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All 2 Glastonbury hotels

Hilton Garden Inn Hartford South/Glastonbury

3.0 of 5 Hotel   |   85 Glastonbury Boulevard, Glastonbury, CT 06033
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84%
Ranked #2 of 2 hotels in Glastonbury
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
SkillDog NH
  • Reviews (147)
  • Photos (33)
  • Amenities
  • Room tips (12)
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147 people have reviewed this hotel

Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
NH
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were there for a nearby wedding. Clean rooms, counter clerk expedited our room allowing us to check-in hours early. Good breakfast at a reasonable price. Outdoor pool would have been nice, but no big deal.

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pittsford, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Old hotel that needs updating and needs a thourough cleaning of the capets to take the musty stench away. The staff were not helpful and unresponsive when requesting that they speak to other quests partying outside on the patio facing guest rooms who were very loud late at night and past midnight to be respectful of others trying to sleep... More

Review collected in partnership with Hilton Garden Inn

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NJ
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

our 3 day stay was enhanced by our grandson traveling with us (as he has on many occasions) I was surprised that there was a fee assessed for an extra person in our room which I have not experienced at the hotel chain we usually use. Also, a call was made in the AM (as well as a note left... More

Review collected in partnership with Hilton Garden Inn

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for taking the time to share your review. You mention additional fees for an additional guest during your stay, this only occurs when the reservation is booked as part of a package including breakfast or another feature. The hotel does not charge for additional people in the room otherwise. We would be happy to discuss further with you.... More

Clifton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was very clean, comfortable and all the things you want in a home away from home except for the pool/spa facilities. We were disappointed in the looks of the bottom/sidewalls of both and we were not enticed to make use of them although we had planned on doing so

Review collected in partnership with Hilton Garden Inn

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. We are pleased you enjoyed the hotel and additionally would like to note that we are in the process of repainting the pool walls to alleviate this concern. We look forward to future visits to the area. More

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in Glastonbury for a family event, and stayed here for 3 nights. Although the facility is not brand new, it is well maintained. Our room was clean and quiet and comfortable--which is what we look for in a hotel room. The staff, both front desk and housekeeping, were knowledgeable, friendly and attentive. Breakfast was NOT included in our... More

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for taking to time to share your review. We are glad that you enjoyed your time with us and the room was comfortable but more so that it was quiet. We thank you for acknowledging the team here who works hard to ensure the hotel is always the best it can be and love the opportunity to speak... More

Elgin, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We arrived to celebrate a Bat Mitzvah with a large extended family. The check in process was smooth, and we received a goodie bag that had been left by the family for our enjoyment. The bar was a good place to sit and schmooze and catch up with relatives from afar. The breakfast buffet had lots of options fitting everyone's... More

Review collected in partnership with Hilton Garden Inn

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the review of your recent stay. We are please that not only do we appreciate that you enjoyed your stay but that you noticed the staff that have worked hard to ensure you enjoyed your stay. There is no greater compliment to our team then being noticed for doing what they love to do, which is ensure... More

New York
Contributor
13 reviews 13 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 5, 2014

In all fairness, used for business stay, mostly to sleep. No surprises as it is with any HGI that I have stayed in. Strange that there is no express check out, so line up at front desk in the morning is necessary. Lounge area- I think its time for them to check out the condition of the worn chairs by... More

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the review. I apologize that we miscomminicated our express check out. With our new paperless standards the folios are emailed out in the morning though for early morning travelers many do not see the email when they are leaving. We are currently working on ensuring the folios arrive sooner to remedy this problem. Additionally our lobby is... More

Rockland, Massachusetts
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 5, 2014

I always like staying at this hotel because it is in a quiet location just off Route 3 and I-91 so access is easy. On this night, it was a Saturday and there were several groups in the hotel that were quite loud in the lobby. However, you would never know that they were even in the hotel as the... More

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Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you so much for your review that you shared on Tripadvisor. We are always pleased when our repeat guests continue to choose us for there stays in the area. We look forward to your next stay with us and will continue to offer what you expect from our Glastonbury team. More

Chino Hills, United States
1 review
5 of 5 stars Reviewed June 2, 2014

Glastonbury is so beautiful and the hotel was fantastic with wonderful service and the maids were very helpful when we needed more towels. Everyone was very friendly. Centrally located to restaurants and shopping. Thanks

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your review of your recent stay. We are very please that you enjoyed the area as well as the hotel. We look forward to your future visits to the area. More

Manlius
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed May 30, 2014

I stayed at this hotel this month for business travel. I will note that it is at a great location, very close walking distance to business sites and other restaurants. However, I had many issues including the bed dial not working well on my bed, Internet not always working consistently, wait staff not acknowledging me at breakfast, etc. I will... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Glastonbury-AreaGM, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the recent response. I apologize that you had difficulties with our "choose your snooze" bedding. This is one of our most popular features. We will look into this and ensure that issues are resolved. Thank you again for staying with us. More

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Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Address: 85 Glastonbury Boulevard, Glastonbury, CT 06033
Phone Number:
Location: United States > Connecticut > Glastonbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
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Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
150

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