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All 5 East Hartford hotels

Comfort Inn & Suites East Hartford

2.0 of 5 Hotel   |   333 Roberts Street, East Hartford, CT 06108
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60 people have reviewed this hotel

Traveler rating
    19
    17
    15
    5
    4
See reviews for
11
17
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15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
2 reviews
3 of 5 stars Reviewed February 8, 2014

Sitting in breakfast and a roach was climbing up a wall by the light, a guy came from the front desk I asked him what kind of bug is that he goes "oh that's just a roach, they come and treat the hotel every once in a while" . I woke up Saturday morning went down for breakfast noticed it... More

Was this review helpful? Yes
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review

Thank you for taking the time to write a review about your stay with us. I beleive that one of our newer staff members may have mistaken the insect that you saw. As most hotels, we do regularly, as a preventative measure, have our hotel serviced by a pest control company. Since your title was that your stay was OK,... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014 via mobile

Nice place convenient to the freightliner shop.nice breakfast decent room.had no real issues except maybe not enough t.v.channels. nice king size bed quiet room no odd smells or nasty dust bunnies in the corners. Worth the money I've stayed in much worse over the years.

Was this review helpful? Yes 1
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review

Thank you for your review! We are glad you enjoyed your stay with us and found our hotel to be clean and a good value. We hope to see you again when you are in the area and thank you for staying with us. More

Raleigh, North Carolina
2 reviews
3 of 5 stars Reviewed January 18, 2014

I stay at Comfort Inns and have a choice prove ledge card, I called for a a Reservation and said I was a AAA Member they quoted me a price, that was a lie we checked in and the bill reflected the standard price, was told a manager would have to issue credit, no manager on duty, how convenient. Then... More

Was this review helpful? Yes
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review

Dear Bill T, Thank you for your review. We are sorry that your room was so close to an ice machine as we were quite busy over the weekend and had limited availablity. We were unable to verify other comments and are staffed 24 hours a day with a goal to provide exceptional service and safety. Thank you for staying... More

Latham, New York
Top Contributor
61 reviews 61 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 23, 2013

Clean and comfortable room. Very quiet the night we were there. The desk clerk was very friendly. Located directly across the street from Margarita's Mexican Restaurant. Easy access to the highway and a short drive to convenience stores and CVS and Walgreen's. Would definitely stay there again.

Was this review helpful? Yes
Ian G, Director of Sales at Comfort Inn & Suites East Hartford, responded to this review

Dear Jim, Thank you for choosing Comfort Inn & Suites East Hartford, and for sharing your experience at our hotel with others on TripAdvisor. We are glad to hear that you enjoyed the hotel's convenient location and nearby amenities, and found your room to be clean, comfortable, and quiet. We look forward to seeing you again! Sincerely, Ian Gordon Sales... More

Latham, New York
Top Contributor
59 reviews 59 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 17, 2013

My husband and I stayed here the night before Thanksgiving and I have to admit, we were a bit skeptical when we pulled into a very empty parking lot (two tractor trailers and one car that we assumed was the desk clerk's), and saw how near the highway it was. This is a very nice hotel though. It's clean and... More

Was this review helpful? Yes 1
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review

Thank you for your review! We are glad that you found our hotel to be clean, modern and quiet. We look forward to seeing you again! More

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2013

This hotel has been newly refurbished and decorated. Located just outside downtown Hartford, it is a great overnight stop on your way to Boston areas to the north or on your way down to New York City. Wonderful complimentary breakfast buffet.

Was this review helpful? Yes
Ian G, Director of Sales at Comfort Inn & Suites East Hartford, responded to this review

Dear guest, Thank you for your kind words! I am very glad to hear that you enjoyed your recent stay at our hotel, as well as the complimentary breakfast! Thank you again for your review, and we hope to see you again sometime. All the best, Ian Gordon Sales Manager Comfort Inn & Suites East Hartford More

Houston, Texas
Top Contributor
54 reviews 54 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed October 17, 2013

This property is very nice. Angie made my check in nice. She made conversation as she check me in. There a great mexican restaurant across the street. The decor overall is up to date.this location offer a hot breakfast. Gym. Public computers in the lobby. Will return.

Was this review helpful? Yes 1
Ian G, Director of Sales at Comfort Inn & Suites East Hartford, responded to this review

Dear guest, Thank you very much for sharing your experience at our hotel with other travelers! I will be sure to share your feedback with Angie! We are delighted to hear that you enjoyed your stay and found convenience in amenities such as a hot breakfast, computers for guest use, and the fitness center. We look forward to seeing you... More

Seattle, Washington
Top Contributor
61 reviews 61 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 12, 2013

The rooms were small but comfortable and clean. The service was good. I was thankful the a/c was working in that it was an unusual 80 degrees. The rooms were very easy to find but the elevators were very slow.

Was this review helpful? Yes
Gary D, General Manager at Comfort Inn & Suites East Hartford, responded to this review

Thank you for you're review! We are glad you found our hotel to be clean and A/C system to work exceptionally well. Guests looking for more space have found our suites that feature 2 rooms to be perfect. Our suites feature a bedroom and seperate living room with full kitchen and 2nd flat screen TV. We also have 2 room... More

Boston
Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2013 via mobile

Stayed two nights. The last night the rift raft seem to of made there rounds at 2 am. Real shame too. Near the highway so otherwise would of gave it another star. The breakfast was simple. Elevator real slow at times. 5 min from downtown so you do save on the prices.

Was this review helpful? Yes
Ian G, Director of Sales at Comfort Inn & Suites East Hartford, responded to this review

Dear guest, Thank you very much for your review of our hotel! We are glad that you enjoyed the convenience and value of Comfort Inn & Suites' proximity to downtown Hartford. We hope that you will keep us in mind the next time you return to the Hartford area! Thank you, Ian Gordon Sales Manager Comfort Inn & Suites East... More

Bentonville, Arkansas
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 4, 2013 via mobile

We spent one night in this hotel not by choice but because it was the tour's company chosen hotel. The size of the room is adequate & in general, it is what you can expect from a Comfort Inn. My sour feeling results from three different things: a) I accidentally left a very old embroidered laundry bag that for me... More

Was this review helpful? Yes 1
Ian G, Director of Sales at Comfort Inn & Suites East Hartford, responded to this review

Dear Maria, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us; I am especially sorry for the cleanliness issue you encountered with the bedding. Such an occurrence is of course inexcusable. I'd like to obtain some additional detail regarding your... More

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Additional Information about Comfort Inn & Suites East Hartford

Also Known As:
Comfort Inn & Suites East Hartford Hotel East Hartford
Comfort Inn And Suites East Hartford
Comfort Inn & Suites East Hartford Hotel
Address: 333 Roberts Street, East Hartford, CT 06108
Location: United States > Connecticut > East Hartford
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool
Hotel Style:
Ranked #3 of 5 hotels in East Hartford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites East Hartford 2*
Official Description (provided by the hotel):
All New Comfort Inn & Suites located 2 miles from Downtown Hartford. Free WiFi, Free Hot Breakfast and 1 Bedroom Suites with Full Kitchens. Great Highway access and full restaurant & bar across the street from this hotel. ... more   less 
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