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Quality Inn East Haven

2.0 of 5
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30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
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Quality Inn East Haven
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Ranked #1 of 1 Hotels in East Haven
A recent review
4 of 5 stars reviewed 3 weeks ago
Joseph L
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12 reviews from our community

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    2
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Norwalk, Connecticut
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Horrible, I did not feel safe outside at night. Crack heads. OMG, I can't believe my boyfriend, Doug brought me to this dump. I had two choices, sleep in the car or in the loud room. I don't recommend it.

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1 review
4 of 5 stars Reviewed 3 weeks ago

I've stayed here several times up to 4 nights in a row.. Meets all requirements. Hot water with good pressure although shower heads are a Lil low, and bathroom on the small side. Beds are decent. Definitely remodeled, nice TVs and furniture. Overall I'm fine with it. Especially for a picky person. It's right off the highway and 6 minutes... More 

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and for your review. We are glad you enjoy your stays with us and look forward to having you back with us soon. Thank you again! More 

Greensboro, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

As a frequent traveler and a Choice Rewards Diamond Member, I am very selective of the hotels I choose for my stay. This particular hotel has been recently remodeled. It is very nice and clean. Rooms are spacious and had good Wifi, which is very essential to me during my work travels. The staff and the Front Office Manager, Roshani... More 

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and for your review. We are thrilled to hear you enjoyed your stay with us and as an Elite Diamond Choice Privileges member, foudn our hotel to be perfect for your needs. We hope to see you again when you are in the New Haven area! More 

Martinsburg, West Virginia
Top Contributor
94 reviews 94 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed this past weekend. Was concerned before we stayed because it's very close to the interstate, but it wasn't a problem because most of the rooms are behind the check in/building front. Room was quite cool as heat was turned down. Room smelled a little from the cleaner used and lack of fresh air. Once the room aired out and... More 

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for recently staying with us and your review. We are glad you found our hotel to be a good value and our staff to be friendly. We hope to see you again when you are in the New Haven area. More 

Floyds Knobs
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I checked in and found a friendly and helpful staff there to greet me. Check in process was quick and easy. I was acknowledged as a Diamond Member, which not all hotels do. My room was clean, the bed was luxurious and the bathroom was nice and clean. Breakfast had several delicious options. I would definitely stay here again.

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Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with our hotel and for your review. We are glad you enjoyed your stay with us and certainly appreciate you being a Diamond Choice Privileges member! We look forward to having you stay with us again when you are in the New Haven area. More 

New Haven, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 20, 2015

This hotel has a clean, light, and safe feeling, and it is right off the highway, so easy to get to where I needed to be. My room felt very new (or recently remodeled), the flat-screen TV was terrific, the heat was excellent. We get a standard breakfast (cereal, pastries, coffee, tea, waffles, yogurt, fruit). For the price, this hotel... More 

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for staying with us recently and your review. We are glad you enjoyed your stay and our newly updated rooms and hope you stay with us again when you are in the New Haven area! More 

Pleasanton, California
1 review
5 of 5 stars Reviewed March 6, 2015

Just like home, breakfast was enjoyable,staff was very helpful, Manager Roshani went out her way to help me find near by places I needed to to go. I will come back here to stay, I worked in New York but this was my choice to stay.

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for your stay and review! We are pleased you enjoyed the service at our hotel as well as the upgrades we have recently completed. We look forward to you staying with us again! More 

New Haven, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

We recently experienced an electrical emergency in a New Haven apartment building that we manage necessitating the immediate need for 45+ rooms for our displaced residents. The hotel general manager and entire staff, with literally no notice, facilitated the welcoming and check in process for over 60 people, and then went on for the next 9 days to provide them... More 

Was this review helpful? Yes 1
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you very much for your review! It was our pleasure to help the residents of your building and your company during the electrical emergency. We take pride in making all of our guests feel welcome and comfortable when staying with us and we were glad to do the same for your residents. Thank you again and we are honored... More 

Stratford, Canada
Top Contributor
94 reviews 94 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 29, 2015

Arrived here in clear skies, although there had been a pretty good snowfall. 24 hours ago, we'd left Florida on the Autotrain. Snow clearing had been pretty inept, but reception was friendly and our highway coupon rate was honoured. Beds were fine and the nearby Chili's made dinner pickup a breeze. Morning breakfast had all the favorites and CNN in... More 

Was this review helpful? Yes 1
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank your for staying with us recently and your review. We are happy to hear you enjoyed your stay with us and the convenience of Chili's being just next door to us. We are also glad you enjoyed our friendly staff and the complimentary hot breakfast in the morning. We hope to see you again when you are traveling through... More 

MORENO VALLEY
Top Contributor
379 reviews 379 reviews
189 hotel reviews
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed January 22, 2015

Nice room with king and sofa. Big bath but tiny counters. Smaller flat screen. This hotel features both interior AND exterior corridor wings. Good location. Crappy wifi, really slow. This is enough to keep me away in the future. Caution: WAY hot water!

Was this review helpful? Yes
Gary D, General Manager at Quality Inn East Haven, responded to this review

Thank you for recently staying with our hotel and your review. We are glad you enjoyed our location and will certainly work to address the issues that kept your stay from being perfect. Thank you again and we hope you consider our hotel again when in the New Haven area. More 

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