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Marriott Mystic Hotel and Spa

#3 of 14 Hotels in Groton
Certificate of Excellence
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625 North Road (Route 117), Groton, CT 06340
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Marriott Mystic Hotel and Spa
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Marriott Mystic Hotel and Spa
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635 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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Albany, New York
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We recently went to this hotel to attend a local concert. It looks just like the photos with a nice exterior and impressive lobby. The location is ideal for visiting Mystic and local attractions. We went with friends who also booked around the same time we did. At about 4:20pm, after a three hour drive to get there, I stepped... More 

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Waldorf, Maryland
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel every year for the past 6 years. Always service is excellent, and I will be back next year. Starbucks and the octagon restaurant on site. The Octagon is way overrated. I give it ** Starbuck is Starbucks If you plans to do a lot of moving around, make sure you rent a car.

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East Rockaway, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am giving the Marriott Mystic five stars for their amazing service. We had a couple of incidents which were dealt with immediately, courteously and respectfully. For example, our toilet overflowed one night. After the super nice plumber came, a wonderful person from housekeeping came back three times to make sure everything was clean and dry. It was only a... More 

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Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Although we arrived very late to the dining room, our hostess and waitress were gracious, kind and very friendly. By the time we ordered, we were the only people in the restaurant, but we never felt rushed; rather we felt warmly welcomed. Our waitress, Lauren, was professional, friendly, gave great advice with the wine choices. The restaurant, Octagon, served excellent... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed three nights at this lovely hotel. It was very classy, clean with well trained staff. There is a Starbucks on site as well as a fully complimented spa. The grounds are beautiful! The best thing is that it is right off the Rte. 95 exit, easy access. We found the roomto be large and quiet. The bed was... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear 80311-RI, Thank you for your wonderful review of the Mystic Marriott Hotel & Spa! I am so glad you were pleased with your stay and found our hotel to be beautiful and our staff to be very pleasant. I'm also happy that you found the rooms to be very quiet and comfortable, and that you were able to enjoy... More 

Methuen, Massachusetts
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We decided to make a last-minute trip to Mystic for the Wooden Boat Show at the Seaport. [disclosure: I am a Marriott Reward Platinum Lifetime member] I booked on line early on the day of arrival, and was able to redeem points for the stay. We were greeted by Mark at the entrance who took good care of our car.... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Mark H, Thank you for taking the time to tell us about your wonderful experience here at the Mystic Marriott Hotel & Spa. I am happy to hear that our staff went above and beyond to meet your needs. I will be sure to pass along your kind words about Karen, Katie and Kat. They truly are great assets... More 

Boston, Massachusetts
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over the weekend as part of a wedding party. Prices were reasonable, especially due to the lack of other hotels in the area. Our room was nicely appointed, and the beds and linens were comfortable. Thann toiletries in the bathroom were great! We were able to check in early, even though the hotel was sold out. Although... More 

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WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Jennifer L., Thank you for taking the time to review your recent stay here at the Mystic Marriott Hotel & Spa. I'm happy to hear you were pleased with your comfortable room and early check in. I am also glad you found time to enjoy our onsite Starbucks and that you had a wonderful breakfast experience. Thank you for... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Only stayed for a night, but what a beautiful hotel. The lobby is very nice, with a bar and a Starbucks. The staff at the front desk wasn't as attentive or polite as I would have hoped. The room was gorgeous and clean. Parking lot was large, but with one entrance to the hotel the walk in the rain wasn't... More 

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Northampton, Massachusetts
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very large hotel with only one elevator, so chances are your room will be a hike from the elevator, so wear comfortable shoes. We had a nice corner room, though because there was a private party outside our room one evening, it was noisy. People were drinking and yelling and it made it hard to relax. Also,... More 

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WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear littleome522 Thank you for taking the time to review your recent stay here at the Mystic Marriott Hotel & Spa. I'm happy to hear you were pleased with your corner room. On the other hand I am sorry you felt as though the noise levels were not controlled as effectively as they should have been. On the weekends, we... More 

Mitchellville, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

good hotel, includes a top level spa and a pretty decent bar area and also a starbucks inside. i traveled on business also noticed a few conference rooms as well. this hotel is spacious with plenty of seating in the lobby area and smoking areas as well (outside).

Was this review helpful? Yes
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay here at the Mystic Marriott Hotel & Spa. I'm so glad you were able to enjoy the spa, Starbucks and our lovely lounge area. Thank you again for your kind comments and I hope you will come stay with us again next time you're in the... More 

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