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All 6 Enfield hotels

Holiday Inn Enfield-Springfield

3.0 of 5 Hotel   |   1 Bright Meadow Blvd., Enfield, CT 06082
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Holiday Inn Enfield-Springfield
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67%
Ranked #2 of 6 hotels in Enfield
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Casey F Shelton, Connecticut
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155 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Shelton, Connecticut
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I came to this hotel for a weekend getaway with my mom and my sister. It was in a good location with many restaurants and fun things to do close by. Everyone was friendly, the room was average but clean. They had an indoor pool and an arcade sort of area. The pool was not heated, though, which was a... More

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GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

Casey, thank you for your post and insight from your perspective from your recent stay. I do apologize that your perception of us in many ways was impaired by some training issues which we will turn in opportunities to improve. I have met with my Food and Beverage manager to discuss the flow of the buffet, the additions of basic... More

strafford, nh
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my husband and 18 month old son for just a quick over night before flying out to Florida the next morning. Upon arrival, the hotel was nice, clean lobby, newer furnishings in the public areas. The front desk lady was nice, but lack luster. Since we were getting up so early to fly out... More

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GMHolidayInnENF, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear hanna1517, Thank you for your candid review of our hotel. I'm sorry that we were unable to provide you with the accommodations that you had expected. Many of the aspects of your review have been addressed to our maintenance and housekeeping departments, and will help us to improve in the future. If you would give our hotel another shot,... More

Northampton
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 22, 2014 via mobile

My stay was somewhere between poor and average. I had a terrible night's sleep thanks to the rattling heater which got louder the longer it was on. I was woken in he middle of the night and then could not get back to sleep. I will choose the Springfield Sheraton next time. The front desk was unwilling to do anything... More

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IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear OnTheHill33, Thank you for taking the time to provide feedback on your stay. It is unfortunate noise from the heating unit prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

rocky hill, CT USA
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 15, 2014

Stayed one night, nice enough, friendly desk staff, room cleanliness is adequate. The overall look of the hotel is a bit dated. The breakfast buffet was OK. As IHG members, we reserved a king bed room, they had none available, but did refund us the points we used.

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IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear cathy h, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Columbia, New Jersey, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 6, 2014

We have stayed here twice for our annual trip to the Amherst Railway Show at the Big E. The hotel is very nice and the staff is very friendly and helpful. The bed and pillows were too soft for our liking but overall sleeping was ok. Everything was clean. Breakfast was "just ok". Would have liked more fruit choices and... More

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Newbury NH
Contributor
11 reviews 11 reviews
4 hotel reviews
3 of 5 stars Reviewed February 1, 2014

Usually stay at the Hampton Inn in Enfield but it was booked up. This Holiday Inn is a full service hotel with a restaurant and bar. The desk staff was friendly and helpful. Ate at the bar and the service was slow. Breakfast buffet in the morning was "okay" but the Hampton Inn would be better.

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GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

BillNewburyNH, we thank you for your feedback and sincerely apologize for falling short of your expectations. I have shared your issues and concerns with the Food and Beverage team to ensure we can immediately focus on these items. Should you be in the area again, please feel free to contact me directly. It would be a pleasure to make your... More

Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 31, 2014 via mobile

We attended the Amherst Railway show in Jan 2014 and was looking for a hotel close to the venue and this hotel fit the bill. Check-in was as expected, but the room was not. We had a king 6th floor room that looked ok. The heating was ok, beds comfortable and roomy enough for the three of us. The pullout... More

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GMHolidayInnENF, General Manager at Holiday Inn Enfield-Springfield, responded to this review

Kungboy, firstly I wanted to thank you for choosing us during the Amherst Railway show. It seems a lot of basic expectations embarrassingly fell short. We have investigated the items you mentioned and resolved them. I am very sorry that your experience has left a bad impression of the hotel. I promise you, we can do better. Please give me... More

West Springfield, Massachusetts
1 review
5 of 5 stars Reviewed January 29, 2014

I stayed at the Holiday Inn Enfield last weekend for the Hobby Train Show at the Big E. The front desk staff (Robert at night and Aimia in the morning) were very helpful and went out of their way to make our stay enjoyable.The room was clean and they had a lovely restaurant. The food was really good and the... More

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GMHolidayInnENF, Manager at Holiday Inn Enfield-Springfield, responded to this review

Monica R, thank you for the kind words and acknowledging our staff. Our goal is to make a lasting impression, use guest feedback as direct training opportunities, and follow up on comments and and suggestions. See you next year and thank you. More

Amsterdam, New York
1 review
1 of 5 stars Reviewed January 16, 2014

My husband and I stayed at the Holiday Inn this week while attending a family funeral. We stayed one night and it was NOT a good experience. The reservation confirmation said we would get a king size bed – ended up with two double beds. My husband went in search of ice and when he finally found the machine, it... More

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IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear 796jbm, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to... More

Wylie, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 10, 2013 via mobile

My wife and I have stayed in this hotel three times prior to this stay. The lounge and restaurant have been upgraded successfully from an appearance stand point. The food quality and menu choices have not improved and need to improve to be acceptable. The evening buffet items were not warm. I doubt the buffet food temperatures would meet health... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear edmac48, Thank you for taking the time to provide feedback on your stay. It is unfortunate this experience was not on par with previous stays you have had with us. We do take all of the reviews we receive very seriously as they allow us to identify areas that could use additional attention. We have shared your comments with... More

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Additional Information about Holiday Inn Enfield-Springfield

Also Known As:
Holiday Inn Enfield-Springfield Hotel Enfield
Holiday Inn Enfield-Springfield Hotel
Crowne Plaza Enfield
Crowne Plaza Hotel Enfield
Address: 1 Bright Meadow Blvd., Enfield, CT 06082
Phone Number:
Location: United States > Connecticut > Enfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Enfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Enfield-Springfield 3*
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Hotel Enfield-Springfield, minutes from Bradley International Airport, centrally located between Springfield, MA and Hartford, CT. The Crowne Plaza is surrounded by major corporations like Mass Mutual, Lego, Retail Brand Alliance, Hallmark, Hasbro/Milton Bradley, Baystate Medical Center, Mercy Medical Center, Springfield College and Baypath College. Nearby attractions include Six Flags New England, Basketball Hall of Fame, Eastern States Exposition and Mass Mutual Center (former Springfield Civic Center) to name a few. Come and feel the Crowne Plaza difference, experience Sleep Advantage and find out why we are The Place to Meet. The spacious and relaxing guest rooms feature the seven layer bed with seven pillows, sleep amenity package and complimentary wired/wireless high-speed Internet access. The Crowne Plaza boasts 13,000 square feet of flexible meeting space, including two ballrooms. In addition, the hotel offers seasonal outdoor event space. On-site recreational activities include tennis, volleyball, basketball, indoor and outdoor pools, whirlpool and fitness room. Stay at the Crowne Plaza Enfield-Springfield and experience the comfort and charm of New England. Our professional staff will provide a memorable experience by delivering on the Crowne Plaza promise. ... more   less 
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