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Quality Inn East Haven

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30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
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Quality Inn East Haven
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Ranked #1 of 1 Hotels in East Haven
A recent review
4 of 5 stars reviewed 2 days ago
ERKA2 Martinsburg, West Virginia
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9 reviews from our community

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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Martinsburg, West Virginia
Top Contributor
93 reviews 93 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed this past weekend. Was concerned before we stayed because it's very close to the interstate, but it wasn't a problem because most of the rooms are behind the check in/building front. Room was quite cool as heat was turned down. Room smelled a little from the cleaner used and lack of fresh air. Once the room aired out and... More 

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Floyds Knobs
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I checked in and found a friendly and helpful staff there to greet me. Check in process was quick and easy. I was acknowledged as a Diamond Member, which not all hotels do. My room was clean, the bed was luxurious and the bathroom was nice and clean. Breakfast had several delicious options. I would definitely stay here again.

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New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel has a clean, light, and safe feeling, and it is right off the highway, so easy to get to where I needed to be. My room felt very new (or recently remodeled), the flat-screen TV was terrific, the heat was excellent. We get a standard breakfast (cereal, pastries, coffee, tea, waffles, yogurt, fruit). For the price, this hotel... More 

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Pleasanton, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Just like home, breakfast was enjoyable,staff was very helpful, Manager Roshani went out her way to help me find near by places I needed to to go. I will come back here to stay, I worked in New York but this was my choice to stay.

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your stay and review! We are pleased you enjoyed the service at our hotel as well as the upgrades we have recently completed. We look forward to you staying with us again! More 

New Haven, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We recently experienced an electrical emergency in a New Haven apartment building that we manage necessitating the immediate need for 45+ rooms for our displaced residents. The hotel general manager and entire staff, with literally no notice, facilitated the welcoming and check in process for over 60 people, and then went on for the next 9 days to provide them... More 

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you very much for your review! It was our pleasure to help the residents of your building and your company during the electrical emergency. We take pride in making all of our guests feel welcome and comfortable when staying with us and we were glad to do the same for your residents. Thank you again and we are honored... More 

Stratford, Canada
Top Contributor
87 reviews 87 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 29, 2015

Arrived here in clear skies, although there had been a pretty good snowfall. 24 hours ago, we'd left Florida on the Autotrain. Snow clearing had been pretty inept, but reception was friendly and our highway coupon rate was honoured. Beds were fine and the nearby Chili's made dinner pickup a breeze. Morning breakfast had all the favorites and CNN in... More 

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank your for staying with us recently and your review. We are happy to hear you enjoyed your stay with us and the convenience of Chili's being just next door to us. We are also glad you enjoyed our friendly staff and the complimentary hot breakfast in the morning. We hope to see you again when you are traveling through... More 

MORENO VALLEY
Top Contributor
378 reviews 378 reviews
189 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed January 22, 2015

Nice room with king and sofa. Big bath but tiny counters. Smaller flat screen. This hotel features both interior AND exterior corridor wings. Good location. Crappy wifi, really slow. This is enough to keep me away in the future. Caution: WAY hot water!

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for recently staying with our hotel and your review. We are glad you enjoyed our location and will certainly work to address the issues that kept your stay from being perfect. Thank you again and we hope you consider our hotel again when in the New Haven area. More 

Kandy, null, Sri Lanka
1 review
5 of 5 stars Reviewed January 8, 2015

Nice hotel with quality service standards. The rooms were well maintained and clean. The staff attached to the hotel were friendly and nice. The location of the hotel is super cool and could be accessed via the highway.

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your review and recent stay with our hotel. We are glad you enjoyed your stay and found our guest rooms to be clean and well maintained, and our staff to be friendly! We look forward to having you stay with us again. More 

La Habra, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 1, 2015

This motel has easy access off the highway and the staff is friendly. The room was neat and clean.We travel with a pet and they do have pet charges. I would return on future visits, but check ahead for rates.

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your stay and your review. We are glad you enjoyed your stay with us as did your pet! We look forward to having you stay with us again in the future! More 

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