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Hilton Hartford

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315 Trumbull Street, Hartford, CT 06103
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Hilton Hartford
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701 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exton, Pennsylvania
Level Contributor
78 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here two days during a recent conference. The room was clean and suited my needs. The rate was quite expensive (350/night) compared to many other hiltons I stayed at - but it was in line with other hotels that catered to business travelers.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear tdsisum, I would like to take a moment to thank you for sharing your experience with the TripAdvisor community. I will certainly let our Executive Housekeeper know her team is doing a great job. We sincerely appreciate the business travelers we are lucky to have the opportunity to accommodate. A clean and comfortable room will be ready for your... More 

Westfield, New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for one night on business and was quite pleased with the accommodations and overall service. The AAA rate make the deal a little better. I would recommend this hotel when staying in Hartford, Ct.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Intrepidbooks, Thank you for sharing your kind words with the TripAdvisor Community. I am very happy to read you had a great experience and would recommend our hotel. We look forward to your return visit. Warmest Regards, Ron Wichowski General Manager More 

Cary, North Carolina
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is very nice,the rooms are clean.Corporate rate plans are good.There is a nice breakfast restaurant onsite.Overall a nice place to stay.Very close to most downtown amenities.The staff is very helpful and friendly.The hotel offers free shuttle to local downtown offices which is a plus.

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear somu_traveller, Thank you for your great review! I'm thrilled to see that our staff is being recognized for their dedicated guest service. I will certainly share your comments with them and encourage my team to keep up the great work! I'm always impressed when I read a positive review that not only lets me know that we're doing things... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I regularly stay at this hotel and I always have a good experience. It is a good value. They have good room rates. The rooms are always clean and most are quiet. Good sized rooms. Nice staff. Good restaurant. Good parking. Good location for downtown Hartford.

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear occhioo, Thank you for your kinds words and for sharing your experience with the TripAdvisor community! I am very happy we were able to provide you with a memorable stay. From our dedicated team members to the quality of our Bistro our number one goal is guest service. We look forward to your return visit. Warm Regards, Ron Wichowski... More 

Boonesville, United States
1 review
5 of 5 stars Reviewed July 28, 2015

The downtown Hilton in Hartford is in the heart of the nicest part of town, with plenty of fine eating establishments and even some live jazz within walking distance. Get your coffee from the hotel on Sunday mornings . . . the Starbucks closes on weekends. Great stay.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear James H, I am grateful that you have taken a moment to share your experience with the TripAdvisor community. We are very fortunate to have an ideal location which many of our guests find convenient. I am happy you were able to explore the many cultural activities the city has to offer. Your patronage is appreciated and we look... More 

Arlington, VA
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 26, 2015

The stay at the Hilton exceeded my expectations. Many previous reviewers had reported that the Hilton was outdated and while I felt that (sure) there were a few decorations that showed the hotels age, my experience was quite the opposite. The furniture looked great, the beds were very comfortable -- great amenities including toiletries. The exercise room is nicely laid... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear worktotravel14, I would like to take a moment to thank you for sharing your experience with the TripAdvisor community. Thank you for recognizing the kindness our associates show our guests, it was my pleasure to share your comments with them. We look forward to having you be our guest again. We truly appreciate your patronage. Regards, Ron Wichowski General... More 

Norwalk, CT
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 26, 2015

Room was fine...nothing special. Very clean. Bed was comfortable, but bouncy. Even on the 14th floor, street noise was profound. Hallway noise is an issue, as well. Not a surprise, as one can see light all around the inner frame of the door, so noise also penetrates easily. They have you sign a No Parties policy when you check in,... More 

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear ClaireGJ, I'm terribly sorry your experience at our hotel was not a better one. Please know that all information TripAdvisor members share with us is reviewed and shared with the key members of the hotel team. I am disappointed to read that there were noise disturbances during your stay. Our front desk and security, if informed of any issues,... More 

Hartford, United States
1 review
5 of 5 stars Reviewed July 23, 2015

Please don't Hilton Downtown if you are visiting HT Connecticut. Right at the heart of the city with beautiful view. Excellent service. Nice Bistro for Dinner. The executive lounge at the 22nd floor is awesome.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Victor S, Thank you for your recent TripAdvisor comments. We appreciate that you took the time to share your experience. Our Chef is committed to offering a great dining experience and I will let him know of your comments. We are ready to welcome you back and look forward to your next arrival. Regards, Ron Wichowski General Manager More 

Alton Bay, New Hampshire, United States
2 reviews
5 of 5 stars Reviewed July 23, 2015

The service and attitude of all the people who worked at this hotel were awesome. Upbeat and caring people who work there who are constantly wanting to serve. Felt like a king in every part of the hotel, from minute we got there until we left. highly recommend.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Kim K, Wow! Thank you for sharing your recent experience with the TripAdvisor community. Thank you for also recognizing the caring my dedicated team show each guest. I truly believe that my remarkable staff is what separates us from the competition. We will be ready to welcome you and will ensure you feel like a "king" during your next... More 

Springtown, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

If you need a meeting space it's great and staff to work with is also amazing. Watch out for the restaurant staff a lot of attitude. Overall the space is great for holding a meeting, sleeping rooms are fine and the location was good. Staff will give you all kinds of ideas of things to do in the surrounding area.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Susan W, Hartford does offer a vast amount of history and I am happy you were able to explore all the city has to offer. I am grateful that we were able to provide you with a great stay. From our dedicated staff to our delicious food we enjoy having you has our guest. Warm Regards, Ron Wichowski General... More 

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