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Residence Inn Hartford Downtown

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942 Main Street, Hartford, CT 06103
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Residence Inn Hartford Downtown
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Residence Inn Hartford Downtown
Residence Inn Hartford Downtown
Residence Inn Hartford Downtown
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187 reviews from our community

Traveler rating
    87
    61
    24
    9
    6
See reviews for
43
28
16
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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marryland
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Appreciated stay which was for a wedding, but was especially pleased with the helpful staff. It seemed that anytime I needed anything from directions, to a towel, Garcia was just around the corner. He appeared to be a faithful employee, concerned for the well fare of the guest, and for the well being of the Residence Inn

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Gosport, IN
Top Contributor
65 reviews 65 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall this is an excellent hotel. It is on the list of historic places and Marriott has done a very good job maintaining this hotel. The staff is extremely friendly and helpful. The location is wonderful for downtown business. There are two restaurants attached to the hotel which is very convenient. The breakfast is very good and they have added... More 

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Philadelphia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Residence Inn in Downtown Hartford on a recent visit to Trinity College, conveniently located only about 8 mins away by car. My research showed the Residence Inn to be one of the best values in downtown Hartford for a decent hotel. It had attached parking (at an additional cost) but offered free in-room Wifi, a free... More 

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Newport Beach, California
1 review
5 of 5 stars Reviewed 1 week ago

All the staff were super helpful and friendly but my 2 favorite front desk associates were Kasi and Caroline G. I also loved Miss Janet who always greeted everyone with a smile at breakfast! I stayed here for a total of 4 weeks for business and they all made my stay enjoyable. Thank you everyone for being AMAZING! -Diane

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Long Island
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night. The hotel was clean, the rooms were huge. I agree with other comments that the bathroom was small considering the room size. Basic decor. If I had paid full price that may have bothered me more. But at the government rate it was worth it. A little annoying that I didn't find out until we were... More 

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Buckeye, Arizona, United States
Top Contributor
50 reviews 50 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nicest residence Inns, I've stayed at. the room was very nice. There is a very nice restaurant inside the building so you don't have to go out into the cold. the breakfast was one of the best ones I've had at a residence inn.

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New York City, New York
2 reviews
4 of 5 stars Reviewed 5 weeks ago

During my stay at the hotel, the front desk clerk, Caroline Smith, was very professional, personable and accomodating. I was not happy with the location of my room, and despite the limited rooms available she did everything to change my room. I was very grateful! Thank you!

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 17, 2015

We came to Hartford for the AAC Tournament and the Residence Inn was great! The room was huge, the staff was friendly, and the location you can't beat. The room was bigger than my apartment. They had this really cool brewery located in the hotel too! Everything was a short walk away. If I come back to Hartford I won't... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

I reserved a room for $116. as advertised online (the government rate), but when I arrived at the hotel, the receptionist (Kaycee) was not only rude, but would not honor the price that was confirmed with my reservation. She then proceeded to tell me that the new rate was $200. and a hold had already been placed on my credit... More 

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Mark G, General Manager at Residence Inn Hartford Downtown, responded to this review

Hi John, I'm sorry it's taken me so long to respond to your comments. I've been looking into the information you've provided and working to better understand the details of what you've described. Different rates are not always available at all times and in this case I wish I had more information so I could be sure that our systems... More 

Senior Contributor
28 reviews 28 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 22, 2015

Despite a unique and historical location and close proximity to shopping, entertainment, great restaurants and much more, this property fails basic touches such as having body lotion in bathroom, having a slow and hard to connect wifi system, and staff that had to be prompted three times to respond to a request. The room itself, was spacious, comfortable and well... More 

Was this review helpful? Yes 2
Pete I, Manager at Residence Inn Hartford Downtown, responded to this review

Dear Duniasafiri, Thank you for taking the time to share your thoughts with us. I am happy to hear you were able to enjoy the location of our property and the size of the room. I would like to sincerely apologize for falling short on the basic touches you described. I value your input and we will use your feedback... More 

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