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All 14 Groton hotels

Marriott Mystic Hotel and Spa

4.0 of 5
625 North Road (Route 117), Groton, CT 06340
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Ranked #3 of 14 hotels in Groton
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377 reviews from our community

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    166
    125
    38
    36
    12
Date Rating
New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

We stayed at the Mystic Marriott as part of an Arthur Murray group. Were not sure what to expect beyond a good ballroom. Well, from the gentleman at the front desk (Adam) to the clean, just fine room with great air conditioning, to the great waitstaff and bartenders, and the terrific food, this Marriott property represents great value for money... More

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Massachusetts
Top Contributor
136 reviews 136 reviews
20 hotel reviews
Reviews in 51 cities Reviews in 51 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

Location is great...easy on and easy off rte 95. There is a restaurant on site as well as a Starbucks (don't get excited about the pastries there unless you know they are fresh!) the hotel is a typical Marriott. Very nice but like the others. The sa looks great, but did not have time to enjoy it during a short... More

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Orinda, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed June 14, 2013 NEW

We stayed 3 nights and the front desk staff were very helpful. Room had only coffee for 1 person first 2 days, no refill toilet paper, but was clean and bed was very comfortable. I like to sleep in a cool room and it was stuffy and hot and we couldn't turn on air conditioning. That made my sleep fitful.... More

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See 2 more reviews by crintigger for Groton
Covington, Kentucky
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 14, 2013 NEW

Our reservation was lost even though It was made in December - we had a confirmation number to prove that we had booked a room. We were staying there for a wedding and they didn't even offer up a deal to the wedding guests - we reserved a block of rooms. We ended up paying more than $200 for one... More

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New Castle, Delaware
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 9, 2013

I would like to start this review by stating that the service at the front desk was nothing short of excellent. We arrived without a reservation on a Thursday night. The front desk attendant found us a room and was able to give us a break on the rate. Here's the thing. The listed rate for the room that evening... More

Was this review helpful? Yes 1
WHGGuestService, Manager at Marriott Mystic Hotel and Spa, responded to this review
June 12, 2013

Thank you for taking the time to leave us feedback on TripAdvisor. Your comments and experiences have been shared with our teams here. It was great to read that our front desk exceeded your expectations! The information regarding the room service has not gone unnoticed and our culinary team is reviewing our procedures related to room service to ensure that... More

Shelton, Connecticut
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 9, 2013

First off, they lost our reservation. It was made in December for a June wedding. There were no reduced rates for the guests, even though there was quite a large block of rooms booked for the event. We ended up paying $205 for a single night, and there was no fridge in the room, no continental breakfast...not even a complimentary... More

Was this review helpful? Yes 1
WHGGuestService, Manager at Marriott Mystic Hotel and Spa, responded to this review
June 12, 2013

Thank you for your TripAdvisor review. It was disappointing to read that your stay with us did not meet your expectations. We strive to be the hotel of choice in the Mystic area and will review your feedback with our team as we continuously seek to improve. I am pleased to share that we will be offering a complimentary fruit... More

Victor, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2013

We are at the Mystic Marriott for a family get away. We cannot swim in the pool because there is a large teenage party there and the door to the parking lot is open for visitors that are not staying at the hotel. We stayed last night and the was no parking because of a local prom. The beds are... More

Was this review helpful? Yes 1
WHGGuestService, Manager at Marriott Mystic Hotel and Spa, responded to this review
June 12, 2013

Thank you for selecting the Mystic Marriott for your family get-away. We are disappointed to hear that you did not have a wonderful experience during your recent visit. Our team is committed to making stays with us as comfortable and excellent as possible. I would love the opportunity to discuss your recent stay directly with you. Please contact me directly... More

Rome, Italy
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 8, 2013

Spend a week every two month at Marriott Mystic, and saw the all thing going south. People have changed, not as clean, just not the old good experience I was used to. Service at the bar and restaurant went from great to average... Breakfast used to be fantastic, but not the case anymore...

Was this review helpful? Yes 1
See 2 more reviews by LeonardoFibo for Groton
WHGGuestService, Manager at Marriott Mystic Hotel and Spa, responded to this review
June 12, 2013

We appreciate your candid comments. I’m hopeful that you will continue to stay with us. Please let me know when you are planning your next trip and perhaps we could schedule a time to discuss your TripAdvisor review. We are committed to delivering excellent service and your feedback is important to us. I may be contacted at smancini@waterfordhotelgroup.com. Thank you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 29, 2013 via mobile

Very nice hotel! We were part of a large wedding block of rooms and had amazing service. The accommodations are excellent and the staff handled a very full and busy weekend with grace. It's proximity to touristy things is fine if you know your way around. We would definitely stay there again.

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Montvale, New Jersey
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 28, 2013

We have stayed at this hotel many times because it is consistently run vey well. The service is great and the hotel is kept in great shape. The restaurant is convenient and serves good food. We always like coming back.

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Additional Information about Marriott Mystic Hotel and Spa

Address: 625 North Road (Route 117), Groton, CT 06340
Phone Number:
Region: United States > Connecticut > Groton
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Groton
#3 Family Hotels in Groton
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Marriott Mystic Hotel Groton
Marriott Mystic Hotel
Marriott Groton
Groton Marriott

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