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Homewood Suites by Hilton Hartford Downtown

3.0 of 5
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338 Asylum Street, Hartford, CT 06103
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Homewood Suites by Hilton Hartford Downtown
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Ranked #4 of 10 Hotels in Hartford
A recent review
4 of 5 stars reviewed 5 days ago
judith r Montgomery, New York
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montgomery, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Great suites full kitchen n living space. The wedding we attended was beautiful. Very clean, nice staff. Full breakfast buffet in the morning. The only complain I have was the parking. There was no free hotel parking. Would have given a 5 star rating if I didn't have to pay a $16 parking fee. Couldn't understand why if I was... More 

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Irving, United States
1 review
2 of 5 stars Reviewed 1 week ago

The staff was rude and the room was not clean. Upon arrival no welcome bag was provided nor was it ever mentioned. Had to buy bottle water and then I saw them making a few welcome bags with water only in them on my 3rd day. No bag offered

Review collected in partnership with Homewood Suites by Hilton

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HomewoodHartordDOS, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Ty Coleman General... More 

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

Spacious room; Clean; Some modern style; Comfortable; Excellent price; Pretty good breakfast selection. Absolutely would stay again. Worth my trip. The staff were all very helpful and accommodating at the front desk and in the dining area. The room and hallways on the floors look new/renovated. But the Lobby for the front desk and the back hallway sitting lounge area... More 

Review collected in partnership with Homewood Suites by Hilton

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Dudley, Massachusetts
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an excellent experience at this hotel during a recent jazz festival that was walking distance from the hotel. Very nice and clean and felt safe walking at night. The staff was very professional and helpful. The hotel was very secure.

Review collected in partnership with Homewood Suites by Hilton

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New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Not one of the better Homewood Suites I've been too.. but it serves the purpose. Weight room was average. Breakfast was average but the lack of a valet or free parking is a bit annoying. They offer a shuttle service from the airport so it makes sense to forgo on the rental car.

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Kapolei, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a great hotel except for if there is a big event going on downtown - I had issues with hearing the people at the bar next door and the drunks on the street! The rooms are great and the employees are nice and helpful!

Review collected in partnership with Homewood Suites by Hilton

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Frederick, United States
1 review
3 of 5 stars Reviewed 1 week ago

Very nice staff, hotel is ok. complimentary breakfast is ok, room had a slight smell to it, clean, TV had streaming issues. No real complaints except the hotel could use some updating and fresh paint. Average at best.

Review collected in partnership with Homewood Suites by Hilton

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Purdue-Indiana
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the most part what you expect from a Homewood—comfortable beds, good bath amenities, and spacious suites. Full sized fridge, stove, microwave, dishwasher, etc. Our room’s bathroom was weird—the sink was around the corner in the bedroom. A wide selection of food at breakfast and at the manager’s reception 4 nights/week. A short walk to Bushnell Park, good restaurants, and... More 

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Albany, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here because we were familiar with Homewood Suites from stays in other cities, and it was walking distance to the XL center. We attended a concert. The staff was welcoming and friendly, but the smell of cleaner/air freshener was very strong and bothersome in all areas of the hotel It also has a strange layout, with a long... More 

Review collected in partnership with Homewood Suites by Hilton

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Milford, Connecticut
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Came in town for the JT concert on July 11 - Our room was perfect in everyway - Spacious and comfortable - great kitchen with everything you need - comfortable bed, soft linens and bath towels. Spotless and impeccably maintained. Very, very happy with my stay and highly recommend. And do have dinner at Black-eyed Sally's Southern Kitchen & Bar... More 

Review collected in partnership with Homewood Suites by Hilton

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HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thanks for staying with us and taking the time to post your review on TripAdvisor. We're so pleased you enjoyed your visit. We look forward to seeing you the next time you're in town. More 

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