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All 10 Hartford hotels

Hilton Hartford

3.5 of 5 Hotel   |   315 Trumbull Street, Hartford, CT 06103
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Ranked #3 of 10 Hotels in Hartford
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 5 days ago
Cindy G Vero Beach, United States
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563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vero Beach, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

The best thing about our stay at the Hilton was the staff. They were very helpful and did everything possible to ensure we had a great stay from finding a postage stamp when we needed one to driving us in the hotel van to a hard to find restaurant. The room was just average and a little dated.

Review collected in partnership with Hilton Hotels & Resorts

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1 review
2 of 5 stars Reviewed 6 days ago NEW

I'm sitting in a Hotel room that costs $369 a night with stains on the curtains and the arm of the chair torn apart. They cut the hours of the executive lounge and it seems they are doing all they can to deter guests from visiting the lounge. I am a frequent traveler. When I have to stay at a... More

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WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Faithful44, I truly apologize for your recent experience at our hotel. I am very surprised at your comments for this is not the normal experience of our frequent guests. I would welcome the opportunity to discuss your comments with you. I can be reached at the extension below at your earliest convenience. We sincerely hope you allow us another occasion... More

Diamond Bar, CA
1 review
4 of 5 stars Reviewed 6 days ago NEW

I liked the room, it was clean and the hotel food was okay. I had dinner one night and breakfast one morning. The continental breakfast is very nice and has everything you would expect, but the dinner was margnal for me. I had roasted chicken, garlic mashed potatoes and brussle sprouts. The sides were good but the chicken a little... More

Review collected in partnership with Hilton Hotels & Resorts

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Fulton, NY, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

The first room was overwhelmingly perfumed with something like Fa-breeze and the furnace filter was so plugged solid/filthy, so I got a different room. The second room was not as smelly and the furnace filter was fairly clean. The night stand light was broken, the window curtain rod did not operate properly as it was broken.

Review collected in partnership with Hilton Hotels & Resorts

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Denver, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This hotel makes the Hilton name shine. Its staff go above and beyond to make your stay exceptional and all with a smile that is genuine. It is located near several restaurants, a Starbucks and a CVS Pharmacy. It's also minutes from Aetna's Headquarters. When traveling to Hartford, you must choose this hotel!

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear Cheryl W, Wow! Thank you for your extraordinary recommendation. It is the goal of each manager and associate to create an outstanding experience for our guests, and your review is proof that we are accomplishing this. Our location is ideal and very convenient. It will be our pleasure to welcome you back. Regards, John Loyacano Director of Operations More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

During our recent stay at the Hilton in Hartford CT my husband and I had a very pleasant experience with the staff. I would like to point several of them out. On Saturday night in their very busy bar area Dave DelaRocca was the only bartender. He was very calm, efficient, kind, and professional. He did not appear to be... More

Was this review helpful? Yes 1
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear Lisa F, On behalf of David, Harun and Laurie I would like to thank you for your comments. It will be my pleasure to pass along your feedback to them and I know they will appreciate the compliments. I will also be sure to thank the front desk reception and let them know what an amazing job they are... More

Center Moriches, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is very nice and clean. I was there for a conference of 6000 women. Many were booked in the Hilton. The elevators did not seem to be working properly as in a bank of 4, we would only see one coming and going. At breakfast in the morning, the line and wait was quite long as the restaurant... More

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear LaurCimmino, Hosting the Women of Faith event is something we look forward to each year. Providing comfortable and clean accommodations is our top priority. Regarding the elevators, I can assure you they are in perfect working condition, it was the volume of guests that were using them at the same time on each floor that effected their speed of... More

Troy
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

My friend and I have stayed at the Hilton in Hartford and enjoy the Hotel and the staff is great.. I highly recommend staying there..The restaurant buffet was wonderful and the food was hot & the service was friendly..

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear JeanMarie S. Thank you! It is always great to hear such positive feedback. I truly believe our amazing staff is what sets us apart from our competition. I will certainly pass along your comments. We will have our hot buffet ready and waiting for your return. Regards, John Loyacano Director of Operations More

Hartford, United States
1 review
3 of 5 stars Reviewed 1 week ago

One light in the room didn't work, bathroom door didn't close properly and it didn't seem like there was a fan in the bathroom. For being a Hilton, I expected the room to be nicer. I was a part of a wedding party and called a few days too late and the room block had expired. I was hoping to... More

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, Director of Operations at Hilton Hartford, responded to this review

Dear Sharon S, It is our top priority to ensure each guest has a comfortable and pleasant experience. During your next stay, if there are any issues with your room please inform the Front Desk and they will be more than happy to work with our Engineering team on a quick resolution. Regarding the room block, our Sales Manager works... More

Keller, Texas
Top Contributor
104 reviews 104 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here several times over the past 10 years. Always consistently nice and clean. Room was comfortable with comfortable beds. What you'd expect from a Hilton property. Did not eat in the restaurant during this stay, so cannot review that.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Woffer, It is always great to receive such positive input especially from a Top Contributor. Consistently providing quality accommodations is something we strive for and thank you for letting us know we are achieving this goal. We hope to see you again soon. Regards, Anish Patney General Manager More

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Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel

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