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Homewood Suites by Hilton Hartford Downtown

3.0 of 5
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338 Asylum Street, Hartford, CT 06103
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1 room 1 guest
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Homewood Suites by Hilton Hartford Downtown
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295 Reviews from our TripAdvisor Community

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Traveler rating
    115
    86
    55
    21
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (295)
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    (48)
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Sri Lanka
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a block of rooms booked at the Homewood Suites, Hartford Downtown for family & friends who were visiting for our recent wedding. The entire Homewood Hilton Suites Hartford team provided exceptional hospitality to me and our wedding guests this past weekend. The spacious and comfortable rooms and seamless customer service were very much appreciated. We also liked the... More 

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East Bridgewater, United States
4 of 5 stars Reviewed 3 days ago NEW

My family and I enjoyed our stay. We found it to be very accommodating. Breakfast was excellent, with several items to choose from. The suite we stayed in was very spacious. I would recommend this hotel to family and friends.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Hartford, Connecticut
1 review
5 of 5 stars Reviewed 6 days ago NEW

Upon arrival staff recognized me and greeted me by name and first time for my husband and he stood there looking confused but impressed smiling. It was a date night for us celebrating our belated 34 yr Anniversary. Was very pleased with the room and location. Missed the evening meal delight but the breakfast made up for it very fresh... More 

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Zieglerville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

My stay at the Homewood Suites in Hartford, CT was wonderful. Tasha, Ericka & Myra at the front desk were always welcoming with a smile and ensured that my stay was perfect. The first night of my stay, I was placed in a room that was facing a bar outside. I called downstairs and asked to change my room. Ericka... More 

Review collected in partnership with Homewood Suites by Hilton

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Fordingbridge, United Kingdom
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

The Homewood Suites on Asylum in Hartford must rank amongst the top three places to stay in Hartford. It's moments walk from downtown and offers a really comfortable stay with many free extras. My room had a super king bed, sofa, workstation, kitchen with fridge, hob and microwave, dining table, washroom and bathroom. I could not fault the room in... More 

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London, United Kingdom
Level Contributor
65 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights and although the rooms are large and clean it wasn't for me as it's just a little tired and for $250+ a night I expect more. Breakfast is included but is basic and in a fairly small area plus you have to pay for parking which frankly seems a little cheeky. The air con is... More 

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HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to tell us about your recent stay. I am sorry you were not totally satisfied. We are renovating the public space of our hotel in late 2015 and into early 2016. A parking fee is typical in any city location and all downtown Hartford hotels do charge for parking. If your travels take you... More 

Hartfortd, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel is nice but if you arrive late in the night, you may encounter an unprofessional guard who may not even let you in the lobby without a good explanation that you need to check in (this is what I had to do). Also, BEWARE of the hidden costs. Parking costs over $16, and I was never told of this... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

I am sorry you were not completely satisfied with your stay. Hotels in downtown Hartford do charge a parking fee. I do apologize that you were not made of aware of this fee at check-in. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here a few times for work trips and have really enjoyed the spacious rooms, full kitchen/fridge/dishwasher/etc. It's great to have that so that if you're staying a little longer you have extra space and somewhere to put some food/drinks. The staff is incredibly friendly. Complimentary continental breakfast and one dinner option is set out for everyone, too. Great... More 

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for being a loyal guest and taking the time to tell us about your recent stay. Our staff takes tremendous pride in making our guests feel at home. We will be renovating our public space starting in late 2015 and early 2016. We hope to see you again soon. More 

Montgomery, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

Great suites full kitchen n living space. The wedding we attended was beautiful. Very clean, nice staff. Full breakfast buffet in the morning. The only complain I have was the parking. There was no free hotel parking. Would have given a 5 star rating if I didn't have to pay a $16 parking fee. Couldn't understand why if I was... More 

Was this review helpful? Yes
HomewoodHartordDOS, Director of Sales at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to tell us about your recent stay. I'm glad you enjoyed the amenities we offer. We're delighted you took the time to tell us. Parking is standard in downtown Hartford, as it is in most city locations. Please visit us again if your travels bring you to our area. More 

Irving, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 23, 2015

The staff was rude and the room was not clean. Upon arrival no welcome bag was provided nor was it ever mentioned. Had to buy bottle water and then I saw them making a few welcome bags with water only in them on my 3rd day. No bag offered

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
HomewoodHartordDOS, General Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Ty Coleman General... More 

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