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Hilton Hartford

Certificate of Excellence
GreenLeadersBronze level
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315 Trumbull Street, Hartford, CT 06103
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Hilton Hartford
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675 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Hadley, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

My fiancé and I stayed at this hotel for a wedding that was booked a block and a half away. When we arrived, I had pre-booked online, and requested a king bed. Unfortunately, there were other friends of mine who were also attending the wedding, and there was a mix up at another local hotel. They arrived in the lobby... More 

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California
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The property itself is very dated- old, and rather worn. But the staff was excellent, and very helpful, which helped to offset that. Hotel is located within walking distance of a variety of restaurants and super easy access on and off the highway.

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Kennebunk, Maine
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I received my HIlton Honors email inviting me to check in to my "specially selected" room at the Hilton in Downtown Hartford. Unfortunately, the room that had been selected wasn't at all the type of room I had reserved. And since I couldn't find the right room online, I called the hotel. Simple fix, I thought. Wrong. After about 10... More 

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Wuhan, China
1 review
5 of 5 stars Reviewed 1 week ago

I was only in town for business one night. When I got to the hotel they informed me that I had been upgraded to the presidential suite at no additional charge. Needless to say the next time I am in Hartford I will be staying here again.

Review collected in partnership with Hilton Hotels & Resorts

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Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff at the front desk were horrible. After confirming with the hotel earlier that my room was ready, two beds, non-smoking, and that I was arriving very late. The gentleman on the phone assured me all was ready for my arrival. When I finally arrived at 10pm, exhausted after driving 7 hours to get to my destination, the lady... More 

Was this review helpful? Yes 3
Rocky Hill
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was fine. Great location for theaters and eateries. The room was nothing special just your average king room. It was clean and the bed was comfy. The bathroom was small. The staff at the front desk were wonderful especially Christina! Always a smile : )

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Lori G, I will certainly let Christina know she made a positive impact on your stay. We take pride in offering clean, comfortable and welcoming accommodations. We hope you have another opportunity to stay with us soon. Warm Regards, Ron Wichowski General Manager More 

CA
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at Hilton for one night after visiting places in the Hartford area. The hotel is about 15 minutes walk from Union station along with lots of restaurants and theater center. The hotel is clean and quiet on a June Saturday. We also had snack at the hotel first floor bistro. There were only 2 other tables that night so... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear babyoscar530, Thank you for sharing your experience with the TripAdvisor community. I am very happy we were able to provide a "clean and safe" environment for you. We are conveniently located to many attractions and I am thrilled you were able to see many of these during your stay. We look forward to the opportunity to have you once... More 

maine
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Hilton when in Hartford to attend graduation at Trinity College. The rooms are large, well-decorated, and the beds comfortable. In addition, the front desk staff was very accommodating. My only negative observation is about the restaurant, where a group of us staying at the hotel ate dinner because of some logistical difficulties. Although the hotel... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Babak, I am happy to see we were able to provide you with a convenient location for your recent business trip. My committed staff continually ensures that our business travelers have their requests met during their stay. Hartford does offer a wide variety of culture and night life that we would love to share with you the next time... More 

Paget, Bermuda
1 review
4 of 5 stars Reviewed 3 weeks ago

Not a bad business stay but I would not recommend Hiltons for personal luxury stay. Convienient location to drive to and in the city close to bars/restaurants. I think this is good for solo business travel.

Review collected in partnership with Hilton Hotels & Resorts

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Edinburgh, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelled on my own by train from Edinburgh, Scotland and picked Hartford to visit for a few days before travelling on to New Haven to spend time with a cousin. Room was on the 18th floor with marvellous view, very spacious. Bistro downstairs served breakfast, lunch and dinner. Very well appointed, nice bar. All food was cooked on the premises... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear joyce_paterson, I am grateful to my dedicated staff for ensuring you enjoyed your trip to Hartford. Our Chef and Bistro staff continually go out of their way to create an enjoyable and relaxing environment. Thank you for recognizing their efforts. We hope you are able to be our guests again, we look forward to seeing you. Warm Regards, Ron... More 

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