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Residence Inn Hartford Downtown

3.0 of 5 942 Main Street, Hartford, CT 06103
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Certificate of Excellence 2014
Residence Inn Hartford Downtown
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Residence Inn Hartford Downtown
Residence Inn Hartford Downtown
Residence Inn Hartford Downtown
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174 reviews from our community

Traveler rating
    81
    57
    23
    9
    4
See reviews for
41
27
15
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
2 reviews
1 of 5 stars Reviewed 1 week ago

Marriott Gold Elite member. Stay away from this Residence Inn. Extremely unfriendly check-in agents and terrible and smelly rooms. It felt like an old run down apartment complex. Will never stay here.

Was this review helpful? Yes
Pete I, Manager at Residence Inn Hartford Downtown, responded to this review

Dear Valued Guest, Thank you for being a loyal Gold Elite Marriott Rewards Member. We appreciate your loyalty to the Marriott Brand. On behalf of the Residence Inn Downtown Hartford, I would like to sincerely apologize for your recent experience during your stay with us. Although this is not indicative from previous surveys, we do value your feedback and have... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel on and off for about a year and the staff is what keeps me coming back. Every single person associated with the hotel that I interact with genuinely wants me to have a good stay. From everyone at the front desk keeping an eye on me and making sure I get in safe (even if... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 weeks while participating in training and found the room (bi-level suite) to be very comfortable. The housekeeping staff (Andrea in particular) did an excellent job of keeping the room clean. The workout room had treadmills, ellipticals and a bike as well as free weights and an all-in-one weight machine. A breakfast buffet was included everyday... More 

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Upchurch, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was quite expensive during my stay but it was in a great location for the meetings that I had booked. The room was great with lots of space. The rest of the hotel had clearly been recently updated and was very nice.

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Bloomfield, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We (family of six) stayed at this hotel over the Christmas holiday for two nights. This hotel right off the highway and is within in walking distance to restaurants, shops, CT Convention Center, the CT Science Center, the XL center, and Bushnell Park. It is also just 10 minutes driving distance to West Farms Mall and the Pavilions at Buckland... More 

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Philadelphia, PA
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 15, 2014

The hotel was apparently recently renovated, but I think that may only apply to the lobby and front desk area. Granted, those areas were nice, and I had no issues with any of the staff of the service at the property. But my room seemed very outdated and while it wasn't dirty, it just felt old. The positive is that... More 

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Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Boris K, thank you for taking the time to review our hotel. I'm thrilled that you found our Residence Inn Hartford clean and our location ideal. Our building is a historic Hartford landmark designed by Henry Hobson Richardson and was constructed in 1876. It's quite distinctive and unlike any other Residence Inn. As you noted, we did just complete a... More 

Norfolk, Massachusetts
Top Contributor
77 reviews 77 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 13, 2014

Girl's weekend in Hartford, with an overnight at the Residence Inn! Excellent hotel - We were using a free hotel voucher -If I was again heading to Hartford, I would stay there no matter what! Great hotel! Wonderful old building! each room is huge (had to sign a paper that said we wouldn't hold a party...hadn't seen that before, when... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

Do yourself a favor and book this hotel. The staff here was almost shockingly nice. I have to admit I was taken back. Everyone is friendly. Everyone. I almost felt like I was staying at a friends house I knew for years. The decor is very very nice and the rooms are HUGE! Do yourself a favor and spend a... More 

Was this review helpful? Yes
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here for Thanksgiving. 2 br, 2 bedroom. Fully equipped modern kitchen was great for baking last minute food items. View from this particular room wasn't great. Close to everything downtown Hartford. Layout of room was awesome, one of the best Residence Inns by far

Was this review helpful? Yes 1
Bethlehem,Ct
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

My husband and I stayed 2 nights over Thanksgiving as our daughter and her family live walking distance away. We were pleasantly surprised with the updated decor. The room,as always was very spacious as it is set up like a small apartment with separate bedroom and full kitchen facilities. We also noticed that the room has been enhanced for business... More 

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Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to share your feedback regarding your experience at my hotel. We did complete a full renovation of the property earlier this year and we continue to receive many excellent comments about the transformation of our product. I am thrilled that you were impressed with the hotel. That being said, I understand your comment regarding... More 

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Additional Information about Residence Inn Hartford Downtown

Address: 942 Main Street, Hartford, CT 06103
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Hartford Downtown 3*
Number of rooms: 120
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Also Known As:
Residence Inn Hartford Downtown Hotel Hartford
Hartford Residence Inn
Hotel Style:
#2 Business Hotel in Hartford

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