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All 1 Fairfield hotels

BEST WESTERN PLUS Black Rock Inn

3.5 of 5 Hotel   |   100 Kings Highway Cutoff, Fairfield, CT 06824-5341
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76%
Ranked #1 of 1 hotels in Fairfield
Certificate of Excellence 2013
A recent review
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162 people have reviewed this hotel

Traveler rating
    76
    46
    21
    18
    1
See reviews for
62
38
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Burlington, North Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is aged but I will give it stars for being very clean. We had a 2 room suite so had 2 tvs, 2 refrigs, and had enough room. The lighting in the bathroom is not for a woman - it's like putting on makeup in the dark, even after removing the lamp shades for our duration. I did... More

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Sussex, England
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

A clean, good quality room with decent WiFi, helpful staff and a serviceable breakfast .Fairfield is quite spread out but this is reasonably central and convenient. Nothing really to fault. Even the small gym was OK which is unusual for this sort of hotel.

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NH
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We have been staying here for years and the experience with the staff has always been wonderful. Unfortunately, there appears to have been little, if any, upkeep since the major hotel overhaul 10+ years ago. Lots of rooms have broken furniture, or have missing amenities such as room refrigerators. Too bad, as it's a super convenient location.

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Plymouth, Massachusetts
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2014

Friendly staff and efficient front desk staff(especially overnight on Thursday and Friday when I made reservation and then checked in); very friendly housekeeping staff and breakfast attendant. The bed was the most comfortable bed ever! Very clean hotel (especially the bathroom).

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Fairfield, Connecticut
2 reviews
5 of 5 stars Reviewed February 15, 2014

The personnel here is super friendly. Special thanks to Liz, who manages the breakfast corner, for her hospitality to my family as we came and went. The location is excellent. (This is the first time my siblings and I have visited our hometown without the family house.) Sound proofing is excellent. Absolutely no complaints.

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Blue Point, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2014

If you need a hotel in Fairfield, there are a few motels and the Best Western Black Rock. At basically the same price as the motels, this is far better, cleaner and newer. Rooms are small but if you're not in need of a big room or traveling with the family or entourage, this place works. Hot breakfast in the... More

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blackrockinngm, General Manager at BEST WESTERN PLUS Black Rock Inn, responded to this review

Dear Trip Advisor Guest: Thank you for the great feedback about your stay at the hotel. We do offer king bed guestrooms, suites and two bed guestrooms that can accommodate a large family that may be traveling. Glad you enjoyed your service and breakfast in the morning. John M. Cronan, GM & The Hotel Staff More

Spotswood, United States
1 review
5 of 5 stars Reviewed January 16, 2014

Perfection! Beautiful accommodations and a pleasant and helpful staff made a difficult visit (attending the funeral of a beloved family member) as best as it could be under the circumstances. Extremely comfortable bed!

Review collected in partnership with Best Western

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blackrockinngm, General Manager at BEST WESTERN PLUS Black Rock Inn, responded to this review

Dear Pamela, The staff and I are glad we made a difficult time a little easier for you and your family. We appreciate your high scores on service and cleanliness of the hotel. Thank you again, John M. Cronan, GM & The Hotel Staff More

A TripAdvisor Member
5 of 5 stars Reviewed January 13, 2014

We stayed at this hotel twice in the past 3 years. The hotel is very convenient to our destination in Fairfield, Ct. The hotel is well -maintained, and clean. The staff is very accommodating and friendly. The room rates are reasonable and competitive.

Review collected in partnership with Best Western

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blackrockinngm, General Manager at BEST WESTERN PLUS Black Rock Inn, responded to this review

Dear Trip Advisor Guest: We are so happy that you have selected our hotel to stay at over the years here in Fairfield. Hope to see you again soon. John M. Cronan, GM & The Hotel Staff More

Mableton, United States
1 review
3 of 5 stars Reviewed January 3, 2014

complained of sink backing up from first night by end of stay black gunk was coming up from the drain. The shower rod was loose and it took a couple of times before they got that right. The room was small but as we were only planning to sleep there it was no problem. They offered to change our room,... More

Review collected in partnership with Best Western

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blackrockinngm, General Manager at BEST WESTERN PLUS Black Rock Inn, responded to this review

Dear Bonnie, I apologize that we did not get the sink fixed in a timely manner during your stay. The maintenance staff did try with just a simple drain cleaner first and then upon your check out had to take the lower elbow drain apart to remove heavy build up. We appreciate your feedback and have corrected the issue for... More

corona, ca, United States
1 review
5 of 5 stars Reviewed December 30, 2013

room was nice.....asked for shower chair....got it in fewer than 5 minutes....beds very comfortable....ordered dinner to be delivered to room...quality and service very good....outstanding breakfast....

Review collected in partnership with Best Western

Was this review helpful? Yes
blackrockinngm, General Manager at BEST WESTERN PLUS Black Rock Inn, responded to this review

Dear William, We are glad your stay with us was comfortable and the staff provided you with very good service. Thank you for choosing to stay with us during your visit here in Connecticut. John M. Cronan & The Hotel Staff More

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Additional Information about BEST WESTERN PLUS Black Rock Inn

Also Known As:
Best Western Plus Black Rock Hotel
Best Western Plus Black Rock Hotel Fairfield
Best Western Fairfield
Fairfield Best Western
Address: 100 Kings Highway Cutoff, Fairfield, CT 06824-5341
Phone Number:
Location: United States > Connecticut > Fairfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Black Rock Inn 3.5*
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