago
CoreyWray Hartford, Connecticut
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242 reviews from our community

Traveler rating
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    47
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Fist, I would like to begin by thinking Patrick one of the front office managers. Last minute I tried to book a room at his property and he was excellent at striving to fulfill my reservation needs for me and my wife to stay despite the challenges of being nearly sold out all week. He was very helpful during the... More 

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

We appreciate your loyalty and we are very happy you took the time to tell us about your recent stay. Pat is our Assistant General Manager. All of our staff and management bend over backwards to ensure a great guest experience. We hope you visit us again in the near future. More 

Birmingham, Alabama
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I arrived to check in at 2:50 pm. I gave the clerk my name, then stood at the front desk for 10 minutes while the clerk moved around, looking here and there, no explanation about what he was doing. At 3pm, the clerk finally explained that check-in isn't until 3pm and housekeeping was just starting to enter clean rooms into... More 

Was this review helpful? Yes 1
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Fort Worth, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is the first time I experienced an in-room problem at Homewood Suites (HS). I had stayed at many HS locations in various cities/states and HS hotel chain is the most friendly atmosphere for a reasonable price.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for being such a loyal Homewood Suites guest. I am not sure exactly what your in- room experience was, however your business is very important to us and we would welcome the opportunity to speak directly with you. Please feel free to contact our General Manager or myself, the Director of Sales. More 

Olney, Maryland
Top Contributor
160 reviews 160 reviews
45 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Homewood suites is no frills but perfectly fine. Like all Homewoods this is not a full-service hotel. They do offer a complementary breakfast. The rooms are spacious. Mine had a huge kitchen/dining/living area, bedroom and two baths. Great choice for families or extended travel. The room was clean but basic. This is a good location if you are doing... More 

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HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for you honest feedback. I'm glad you enjoyed our hot breakfast buffet and spacious two bedroom suite. I hope you were also able to take advantage of our complimentary weekday light dinner with beer and wine. We look forward to your next visit and I know you will appreciate our guestroom renovations when you return. More 

Churchville, United States
2 reviews
3 of 5 stars Reviewed 5 weeks ago

Awkward check-in from parking lot but once you get through that, the hotel is fine. It's a little dingey right now, but understand they are undergoing renovations so I was probably in the old section (I hope)!! Recommend staying here - price right, staff helpful, room large. Don't expect much room in your bathroom vanity, though. I had to move... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

We truly appreciate your business and thank you for taking the time to post your review on TripAdvisor. As you mentioned, we are undergoing guestroom renovations, with public space renovations scheduled at the end of this year. Adding to the charm and warmth of our hotel, each guestroom is configured differently. Most of our suites have larger bathroom vanities. When... More 

Derry, United States
1 review
3 of 5 stars Reviewed January 23, 2015

Hotel was convenient, on the dash line. Excellent service by employees. Room was run down. Our pull out couch was broken, an air mattress was sent up. The size of the room was nice. Love the kitchenette. Definitely showing some wear and tear. After remodel this would probably be very nice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for your honest feedback. We have begun our guestroom renovations and I think all of your concerns will be addressed. Please come back and visit us. All guestrooms will be completed by early May. More 

Manlius, United States
1 review
5 of 5 stars Reviewed January 20, 2015

Nice clean and quiet hotel, close to dining and nightlife. They offered a nice complimentary breakfast with a good variety of hot and cold items that met health conscious needs. Evening reception is a nice way to unwind after a busy day. Very nice hotel, will definitely stay again in the future. Recommended for anyone traveling on business or even... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thanks for staying with us. We appreciate your recommendation and we look forward to seeing you on your next trip to our area. More 

new york, United States
1 review
4 of 5 stars Reviewed January 15, 2015

Came on a business trip and was pleasantly surprised by the size of the room. The kitchenettes are a great feature for a week stay. The hotel is currently experiencing renovations which disrupted a few people in my company. The renovations look impressive. I would like too see the hotel after they are completed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for staying with us and taking the time to post your review on TripAdvisor. I apologize for any inconvenience you may have experienced during your stay. We are very excited about our guestroom renovations and would love to show them off to you the next time you're in Hartford. More 

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2015

Stayed here for 3 months and again later in the year for another 6 weeks. On both occasions the rooms were impeccable, staff friendly and helpful (running minibuses and good local knowledge). The suites are large and well appointed, the good choices can be limited and repetitive at times but there is plenty of local (walkable) options nearby! I recommend... More 

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for choosing the Homewood Suites Hartford Downtown during your recent extended stays in Connecticut. Being away from home for so long can be challenging. We're glad you enjoyed our amenities and services. We hope you have the opportunity to stay with us again and experience our renovated guestrooms. More 

Simi Valley, United States
1 review
5 of 5 stars Reviewed December 8, 2014

This hotel is situated conveniently in the city area. Around are plenty of places to eat and drink. It's situated in an ideal city center location. The only issue I had was the noise from bar next door. The crowd parties fairly late so you might expect some noise.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to tell us about your recent stay. We're glad you were able to take advantage of our convenient downtown location and we look forward to seeing you in the near future. More 

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Additional Information about Homewood Suites by Hilton Hartford Downtown

Address: 338 Asylum Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Hartford Downtown 3*
Number of rooms: 116
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Also Known As:
Homewood Suites Hartford Downtown Hotel Hartford
Homewood Hartford
Hartford Homewood Suites
Hotel Style:
#4 Business Hotel in Hartford

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