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BEST WESTERN Hartford Hotel & Suites

2.5 of 5 185 Brainard Road, Hartford, CT 06114 (Formerly Holiday Inn Express Hotel & Suites)
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BEST WESTERN Hartford Hotel & Suites
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BEST WESTERN Hartford Hotel & Suites
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154 reviews from our community

Traveler rating
    60
    47
    25
    14
    8
See reviews for
35
29
22
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (154)
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    (55)
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    (28)
All months
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Did a 2 night stay to be near Hartford for some business. Hotel is right next to airport and busy Interstate - but the room was very quiet -- no extra plane or road noise -- a big plus you don't always get. They were doing some renovations (from other comments, seems like they have been doing them for quite... More 

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Connecticut
Contributor
14 reviews 14 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel for several days during a snowstorm in Jan 2015. The rooms are very comfortable and recently refurbished. Great cable channels MSNBC,BBC/America,CSPAN3, HBO and CPTV. The staff was extremely helpful and pleasant. The hotel housekeeping staff were wonderful and respectful when I needed some peace and quiet. The breakfast in the morning was good. Each day the... More 

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Staten Island, New York
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

We took a chance and booked this hotel through Priceline. It was close to the Mark Twain House which we had planned to visit the following day. We found it easily, but when we first arrived we were very skeptical about our choice. There was no one at the front desk and, in fact, no one else in sight. After... More 

Was this review helpful? Yes 1
Bridgeville, Pennsylvania
1 review
5 of 5 stars Reviewed November 6, 2014

This was a great find. The hotel was undergoing a renovation but I was assured that I would have an updated room and I would be pleased. Was I ever. I normally stay a Marriott properties and this was just as clean and comfortable. The price as unbelievable considering how nice the property was. Eddie and Kevin were the most... More 

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New York, United States
2 reviews
4 of 5 stars Reviewed November 2, 2014

This hotel is still under renovation but looks to be complete soon. The rooms are updated very nice. The colors are very soothing and the beds are comfortable. Nice furniture and TV. I would have liked a place to put the soap (some sort of soap dish) rather than just on top of the counter but other than that the... More 

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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 24, 2014

There was a lot going on but our suite was still nice, they have a lot of workers. Our suite had everything and was very clean. The staff was nice and the breakfast was very good. I am sure that when they finish it will be a much nicer place to stay.

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Cranford, NJ
Top Contributor
57 reviews 57 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 12, 2014

Based upon previous reviews under another hotel name, they have been under renovation for a long period of time and from what I notice, will continue to be. I was in town for the Hartford Marathon and stayed at this hotel because they offered transportation to and from the run and offered a late checkout for all the runners. The... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 7, 2014 via mobile

I used to be a frequent guest when this was the Holiday inn, and I basically knew what to expect , and the staff for the previous new was very nice , and accommodating !!! When I went to check in the lady who seemed to be manager was very rude. I asked to see one of the rooms, and... More 

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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 4, 2014

Our stay was at an inconvenient time, due to the hotel being under renovation. There were many workers there during the day, but this didn't seem to interfere with our stay. The hallways were in mid-renovation and we were afraid that our room would be in the same condition. That said, our room, a suite, was clean and comfortable. It... More 

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Perkasie, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 6, 2014

Selected this hotel because it was near the soccer fields we were playing at and I was in charge of booking for the whole soccer team. This was one of the ones selected by the soccer organization so I thought it was safe to use. However~ upon arrival the hotel was in total disarray and under complete renovation. Would have... More 

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN Hartford Hotel & Suites

Address: 185 Brainard Road, Hartford, CT 06114 (Formerly Holiday Inn Express Hotel & Suites)
Phone Number:
Location: United States > Connecticut > Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Hartford Hotel & Suites 2.5*
Number of rooms: 129
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Also Known As:
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hartford
Holiday Inn Hartford
Hotel Style:
#1 Best Value Hotel in Hartford

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