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Hilton Hartford

GreenLeadersBronze level
3.5 of 5
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315 Trumbull Street, Hartford, CT 06103
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Hilton Hartford
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Ranked #3 of 10 Hotels in Hartford
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
John-Pink-NY Poughkeepsie, New York
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630 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Poughkeepsie, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I stay at this hotel on average once a month. This is the place we go to for a quick overnight get away as it's about 1-1/2 hours from our home which is far enough to be away but close enough to go regularly. As we were checking out Sunday morning we were greeted by Mo at... More 

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Naugatuck, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Overall for the price defiantly a great deal. Only issue I had was with staff rude and reluctant to help attitude. I had two issues when I left and came back and my room keys did not work. defiantly a small issue but was made into a big deal other than that the hotel itself was pretty nice. pool and... More 

Review collected in partnership with Hilton Hotels & Resorts

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New York, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago

Convinently located hotel in downtown Hartford. Great for business travel. Staff is very friendly and accomodating. Connected by Sky Walk to a group of buildings - noteably the downtown Hartford YMCA where Hilton Harford guests enjoy a discounted gym pass. The Hilton gym it self is also good. Exec lounge, room service, restaurant, and bar.

Review collected in partnership with Hilton Hotels & Resorts

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Dallas, Texas
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel many times often with months between visits. Nearly all of the front desk staff (especially Shareen) will great me by name and often provide room upgrades. The location is within walking distance to most of the downtown restaurants

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Memphis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice hotel with excellent location. Near excellent restaurants and amenities. Excellent, friendly staff. One of the nicest hotel staffs I have encountered in a while. Managed to have a pleasant feel of a smaller hotel, with the services of a large hotel.

Review collected in partnership with Hilton Hotels & Resorts

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Randolph D, I would like to thank you for acknowledging my incredible staff. I could not agree with you more. They truly are the key that sets us apart from our competitors. We take pride in creating the “small town feel”. We hope we see you again soon. Regards, Ron Wichowski General Manager More 

Milton, Vermont
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time I have stayed here and I continue to love it. I'm here for a training session each time and spend almost all of my time in the building. The hotel and conference rooms are very nice! The restaurant has great food. The staff are very friendly and helpful. There is a great gym, pool, hot... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Priscilla G, It was our pleasure to welcome you back for your return stay! From our receptive staff, to our creative and delicious menu our intention is to ensure our guests leave having had an amazing experience. It is very rewarding to read that we are achieving this goal. We are eager to welcome you back for many return... More 

hartford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

From every aspect it was great!!!Very, very clean..Service also great,employees wonderfully help...I will return very soon...That is how nice,and relaxing the to visit was..The pool was especially relaxing.

Review collected in partnership with Hilton Hotels & Resorts

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Charlotte, North Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent three nights on business travel. As titled "nothing special"....rooms dated, dingy and the staff, when encountered, were okay (no one going above and beyond). M&M Bistro the on-site restaurant was not good and very overpriced. As a HHonors member I hope they renovate this site, it's overdue.

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

Dear Inkwife57, I regret that you had a less than satisfactory experience. Please know that the complete satisfaction of each and every guest is out number one priority. We recently introduced a new menu in our m&m Bistro and we have received excellent reviews, I am very surprised that you were disappointment with your service. During your next stay please... More 

Westfield, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel to Hartford on a fairly frequent basis for business. I choose to stay at the Hilton each time I go because of the outstanding group of people who work at the hotel. Cherene always greats me with a smile and pleasant conversation when I check-in. It makes being away from home a little easier. Wendy is always kind... More 

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WHGGuestService, General Manager at Hilton Hartford, responded to this review

IN_Photo_Guy, Thank you for your kind comments and I cannot agree with you more about my amazing staff. Cherene and Wendy continue to exemplify the excellent guest service we are known for. I am very happy they contributed to your positive experience. Thank you for your patronage and we look forward to your return visit. Regards, Ron Wichowski General Manager More 

Massachusetts, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent choice for a short business trip. One night was great. Rooms were clean and beds were comfortable. Restaurant was great and having a Breakfast Buffet at an excellent price. Will return soon for leisure.

Review collected in partnership with Hilton Hotels & Resorts

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