Stayed there with my family of 6. We made our reservations through Priceline, so we were bracing ourselves for two, non-adjoining, grungy rooms. Not so - the desk clerk was very helpful and understanding, and got us two very nice adjoining rooms. The beds were comfortable, the linens were crisp and white, and the rooms and bathrooms were clean (though... more

I stayed at this hotel for 1 night in December 2008. I found the hotel to have very well appointed public areas and the room was what I was expecting. Front desk service was great and room was clean and well-maintained. I think that the AC/Heat unit was brand new. It was quiet and efficient. Bathroom had granite counter and... more

This hotel is not al all crown plaza like. It is just a very expensive holiday inn. And Service at a regular holiday inn is better. If you don't like hotel food, try the overprized hotel food they offer here! Tastes the same, just costs more. Do not be fooled by the map: If you are going to Hartford for... more

Being a local resident, I am familiar with this hotel and it's history. It use to be a 1970's era Holiday Inn and was changed to a Crowne Plaza Hotel, when two professional football teams almost signed deals to come to the city. From what I did see and experienced, it was some what remodeled and is not hard on... more

I was travelling through Hartford late at night and spotted the Crowne Plaza just off of 91. I pulled off and easily found my way to a front desk staffed by a cheerful young lady -Alicia. I was able to check in with a pretty decent rate and found my room on the 16th floor to be exceptional. (Their sleep... more

We booked connecting NONSMOKING rooms so that our 4 yr old son could go to sleep early. When we got to our rooms, one of them reeked with smoke. Rather than apologizing, the manager took issue, then brought up the hotel maintenance engineer (A SMOKER!!!) who of course agreed with his manager. We were finally moved to another floor where... more

I stayed at the Crowne Plaza for one of the largest conventions hosted by Hartford ever. This event was planned over the course of two years, yet the Crowne Plaza was woefully understaffed. Though I arrived early on Friday to attend a luncheon downtown, I found myself going back to the hotel four times to check in and was told... more

I stayed here weekend of June 8th and will never stay here again. When I made reservation I specifically asked if the property had a ppol. I was told yes. When I got there, I found that the pool was closed due to renovations. I left the room after 2pm on Saturday, when I returned I was surprised to see... more

We stayed at the Crowne plaza this past Saturday. We chose this hotel because it is within walking distance (about 15 minute walk) to the Dodge Music Center(formerly the Meadows). We arrived at the hotel early so we could have lunch and our teenage daughters could use the pool before the show. We were unpleastantly surprised to learn that the... more