We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 East Haven hotels

Quality Inn East Haven

2.0 of 5 Motel   |   30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Hotel website
Hotel deals
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Quality Inn East Haven to your Saves list
Quality Inn East Haven
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Travelocity
and 6 more sites!
49%
Ranked #1 of 1 hotels in East Haven
A recent review
4 of 5 stars Reviewed November 13, 2013
BrightonLine Brooklyn, New York
Write a Review

88 people have reviewed this hotel

Traveler rating
    29
    12
    12
    11
    24
See reviews for
25
15
11
21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Halifax, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 22, 2014

Stayed here en route to Florida. We had called from the Quality Inn in Bangor the day before to make a reservation. We stay at Quality whenever we can. When we made the reservation, we told them we had a 33' fifth wheel and asked if there was ample parking. We were insured there was. They advertise as "pet friendly"... More

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Dear erica3363, Thank you for your review. We'r sorry to hear about your experience. This year's snowfall has significantly effected us by making our parking lot a bit tighter and agreeably difficult for larger vehicles such as your camper. As you know we did have staff come at 8pm to attempt to help dig you out and made every effort... More

Brooklyn, New York
1 review
4 of 5 stars Reviewed November 13, 2013

Very clean and professional hotel. Stayed here about 5 times a year, first time writing a review. Breakfast is a plus and again very clean and professional in presentation. Check in is very quick with the exception of when using Choice Hotel rewards.

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay and our professionalism and clean accommodations. We hope to see you again in the future and also would like you to know that we will be completing a renovation of our property soon to bring even better quality in value! More

Hampton Bays, New York
2 reviews
4 of 5 stars Reviewed October 24, 2013

I've stayed at this hotel when in the area during business trips. Rates are reasonable. The rooms are clean. They have coffee available for early birds. The staff, especially the day manager, are very professional going out of their way to help make your stay more comfortable. If they had ESPN I would have rated the hotel excellent (I could... More

Was this review helpful? Yes
Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear John, Thank you for your kind words about our hotel! We appreciate you choosing Quality Inn East Haven during your trips to the area , and I am glad to hear that you have found our hotel to be a clean, comfortable, and affordable value. If we can ever do anything to make your stays more enjoyable, please let... More

Middlesex County
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 20, 2013

We booked this thru expedia and prepaid $119. It was the closest lodging to the East Haven rink. We were given a room on the second floor in the back corner of the property. The front of the property looked fine, but driving to the back side parking lot felt "shady. " The walkways and stairwells had cracked concrete. Upon... More

Was this review helpful? Yes
Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, Thank you for staying with us during your recent trip to the East Haven area! We are disappointed to hear that you did not find your stay with us more enjoyable. Please know that we plan to undergo significant renovations in 2014 in order to offer our guests an even better value. Thank you for travelling and thank... More

Michigan
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 14, 2013

The property is located on a frontage road but it was next to impossible to get across the road. We were given a room but it was so dark in the back. The room was very worn with barely any outlets for technology. Breakfast was okay but not high quality.

Was this review helpful? Yes
Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, I am disappointed to hear that you did not find our hotel to your liking; we aim to have all our guests leave completely satisfied. Many of them like the fact that we are located only one to two miles from so many restaurant and shopping choices, only five minutes from downtown New Haven. We would like you... More

1 review
4 of 5 stars Reviewed September 13, 2013 via mobile

Staff was always professional, polite and knowledgable. Access on and off I-95 very easy and safe. Rooms Are clean Rates affordable and competitive. No issues with charges or paperwork(have had problems at other hotels in area). Positive experience and would recommend to others.

Was this review helpful? Yes
Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, Thank you so much for taking the time to share your feedback with others on TripAdvisor. We are very happy to hear that you have found our hotel to be a convenient, affordable value! We look forward to continuing to serve you in the future! Sincerely, Ian Gordon Sales Manager Quality Inn East Haven More

albany ny
Top Contributor
148 reviews 148 reviews
39 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed August 26, 2013

While this place is not high end luxury..it is a reasonably priced place to stay near New Haven. The staff is very friendly, the breakfast was good. The rooms were adequately clean. No complaints..one suggestion though..each room should have a small frig, mine did not.

Was this review helpful? Yes 1
Gary D, Manager at Quality Inn East Haven, responded to this review

Dear aehegney, Thank you for your candid review. We are glad you found our hotel to be a good value in the New Haven area and enjoyed our customer service and complimentary breakfast. We hope to have you back again in the future. We'd also like you to know that we expect to be undergoing significant renovations in 2014 to... More

New York City, New York
1 review
2 of 5 stars Reviewed July 19, 2013

I stayed at this hotel this past weekend and I was happy to know how accessible it was to various stores. I did have a problem with our beds in the room. They were lumpy and I was a little hesitant to sleep on it. At check out, I was charged the AARP price that was quoted to me over... More

Was this review helpful? Yes
Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, I am so sorry to hear about the issues you experienced during your stay. Our objective is to make sure that each and every guest is satisfied with their stay at our hotel. If you would like, I invite you to contact me directly so that we can make sure these issues are fully resolved. I hope to... More

Hertford, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
2 of 5 stars Reviewed June 22, 2013

I've stayed here off and on since it was a Holiday Inn (2003) and while some other older hotels in the area have worked hard to keep things up, I think the philosophy here is to throw a coat of paint on it and let it go. Overall condition has deteriorated significantly, offerings have not improved and attitudes are hit... More

Was this review helpful? Yes
Gary D, Manager at Quality Inn East Haven, responded to this review

Thank you for your honest feedback. Our hotel is under new managment and we are expecting a full renovation to our hotel in 2014. Thank you again for staying with us and we hope you return to see our changes in the near future! More

Manchester Township, New Jersey
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 21, 2013

This was my second stay at the Inn. The regular rooms are just that, basic and small.Ted at the front desk advised the suite, good advice;larger, more lights, frig,microwave,couch.Can't beat the location.Stores across the street. Night clubs on Crown street in New Haven 5min away! Can't beat it! I had a great time. Even the manager talked with me in... More

Was this review helpful? Yes

Been to Quality Inn East Haven? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn East Haven

Also Known As:
Quality Inn East Haven Hotel East Haven
Quality Inn East Haven Hotel
East Haven Quality Inn
Address: 30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Location: United States > Connecticut > East Haven
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in East Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn East Haven 2*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Priceline, Tingo, TripOnline SA, Choice Hotels, Hotels.com and Venere so you can book your Quality Inn East Haven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn East Haven, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.