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Residence Inn Hartford Downtown

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942 Main Street, Hartford, CT 06103
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Residence Inn Hartford Downtown
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192 Reviews from our TripAdvisor Community

Traveler rating
    91
    62
    24
    9
    6
See reviews for
44
29
17
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Portuguese first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (55)
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    (36)
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Providence, Rhode Island
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

The room was great but it was in the back of the building right on the road leading to the major highway, so it was not quiet at night. There were two elevators but one was not working. Friendly staff. The included breakfast has good choices. This hotel is right downtown, 3 minutes walking from the XL center and various... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here in April of 2014 while I was in town for my wedding and I cannot say enough good things about this hotel! The staff was absolutely amazing and not only treated myself and husband wonderfully, but all of our guests that stayed here as well. The rooms were beautiful (and huge)! I would highly recommend this hotel... More 

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Coram, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this property this past Friday, May 8, 2015. I can't say enough about the kindness and courtesy of Joel and Pete at the reservations desk. Due to a family emergency, I was traveling alone. I was made to feel so welcomed and they could not do enough to make me feel comfortable from the room I was... More 

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New York City, New York
1 review
5 of 5 stars Reviewed April 28, 2015

One of the best experience dealing with staff; always very cooperative; appreciate willingness to go above and beyond to meet guest expectation/needs. The best experience I had dealing with was with Shana Kay & Joel Douglas

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Hartford, Connecticut
1 review
5 of 5 stars Reviewed April 24, 2015

Residence Inn Marriott Hartford is a very special place to stay and it is close to my heart. I felt my home during my whole stay. The Front Desk Staffs are very courteous. I have to mention one guy. He is none other than Joel Douglas... Man... What a person he is... Very courteous... Very helpful.. and Very Responsive. He... More 

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marryland
2 reviews
5 of 5 stars Reviewed April 21, 2015

Appreciated stay which was for a wedding, but was especially pleased with the helpful staff. It seemed that anytime I needed anything from directions, to a towel, Garcia was just around the corner. He appeared to be a faithful employee, concerned for the well fare of the guest, and for the well being of the Residence Inn

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Gosport, IN
Top Contributor
65 reviews 65 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 21, 2015

Overall this is an excellent hotel. It is on the list of historic places and Marriott has done a very good job maintaining this hotel. The staff is extremely friendly and helpful. The location is wonderful for downtown business. There are two restaurants attached to the hotel which is very convenient. The breakfast is very good and they have added... More 

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Philadelphia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2015

I stayed at the Residence Inn in Downtown Hartford on a recent visit to Trinity College, conveniently located only about 8 mins away by car. My research showed the Residence Inn to be one of the best values in downtown Hartford for a decent hotel. It had attached parking (at an additional cost) but offered free in-room Wifi, a free... More 

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Newport Beach, California
2 reviews
5 of 5 stars Reviewed April 16, 2015

All the staff were super helpful and friendly but my 2 favorite front desk associates were Kasi and Caroline G. I also loved Miss Janet who always greeted everyone with a smile at breakfast! I stayed here for a total of 4 weeks for business and they all made my stay enjoyable. Thank you everyone for being AMAZING! -Diane

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Long Island
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 30, 2015

Stayed for one night. The hotel was clean, the rooms were huge. I agree with other comments that the bathroom was small considering the room size. Basic decor. If I had paid full price that may have bothered me more. But at the government rate it was worth it. A little annoying that I didn't find out until we were... More 

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