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All 10 Hartford hotels

Hilton Hartford

3.5 of 5 Hotel   |   315 Trumbull Street, Hartford, CT 06103
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69%
Ranked #3 of 10 hotels in Hartford
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Sparky H
  • Reviews (474)
  • Photos (68)
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  • Q&A (1)
  • Room tips (61)
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474 people have reviewed this hotel

Traveler rating
    157
    164
    80
    45
    28
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69
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239
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is an older Hilton but well maintained and rooms are decent if a bit noisy. Real defining factor are the staff who are all fantastic and make the hotel a good choice. I would definitely recommend the hotel based on the service alone.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Sparky H, I am grateful that you have recognized my staff for their outstanding guest service. I truly believe that they are what set us apart from the competition. I hope you have the opportunity to allow us to serve you once again. Regards, Anish Patney General Manager More

Naugatuck, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel hosted a fundraiser for "Shatterproof". The staff was excellent. The front desk was always helpful. Food and Beverage was over the top. Chefs were on the street cooking for everyone. It was the most overall pleasant employees at any hotel. Helpful, pleasant, courteous. They went above and beyond.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Christopher M, We were honored to host the “Shatterproof” fundraising event and I am happy you were able to participate. I agree, my staff went above and beyond to ensure everything from the food to the overall atmosphere was enjoyable. When you decide to return we will be more than happy to welcome you back. Regards, Anish Patney General... More

Singapore, Singapore
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great choice if you're heading to Hartford or the surrounding area. It is well-positioned off the highway. The rooms are updated, including the fixtures in the bathroom. The decor is not modern or contemporary. Nonetheless, I don't think it's dated either. Everything works well, the room feels 'fresh' (i.e. without those horrible stains and wear/tear) and most... More

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Dazziz_91, I want to thank you for sharing such a positive review with the members of TripAdvisor! It is especially noteworthy coming from a Senior Contributor. I agree, our Front Desk agents are efficient while providing exceptional personalized guest service at all times. They appreciate your comments. Our main goal is to provide a comfortable, clean and welcoming place... More

Orange, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Tara Neary is Hands down the most Amazing manager I have ever dealt with. She went above and beyond the call. Thanks for organizing the ride to the Kiss concert :) The rooms really lacked in this place & we had a barking dog next to us all night. The parking is a little pricy also.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Anthony P, I would like to thank you for your comment! It was my pleasure to share your review with Tara and congratulate her on a job well done. During your next stay please inform the front desk if you should have an issue with your room. They would be happy to move you to a more suitable location.... More

1 review
4 of 5 stars Reviewed 1 week ago

I love Mo at front desk. I stay here often and every time I go in Mo always brightens my day. I go to the hotel to sleep. the bed is awesome I also enjoy at least eight hours to sleep. The have a variety of channels so if you are traveling with young ones they should have something to... More

Was this review helpful? Yes
Hampstead, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

A fantastic staff, from the Front Desk, to Housekeeping, Dining and Bar Room staff and even the Security personnel were a great help to us. From what I gathered from most of the wedding guests and members of the bridal party, everyone was very pleased with the stay. Easy on/off from the highway right to the front door, ample parking... More

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Michael H, Congratulations on your daughter’s wedding! I am honored that you had selected the Hilton Hartford as the place to celebrate this occasion. I agree, we do have a convenient location and are fortunate to play host to a variety of events. My security team is very consistent in assuring that or guests receive safe and reliable transportation,... More

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at this hotel every time I travel to Hartford for business for over 2 years now. I tried all the other hotels in downtown Hartford and this is by far the best and classiest. The staff is friendly, the rooms are always clean, and the amenities are nice and new (the gym was just recently redone... More

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Nick Z, I always appreciate hearing from our guests, especially HHonors members. From the friendly staff to the ample amenities I am happy we were able to provide you with an outstanding experience. We will have the hot breakfast waiting for you upon our return. Regards, Anish Patney General Manager More

Honolulu, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had been dreading the long flight from Hawaii to Hartford, CT for business. I arrived totally exhausted. The Hilton team greeted me with warm smiles and quickly settled me in. After sleeping off the jet lag, my housekeeper for the week made sure my room was impeccable (beyond clean) and her attention to detail was phenomenal. She noticed the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Paulette L, Thank you! I am grateful that you have shared your experience with the Tripadvisor community. I am also appreciative that my staff was able to make you feel welcome and comfortable during your work week. It never ceases to amaze me the genuine care and concern our associates show for our guests. We hope we are able... More

Staten Island, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent stay. Beds were comfortable, television worked perfectly, and in-room coffee was excellent. Bathrooms were clean, towels were freshly dried. Soap and shampoo smell good. Bar and Breakfast were great. Breakfast might be a little pricey at $15, but the buffet had fresh food, fresh fruit, real bacon, real eggs, and good coffee. Worth the money!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Jason P, Wow! I cannot thank you enough for your review. I am happy you were able to enjoy the amenities we offer. Thank you for recognizing the quality of ingredients we put into all of our Bistro menu items. I will certainly pass along your comments to our chef. We will have the coffee ready for your return!... More

Sydney
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok place to stay. Reasonably well located, friendly staff, comfortable beds, reasonable rates etc. Decor is very tired both in the rooms and common areas. Really long overdue for a facelift. (Actually all of Hartford is very tired and long overdue for a facelift, but that is another story).

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

PRMSydney, I would like to thank you for your comments and for being a senior contributor on TripAdvisor. Our goal is to provide a friendly and comfortable stay and from reading your review it looks like we are accomplishing this goal. We hope we have many more opportunities to provide you with the service you deserve. Regards, Anish Patney General... More

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Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel

68 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Hartford #2 Business Hotel in Hartford
Hotel Class
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 
Number of rooms
393

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Hartford and other travelers.
1 question
29 days ago

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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