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Residence Inn Hartford Downtown

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942 Main Street, Hartford, CT 06103
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Residence Inn Hartford Downtown
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209 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Hartford Downtown
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Hartford, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 4, 2014

The room was incredible. Nice and clean and since it was a loft, it was spacious too. The air system obviously works on room temperature and since the vents were up stairs by my bed, every single time it came on and turned off, I woke up! EVERY SINGLE TIME! I couldn't even turn off the air system because it... More 

Was this review helpful? Yes 2
Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to share your experience at my property on Trip Advisor. Your feedback is extremely helpful, and allows the opportunity to address issues that arise quickly. I am extremely sorry that your sleep was interrupted by the air conditioning unit in your room and had a negative impact on your stay. Having a good night... More 

Raleigh, NC
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 29, 2014

This was my first time staying at a Residence Inn, but I was blown away by how large the rooms were. Each room has a kitchen, living room and bedroom loft area. The bathrooms were small in comparison to the room. The hotel in located to several attractions downtown and shares the same building with bar/restaurant. Breakfast in the morning... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
5 of 5 stars Reviewed July 21, 2014

I'd like to dedicate this review to a young man named Kadeem. Kadeem was easily the most thoughtful, professional, and focused front desk attendant that I have ever had the pleasure of interacting with. He answered every question that I had for him and gave me very helpful and insightful suggestions. He accommodated all of my needs without hesitation and... More 

Was this review helpful? Yes
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

This hotel was very nice !! Very clean and inviting. The staff was very friendly and helpful. The kitchen was fully equipped. It was conveniently located across the street from one of the free downtown shuttle buses. The breakfast was fantastic. The breakfast manager is a delight!!! I would most definitely stay here again.

Was this review helpful? Yes
WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

Rose V: It is always great to get such an amazing review from a senior reviewer like yourself. We are so pleased that you were able to enjoy our full kitchens, complimentary breakfast and our convenient location near a DASH Shuttle stop. The DASH is a complimentary service provided by the city and is a great method of transportation available... More 

Hartford, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2014

My name is Leo Marinak, and I stayed 3 nights at the Residence Inn in Hartford, CT this past weekend. The staff was very friendly and accommodating. I wish to commend Caroline for her friendliness, and suggestions of different things to do in the area that were safe for late night activities. I especially would like to thank Kadeen McKenzie.... More 

Was this review helpful? Yes 1
Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to share your experience at the Residence Inn this past weekend. I really appreciate your kind words about Caroline and Kadeen, and I have shared your feedback with them. I hope to see you next year when the Connecticon Convention returns to Hartford. It is my understanding that LAZ Parking has reached out to... More 

Hartford
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 14, 2014

I stayed in a 1 bedroom loft. The room was huge, with large windows and great city and river views. This is essentially a roughly 1000sf 1BR apartment. The only downside is that the room smelled of cigarette smoke. The breakfast was good and the staff very friendly and accommodating.

Was this review helpful? Yes 1
WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

MetMet: Thank you for taking some time to review our hotel and for your great feedback on the hotel rooms. We are happy you enjoyed your stay in our large rooms. I apologize for the smell of cigarette smoke in your room; we are 100% smoke free and work hard to enforce that policy. We hope that you will stay... More 

South Dennis, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 5, 2014

I was pleasantly surprised upon entering the room. Nice large and cozy rooms. I did not hear hallway noise or noise from outside. The hotel will even do grocery shopping if you prefer to prepare and cook your food in the room.

Was this review helpful? Yes 1
Melrose, Massachusetts
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 26, 2014

We recently stayed here for just one night for a wedding. We hated to leave, because we could have stayed for a week. This was not a hotel room, but a condo, with a full size kitchen, living room area and upstairs loft bedroom with full bath. The hotel was recently--very recently as in they were just finishing--- renovated. Everything... More 

Was this review helpful? Yes
Little Rock, Arkansas
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2014

I would highly recommend this hotel to anyone looking for a clean, spacious "home away from home" while in downtown Hartford, CT. The rooms are huge, larger than some apartments. There is a fully equipped kitchen with a full-size refrigerator, stove, oven, microwave and dishwasher. The bedroom is five steps up and has a king-size bed, large closet with mirrored... More 

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Denver, Colorado
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 13, 2014

First, I have to say I have never seen a GM office right next to the check in desk and the door is always open. I had a small problem during my stay and it was resolved above and beyond my expectation. Second, the hotel just went through a renovation, I am not sure if all rooms are the same... More 

Was this review helpful? Yes
WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

AA75: Thank you for your review of our hotel. We understand that sometimes problems may arise during a stay, but it is our goal to resolve each situation as quickly and thoroughly as possible. I am glad that we were able to accomplish that for you. I am so glad that you liked the layout of your room. All of... More 

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