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Flagship Inn And Suites

Route 184 - 470 Gold Star Highway, Groton, CT 06340
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Flagship Inn And Suites
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98 reviews from our community

Traveler rating
    7
    8
    16
    10
    57
See reviews for
12
27
10
11
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (98)
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    (17)
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    (42)
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    (27)
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    (12)
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Susquehanna, Pennsylvania
2 reviews
1 of 5 stars Reviewed 1 week ago

Me and my wife stayed at this hotel a few weeks ago nide room.Made resivations two weeks in advance for another stay well when we get there they dont have the room we asked for they told us if you book by the web no garentee and they gave me A non smoking room and told me if I smoke... More 

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Torrington
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 27, 2015

I would've rated this a zero - if it was allowed. So I selected this Inn because the pictures made it look pleasant. It was a nightmare from the moment I stepped foot in this place. The young woman behind the check in counter was weird and not so polite. She made me sign my life away on a form... More 

Was this review helpful? Yes 1
utah
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 20, 2015

Stay away. I've stayed at many lower priced hotels, to save some money. I was just by myself, so thought a less expensive 2 star hotel with breakfast would be a good choice. Breakfast was coffee and Orange Juice, But it didn't open till 7:30. I showed up at 7, and the manager got mad at me for even being... More 

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Ballston Spa, New York
2 reviews
1 of 5 stars Reviewed January 4, 2015

Functional problems: not enough toilet paper; when more was requested, we had to go get it from the office ourselves, twice. "Hot" water is merely warm. Toilet flushes only after three attempts. Room freezing upon our arrival; took hours to warm up, then too warm at night. Hairdryer simply didn't work, even for cleaning staff who tried. Aesthetic problems: filthy,... More 

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed October 25, 2014

We booked a nonsmoking room, and there were signs on the inside of the door that said "No Smoking," yet the room reeked of cigarette smoke, leading us to believe that the cleaning person smoked while working in there. As a result, the room, bed linens, curtain--everything--smelled like cigarettes. My husband pulled the bedspread down and the sheets appeared stained,... More 

Was this review helpful? Yes 4
South Easton, Massachusetts
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 2, 2014

I have spent many nights at this motel in the past because of the cheap prices, proximity to the casinos, & because it was a very clean motel. On my last visit my fiance came with me. It was her first time to this motel. When I booked the reservation, I reserved a queen bed room. We got a room... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 30, 2014 via mobile

Got here figured good price got to our room smelled like cat pee there were bugs on the wall, went and told reception and all they asked was did we use anything and gave us a new room. Breakfast garbage no coffee and wi-fi didn't work. You tell them something is wrong and they act like they don't understand you.... More 

Was this review helpful? Yes 3
NYC
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 11, 2014

I am sorry but I don’t know what rooms some of these posters checked into. I was very afraid of staying at this place with all of these negative ratings but I decided to try it out anyway because of the price and I was pleasantly surprised. The room I had was fine and well kept. Maybe because it was... More 

Was this review helpful? Yes 1
Mastic, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 9, 2014

Pics on website are not accurate,Rooms are very rundown,and smell like mold and smoke,not to mention bathroom had a strong urine odor. The coffee pot in our room did not work and a replacement was not provided, The continental breakfast consisted of a couple of plain doughnuts and a coffee machine that spit out plain water when the reg coffee... More 

Was this review helpful? Yes 2
Annapolis, Maryland
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 15, 2014

An absolute rattletrap & scam of a place. The short version: Cigarette burns on the comforter, animal droppings in the corner, toilet wouldn't flush, and they still wouldn't refund. We booked a 2-night stay on a weekend because it was near Mystic. This will run you $200, which is starkly different from the rates you will see advertised online. We... More 

Was this review helpful? Yes 3
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