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All 10 Hartford hotels

Residence Inn Hartford Downtown

3.0 of 5 Hotel   |   942 Main Street, Hartford, CT 06103
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Residence Inn Hartford Downtown
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Ranked #3 of 10 hotels in Hartford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
PlanAway Raleigh, NC
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  • Reviews (136)
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136 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Raleigh, NC
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my first time staying at a Residence Inn, but I was blown away by how large the rooms were. Each room has a kitchen, living room and bedroom loft area. The bathrooms were small in comparison to the room. The hotel in located to several attractions downtown and shares the same building with bar/restaurant. Breakfast in the morning... More

Was this review helpful? Yes
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I'd like to dedicate this review to a young man named Kadeem. Kadeem was easily the most thoughtful, professional, and focused front desk attendant that I have ever had the pleasure of interacting with. He answered every question that I had for him and gave me very helpful and insightful suggestions. He accommodated all of my needs without hesitation and... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very nice !! Very clean and inviting. The staff was very friendly and helpful. The kitchen was fully equipped. It was conveniently located across the street from one of the free downtown shuttle buses. The breakfast was fantastic. The breakfast manager is a delight!!! I would most definitely stay here again.

Was this review helpful? Yes
WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

Rose V: It is always great to get such an amazing review from a senior reviewer like yourself. We are so pleased that you were able to enjoy our full kitchens, complimentary breakfast and our convenient location near a DASH Shuttle stop. The DASH is a complimentary service provided by the city and is a great method of transportation available... More

Hartford, Connecticut
1 review
3 of 5 stars Reviewed 2 weeks ago

My name is Leo Marinak, and I stayed 3 nights at the Residence Inn in Hartford, CT this past weekend. The staff was very friendly and accommodating. I wish to commend Caroline for her friendliness, and suggestions of different things to do in the area that were safe for late night activities. I especially would like to thank Kadeen McKenzie.... More

Was this review helpful? Yes
Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Thank You for taking the time to share your experience at the Residence Inn this past weekend. I really appreciate your kind words about Caroline and Kadeen, and I have shared your feedback with them. I hope to see you next year when the Connecticon Convention returns to Hartford. It is my understanding that LAZ Parking has reached out to... More

Senior Contributor
26 reviews 26 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in a 1 bedroom loft. The room was huge, with large windows and great city and river views. This is essentially a roughly 1000sf 1BR apartment. The only downside is that the room smelled of cigarette smoke. The breakfast was good and the staff very friendly and accommodating.

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WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

MetMet: Thank you for taking some time to review our hotel and for your great feedback on the hotel rooms. We are happy you enjoyed your stay in our large rooms. I apologize for the smell of cigarette smoke in your room; we are 100% smoke free and work hard to enforce that policy. We hope that you will stay... More

South Dennis, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprised upon entering the room. Nice large and cozy rooms. I did not hear hallway noise or noise from outside. The hotel will even do grocery shopping if you prefer to prepare and cook your food in the room.

Was this review helpful? Yes 2
Melrose, Massachusetts
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 26, 2014

We recently stayed here for just one night for a wedding. We hated to leave, because we could have stayed for a week. This was not a hotel room, but a condo, with a full size kitchen, living room area and upstairs loft bedroom with full bath. The hotel was recently--very recently as in they were just finishing--- renovated. Everything... More

Was this review helpful? Yes 1
Little Rock, Arkansas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

I would highly recommend this hotel to anyone looking for a clean, spacious "home away from home" while in downtown Hartford, CT. The rooms are huge, larger than some apartments. There is a fully equipped kitchen with a full-size refrigerator, stove, oven, microwave and dishwasher. The bedroom is five steps up and has a king-size bed, large closet with mirrored... More

Was this review helpful? Yes 1
Denver, Colorado
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 13, 2014

First, I have to say I have never seen a GM office right next to the check in desk and the door is always open. I had a small problem during my stay and it was resolved above and beyond my expectation. Second, the hotel just went through a renovation, I am not sure if all rooms are the same... More

Was this review helpful? Yes 1
WHGGuestService, Director of Sales at Residence Inn Hartford Downtown, responded to this review

AA75: Thank you for your review of our hotel. We understand that sometimes problems may arise during a stay, but it is our goal to resolve each situation as quickly and thoroughly as possible. I am glad that we were able to accomplish that for you. I am so glad that you liked the layout of your room. All of... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

The service at the front desk is excellent! The representatives greeted me and made me feel welcomed, one employee in particular was Constance. She was extra jolly but it wasn't too much. I would definitely come back

Was this review helpful? Yes 1
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Additional Information about Residence Inn Hartford Downtown

Address: 942 Main Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Hartford Downtown 3*
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Also Known As:
Residence Inn Hartford Downtown Hotel Hartford
Hartford Residence Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#1 Business Hotel in Hartford
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