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Homewood Suites by Hilton Hartford Downtown

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338 Asylum Street, Hartford, CT 06103
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Homewood Suites by Hilton Hartford Downtown
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319 Reviews from our TripAdvisor Community

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Port Washington, New York
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 days ago NEW

Stayed here for business, as the location was convenient. On the plus side, great to have the afternoon happy hour and breakfast at the hotel. On the minus side, the "non-smoking" room smelled distinctly like smoke. When I checked out the next morning, the desk clerk said I would receive my receipt via email - this never happened. When I... More 

Helpful?
Thank Andrea102
Colchester, Connecticut
1 review
2 of 5 stars Reviewed 5 days ago NEW

walls are paper thin. during my most recent stay, a toddler in the next room pitched a temper tantrum at 3am that lasted until 5. It's sad that I paid for a hotel room and had to go home to get sleep.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Crystal J
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

In town for a business trip, stayed for three nights. The room was spacious with a comfy king sized bed, large screen TV, work space, couch, bathroom w/separate vanity area and a full kitchen. Room was clean, housekeeping was great, hotel was fairly quiet and all the staff were polite, courteous and very helpful. Continental breakfast is included as well... More 

Helpful?
Thank hjpowers
1 review
5 of 5 stars Reviewed 1 week ago

This is a very clean and quiet hotel in the downtown area. There is plenty of parking and even during events the parking staff will take care of your car for you so don't hesitate to stay just because of an event at the XL Center.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank florences740
Ciester W, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Dear Florences, Thank you for your recent stay with us and thank you for taking the time out to share your experience. We appreciate your business and can't wait to welcome you back home! More 

Boston, Massachusetts
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night and were satisfied, but not wowed. The first room we were given was a stale-smelling studio and was very awkwardly laid out; the kitchen was like a closet. I asked for a different room, and the change was handled graciously. The second room was much nicer, with a separate sleeping area and two TV's. Both rooms... More 

Helpful?
Thank uuperiwinkle
Ciester W, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Dear Uuperiwinkle, Thank you for your recent stay with us and thank you for taking the time out of your busy schedule to comment on your experience. Our staff are trained to make every guest feel welcomed and appreciated so I am please to hear that you experience good quality service. Each of our rooms are unique in size and... More 

Hartford, United States
1 review
2 of 5 stars Reviewed December 31, 2015

The shower took 20-30 minutes to warm up to take a shower. The bathroom was awkwardly designed and had mold in the shower. The bed was horrible. Had to pay $16.00 to park for one night! Very dissatisfied.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kim B
Corning, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015

Hotel is clean and accomodations are nice. What makes this hotel worth the trip is the hostess Sandra. She serves both breakfast and dinner and makes you feel like you are at your mom's house! The food is always fresh and hot, and she keeps the area clean at all times. She even remembers that I like red wine. Even... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Deborah K K
Ciester W, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Dear Deborah, Thank you for your recent stay with us and thank you for taking the time out to comment on your experience. Sandra is definitely one of our shining stars here at the Homewood Suites Hartford-Downtown. We are please to hear that you felt valued and appreciated while staying with us. I will definitely acknowledge Sandra on a job... More 

1 review
5 of 5 stars Reviewed December 15, 2015

We had 2 adults (sisters) and 3 teens (friends) and the 2 bedroom setup was perfect for us. The complimentary breakfast was also a great value as it got us all going in the morning without the added expense or stress of trying to feed everyone. We really enjoyed our stay. The kitchen and living area of our 2 bedroom... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank T3275LUsusant
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 11, 2015

a small alley separates this hotel from a VERY NOISY rooftop bar that doesn't close until 1 AM. Hotel staff will not change your room due to location (the hotel was NOT full) , and knowingly puts business travelers in room overlooking the bar.Yes, i travel with ear plugs, but i could still FEEL the BASS from the bar. Spend... More 

Helpful?
2 Thank Ice O
Ciester W, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Dear Ice O, Thank you for your recent stay with us and thank you for taking the time out of your busy schedule to comment on your experience. I am sorry to hear that you were not please with your stay and would like to sincerely apologize for the noise disturbance you encountered. Our hotel is conveniently located in downtown... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

I stayed there for 3 nights. The hotel is so clean and well managed. The room includes breakfast and dinner so comfortable for me. They have wine for dinner too. I also like the service that they can buy grocery for us. Its so convenient we come back and have grocery ready we can cook in the room.

Helpful?
Thank Saranya P
Ciester W, Front Office Manager at Homewood Suites by Hilton Hartford Downtown, responded to this review

Dear Saranya P, Thank you for your recent stay with us and thank you for taking the time to comment on your experience. Our staff is trained to deliver excellent services at all times to every guest that walks through our doors. I am please to know that you receive such service. We do offer a complimentary grocery service and... More 

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