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Hilton Hartford

Certificate of Excellence
GreenLeadersBronze level
3.5 of 5
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315 Trumbull Street, Hartford, CT 06103
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Hilton Hartford
Best prices for: 1 room 1 guest
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Ranked #3 of 10 Hotels in Hartford
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
Doris L Bridgeport, United States
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651 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bridgeport, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel met our expectations. I was in town for two days of training. The food was excellent. The catering staff was great. The beds were super comfortable. Overall a good experience. I would recommend it and stay there again.

Review collected in partnership with Hilton Hotels & Resorts

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Springfield, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a long day of travel and were exhausted by the time we reached the hotel. Hartford Hilton had an angel at the desk. Her name is Cherene. She was very pleasant and welcoming. Our check in was smooth and our stay only got better from there. The overall customer service has been unmatched. I am very grateful that... More 

Review collected in partnership with Hilton Hotels & Resorts

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Middletown
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice place to stay downtown with all the amenity's for business travel. Great staff that were friendly and helpful. They offer shuttle service to local restaurants, and you can also use the dash bus service that is free and easy to hop on. I would stay here again if I had another business trip , because of the hospitality and... More 

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Colleyville
Top Contributor
81 reviews 81 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I liked this hotel but they seemed to zing me with every opportunity. I am a gold member but received non of the benefits of a gold member like other Hilton hotels. The staff could not the me anything but the breakfast lounge was reserved for Diamond level. My key would not go to the 22nd floor nor did I... More 

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Cincinnati, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I liked the Hilton. I was here on business and the event was well taken care of. My room was kept clean everyday. Customer service tried to answer all questions and were all courteous. The bartender at Element 315 is a real treat. Pay her a visit if you ever stay at this hotel. This being the only hotel I... More 

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Waterbury, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were very happy with the service and cleanliness of room. We were there on Mother's day weekend. The breakfast personnel gave each woman a rose and a smile! Everyone was very friendly. Room was clean and inviting.

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Karen, We are also very "happy" that we were able to provide you with an excellent stay. Happy belated Mothers Day. From the cleanliness of your room to the personal attention shown to each guest, our number one goal is service. I am grateful you have chosen to share your experience. Warm regards, Ron Wichowski General Manager More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

As a frequent guest of the Hilton Hartford for business, I spend a lot of my time at this hotel. From the very first week I stayed here, I've been incredibly impressed with the customer service. The staff here will make you feel welcome every single week. Cherene and Moe are so friendly everytime I see them. Cherene remembered me... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Feiran, I am privileged to have the opportunity to work with Cherene and Moe. I thank you for acknowledging their outstanding guest service and it will be my pleasure to share your comments with them. We realize that excessive business travel can become wearisome and it is our pleasure to provide a positive and supportive environment for our guests.... More 

massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment I walked into the hotel the service and staff were top notch! Very helpful answered all my questions with a smile and made me feel most welcomed! I used the complimentary shuttle to the Bushnell theater and my event ended at 10:30 and the shuttle usually stops at 10:00 and they said to call them and they... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Loonlover52, I cannot thank you enough for your amazing review! I appreciate my dedicated staff being recognized for their excellence in service. Their genuine concern for the well-being of our guests is what truly sets us apart from our competitors. We look forward to your next visit to Hartford and especially for being our return guest. Warm Regards, Ron... More 

anderson, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The one thing that I care about is the staff at hotels, And they are top quality here. They are very accomidating and made sure that my stay was restfull. If I have to go to hartford again I will stay here again.

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Ralph H, Thank you! I am appreciative to my dedicated associates for ensuring you had a great stay. We certainly would love to see you back again soon. Warm Regards, Ron Wichowski General Manager More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at the Hilton Hartford is absolutely the best ever. Everyone (registration, bell captain, housekeeping) made us feel welcome, always addressed us by our names. Obviously committed to making each guest feel welcome and conveying a genuine concern for enjoying the experience of staying at this hotel. A 5-Star Experience!

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Jim R, Thank you for your outstanding review of our hotel! Our associates are committed to providing a first class experience and I am grateful that this fact is being acknowledged. I hope you have another opportunity to be our guest soon. Warm Regards, Ron Wichowski General Manager More 

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