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Marriott Mystic Hotel and Spa

#3 of 14 Hotels in Groton
Certificate of Excellence
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625 North Road (Route 117), Groton, CT 06340
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Marriott Mystic Hotel and Spa
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Marriott Mystic Hotel and Spa
Marriott Mystic Hotel and Spa
Marriott Mystic Hotel and Spa
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606 reviews from our community

Traveler rating
    261
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    81
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144
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marriott Mystic Hotel and Spa
See the most recent reviews
Warsaw, Indiana
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 7, 2012

The hotel was very nice. A little stuffy for my taste, but we weren't at the hotel very much. The staff was okay but not what I would classify as warm and friendly. The room was very nice and comfortable. They kind of force you to get your coffee from the Starbucks in the lobby by having coffee makers in... More 

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MA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 31, 2012

I travel quite frequently, mostly in SPG hotels (W, Westin, Sheraton etc..) so this was actually my first stay at a Mariott (for a wedding). I have never EVER had a problem sleeping due to the noise of other guests. I first called the front desk at 12:30 when people were screaming for 15 minutes (I was very patient). They... More 

Was this review helpful? Yes 5
Flemington, New Jersey
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 29, 2012

Stayed at the Mystic Marriott June 19-23 and was very impressed with the quality of the accommodations. The hotel is pristine, clean and the staff incredibly helpful. Rooms were spacious and comfortable. The only downside is the location. Without a car (I took the train), it is impossible to get anywhere and there is nothing around the hotel. Unfortunately, taxi... More 

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St. Michaels, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2012

I am a loyal Marriott customer and always have a great experience at their flagship hotels. But the Marriott Mystic went above and beyond! This is a great hotel and their staff is par excellence who go to any length to please their guests. We happened to have a small TV problem which was fixed about 2 minutes after we... More 

Was this review helpful? Yes 1
Greenwich, Connecticut
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2012

My 7-year old son and I stayed here while visiting the nearby Submarine Force Museum. The doors and walls are poorly insulated against noise. Hotel is popular with large family groups with little consideration for sleeping guests.

Was this review helpful? Yes 3
Contributor
18 reviews 18 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 26, 2012

This hotel is superb and the check in staff are the best you could find anywhere. The gentleman who checked me in was the most helpful person I had ever dealt with in any hotel before . The rooms are lovely and clean and look new so overall it's one of the best. This hotel has a lovely feel about... More 

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Rockville, Maryland
Top Contributor
70 reviews 70 reviews
35 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 11, 2012

Stayed here on July 4th after deciding it was a good stopping point between Maine and Washington, D.C. Used points for our stay, so can't attest to regular price of room. Very friendly front desk staff, and clean, modern, good sized room on the top foor (Concierge Level). Concierge Lounge was very nice and well stocked. Went down to bar... More 

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Management response:

Dear DavidS050: Thank you so much for taking the time to write a review on your recent stay with us on the Fourth of July. I'm happy to read you were pleased with our accommodations, Staff, overall cleanliness of the hotel and that you enjoyed a few of our many outlets! Also, I'm so glad you reported your lost camera... More 

Somerset, New Jersey
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 8, 2012

Just returned from a one night stay at the Mystic Marriott. We have stayed there in the past and have always walked away impressed, but it has been a few years. While the grounds and lobby are very nice and well maintained, I was a bit surprised at the condition of our room. The carpet was badly stained, the ceiling... More 

Was this review helpful? Yes 3
Providence, Rhode Island
1 review
5 of 5 stars Reviewed July 8, 2012

My husband, two young boys, and I just love the Mystic Marriott Hotel and Spa for so many reasons. My husband and I have stayed there both with/without our kids and the desk clerks, bell staff, and service staff have all gone out of their way with a smile/kindness to make our stay the best it could be. It is... More 

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Eliot, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2012

My husband and I recently stayed at the Mystic Marriott Hotel & Spa for 4-days to celebrate a honeymoon we had never had in our 3-years of marriage. Upon our arrival until the time we left the staff was friendly and the hotel lovely. One desk clerk we dealt with went above and beyond his duty to make us feel... More 

Was this review helpful? Yes 1
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