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All 10 Hartford hotels

Hilton Hartford

3.5 of 5 Hotel   |   315 Trumbull Street, Hartford, CT 06103
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69%
Ranked #1 of 10 hotels in Hartford
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Fawad K
  • Reviews (447)
  • Photos (68)
  • Amenities
  • Q&A (1)
  • Room tips (58)
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447 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Hartford, United States
1 review
1 of 5 stars Reviewed yesterday NEW

Unfortunately, my recent stay at the Hartford Hilton in Connecticut will prevent me from staying at a Hilton in the future. Within hours of checking out, I realized that I had left personal items in my room. When talking with the staff in charge of "Lost and Found", I was told that my property had not been found by the... More

Review collected in partnership with Hilton Hotels & Resorts

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is excellent for business or pleasure travel, located next to the XL center and close to many key locations in downtown Harford. The rooms have good mix of amenities, space and cleanliness that is hard to find in the other establishment in the down town area. The hotel staffs are polite, welcoming and very accommodating. A++ overall.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Fawad K, What a great review! I appreciate the time you have taken to share you experience on TripAdvisor. From the ideal location to my compassionate staff we are thrilled you enjoyed your experience. We look forward to our return stay. Regards, Anish Patney General Manager More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

Best front desk help in all my travels....she is very accomodating, always pleasant and makes being away much easier. All the folks that work there are exceptional but most of my dealings are with Cherene over the last few years at this location....she is a true asset to the Hilton organization! Thank you, M.V.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Mark V, On behalf of Cherene I would like to thank you for your wonderful feedback. I certainly agree with you, Cherene is one of our star team members. I am grateful to her for continuing to provide you with such outstanding service. Cherene and the rest of my amazing staff, will be here to welcome you back. Regards,... More

dc
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The front desk team is amazing. I travel to Hartford weekly, and they work tirelessly to ensure my trips are perfect. Without comparison, the team has displayed the highest level of professionalism and customer care ever experienced.

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Chadxsmith, Thank you for the incredible review! I am grateful you were able to share your experience with the TripAdvisor community. The professional and courteous demeanor of my team never ceases to amaze me. We hope we have the pleasure of welcoming you back. Regards, Anish Patney General Manager More

Brookfield, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Hilton isn't the most modern; it doesn't have the most amazing amenities; the food isn't world-class; and is located next to Black-Eyed Sally's, a southern food eatery with a dicey reputation...HOWEVER, having stayed in hotels ALL OVER the world, I am confident that you would be hard-pressed to find a hotel ANYWHERE with better employees! Here's just one example... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear AmyPooh, Amazing! I am extremely proud of my team, especially Mike Thomas, for creating a memorable and extraordinary experience for you. The care and concern shown to you verifies that we are fortunate to have the most genuine and caring staff. Please know that Mike truly appreciates your kind words. We sincerely hope you are feeling better and are... More

Halifax, nova scotia
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Good choice for accommodation for out-of-town guests. The staff were welcoming, friendly & helpful, at the front desk, on the floor & even in the elevator. Juan, at the front desk, was particularly accommodating with a room change and remembering my name on a busy Friday. The special event rate was fair. Location near restaurants & the park(Jazz Festival), as... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear seaspray3 I am grateful that we were able to create a memorable stay for you during the wedding weekend. Juan is outstanding at his job and he appreciates the positive accolades. We hope we are able to accommodate you with future celebrations. Regards, Anish Patney General Manager More

Gorham
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall a good Hilton but the bar is very uncomfortable and doesn't welcome you to sit and have a nice beverage after a long drive. If you are there for an event you will find the one elevator is not enough and you will get a work out on the stairs. The parking situation seems like an after thought. It... More

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Tampa, Florida
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here several times while on business. The hotel is located in a great location. Its usually quiet unless there is some sort of major event going on at the Exel center. There are several restaurants in walking distance. The restaurant located in the hotel (M & M Bistro) is excellent for a restaurant in a hotel. Overall... More

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Felix I, I am grateful for your kind review. I agree, our location is ideal with many attractions close by. Thank you for sharing your experience with the TripAdvisor community. I hope we see you again soon. Regards, Anish Patney General Manager More

anderson, United States
1 review
4 of 5 stars Reviewed 1 week ago

The house keeping services and the room were top notch. I was very pleased with the housekeeping staff they were very accommodating. The pool area was my largest issue. The facilities were extremely dated and in need of both cleaning and paint. I ate breakfast at the resturant twice it was tasty if a bit overpriced

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Ralph H, I will let the Housekeeping team know they were very accommodating during your stay and thank them for allowing our guests to enjoy “top notch” service. Your comments regarding the pool area will be discussed with my management team, and we thank you for the input. We look forward to welcoming you back soon. Regards, Anish Patney... More

Dunwoody, Georgia, USA
Top Contributor
68 reviews 68 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a convention that was held at the convention center. I would have gotten a hotel closer to the convention center but they were booked. This hotel is about 0.7 miles from the convention center so it is not a bad walk when the weather is good. If not, then you can catch the... More

Was this review helpful? Yes
WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear W4ATL, I would like to take a moment to thank you for your review of our hotel. Especially coming from a Top Contributor on TripAdvisor your review is appreciated. We take great pride in being able to offer our guests complimentary internet, high definition TV channels and comfortable surroundings. We know that you have many options when choosing a... More

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Additional Information about Hilton Hartford

Address: 315 Trumbull Street, Hartford, CT 06103
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Hartford 3.5*
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Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel

68 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Green Hotel in Hartford #2 Business Hotel in Hartford
Hotel Class
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 
Number of rooms
393

Questions & Answers

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1 question
9 days ago

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