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BEST WESTERN Hartford Hotel & Suites

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185 Brainard Road, Hartford, CT 06114 (Formerly Holiday Inn Express Hotel & Suites)
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1 room 1 guest
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BEST WESTERN Hartford Hotel & Suites
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204 Reviews from our TripAdvisor Community

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Traveler rating
    87
    67
    27
    15
    8
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50
39
27
58
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (50)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (28)
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Pasadena, United States
5 of 5 stars Reviewed 2 days ago NEW

I love coming to this hotel. The staff is like family and goes out of their way to make my stay the best. I travel nationwide and always look forward to coming back to this property. When I call them they respond using my name without me telling them who I am and that makes me feel like part of... More 

Review collected in partnership with Best Western

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Jericho
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent place to stay with spacious clean and comfortable rooms and a wide variety of breakfast items to choose from both hot and cold. The front desk service is always there to help and assist you. There is also an outdoor pool and exercise room for those people who would like to use it.

Review collected in partnership with Best Western

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Poughkeepsie
1 review
4 of 5 stars Reviewed 4 days ago NEW

Flawless stay, everything was clean and orderly. Bed was super comfortable too. Of course there are better hotels available for more money but this one exceeded all of my expectations. This location was 2mi from my business trip destination and was $60 cheaper than another hotel of similar quality.

Review collected in partnership with Best Western

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Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Positives: - clean (and I check!) - decent price - HD TV with good channels - safe location - pleasant staff - decent breakfast - entirely smoke free hotel Negatives: - not very close to any restaurants, but short drive away - lights flickered in the bathroom - shower water got cold suddenly a few times during showering

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1 review
5 of 5 stars Reviewed 1 week ago NEW

I was here for 4 months the service was great the rooms were great an the staff was was amazing definitely would recommend this hotel an they have a shuttle that will take you anywhere in the city also since I was there so long an I had to keep extending my stay they were completely booked twice an they... More 

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Hartford, United States
1 review
3 of 5 stars Reviewed 1 week ago

The biggest complaint that I had with this hotel is that I could hear the front desk's phone ring all day and night. The breakfast was a disappointment. There were a lot of sweets. I was hoping to see more of a variety, perhaps some biscuits and gravy but instead there were a lot of pastries.

Review collected in partnership with Best Western

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Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

Though I never write reviews, I was was very impressed by the wonderful accommodations and friendliness of the staff, and wanted people to know about them. The room was clean and everything in it functioned well; refrigerator, microwave and air conditioner, etc. The hotel has a pool and exercise room which were very good. Of interest is that they have... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

a couple of my friends and I stayed here overnight so we could attend a concert located at Foxwoods resorts. The location was about an hour away from our destination which wasn't too bad. The rooms were clean and updated. The price was very reasonable. Staff was very accommodating, welcoming and kind. I would definitely stay here again and would... More 

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Stratham, NH
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time I had stayed at this hotel, but it will not be my last. It is an excellent hotel with an excellent, caring, and friendly staff. You cannot beat the breakfasts! The rooms are clean and spacious. I highly recommend this hotel when staying in the Hartford area.

Review collected in partnership with Best Western

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Greenville
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The rooms are very spacious. Flat screens for both the sleeping area and the pull out couch. Bathroom was clean and adequate for the room with updated fixtures. The employees are friendly and ready to help always had a smile on their face. The internet was good and breakfast was hot and there was a good variety of items hot... More 

Review collected in partnership with Best Western

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