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Hampton Inn & Suites Hartford/East Hartford

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351 Pitkin Street, East Hartford, CT 06108
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Hampton Inn & Suites Hartford/East Hartford
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Hampton Inn & Suites Hartford/East Hartford
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365 Reviews from our TripAdvisor Community

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Traveler rating
    215
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (365)
  • Mar-May only
    (93)
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    (99)
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    (104)
  • Dec-Feb only
    (69)
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Dover, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel several times over the past 2 years due to health issues with our son who was a patient at Hartford Hospital. The staff went out of their way to make our stays warm, friendly and caring towards our particular needs.

Review collected in partnership with Hampton

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Glassboro, New Jersey
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

beds were very comfortable, room was quiet, breakfast was more than adequate. the free cookies were a nice treat, and the take-away bags with water and a snack came in very handy on the day that we departed. large well lite parking lot. very friendly staff, i had previously checked in online and our keys were ready and waiting upon... More 

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Virginia Beach, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean, comfortable, and quiet. Breakfast was pretty good, but could have been improved without overcooked eggs and better quality yogurt and fresh cut fruit selection. The décor was not so nice with stretchy faux velvet seat covers and other décor dated back in the 70's. Breakfast staff was well intentioned, but had some difficulty with English and... More 

Review collected in partnership with Hampton

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Bonaire, Georgia
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall, this is a very nice Hampton Inn. It is very clean, beds are comfortable, and the staff is friendly. I requested that all down pillows be removed before our arrival since I am allergic, and I was pleased that this was acknowledged at check-in. Breakfast was delicious. Room sizes seem very small for the standard room. Also, It is... More 

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Hillsdale, New Jersey
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Friendly staff, clean and modern looking common areas. Room was large enough to move around in without hitting walls or furniture. Slept well. Would come back if in the area. Breakfast had a good selection of items - I went with the cook it yourself waffles. East to get on and off the highway (Rt 2)

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fort mill, United States
1 review
5 of 5 stars Reviewed 1 week ago

Love the Hampton Inn. The quality of the facility and staff have never disappointed me. I fully trust that the location of the facility will be in a quality setting. I have stayed at other facilities but always go back to Hampton Inn. There is no comparison to the moderate cost and quality in my opinion.

Review collected in partnership with Hampton

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Brookfield, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The most unfriendly staff I have ever witnessed. They never looked up to say hello or to be nice (food service ladies are the exception). Who is in charge? On Sunday of our stay, a bicycle race was occurring around the entire hotel. Do you think there was one sign alerting guests that they would not be able to get... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford, responded to this review

Dear Peter M, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. As well, I apologize that we did not meet your expectations with housekeeping and I have... More 

Utah
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 5 night in June of 2015. We arrived at 0200 hrs and the staff was friendly and we had no problems checking in. The room was great and clean. The floors are concrete so you do not hear others walking above you. In fact we did not hear any other guests at all. Breakfast was adequate and... More 

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Minnetonka, Minnesota
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Hampton Inn for one night on a business trip and was impressed with the comfort, cleanliness and noise level. The front desk staff is very friendly and helpful. The room was very clean and comfortable. There aren't any restaurants surrounding the hotel but downtown Hartford is a short walk over the river.

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Kansas City, Missouri
Level Contributor
16 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I were in town for business. We arrived at 3am the morning of our reservation. I went in expecting to be told they couldn't help us. Instead I was greater by a very nice young man, who got us into a very comfortable, clean room immediately. We were not charged for an extra night which blew my... More 

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