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Marriott Mystic Hotel and Spa

#3 of 14 Hotels in Groton
Certificate of Excellence
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625 North Road (Route 117), Groton, CT 06340
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Marriott Mystic Hotel and Spa
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652 Reviews from our TripAdvisor Community

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Traveler rating
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    86
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Hickory
Level Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a fine Marriott property. It must be a destination wedding location: 4 were conducted here (or close by) while we were here. We loved the proximity to Mystic, New Haven, Stonington and other locales all within 45 minutes. Seafood here has been SUPERB! Locals have been incredibly friendly, and patient. We missed the Concierge service but were given... More 

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1 review
5 of 5 stars Reviewed yesterday NEW

Spent a lovely weekend in Mystic, shopping, driving the back roads, and eating. The Marriott is conviently located, has a nice indoor pool and hot tub, spa, if you can afford it (the Red Door spa is a bit pricy for the area but a nice treat if you want to pay for it). The best surprise was room service... More 

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Pennsylvania
Level Contributor
248 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Very busy hotel. Had some issues with check in / room and the hotel was not that interested in fixing the problem. Only after repeated requests was an attempt made and it was not that great of an attempt to fix the issue. Maybe I'll try again if in the area, but maybe not. :-)

Was this review helpful? Yes
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is up to Marriott standards. Attractive and stylish. Rooms were spacious and beds were comfy. Staff was friendly. Pool was big. Was there for a dance competition that was run very smoothly. Super close to Mystic. Would recommend to friends and family.

Was this review helpful? Yes
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear all4abc, Thank you for your comments and feed back! We are delighted to hear that you enjoyed your recent stay at The Mystic Marriott Hotel & Spa. I'm happy to hear that you enjoyed your comfortable room, and that you had a great time at your event. We look forward to your next stay with us. Best Regards, Farouk... More 

Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here before a baseball tournament and couldn't have asked for much more. The room service was fantastic and the beds were extremely comfy. Wake up call was polite and right on time. Would recommend this hotel to anyone in the area looking for great accommodations.

Was this review helpful? Yes 2
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear SirPappageorgio, Thank you for sharing your review and kind words with us. I am delighted to hear that you were pleased with your stay and your extremely comfortable rooms. Here at the Mystic Marriott Hotel & Spa, we strive to be the hotel of choice in the Mystic area and look forward to welcoming you back again for your... More 

Mumbai
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Smooth check-in and checkout. Onsite Starbucks and restaurant. Convenient for business in the Groton area. Ample parking. Cons: No free bottled water in the room (available water was $4). No breakfast included in the price. There should have been at least some basic breakfast option provided. Could have used some more pillow options. Was there for a very short... More 

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Reston, VA
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the hotel where rooms are blocked for my cousin's wedding. It smells of bleach when you enter the lobby & throughout the first floor. The walls are surprisingly thin & I can hear a lot of coming & going from inside my room. The lobby has a nice, large area for hanging around, a long table for sipping... More 

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New York City, New York
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a central location from Foxwood and or The Mohegan Sun, just 20 mins. out. New Tanger Outlets inside Foxwood for a nice shopping experiemce. Beautiful lobby and accommodating staff. Lovely ballroom for large or small meetings, weddings and or family gatherings. Great breakout rooms. Conveniently located throughout lobby. Sleeping rooms are a nice size, but... More 

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WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Phlawless, Thank you for your wonderful review of our hotel. I appreciate you taking the time to share your excellent experience and your satisfaction with the convenience of our location and our beautiful meeting space and ballrooms. The hotel is truly close to everything in this area. Including the wineries, we are also located close to many local historic... More 

Danbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First, the check-in experience was flawless and the room they gave me was lovely. My request for a quiet room was honored. A few of us commented that the beds were very comfortable too. The front desk and bell staff were very friendly and accommodating. The cleaning staff were friendly too. Being new to the area I needed driving directions... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Lorraine R, Thank you for providing us with such positive feedback. I am happy to hear that you were very pleased with your recent stay and that you would love to return. At the Mystic Marriott Hotel & Spa our team strives to be knowledgeable, resourceful and eager to assist each of our guests. I am happy to hear... More 

Hebron
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay here every year as a family for our vacation to the Mystic area. This trip was just my husband and I for our anniversary. We were greeted by the bell staff upon arrival, always with a smile. Our room was ready and we were upgraded to a junior suite. The suite has a sitting room with separate TV,... More 

Was this review helpful? Yes 1
WHGGuestService, General Manager at Marriott Mystic Hotel and Spa, responded to this review

Dear Theresa A, Thank you for providing us with such wonderful feedback. I am delighted that our team welcomed you right from the beginning of your stay and continued to impress throughout the duration. At the Mystic Marriott Hotel & Spa our team strives to be positive, passionate and persistent with each of our guests while they make our beautiful... More 

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