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Hampton Inn & Suites Hartford/East Hartford

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351 Pitkin Street, East Hartford, CT 06108
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Hampton Inn & Suites Hartford/East Hartford
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362 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bonaire, Georgia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Overall, this is a very nice Hampton Inn. It is very clean, beds are comfortable, and the staff is friendly. I requested that all down pillows be removed before our arrival since I am allergic, and I was pleased that this was acknowledged at check-in. Breakfast was delicious. Room sizes seem very small for the standard room. Also, It is... More 

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Hillsdale, New Jersey
Top Contributor
70 reviews 70 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff, clean and modern looking common areas. Room was large enough to move around in without hitting walls or furniture. Slept well. Would come back if in the area. Breakfast had a good selection of items - I went with the cook it yourself waffles. East to get on and off the highway (Rt 2)

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fort mill, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Love the Hampton Inn. The quality of the facility and staff have never disappointed me. I fully trust that the location of the facility will be in a quality setting. I have stayed at other facilities but always go back to Hampton Inn. There is no comparison to the moderate cost and quality in my opinion.

Review collected in partnership with Hampton

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Brookfield, United States
1 review
1 of 5 stars Reviewed 1 week ago

The most unfriendly staff I have ever witnessed. They never looked up to say hello or to be nice (food service ladies are the exception). Who is in charge? On Sunday of our stay, a bicycle race was occurring around the entire hotel. Do you think there was one sign alerting guests that they would not be able to get... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford, responded to this review

Dear Peter M, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. As well, I apologize that we did not meet your expectations with housekeeping and I have... More 

Utah
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 5 night in June of 2015. We arrived at 0200 hrs and the staff was friendly and we had no problems checking in. The room was great and clean. The floors are concrete so you do not hear others walking above you. In fact we did not hear any other guests at all. Breakfast was adequate and... More 

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Minnetonka, Minnesota
Top Contributor
102 reviews 102 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton Inn for one night on a business trip and was impressed with the comfort, cleanliness and noise level. The front desk staff is very friendly and helpful. The room was very clean and comfortable. There aren't any restaurants surrounding the hotel but downtown Hartford is a short walk over the river.

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Kansas City, Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I were in town for business. We arrived at 3am the morning of our reservation. I went in expecting to be told they couldn't help us. Instead I was greater by a very nice young man, who got us into a very comfortable, clean room immediately. We were not charged for an extra night which blew my... More 

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Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for a Dave Mathews concert and stayed here. Walking distance to the venue which was a bonus. Well kept property with comfortable rooms. Front desk staff could have been more informative and engaging checking her cellphone while checking us in. Breakfast was ok not enough options for my liking.

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Berkeley, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to stay around East Hartford to attend a graduation ceremony, and there was a problem with my booking (which I did through hotel.com) so the hotel didn't expect my arrival. There had to be many calls to be made over the next half-hour or so. I know that 40 minute waiting time is nothing to be laughed at,... More 

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United States
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Within walking distance to the riverfront. Big room and comfortable beds, much better than the Best Western. Price is higher than Best Western. There is a sofa and desk. Free wifi is fast and reliable. Breakfast is horrible. The food is not sufficient. The waffle sucks because the batter is not good. There are too many people eating and the... More 

Was this review helpful? Yes 1
Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford, responded to this review

Dear Herbi R, Thank you for your feedback. We are very sorry to hear that you were disappointed with the quality of your breakfast you experienced during your stay. We are working to improve our offerings and welcome your comments. As well, I'm sorry that you received a poor level of service from the front desk and housekeeping; this is... More 

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