I started writing the history of the whole trip, but decided not to bore you...so here is the jist of it... Young girl at the front desk decided it was more important to talk to her friends on the phone, than to help a witing customer (a 20 minute wait while no one else was in the lobby). Asked for... more

Stayed here to attend an event at the "Big E" in Springfield - very convenient, easy to find. It was in a safe area, lots of lights in the parking lot. Some rooms were under construction so parking was cramped (But no noise from the construction) and the handicapped rooms were limited - however, they promised and delivered a first... more

We stayed here for two nights in late August, 2006. Firstly, when we entered the room, we heard a loud "BEEP" noise. We quickly realized that the fire alarm was beeping. After noticing that the alarm had no battery in it, we went to the registration desk, and were met with a, "Here's a battery, go put it in." We... more

We traveled from Maine to here to make a family trip to Six Flags New England in Springfield. I found this hotel using Delorme Street Atlas and then I checked them out on the web. What we needed was 2 rooms since we have a large family (2 boys, 2 girls, myself and my wife). Suites are simply too expensive... more