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All 1 East Haven hotels

Quality Inn East Haven

2.0 of 5 Motel   |   30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
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Quality Inn East Haven
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46%
Ranked #1 of 1 hotels in East Haven
A recent review
3 of 5 stars Reviewed May 26, 2014
NHPenny NH
  • Reviews (91)
  • Photos (15)
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  • Room tips (19)
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91 people have reviewed this hotel

Traveler rating
    29
    12
    13
    12
    25
See reviews for
28
15
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21
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Katonah, New York
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 2 weeks ago

We recently stayed here for a baseball tournament and we should not have. 1. Son found a used plastic knife under the sheets 2. Mold in ceiling in shower 3. At 1am loud sawing type noise from upstairs 4. At 2:30 am gang of people made so much noise and staff did nothing. They were shouting,cursing, slamming Doors. We could... More

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Boston
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the Quality Inn in East Haven, CT in June for a family wedding that was held nearby. It was the closest hotel to the wedding venue and was relatively inexpensive at 99/night. When we arrived a little early, the hotel staff was friendly and accommodating and let us check in early even upgrading us... More

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Asheville, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 30, 2014

First the good thing...the staff was friendly and courteous. Now the bad...the carpets were old and dirty throughout the hotel. Many windows both had broken seals and had that "foggy" look. The TVs were old...no flat screens. I found hairs in the sink when I arrived in the room. The toilet ran 24/7 so that I had to keep the... More

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NH
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 26, 2014

We stayed here one night and were pleased with the cleanliness of the room, front desk staff, and location right off the highway. Plus it was an easy walk to a small strip mall and restaurant as well as close to New Haven for shopping and restaurants. A limited breakfast was set up in the lobby area in the morning... More

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Halifax, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 22, 2014

Stayed here en route to Florida. We had called from the Quality Inn in Bangor the day before to make a reservation. We stay at Quality whenever we can. When we made the reservation, we told them we had a 33' fifth wheel and asked if there was ample parking. We were insured there was. They advertise as "pet friendly"... More

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Dear erica3363, Thank you for your review. We'r sorry to hear about your experience. This year's snowfall has significantly effected us by making our parking lot a bit tighter and agreeably difficult for larger vehicles such as your camper. As you know we did have staff come at 8pm to attempt to help dig you out and made every effort... More

Brooklyn, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2013

Very clean and professional hotel. Stayed here about 5 times a year, first time writing a review. Breakfast is a plus and again very clean and professional in presentation. Check in is very quick with the exception of when using Choice Hotel rewards.

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your review! We are happy to hear that you enjoyed your stay and our professionalism and clean accommodations. We hope to see you again in the future and also would like you to know that we will be completing a renovation of our property soon to bring even better quality in value! More

Hampton Bays, New York
2 reviews
4 of 5 stars Reviewed October 24, 2013

I've stayed at this hotel when in the area during business trips. Rates are reasonable. The rooms are clean. They have coffee available for early birds. The staff, especially the day manager, are very professional going out of their way to help make your stay more comfortable. If they had ESPN I would have rated the hotel excellent (I could... More

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Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear John, Thank you for your kind words about our hotel! We appreciate you choosing Quality Inn East Haven during your trips to the area , and I am glad to hear that you have found our hotel to be a clean, comfortable, and affordable value. If we can ever do anything to make your stays more enjoyable, please let... More

Middlesex County
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 20, 2013

We booked this thru expedia and prepaid $119. It was the closest lodging to the East Haven rink. We were given a room on the second floor in the back corner of the property. The front of the property looked fine, but driving to the back side parking lot felt "shady. " The walkways and stairwells had cracked concrete. Upon... More

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Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, Thank you for staying with us during your recent trip to the East Haven area! We are disappointed to hear that you did not find your stay with us more enjoyable. Please know that we plan to undergo significant renovations in 2014 in order to offer our guests an even better value. Thank you for travelling and thank... More

Michigan
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 14, 2013

The property is located on a frontage road but it was next to impossible to get across the road. We were given a room but it was so dark in the back. The room was very worn with barely any outlets for technology. Breakfast was okay but not high quality.

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Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, I am disappointed to hear that you did not find our hotel to your liking; we aim to have all our guests leave completely satisfied. Many of them like the fact that we are located only one to two miles from so many restaurant and shopping choices, only five minutes from downtown New Haven. We would like you... More

1 review
4 of 5 stars Reviewed September 13, 2013 via mobile

Staff was always professional, polite and knowledgable. Access on and off I-95 very easy and safe. Rooms Are clean Rates affordable and competitive. No issues with charges or paperwork(have had problems at other hotels in area). Positive experience and would recommend to others.

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Ian G, Director of Sales at Quality Inn East Haven, responded to this review

Dear guest, Thank you so much for taking the time to share your feedback with others on TripAdvisor. We are very happy to hear that you have found our hotel to be a convenient, affordable value! We look forward to continuing to serve you in the future! Sincerely, Ian Gordon Sales Manager Quality Inn East Haven More

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Additional Information about Quality Inn East Haven

Address: 30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Location: United States > Connecticut > East Haven
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn East Haven 2*
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Also Known As:
Quality Inn East Haven Hotel East Haven
East Haven Quality Inn

15 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (9)
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Pool/beach area (1)
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Other (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
82

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