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All 10 Hartford hotels

Hartford Hotel & Suites

2.5 of 5 Hotel   |   185 Brainard Road, Hartford, CT 06114 (Formerly Holiday Inn Express Hotel & Suites)
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Ranked #5 of 10 hotels in Hartford
A recent review
4 of 5 stars Reviewed July 20, 2014
Brad P Wilmington, Delaware
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146 people have reviewed this hotel

Traveler rating
    60
    44
    21
    14
    7
See reviews for
34
28
21
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Perkasie, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Selected this hotel because it was near the soccer fields we were playing at and I was in charge of booking for the whole soccer team. This was one of the ones selected by the soccer organization so I thought it was safe to use. However~ upon arrival the hotel was in total disarray and under complete renovation. Would have... More

Was this review helpful? Yes 1
Wilmington, Delaware
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

What friendly staff! This hotel is currently under renovation to become a Best Western, but the rooms are clean and the staff are so friendly! I’m generally not one to post reviews online but I wanted to call out this hotel for having some really professional and friendly staff. It was a welcome feeling walking into the lobby and being... More

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Los Angeles, California
Contributor
17 reviews 17 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed here while attending a graduation at Trinity College. It is your basic hotel (really more of a motel) and it was fine for a night's stay, I can't say there was anything I could complain about. The staff was friendly and helpful and the room that we were in was very clean. There did seem to be a... More

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Hartford
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 12, 2014 via mobile

Newly renovated rooms are clean, comfy, spacious. A best buy for not a lot of dough! Great breakfast - towels smell fresh, beds have soft comforters,?small kitchen is perfect and bathrooms are very clean. Do I really need to write more than 200 characters!?!

Was this review helpful? Yes 1
Omaha, Nebraska
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

The hotel is very clean. Friendly and courteous staff. Spacious rooms. Great free breakfast. Pool, gym, hotel transport, etc. Located in a nice place near an airfield. Overall it was a great place to stay and enjoyed every minute of it.

Was this review helpful? Yes 2
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

Hotel room was nice and very close to restaurants and shops. The hotel is very nice. It's very clean, the front desk staff was very friendly. No real complaints about the hotel Will return there. Did not eat breakfast there but it smelled very good

Was this review helpful? Yes 1
Sandwich, Illinois
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 17, 2014

I just arrived so I cannot fully comment on the facility but, after finding the price to be comparable to other local facilities, I selected this hotel based on the reviews. I am not sure how long it has been under repairs but, two key things; 1) The staff should advise potential clients of the construction and, 2) A discounted... More

Was this review helpful? Yes 2
Scottsdale, Arizona, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2014

Checked into this hotel for a 2 night stay on business. Was working at the Hilton in one of the convention rooms. We checked in late and the Girl on duty was amazing! See i had booked an employee rate room and i forgot my "white Card" for my check in. I promised to have it back to them in... More

Was this review helpful? Yes 2
Hartfordgm, General Manager at Hartford Hotel & Suites, responded to this review

Hope you had a great time in Hartford and your visit to NYC. Thank you very much for the 5 star review! On behalf of the hotel and staff, we appreciate your business and hope to see you again soon. More

Kilkenny
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

Stayed here on several occasions on Business Trips and you couldnt ask for better service. The Buffet breakfast is great the rooms were spotless clean and the staff and management were very friendly. If you going this way strongly recommend for a stay

Was this review helpful? Yes 1
Hartfordgm, General Manager at Hartford Hotel & Suites, responded to this review

Thank you very much for the 5 star review! On behalf of the hotel and staff, we appreciate your business and hope to see you again soon. More

Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

We had a project for a local hospital and brought in 40 people. Due to the projects nuances, there were many last minute changes. Kevin and Jay, hotel management, were extraordinarily flexible in timing for breakfast, shuttle services, rooms and communication. This is my 40th project of this nature and I can say that we could not have been as... More

Was this review helpful? Yes 2
Hartfordgm, General Manager at Hartford Hotel & Suites, responded to this review

We are glad everything worked out fantastic for the group. Thank you very much for the 5 star review! On behalf of the hotel and staff, we appreciate your business and hope to see you again soon. More

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Additional Information about Hartford Hotel & Suites

Address: 185 Brainard Road, Hartford, CT 06114 (Formerly Holiday Inn Express Hotel & Suites)
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hartford Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hartford
Holiday Inn Hartford

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Hartford
Hotel Class
Official Description (provided by the hotel)
The Hartford Hotel & Suites is located just minutes from downtown Hartford and the crossroads of New England, I-91 and I-84.Our recently renovated hotel offers standard amenities that other hotels call extra: complimentary breakfast with hot items, complimentary wireless and hard-wired Internet access, complimentary shuttle service to the greater Hartford area, complimentary parking, complimentary business center, complimentary exercise facility, complimentary local and toll-free calls, plus much more. Guests must be at least 21 years of age to check-in.With 129 guest rooms, including 44 suites, the Hartford Hotel & Suites has the room that you are looking for. All of our guest rooms include coffee makers, iron & ironing boards, pay-per-view movies and Nintendo games, video folio review and check-out, two telephones with data ports, hair dryer and work desk. Our suites also have small sitting areas with sofa bed, mini refrigerator, microwave and wet bar.The Hartford Hotel & Suites Hartford is located next door to the award winning Chowder Pot Restaurant which offers moderately priced seafood dishes plus much more. The next time you are planning to stay in the Hartford area, choose the Hartford Hotel & Suites Hartford. 'Just check in and leave the rest to us!' ... more   less 
Number of rooms
129

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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