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All 13 Groton hotels

Marriott Mystic Hotel and Spa

4.0 of 5 Hotel   |   625 North Road (Route 117), Groton, CT 06340
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77%
Ranked #3 of 13 hotels in Groton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
chrisncraz Boston
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518 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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There are newer reviews for Marriott Mystic Hotel and Spa
See the most recent reviews
Cromwell, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a room here for 2 nights in a king size bed and when I checked in was given a small room with 2 double beds. They told me they were unable to change the room as everything was booked ( however I knew the hotel was not booked as some people in the wedding I was attending cancelled... More

Was this review helpful? Yes 2
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Mary M., Thank you for taking the time to review your stay here at the Mystic Marriott Hotel & Spa. We appreciate guest feedback as it helps us to continuously improve. I understand how you feel regarding your room reservation. Please be advised that the room sizes are the same whether it be a king size bed or two... More

Norwalk, Connecticut
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a King Bed room and when I checked in was told that none were available and that 2 double beds would have to do. Was also told to check back the next day to see if a king bed was available. When I explained that I didn't understand how that could be since I booked a king bed, I... More

Was this review helpful? Yes 3
Boston
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed on a Saturday night to visit Mystic and Mohegan Sun. As a Marriott Gold member, I try to stay at Marriott properties. It was a pricey $209 but its full tourism season and the hotel was packed with wedding parties. We checked in 3pm. We had a friendly check-in agent who was very knowledgeable about the area and... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear chrisncraz, Thank you for taking the time to review your stay here at the Mystic Marriott Hotel & Spa. It is correct that our check in time is 4pm. I’m very glad you were pleased with your upgrade to the Concierge level floor and that you took advantage of the lounge for water and soda! I have passed along... More

Jacksonville, Florida
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This I am sure is an great convention hotel. Big beautiful and full of extras. We were only staying the night and moving on, so it wasn't exactly the perfect hotel. It is in a beautiful area just off the main drag so it was close to Mystic. The area was quiet but the hotel was a buzz with people... More

Was this review helpful? Yes
Belchertown, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Took my two boys on an overnight to the Mystic area. The kids loved the hotel and the pool. Beds were very comfortable with the two double beds and was roomy up to 4 people. Location is close to Mystic Seaport and the Aquarium and local beaches. I would have loved to use the Spa. Great place for a Girl's... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Peg R., Thank you for taking the time to tell us about your stay here at Mystic Marriott Hotel & Spa. I’m so pleased to hear that you and your boys enjoyed the hotel and pool, and that you found the beds to be very comfortable. I hope you get the chance to come back soon to enjoy that... More

American Fork, Utah
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I was hoping to enjoy a quiet weekend at this Spa hotel. What I found was a hotel that caters to weddings and other events. The hotel was packed with a lot of people having a good time. I ate some foods in the bar, and it was the most delicious fish tacos I have ever had. I went to... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Gicko, Thank you for your review of the Mystic Marriott Hotel & Spa. I’m delighted to hear you found the fish tacos to be very delicious! The spa does become busy on weekends, especially when we have weddings, but I hope you were able to relax regardless. I’m glad you got to experience our friendly staff and hope you... More

West Hartford, CT
Top Contributor
60 reviews 60 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Marriot overnight on spur of the moment. Mystic is very close by. The location is on an main road with easy access to the highways. The rooms were very clean. especially the linens and the bathroom. As I have found with most Marriots the pillows are pretty terrible. The staff at the front desk was very... More

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

This is one of my favorite Marriott properties. They're is not a whole lot within walking distance, but the Red Door Spa, Starbucks and Octagon restaurant on the property is plenty to keep you on the hotel grounds for a long weekend. It's especially beautiful in the fall. Downtown Mystic is within minutes. Awesome hotel to get away for the... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Richard P., Thank you for your review of the Mystic Marriott Hotel & Spa. I’m so pleased to hear that we are one of your favorite Marriott properties, and so glad you've had the chance to experience the Elizabeth Arden Red Door Spa, Starbucks, and Octagon! We look forward to welcoming you back during your next stay. Regards, Farouk... More

Rochester, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

I have been staying at the Mystic Marriott on business trips for just over 5 years. The rooms are always clean and well maintained. They have a very professional and pleasant staff at the front desk. The gym has recently been renovated and updated with new equipment. The hotel is located right off 95 between Groton and Mystic so you... More

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Limaruss, Thank you for your outstanding review of the Mystic Marriott Hotel & Spa! We love hearing positive feedback from loyal guests such as yourself. I am pleased to hear that we continue to satisfy your expectations whether it be our clean rooms, professional staff, or convenience to local attractions. I’m also glad that you have also enjoyed our... More

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 17, 2014

Room specifically the fridge could have been cleaner and the shower did not work only half pressure. Was fixed immediately. Great service and the spa was wonderful. Bed was very comfortable and all staff was very pleasant.

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear croberto20, Thank you for reviewing your stay with us here at the Mystic Marriott Hotel & Spa. I’m glad to hear that any issues you encountered were addressed in a timely fashion. I am also pleased that you experienced the outstanding service of our friendly and helpful staff, and that you took some time to relax at the Elizabeth... More

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Additional Information about Marriott Mystic Hotel and Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Phone Number:
Location: United States > Connecticut > Groton
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Mystic Hotel and Spa 4*
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Groton
Groton Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Number of rooms
285

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