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Hampton Inn Springfield South Enfield

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20 Phoenix Avenue, Enfield, CT 06082
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Hampton Inn Springfield South Enfield
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Hampton Inn Springfield South Enfield
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292 reviews from our community

Traveler rating
    187
    76
    16
    10
    3
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158
36
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60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lynbrook, New York, United States
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hampton Inn in Enfield CT was just as we hoped for, comfotable and very affordable for my family. We were able to check in early, the staff was courteous and friendly and the room was quiet and clean. The beds were comfortable (although 2 queens would have been more so, incomparison to the 2 full sized beds. Although we... More 

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Aachen, Germany
1 review
5 of 5 stars Reviewed 5 days ago NEW

I'ts been my second time here and stayed for 4 days. Great accomodation with so friendly and helpful staff. Breakfast is good especially compared to other US Hotel offerings in the same price range. Could have some more fresh stuff. Check-In and Out is so fast. They do everything to feel good while your stay.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Andreas T., Thank you for selecting the Hampton Inn-Enfield CT while in the area. We appreciate you returning to our hotel. Thank you for the nice comments you posted on TripAdvisor regarding your stay. The staff does a great job caring for all our guests. I will pass along your comments to the team. Take care- Richard Austermann General Manager More 

East Longmeadow,Ma
2 reviews
4 of 5 stars Reviewed 1 week ago

Lovely hotel, Clean, all amenities a family would need for a fun getaway. 24 hour coffee was great for my husband, complimentary breakfast was a great start for everyone.The pool and spa were refreshing and the fitnes room was clean and well equiped. It is centrally located for restaurants and shopping. will definitely return.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

CTFEL, I am pleased you enjoyed you family getaway and your stay at the Hampton inn-Enfield, CT. It sounds like you kept very busy. I will share your wonderful comments with the staff. I hope you have the opportunity to join us again. Safe travels- Richard Austermann General Manager More 

weymouth, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great service from check in to breakfast staff. Also was a reasonable rate for 4 rooms. Greeted each time we came in and staff was flexible with breakfast with my kids. We were there for a funeral and not in great spirits but the staff was more than friendly and sympathetic to us.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

John K., Thank you for selecting the Hampton Inn-Enfield for your block of rooms. I am sorry to hear of the unfortunate circumstances that brought you here. One of the pillars to providing great Hamptonality service to our guests is to be empathetic. It is good to hear the staff cared for you and your family during your time with... More 

Plymouth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at this hotel for the last few years and I look forward to it each year. I hate to leave when its time. The beds are so comfortable and the complimentary breakfast is wonderful. The kids have a blast in the pool.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Heidie H., Thank you for taking the time to post the wonderful comments on TripAdvisor regarding your stay at the Hampton Inn-Springfield South/Enfield, CT. We recognize there are many choices for lodging in the area. I appreciate your loyal business over the past few years and appreciate the trust that you place in us. We look forward to future visits... More 

Boston, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We had a good visit. The room was nice. The mattress was comfortable enough. The pool area was nice, but had a high concentration of chlorine which limited visits to less than 30 min. Continental breakfast had many options (waffles, oatmeal, cereal, bagels / toast / english muffins and hot food (eggs, sausage).

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Stephen E., Thank you for taking time to comment on your stay at the Hampton Inn-Enfield, CT. I appreciate the feedback and I am glad you enjoyed your time with us. It would be helpful to speak with you to learn when you were here so I can investigate the chlorine level in the pool. We have an automatic chlorinating... More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We did stay there for one night. At arrival I did have to wait for about 5 minutes for somebody to check us in. Nothing above average for this Hotel, the only above average aspect is the location in a huge shopping area but our travel was not shopping related. The Continental breakfast was very poor. I would not return... More 

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

GABCEN, Thank you for posting your comments on TripAdvisor. I’m very sorry you had concerns. It would be helpful if I knew your time of check in and the date of arrival in order investigate the wait at check in. Customer service is extremely important to the staff and I apologize for the approximate five minute wait at check in.... More 

Enfield, Connecticut
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

I had to be out of my home for 2 weeks due to an issue in my home. This hotel was incredible! It was nice to have a hot meal and not worry about my stay. I would stay here anytime I am in Northern Connecticut / Western Mass. Close to Six Flags and the Basketball Hall of Fame. Rooms... More 

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Cableguy860, Thank you for the great review. We appreciate you choosing to stay at the Hampton Inn-Enfield while you were out of your home. It was an unfortunate reason for you to have to find a hotel and I am glad we were a good home away from home for you. We are in a excellent location, being so close... More 

usa
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 8, 2015

This is perhaps our seventh stay here, for around a total of 30 days. Staff has always been supportive and tried to meet our needs. Richard, the General Manager, runs a really tight ship. Front desk is always supportive and recognizes that we all have our unique needs, which may differ somewhat from the average traveler. As always, the hotel... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Dear someconcerns, Thank you for taking the time to post your positive comments regarding your stay at the Hampton Inn-Enfield, CT. We appreciate your repeat business. Thank you for making the choice to stay with us each time. I hope you had a great trip and a good holiday. All the best to you and your family. Richard Austermann General... More 

Boston, United States
1 review
5 of 5 stars Reviewed April 6, 2015

Trip was for a basketball tournament for one of our children. The hotel is in a perfect location, lots of great restaurants and pharmacies. The staff was very welcoming and professional. The rooms very clean. Our children enjoyed the pool, hot but and the delicious breakfast. Mrs. Evelyn was very helpful to my three children with their breakfast. She was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Thank you so much for the great comments on TripAdvisor. I have printed out a copy of your review to give to Evelyn. Thank you for recognizing her. I am glad your family enjoyed your stay. I hope the basketball tournament was a success. We appreciate your business. Maybe you will be able to visit us again. Safe Travels- Richard... More 

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