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Hampton Inn Springfield South Enfield

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20 Phoenix Avenue, Enfield, CT 06082
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Hampton Inn Springfield South Enfield
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Hampton Inn Springfield South Enfield
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285 reviews from our community

Traveler rating
    184
    73
    15
    10
    3
See reviews for
153
36
14
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Enfield, Connecticut
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to be out of my home for 2 weeks due to an issue in my home. This hotel was incredible! It was nice to have a hot meal and not worry about my stay. I would stay here anytime I am in Northern Connecticut / Western Mass. Close to Six Flags and the Basketball Hall of Fame. Rooms... More 

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Cableguy860, Thank you for the great review. We appreciate you choosing to stay at the Hampton Inn-Enfield while you were out of your home. It was an unfortunate reason for you to have to find a hotel and I am glad we were a good home away from home for you. We are in a excellent location, being so close... More 

usa
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is perhaps our seventh stay here, for around a total of 30 days. Staff has always been supportive and tried to meet our needs. Richard, the General Manager, runs a really tight ship. Front desk is always supportive and recognizes that we all have our unique needs, which may differ somewhat from the average traveler. As always, the hotel... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Dear someconcerns, Thank you for taking the time to post your positive comments regarding your stay at the Hampton Inn-Enfield, CT. We appreciate your repeat business. Thank you for making the choice to stay with us each time. I hope you had a great trip and a good holiday. All the best to you and your family. Richard Austermann General... More 

Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Trip was for a basketball tournament for one of our children. The hotel is in a perfect location, lots of great restaurants and pharmacies. The staff was very welcoming and professional. The rooms very clean. Our children enjoyed the pool, hot but and the delicious breakfast. Mrs. Evelyn was very helpful to my three children with their breakfast. She was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Thank you so much for the great comments on TripAdvisor. I have printed out a copy of your review to give to Evelyn. Thank you for recognizing her. I am glad your family enjoyed your stay. I hope the basketball tournament was a success. We appreciate your business. Maybe you will be able to visit us again. Safe Travels- Richard... More 

Saratoga Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

very comfortable and relaxing after long days work great breakfast and i have used the pool and gym inthe past. check in and out was quick and painless envan though we left early. staff always greated us with a smile and cherrfull attauted

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

John E., Thank you for taking the time to provide your observations about your stay at the Hampton Inn-Enfield. I will share them with the staff. We appreciate your business and wish you safe travels in the future. Richard Austermann General Manager More 

Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was clean, staff was very friendly and accommodating, quality "free" breakfast, and I would recommend families to book here. The location was excellent in terms of highway access, stores to meet every need within 1 mile and safe parking. They are upgrading their cable TV to digital from analog so be aware if this is an issue.

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

le0da, Thank you for taking the time to submit a review of the Hampton Inn, Springfield South, Enfield, CT. I am pleased your family had the opportunity to stay with us. Thank you for the nice comments. I will share them with the staff. I hope we have to opportunity to have you stay with us again. Enjoy your spring!... More 

Chicopee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We seek out Hampton Inns for all of our travel, but this was our first stay in Enfield. We were extremely satisfied with the staff and cleanliness of the hotel and room. It is also in a very convenient, yet quiet area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Cara B., Thank you so much for staying at the Hampton Inn, Springfield South/Enfield, CT. I appreciate your observations of our property on TripAdvisor. We know there are many hotels to choose from and we are glad you selected our property while in Enfield. Safe Travels- Richard More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice clean, safe location, friendly staff. The rooms are comfortable. I travel a lot and look for Hampton Inn's. I have never had a bad experience and I've stayed at many along the east coast. Locations are good, I'm usually by myself and feel safe anytime day or night. I would especially recommend to women traveling alone.

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Betty K., Thank you for taking the time to review the Hampton Inn-Enfield, CT on TripAdvisor. I appreciate the positive comments about the property and staff. I am glad your travels brought you to us. We appreciate the business. Richard Austermann General Manager More 

Canton of Glarus, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I like hampton inn hotels for business trips. They are not to fancy, but have a good average level. The only thing i would like Hampton inn to improove is the breakfast buffet. HHonors style free wifi is provided as well as a Longhorn stake house direct next to the hotel and a small mall across the street.

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Thank you for your comments on TripAdvisor regarding improving the quality of the Hampton Inn breakfast buffet. Pease be aware that individual Hampton Inn hotels do not have a choice in the food we purchase for breakfast. Hilton has strict guidelines on what products we can offer so there is consistency throughout the Hampton brand. They are continuingly working to... More 

Upper Arlington, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 22, 2015

We have stayed here twice. The first time in October 2013 and the 2nd time in October 2014. Both stays were fairly identical. The rooms were clean, beds very comfortable, indoor pool and hot tub clean and nice temperature. The Hampton Inn free breakfast buffet has something for everyone and is very convenient. The staff is friendly and helpful. The... More 

Was this review helpful? Yes
Dustin S, Front Office Manager at Hampton Inn Springfield South Enfield, responded to this review

Buckeye5555, Thank you for choosing to stay with us here in Enfield. We truly appreciate all the nice comments. I will definitely share with my staff to let them know what a great job they are doing. We look forward to welcoming you back in the near future! More 

MARION, United States
1 review
4 of 5 stars Reviewed March 17, 2015

Have stayed at this Hampton Inn many times - usually a great experience - tv not working last trip- 2 days not repaired. Think this was due to person at front desk not communicating with maintenance- but friendly, clean hotel with a good breaskfast

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Paul L., Thank you for completing a review on TripAdvisor. I apologize that your TV was not working properly during your stay. Thank you for bringing this to my attention. We appreciate the nice comments you provided as well. We use customer feedback to make us better and improve our service. Thank you for your help with this. Richard Austermann... More 

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