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Quality Inn

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404 Bridge St., Groton, CT 06340
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159 Reviews from our TripAdvisor Community

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Traveler rating
    23
    54
    44
    23
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • English first
  • French first
  • Italian first
  • Any
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  • All months
    (159)
  • Mar-May only
    (38)
  • Jun-Aug only
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    (44)
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    (8)
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Paxton, Massachusetts
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We visited the casino in CT and wanted to stay overnight. We stayed at the Quality Inn. The property is very worn and needs significant updating. The lobby is ok, but the rooms are OLD - broken furniture, chipped ceilings, old fixtures. The staff were very friendly and it was fairly clean, but it just felt grungy. This area of... More 

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Howell, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

The only positives I can say are the bed was comfortable and breakfast was decent. Reserved a nonsmoking room and were given smoking room. Got room changed to second smoking room. Staff said that has never happened before - not true. Check Yelp. Third room was stuffy but not smoky. Tub was dirty and shower curtain moldy. They said free... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We travel a lot with our kids for sports, so I'm used to a little give & take based on hotel chain & location. However this is the worst experience of my life!! We walked into our room & I pull back bed sheets & check for cleanliness & bugs (hey you never know). So this time I find hair,... More 

Was this review helpful? Yes 2
Lafayette Hill, Pennsylvania
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel is a bargain but the conditions really need fixing and updating. As an example, the shower tub was leaning to one side. I could still shower but it really annoyed me. Another issue was the Wifi. If you have a room close to the hotel lobby, you'll have a strong signal. The further you get, the signal becomes... More 

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 3, 2015

When Delta managed to make me late for my connecting flight and I was stuck in a different city, they moved my entire reservation by a day and didn't charge me. The cleaning person (I want to say Gigi, but I'm pretty sure I'm close but not right) was amazing!! She was sweet when we had a request and always... More 

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New London, Connecticut
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 5, 2015

Okay, I really hate that I don't remember her name but she was there working the 3-11pm shift. I work at a different Choice hotel and when I tell you her customer service is so enjoyable, you'll think it was an understatement if you were there in person. The laughter was so sincere and to this moment I'm still looking... More 

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Level Contributor
193 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed April 30, 2015

Just had an excellent stay at this hotel. I traveled with 7 other families and we stayed in 8 rooms total . Every single room was very clean and no families had a complaint. Some of us travel regularly and are super picky about clean rooms. I am 100% ok with a property that is not a resort if the... More 

Was this review helpful? Yes 1
Vienna, VA
Level Contributor
106 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed April 28, 2015

We stayed here for two nights in April 2015. The hotel is older and reasonably well kept but it has a ventilation problem. We were assigned a room all the way at the end of the building nearest the entrance -- this room's window was blocked by the stairwell and surrounding wall so it felt like we were really tucked... More 

Was this review helpful? Yes 1
Windsor, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 27, 2015

After a miserable experience at a nearby Comfort Inn in which other guests were checked into our already paid for room, I was directed to the Quality Inn in Groton, CT. Upon arriving at the Quality Inn around 1:30 am, I was greeted by a VERY friendly and knowledgeable front desk associate who was more than helpful in sorting out... More 

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1 review
5 of 5 stars Reviewed April 26, 2015 via mobile

After a horrid encounter with the nearby Comfort Inn, who checked other guests into our already booked room, the service here was more than I could ever ask for. In particular, an extremely helpful and cheerful Nicole did all she could to help mediate the situation at 1 am. Her care and passion for her job is admirable. I am... More 

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Prices are for 1 room, 2 adults
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