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All 10 Hartford hotels

Hilton Hartford

3.5 of 5 Hotel   |   315 Trumbull Street, Hartford, CT 06103
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Ranked #3 of 10 Hotels in Hartford
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
Nancy T Hartford, United States
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580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartford, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I arrived early and wanted to see if my room was available for early check in. I was able to get my room within 30 minutes and was provided a slight room upgrade with breakfast the next morning. All information about nearby restaurants and places to see were given as well. Very helpful and friendly.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Nancy T, Thank you for your outstanding review and for sharing your experience with the TripAdvisor community. I am never surprised but very thankful to hear my amazing staff provides friendly and efficient service. I will certainly commend them on a job well done. We look forward to your return. Regards, Ron Wichowski General Manager More 

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Staff does not know if it will be avail again. I would have stayed elsewhere if notice had been posted on reservations and/or lobby. Hotel formally had weekly Managers Recrption. Also a benefit of the past.

Was this review helpful? Yes 1
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Geechee7, Our number one goal is to ensure each and every guest leaves having had an extraordinary experience, and I sincerely apologize this was not the case for you. The DASH shuttle is available through the City of Hartford every day from 7am to 7pm. We also offer transportation via our van when it is requested. I hope you... More 

Stuart, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

This is our FIFTH year holding our family Christmas (20 people) a the Hilton - once again they outdid themselves with hospitality and courtesy. We are ready to book for 2015! we had a total of 9 rooms plus the suite and everybody was happy with the accomadations The staff at the hotel is personable and worked with us to... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear JET913, Wow! I will certainly pass along your compliments to my team. Your review serves to reassure me that we are providing excellent and personal service. Thank you. We look forward to year six of your family Christmas! Regards, Ron Wichowski General Manager More 

Philadelphia, PA
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice Hilton property. Friendly staff at the front desk and there is a comfy lounge area downstairs, next to the property restaurant and bar. The rooms are clean and pretty spacious, and I did not experience any issues while there. Go for a higher floor room- the views are better. If you are looking for the sauna,... More 

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WHGGuestService, Manager at Hilton Hartford, responded to this review

Thank you for being a contributor on Tripadvisor. We appreciate the confirmation that we are providing great service and a comfortable environment for our guests. We hope we have the pleasure of having you stay with us again soon. With any luck the next stay will bring better weather so you able to enjoy all the city has to offer.... More 

Hartford, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

While I found the hotel to be nicer than most - that being, cleaner, more upscale with better customer service, the room had no internet service in the evening or early a.m. and since I was there for a school function, I was unable to study online in my room. Without internet, we tried to watch t.v. the first evening... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear Stephanie M, I am thrilled to read that my staff was able to provide you with a clean and comfortable stay. I apologize for the difficulties you had with the internet and cable. Please know this is not the norm and during your next stay please inform the front desk of any issues. Our team is here 24hrs a... More 

New York City, New York
Top Contributor
87 reviews 87 reviews
19 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Thanksgiving day through the weekend. Upon arriving I wasn't greeted as a Hilton member so I should've known something was wrong. Front desk staff was great it wasn't until I got up into my room that I realized that when I booked my stay I booked it so that I would have breakfast every day... More 

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear rbtwo4, Wow! On behalf of my entire staff I want to thank you for sharing your experience with the TripAdvisor community. As a Top Contributor we are very appreciative of your compliments. The next time you have the opportunity to stay with us we hope you are able to enjoy the pool, m&m Bistro and our shuttle service. We... More 

Lincoln, Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived until we departed the entire staff couldn't have been more helpful or pleasant. Free shuttle service was a bonus. Thank you for making our stay an enjoyable one and Hilton will be our go to hotel!

Was this review helpful? Yes 1
New Hampshire
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed one night for business, traveling with a few others. The hotel was easy to access from the highway. Parking is directly below the building and the cost is included with the stay. The hotel offered to use the van to drive me to my meeting, which was a great convenience. When I found my room thermostat difficult to... More 

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear dedicatedhiker, I could not agree with you more; my staff is the reason we have so many return guests and why we continue to receive high accolades. We pride ourselves on being able to offer a quick resolution to any issues our guest experience and I am happy your thermostat was repaired quickly. It is our pleasure to be... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I didn't need to use wifi or even interact with staff except the front desk, so I can't comment on those things. However, the room was clean, the floor was quiet, the bed was comfortable and there was a thermostat to adjust the temperature. The hotel is walking distance to bars and nightlife. Good stay, nice experience.

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear ecsumaria, It was our honor to be able to provide you with comfortable, clean and quiet accommodations. We certainly hope this was not your only stay with us and we are able to continue to welcome you back. Regards, John Loyacano Director of Operations More 

Dallas, Texas
Top Contributor
129 reviews 129 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is the hotel my husband stays at for business. I have been there several times as well when I travel with him. The staff is very nice and goes out of their way to be friendly and helpful. The hotel itself is quite old so there is not much you can do with low ceilings, very small bathrooms,vending/ice machines... More 

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear Patty B, Our number one goal is to create a comfortable and welcoming environment for each and every guest. I am very happy that my staff was able to accommodate your during your stay. Our shuttle service is very convenient and I am glad to see you were able to take advantage of this service. The next time your... More 

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Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
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TripAdvisor is proud to partner with Expedia, Orbitz, Cheap Tickets, Priceline, Hilton Hotels, Hotels.com, getaroom.com, TripOnline SA, Booking.com and Tingo so you can book your Hilton Hartford reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford

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