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All 10 Hartford hotels

Hilton Hartford

3.5 of 5 Hotel   |   315 Trumbull Street, Hartford, CT 06103
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Ranked #3 of 10 Hotels in Hartford
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A recent review
4 of 5 stars reviewed yesterday
mleleanor SC
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499 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
SC
Top Contributor
64 reviews 64 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms serviceable. Bathrooms small and badly in need of an upgrade. Decent gym. Very friendly and helpful front desk staff. Restaurant staff try hard - I ordered breakfast to go and they tracked me down in lobby with it packaged ready to go. I do think it is overpriced for what you get. I paid a ridiculous rate - double... More

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Ottawa, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Hilton Hartford is a nice, clean hotel in downtown Hartford. It would great for me because of its proximity to the XL Center. Room was nice, big & clean. Parking was easy, although not cheap. Staff was friendly and efficient.

Review collected in partnership with Hilton Hotels & Resorts

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New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff are very friendly and take their time to ensure all your concerns are addressed. I travel for work and stay at this Hilton has made my trips to Hartford a lot easier. Please say to hello to Cherene at the front desk when you get a chance.

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Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I booked a one night stay at this hotel for a concert weekend seeing Tom Petty at the XL center. If you are going to a show at XL, this is THE place to stay. 4-5 stars for location. The night of the show, it was POURING rain and we didn't get one drop on us. The... More

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were in the Grand Ballroom. Chris in A/V was very attentive and helpful in quickly working around a sound issue we had with the in-house A/V in the ballroom. Our 3 day workshop went seamlessly. The banquet staff was on top of everything and the buffets were very good. Very friendly and helpful employees throughout the hotel. Note to... More

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Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location, convenient to many things in Hartford. My average rating and poor service is for the following: there were 2 wedding parties at this hotel. Why on earth would you have only 1 person checking people in at 3:30 pm with a line out the door and almost a 30 minute wait. While waiting... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear fairyprincess69, I am grateful that you have shared your comments with us and I apologize for your recent experience. Please know that this is not the norm at our hotel. I am looking into the staffing concerns and will endure that this is not an issue going forward. We hope we have a future opportunity to serve you. Regards,... More

Boston, Massachusetts, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I have been staying at this Hilton in downtown Hartford off and on for the past 5 months since my current client is located in downtown Hartford. Front desk staff are very friendly, particularly Cherene, who makes my stay enjoyable when I am greeted by her bubbly and personable welcome. One of the restaurant managers, don't know his name but... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear LCO2, I would like take a moment to thank you for your feedback from your recent visit. Cherene and JP are incredible and I will make sure to pass along your comments to them. The smoothies are one of my favorites as well and I will also make certain that the servers have the necessary equipment going forward. We... More

1 review
5 of 5 stars Reviewed 1 week ago

For a first timer in Hartford, I will definitely say the service at the Hilton was by far the best. I travel once a month and have never received this great of service. Cherene at the front desk checked us in and was as friendly as they come. From the guys out front to the cleaning crew upstairs, every one... More

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Brooklyn, New York
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Hartford while moving from Massachusetts to New York. The hotel was clean, pleasant and modern. The staff was truly outstanding, they were very kind and helpful. Some of their staff helped me park my large moving truck and kept an eye on it overnight. I doubt I'll ever be in Hartford again but if I... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear theitrain, I am very happy, but not surprised, that my staff made you feel welcome and cared for. They truly are “outstanding” and I will make sure to read them your review. If you ever are in Hartford again we will be happy to welcome you back. Regards, Anish Patney General Manager More

St. Augustine, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent staff. Reasonably priced. Shuttle service to all hartford businesses and restaurants. Real breakfast serviced daily. Access to top level floor for evening snacks, water, etc. Work out facility including an indoor pool.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Cox G, Thank you, I appreciate you taking the time to share your comments with the TripAdvisor community. We take pride in providing exceptional service and look forward to serving you again. Regards, Anish Patney General Manager More

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Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel

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