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Quality Inn East Haven

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30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
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Quality Inn East Haven
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Quality Inn East Haven
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16 reviews from our community

Traveler rating
    5
    5
    2
    2
    2
See reviews for
4
3
3
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Parkersburg, West Virginia
1 review
1 of 5 stars Reviewed 4 days ago NEW

Moldy shower curtain, rust on bathroom fixtures, broken entry door lock. The hotel room I had was dirty looking and dirty feeling. Everything you touched felt like it hadn't been clean in months. I did not complain and give staff opportunity to provide a better room because I arrived at 1am and had to leave for a flight at 7am... More 

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East Haven, Connecticut
1 review
1 of 5 stars Reviewed 1 week ago

Bad rooms. Bad Service. Room smelt terrible. AC sucked. Unsafe rooms. Horrible customer service. Next time I will sleep in my car before coming to this hotel. This made our vacation feel like more of a hassle rather than a good time.

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Travelers are raving about these East Haven hotels

Top Contributor
105 reviews 105 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Last weekend my daughter and two granddaughters booked a room at this motel because it was less than 5 miles away from East Haven High where the older granddaughter was participating in a big dance competition. We arrived about 9:15 pm and were greeted by the sight of at least 5 patrol cars and maybe 8-9 policemen in the midst... More 

Was this review helpful? Yes 1
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your review. I would like to sincerely apologize that your stay was not perfect. We did indeed have a group of college students that unfortunately was a bit too lound in adidtion to a group of marines staying at our hotel. We have a quiet hours policy at our hotel and will certainly do more to ensure... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is another Quality renovated motel facility. I resent paying hotel prices for a motel room, which had a smoky / moldy odor. We had decided not to ask for a new room, suck it up for the night. Our friends also checked in the same night, did request a new room due to odor & got a room that... More 

Was this review helpful? Yes 1
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your review. We certainly apologize when we are in error but we can not agree with your assertions and assumptions. Our rooms are newly renovated and we are unable to verify your claims of smokey or musty odors. The group checking in at 9pm was checked in without an issue and given you were not part of... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 weeks ago

Have been staying at the East Haven Quality Inn for many years and have consistently found the staff to be pleasant and accommodating. The rooms are very clean. The day manager, Roshani, is a lovely person and makes sure we are contented and happy with our stay.

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with our hotel over the years. We are glad you find our hotel clean and our staff welcoming. We hope to see you again when you are in the New Haven area! More 

1 review
4 of 5 stars Reviewed April 1, 2015

I've stayed here several times up to 4 nights in a row.. Meets all requirements. Hot water with good pressure although shower heads are a Lil low, and bathroom on the small side. Beds are decent. Definitely remodeled, nice TVs and furniture. Overall I'm fine with it. Especially for a picky person. It's right off the highway and 6 minutes... More 

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and for your review. We are glad you enjoy your stays with us and look forward to having you back with us soon. Thank you again! More 

Greensboro, United States
2 reviews
5 of 5 stars Reviewed March 30, 2015

As a frequent traveler and a Choice Rewards Diamond Member, I am very selective of the hotels I choose for my stay. This particular hotel has been recently remodeled. It is very nice and clean. Rooms are spacious and had good Wifi, which is very essential to me during my work travels. The staff and the Front Office Manager, Roshani... More 

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and for your review. We are thrilled to hear you enjoyed your stay with us and as an Elite Diamond Choice Privileges member, foudn our hotel to be perfect for your needs. We hope to see you again when you are in the New Haven area! More 

Martinsburg, West Virginia
Top Contributor
107 reviews 107 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed this past weekend. Was concerned before we stayed because it's very close to the interstate, but it wasn't a problem because most of the rooms are behind the check in/building front. Room was quite cool as heat was turned down. Room smelled a little from the cleaner used and lack of fresh air. Once the room aired out and... More 

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for recently staying with us and your review. We are glad you found our hotel to be a good value and our staff to be friendly. We hope to see you again when you are in the New Haven area. More 

Floyds Knobs
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 23, 2015

I checked in and found a friendly and helpful staff there to greet me. Check in process was quick and easy. I was acknowledged as a Diamond Member, which not all hotels do. My room was clean, the bed was luxurious and the bathroom was nice and clean. Breakfast had several delicious options. I would definitely stay here again.

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with our hotel and for your review. We are glad you enjoyed your stay with us and certainly appreciate you being a Diamond Choice Privileges member! We look forward to having you stay with us again when you are in the New Haven area. More 

New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel has a clean, light, and safe feeling, and it is right off the highway, so easy to get to where I needed to be. My room felt very new (or recently remodeled), the flat-screen TV was terrific, the heat was excellent. We get a standard breakfast (cereal, pastries, coffee, tea, waffles, yogurt, fruit). For the price, this hotel... More 

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and your review. We are glad you enjoyed your stay and our newly updated rooms and hope you stay with us again when you are in the New Haven area! More 

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