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Extended Stay America - Hartford - Farmington

2.5 of 5 1 Batterson Park Road, Farmington, CT 06032 (Formerly Extended Stay Deluxe)
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Certificate of Excellence 2014
Extended Stay America - Hartford - Farmington
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Extended Stay America - Hartford - Farmington
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105 reviews from our community

Traveler rating
    46
    29
    16
    9
    5
See reviews for
13
13
11
47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (105)
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    (24)
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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The first time I stayed at this hotel, they were having the roof redone. Woken up real early from the noise and heard it all say. 50.00 deposit. Have the receipt still. Decided I would try again. Seeing it's winter and the chance of renovations, slim. I've been out of state as a I was attending and paying a good... More 

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 28, 2015

Well what can I say other than that when I arrived at the Extended Stay Farmington, I received above and beyond excellent customer service from Tina. My boyfriend and I arrived late in the evening and because of an impending blizzard were a little worried about being able to check in. What made matters worse was that in my haste... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. It's great to hear that Tina went above and beyond in customer service, giving you and your boyfriend an outstanding stay despite the weather. Thank you again for sharing your experience with us. We would love to see you again, should... More 

Atlanta, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

The extended stay is conveniently located near Interstate 84, so its a quick shoot on and off of the highway. The staff were friendly and personable. What I enjoyed most about the hotel was the kitchen and amenities which are perfect for an extended stay. The hotel offers a package of pots, dishes, cups and silverware as well and a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Thank you for taking the time to write a review of your stay. I am pleased to know that our staff was friendly and that you liked your fully equipped kitchen. We appreciate you letting us know that the room was not up to standards in regards to cleanliness. We've spoken to our housekeeping staff and are implementing a more... More 

Senior Contributor
37 reviews 37 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2015

Made the reservation the day before. Was told reservation had to be cancelled before 6pm or there would be charge for the night. Fine. I arrived around 8:30pm and was told reservation had been cancelled because i arrived after 6pm. This is not what i was told. Luckily there was still rooms available, but this was 1st time i EVER... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that your stay was satisfactory overall. Still, we appreciate you letting us know that my staff did not honor your reservation upon arrival, though I am glad that we were able to provide you with another room. I will... More 

1 review
5 of 5 stars Reviewed November 30, 2014

I have a dog and needed a place to stay that was close to my boyfriend's family. They have unfriendly cats, which makes it impossible to stay with them. I made my reservation with Expedia initially but had to cancel because they charge and extra 50 for the room. Marketa the receptionist was sweet and professional. She helped us with... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. We are glad we were able to make your stay relaxing for yourself and your dog. We are also happy to hear that Marketa assisted in making your visit with family worry-free. The staff and I would like to thank you... More 

Hartford, Connecticut
1 review
4 of 5 stars Reviewed November 27, 2014

All of the front desk employees were very friendly and helpful. Marketa Underwood took the customer service even higher ! It snowed, our family had to stay last minute due to power outages, and Marketa got all the bedding and necessities for them in a quick and efficient manner.Very nice experience! Very professional. Cathy E.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. I truly appreciate your comments regarding the efficiency and care that Marketa gave your family during your holiday stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
5 of 5 stars Reviewed November 20, 2014

The room was so nice and had everything i needed to have a pleasant enjoyable stay without the high price! Marketa was amazing and always made sure I smiled, made my day better and made sure my experience was above and beyond the expectation. I felt like like more than just a guest. I am very pleased and will stay... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

It is so rewarding to read that you had an amazing stay with us. Thank you for your comments. I am glad to read that you were pleased with customer service that Marketa provided you during your stay. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. The staff and... More 

1 review
4 of 5 stars Reviewed November 12, 2014

I arrived at Extended Stay America in Farmington late at night before an interview. Marketa and Melinda helped me get settled in my room and arranged for transportation to my interview. This allowed me to relax and prepare for my interview. I really appreciated their commitment to quality service and their enthusiasm. I would stay with Extended Stay again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

The staff and I read your review, and would like to thank you for writing such amazing things about our hotel and staff. I truly appreciate your comments regarding the level of commitment and service each of our staff members gave during your stay. Once more, thank you for posting your review. We look forward to having you visit with... More 

Bridgeport, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 31, 2014

Extended Stay America is close to small strip mall with all the amenities. It is just about one half mile from the hotel. It has a gas station, a diner, a liquor store, a grocery store and a Subway. They are all excellent.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our convenient location close to dining and shopping. I am so pleased to know that you were completely satisfied with your stay. The staff and I would like to thank you again for posting your review. We look forward... More 

Florida
Contributor
16 reviews 16 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 26, 2014

stayed two nights in early October 2014. It appears fairly new, and is clean and functional. The desk staff is friendly. Now, the down side. Everything in the building is cheap except the price. Sound proofing is minimal. There is no daily maid service. the breakfast is a joke. There is no overhang or awning at the front door. When... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the accommodations we offer at our hotel. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to have the opportunity to provide you with a better... More 

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Additional Information about Extended Stay America - Hartford - Farmington

Address: 1 Batterson Park Road, Farmington, CT 06032 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Connecticut > Farmington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Hartford - Farmington 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Extended Stay Farmington
Farmington Extended Stay

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