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Hilton Garden Inn Hartford South/Glastonbury

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85 Glastonbury Boulevard, Glastonbury, CT 06033
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Hilton Garden Inn Hartford South/Glastonbury
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Hilton Garden Inn Hartford South/Glastonbury
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215 reviews from our community

Traveler rating
    110
    70
    25
    5
    5
See reviews for
62
32
19
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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District of Columbia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I've stayed here for work a few times. The property has been recently renovated. The rooms are very clean with new adjustable firmness beds. The breakfast in the mornings is decent and they usually have a breakfast of the day with the kitchen experimenting with steaks, wraps etc. There are places to eat and a Walgreens less than a 2... More 

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GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the time to share your review. We are pleased that you enjoyed your stay with us and the local area that we are proud to be a part of. We look forward to your future visits to the Glastonbury Area. More 

Langhorne, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

My bed wreaked of Cigarette smoke. I asked for a non-smoking room. I called twice to speak with guest services and basically was ignored. I will never recommend this hotel to anyone and I will not be staying there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Let me first apologize the hotel fell below your and our standards. We are a 100% non smoking hotel however there are times that not all of our guests follow our procedures. When this happens we work hard to try and correct the situation as best as possible. We will be looking into this matter immediately and replacing any furnishings... More 

Philadelphia
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

i just stayed for two nights to attend an event at the Hartford Convention Center. This hotel is 8 minutes away from the center by car. The staff are very friendly - from the people at the desk, the kitchen/bar area and the cleaning staff. Everyone was so nice and personable. Hotel is clean, has a restaurant and small bar.

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GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your review. We are glad that you enjoyed your time with us, particularly the experience with our staff. The team works hard to ensure everyone enjoys their stay. We hope that you stay with us again is another event brings you up to the Hartford area. More 

Asheville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed here several times and every time has been a fantastic stay. The beds are very comfortable, bathrooms immaculately clean, the staff very helpful and friendly. We plan to visit again when in CT. Thank you!

Review collected in partnership with Hilton Garden Inn

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GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for taking the time to share your review. We are very pleased that you enjoyed your time with us and look forward to your next trip to Connecticut. More 

glastonbury, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The front desk staff- Yasmine, and Alma were fantastic- any little thing I needed they saw to it- and the restaurant team were excellent-Tom the chef made personal meals for me and Jose and Carlos were so attentive and remembered the little details that I liked. The service in this hotel was better than in the really expensive hotels that... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for taking the time to share your review. We are pleased that you enjoyed your time and find it the highest compliment when our individual team members are noted for doing what they love. We look forward to you next visit at our hotel. More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

They were doing some construction but still well worth the stay. Good value. Fitness center with free weights, eliptical machine and two treadmills for those of us that like to workout when we travel. Indoor pool. Hot tub. There are great restaurants and shopping (Chicos, White House Black Market, Ann Taylor Loft) across the street within walking distance.

Was this review helpful? Yes
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. We are pleased that you enjoyed your time with us and were able to take advantage of our amenities and our local area. We look forward to your next visit to the area. More 

1 review
5 of 5 stars Reviewed February 18, 2015

This was a very nice motel. Staff were very welcoming and helpful, rooms were nice and the pool and hot tub were refreshing. We were here to visit my daughter and her family and needed something close by. We have stayed other places and this motel was the best choice of them all.

Review collected in partnership with Hilton Garden Inn

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San Juan, Puerto Rico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

The most supportive staff you could possibly imagine during a blizzard! Front desk personnel, housekeeping and managers really run the extra mile to accommodate your needs and make your stay enjoyable, even under adverse weather conditions.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. We are pleased that we could spend some extra time with you during our shared snowed in time. We love the chance to spend more time with our guests though hope it is not always due to blizzards. We look forward to your next stay if returning to the area. More 

Salem, Massachusetts
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 10, 2015

Admittedly, the hotel is going through a renovation. It's good that they realize they need it! The lobby is cordoned off with carpet rolls stacked up. The lobby reeks of carpet glue. The bathroom reeked of a combination of bleach and mildew. The bed was uncomfortable. The best that can be said is that they had Neutrogena soap and shampoo.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your response. I do apologize that we are in our phase of installing new lobby carpets and throughout the halls. We have tried diligently to have little impact on guests ensure any work area is minimized and located away from guests though, when renovations come through the lobby the guests will notice. I again apologize as most... More 

Raynham, Massachusetts
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2015

The Hitlon Garden Inn is located in south Glastonbury. The Hotel is getting a complete renovation. The room was clean! The sign at the front desk stated some beds are adjustable (softer or firmer) but I did not see a way to adjust the bed in the newly renovated room. Each room has a Keurig coffee machine. This hotel has... More 

Was this review helpful? Yes
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. We are glad that you were able to enjoy your time with us and hope you enjoyed the renovated rooms and appearance. We look forward to your next visit when you come to the area. More 

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