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Hampton Inn Springfield South Enfield

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20 Phoenix Avenue, Enfield, CT 06082
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Hampton Inn Springfield South Enfield
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Hampton Inn Springfield South Enfield
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282 reviews from our community

Traveler rating
    181
    73
    15
    10
    3
See reviews for
150
36
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Saratoga Springs, United States
1 review
5 of 5 stars Reviewed yesterday NEW

very comfortable and relaxing after long days work great breakfast and i have used the pool and gym inthe past. check in and out was quick and painless envan though we left early. staff always greated us with a smile and cherrfull attauted

Review collected in partnership with Hampton

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel was clean, staff was very friendly and accommodating, quality "free" breakfast, and I would recommend families to book here. The location was excellent in terms of highway access, stores to meet every need within 1 mile and safe parking. They are upgrading their cable TV to digital from analog so be aware if this is an issue.

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

le0da, Thank you for taking the time to submit a review of the Hampton Inn, Springfield South, Enfield, CT. I am pleased your family had the opportunity to stay with us. Thank you for the nice comments. I will share them with the staff. I hope we have to opportunity to have you stay with us again. Enjoy your spring!... More 

Chicopee, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We seek out Hampton Inns for all of our travel, but this was our first stay in Enfield. We were extremely satisfied with the staff and cleanliness of the hotel and room. It is also in a very convenient, yet quiet area.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Cara B., Thank you so much for staying at the Hampton Inn, Springfield South/Enfield, CT. I appreciate your observations of our property on TripAdvisor. We know there are many hotels to choose from and we are glad you selected our property while in Enfield. Safe Travels- Richard More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice clean, safe location, friendly staff. The rooms are comfortable. I travel a lot and look for Hampton Inn's. I have never had a bad experience and I've stayed at many along the east coast. Locations are good, I'm usually by myself and feel safe anytime day or night. I would especially recommend to women traveling alone.

Review collected in partnership with Hampton

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Betty K., Thank you for taking the time to review the Hampton Inn-Enfield, CT on TripAdvisor. I appreciate the positive comments about the property and staff. I am glad your travels brought you to us. We appreciate the business. Richard Austermann General Manager More 

Canton of Glarus, Switzerland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I like hampton inn hotels for business trips. They are not to fancy, but have a good average level. The only thing i would like Hampton inn to improove is the breakfast buffet. HHonors style free wifi is provided as well as a Longhorn stake house direct next to the hotel and a small mall across the street.

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Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Thank you for your comments on TripAdvisor regarding improving the quality of the Hampton Inn breakfast buffet. Pease be aware that individual Hampton Inn hotels do not have a choice in the food we purchase for breakfast. Hilton has strict guidelines on what products we can offer so there is consistency throughout the Hampton brand. They are continuingly working to... More 

Upper Arlington, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed here twice. The first time in October 2013 and the 2nd time in October 2014. Both stays were fairly identical. The rooms were clean, beds very comfortable, indoor pool and hot tub clean and nice temperature. The Hampton Inn free breakfast buffet has something for everyone and is very convenient. The staff is friendly and helpful. The... More 

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Dustin S, Front Office Manager at Hampton Inn Springfield South Enfield, responded to this review

Buckeye5555, Thank you for choosing to stay with us here in Enfield. We truly appreciate all the nice comments. I will definitely share with my staff to let them know what a great job they are doing. We look forward to welcoming you back in the near future! More 

MARION, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Have stayed at this Hampton Inn many times - usually a great experience - tv not working last trip- 2 days not repaired. Think this was due to person at front desk not communicating with maintenance- but friendly, clean hotel with a good breaskfast

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Paul L., Thank you for completing a review on TripAdvisor. I apologize that your TV was not working properly during your stay. Thank you for bringing this to my attention. We appreciate the nice comments you provided as well. We use customer feedback to make us better and improve our service. Thank you for your help with this. Richard Austermann... More 

Pittsfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As a small business owner..out of pocket expenses are a big deal...the manager and staff at the Hampton Inn on Phoenix Avenue in Enfield, CT were so helpful, friendly and ready to meet all my needs. This was a business trip..but I also brought my family with me as a mini get away for them...it was great! Will definately return..as... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Linda A., Thank you for taking the time to submit your observations on TripAdvisor. I will share your positive comments with the staff. We value the comments and we appreciate your business. Safe travels- Richard Austermann General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We had to stay at a hotel due to roof issues at our home. I was so pleased with the Hampton Inn Enfield, that I have already recommended to a number of people. They also had one of the most comfortable beds...and good pillows of any hotel I have ever stayed in.

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Thank you for posting your comments on TripAdvisor regarding your stay at the Hampton Inn-Enfield, CT. While here for an unfortunate situation I am glad you were comfortable here. We appreciate the observations and nice scores you gave us. It is great to hear from our guests. Safe travels- Richard Austermann General Manager More 

Vernon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff go out of their way to make you welcome and provide you with anything you may need. From extra towels to forgetten toiletries, they always come through with what I need. The rooms are clean, comfortable and quiet and come with enough outlets for today's electronically intense families. The hotel is near a mall and many restaurants so... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Richard A, General Manager at Hampton Inn Springfield South Enfield, responded to this review

Kathy D., Thank you for sharing your positive comments with us on TripAdvisor. It is nice to extend your compliments to the team. This will certainly contribute to their motivation and I have gladly passed your comments on. The time taken along with the effort made to share your observations with us is most appreciated. Safe travels- Richard Austermann General... More 

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